36C24719Q0050-001.docx

36C24719Q0050

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C24719Q0050 10-23-2018 Donald L. Battle

(404) 321-6111 ext. 5129 11-29-2018

12:00 PM EST

Department of Veterans Affairs VISN 7 Network Contracting Office LaVista Business Park - Bldg A 2008 Weems Road Tucker GA 30084 X X 561720 $18 Million X N/A X

CNVAMC

Athens Community Based Outpatient Clinic (Athens CBOC) 9249 Hwy 29 North Athens GA 30601 Department of Veterans Affairs VISN 7 Network Contracting Office LaVista Business Park - Bldg A 2008 Weems Road Tucker GA 30084

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971 1-877-489-6135 See CONTINUATION Page Janitoral Services performed at the Athens CBOC Period of Performance (POP):

Base Year: January 1, 2019 – December 31, 2019 Option 1: January 1, 2020 – December 31, 2020 Option 2: January 1, 2021 – December 31, 2021 Option 3: January 1, 2022 – December 31, 2022 Option 4: January 1, 2023 – December 31, 2023 See CONTINUATION Page X X X X Quentin Deloney Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals: Donald L. Battle

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C247 Quentin Deloney Department of Veterans Affairs VISN 7 Network Contracting Office LaVista Business Park - Bldg A 2008 Weems Road Tucker GA 30084

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 LIMITATIONS ON SUBCONTRACTING-- MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes FAR 52.219-4 Notice of Price Evaluation Preference for HubZone Small Business Concerns. Accordingly, any contract resulting from this solicitation will include this clause. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) retained by VA to assist in assessing the contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to contractor's offices where the contractor's business records or other proprietary data are retained and to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

B.3 SUBCONTRACTING COMMITMENTS--MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes VAAR 852.215-70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors, and VAAR 852.215-71, Evaluation Factor Commitments. Accordingly, any contract resulting from this solicitation will include these clauses. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) to assist in assessing contractor compliance with the subcontracting commitments incorporated into the contract. To that end, the support contractor(s) may require access to the contractor's business records or other proprietary data to review such business records regarding contract compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor compliance with the subcontracting commitments.

B.4 PERFORMANCE WORK STATEMENT (PWS)

I. DESCRIPTION OF SERVICES

1. SCOPE OF WORK:

a. Location: CNVAMC Athens Community Based Outpatient Clinic (CBOC) Athens CBOC 9249 Hwy 29 North Athens, GA 30601

b. Period of Performance: Base Year: January 1, 2019 – December 31, 2019 Option 1: January 1, 2020 – December 31, 2020 Option 2: January 1, 2021 – December 31, 2021 Option 3: January 1, 2022 – December 31, 2022 Option 4: January 1, 2023 – December 31, 2023

c. The contractor shall provide all personnel, equipment and supplies necessary to clean approximately 13,000 square feet of clinical building space, to include cleaning the exterior entrances, patios and walkways and waste removal at the Charlie Norwood VA Medical Center, Athens Community Based Outpatient Clinic (CBOC), 9249 Hwy 29 North, Athens, GA 30601.

d. Contractor shall provide supplies which include: all cleaning supplies, floor finish, wet mops, dust mops, vacuums, brooms, dust pans, trash can liners, paper towels, toilet tissue, supplies to replenish wall mounted dispensers, etc.

e. The Contractor shall take such safety and security precautions as necessary to protect the property, lives and occupants of the building.

f. The Contractor shall immediately correct any fire and safety deficiencies caused by cleaning personnel. If the Contractor fails or refuses to correct deficiencies promptly, the Contracting Officer may issue an order stopping all or any part of the work, and hold the Contractor in default of the contract.

g. All materials and equipment used in performance of this contract shall be stored or secured in an approved storage area at the end of the workday. During the workday, all materials and equipment not being used shall be stored or secured in an approved storage area.

h. The Contractor will comply with applicable federal, state and local regulations during the performance of this contract including the OSHA Bloodborne Pathogen regulation.

i. The Contractor will consider the clinical environment and instruct his/her personnel in applicable safety precautions and special requirements. These requirements may include but are not limited to such conditions as the cleaning of human secretions, blood, etc., (both floor and wall stain removal.) Contractor will be notified of isolation areas that need terminal cleaning.

j. These areas require the use of gloves, gowns, masks and shoe covers provided by the Contractor.

2. MANDATORY TRAINING:

All employees assigned to this contract must complete the Bloodborne Pathogen & Hazard Communications Training.

3. SPECIFIC CONTRACTOR TASKS INCLUDE:

a. Vendor shall visit the Athens Community Based Outpatient Clinic (CBOC), 9249 US-29A, Athens, GA 30601 and shall provide janitorial cleaning services in compliance with all requirements set forth by applicable federal, state and local regulations during the performance of this contract including the OSHA Bloodborne Pathogen regulations. Further, the vendor shall fellow safety precautions including the use of personal protective equipment (e.g. proper attire. masks, gloves, and eye protection).

(1) All accumulated waste is to be removed daily from the premise and disposed in accordance with local, state and federal regulations.

(2) An EPA registered phenolic germicide type cleaning solution shall be used by the Contractor in the execution of this contract, subject to approval by the Contracting Officer Representative (COR).

(3) All cleaning will be accomplished after close of business, to assure no interference with patient care activities, with the exception of cleaning the Clinic Treatment Room which requires special entry—Clinic staff will provide entry to the Treatment Room.

(4) All work performed under this contract will be subject to inspection. The COR, along with the CNVAMC designated officials are responsible for verifying Contractor compliance. After contract award, any incidents of Contractor noncompliance as evidenced by the monitoring procedures shall be forwarded to the Contracting Officer. An Medical Center inspection team will perform random inspections of the quality of work being performed.

(5) All work performed under this contract shall conform to Joint Commission Standards for Infection Control.

(6) The Contractor shall provide janitorial services in accordance with the Janitorial Cleaning Schedule Checklist (attachment).

(7) Contract furnished products required during the performance of this Contract are as follows; no substitution is permitted without the prior approval of the COR:

(a) Wexcide 128 disinfectant cleaner to be used in the VA furnished Wex-pro dispensing unit

(b) Steris medicated lotion hand wash soap, 1000 ml size, to be used in the VA furnished dispensers

(c) Steris Hand Cream and Skin Conditioner, 1 (one) liter size, to be used in the VA furnished dispensers

(d) Purell foam hand sanitizer, waterless, 15oz cans, to be used in the VA furnished dispensers

b. Contractor will provide two sets of MSDS sheets for each item used in this contract. One set is to remain in the clinic in the HAC closet and the other set is to be provided to the COR prior to use.

c. The VA will furnish an exterior dumpster for waste collection.

3. SPECIFIC WORK REQUIREMENTS:

a. Cleaning of the VA Clinic will be performed after normal operating hours, 8:00 a.m. to 4:30 p.m., Monday through Friday (except for Federal Holidays). Emergency Call Back Service as described in A.10 may be at any hour. Entrance keys and/or codes will be provided by the VA. If any furniture is removed from an area while cleaning is being accomplished, the furniture shall be replaced in original position after cleaning is completed. Chairs, wastebaskets, etc., shall not be placed on desks, tables, counters or other surfaces.

b. All cleaning and maintenance agents (soaps, hand soaps, detergents, cleaners, polishes, finishers, disinfectants, etc.) shall be approved by the Facilities Management, Environmental Management Section at the Charlie Norwood VA Medical Center. The offered products shall conform to hospital standards, including the hand soap. A list of the cleaning agents along with their MSDS sheets shall be submitted for approval within 5 days of the award of the contract. Any substitutions occurring after the initial approval shall also be submitted and approved prior to use. For compliance with medical-grade cleaning, some items may have certain germicidal specifications.

4. SPECIFIC CLEAING STANDARDS:

a. Floor Maintenance: In all areas of the clinic, cleaning shall be done with mechanical vacuuming equipment, treated yarn mops, or push brushes covered with impregnated dusting cloths. Cleaning shall be done in such a manner that no dust is raised. Floors shall be cleaned so that no dust or streaks remain on floors, in corners, behind doors or under furniture and equipment.

b. Tile or Linoleum floors:

(1) Mopping: All black marks, tar, stains, gum, etc., shall be removed daily. Hosing of floors shall not be permitted. Hard to reach places shall be mopped by hand. Movable fixtures (excludes any modular-type furniture/fixtures), furniture and equipment, including desks, chairs, tables, trash receptacles, business machines on rollers, etc., shall be moved, as required, during the dusting and wet mopping operations

(2) Spot Mopping Standard: All spot mopping shall be done with a germicidal/detergent solution. Procedure for mixing of the proper amount of germicidal/detergent solution will be in accordance with the manufacturer’s instructions.

(3) Wet Mopping Standards: All wet mopping solutions shall be germicidal in content. Mopping solution shall be used in accordance with manufacturer’s directions. Floors shall be free from soap film and mop streaks. Water seepage under baseboards, bumping baseboards and corners of furniture, and splashing water on baseboards or furniture shall not be permitted.

(4) Refinishing/Buffing/Burnishing/Scrubbing/Stripping/Sealing:

(a) Refinishing Standard: Finish shall be applied to a clean floor. Floors shall be cleaned removing all black rubber marks, furniture marks, tar, stains, gum, etc., prior to refinishing and buffing. No heavy accumulation of floor finish around walls, under furniture, pipes or fixtures or in corners shall be permitted. All tile and linoleum floors shall be finished. All floor finish must be approved, and anti-slip. Movable fixtures, furniture and equipment, including desks, chairs, tables, trash receptacles, business machines on rollers, etc., shall be moved during the refinishing and buffing operations and then replaced.

(b) Buffing Standard: All finished floors shall be buffed to hard-luster finish with a disc-type machine. Floors shall be swept/vacuum cleaned and wet mopped before buffing and dust mopped after buffing.

(c) Burnishing Standard: Floors shall be burnished with a high speed, pad holding floor machine. Machine speed shall be between 1500 RPM to 2500 RPM. The pad shall be adjustable so as not to burn the floor. Prior to burnishing, the floor shall be wet mopped in order to remove debris. After burnishing is completed, floor shall be dust mopped.

(d) Scrubbing Standards: All floors shall be scrubbed with a disc-type floor machine with scrubbing brush or pad. Hard-to-reach places shall be scrubbed by hand. Floors shall be rinsed with clean water and dried. Floors shall have all wax, furniture marks, black marks, tar, gum, rust and other like substances removed. Hosing of floors shall not be permitted.

(e) Stripping Standard: Floors shall be stripped of all accumulated waxes and finishes, and thoroughly rinsed. Strippers containing acids, ammonia, or other harsh solvents shall not be used. If floors are discolored or spotting is apparent after initial stripping is completed, additional stripping shall be required until a uniform color appearance is obtained.

(f) Sealing Standard: All resilient floor coverings shall be uniformly sealed with two thin coats of a sealer.

c. Carpet Floors

(1) Vacuuming Standards: Except for areas indicated, vacuum cleaners shall be used for cleaning inside the building. Filters, accessories and the cleaners shall be maintained in the manner recommended by the manufacturer to assure maximum effectiveness in reducing the introduction of dust and microbes into the air. Vacuuming of floors shall be accomplished with a vacuum cleaner of industrial grade and operational to that standard.

(2) Spot Cleaning: Spot cleaning of carpet is defined as the cleaning or shampooing of certain areas necessitated by heavy traffic patterns, accumulation of soil or spills of certain materials. Excess liquid or solid residue shall be removed with appropriate materials, and in large areas a wet pick-up vacuum shall be used if necessary.

(3) Shampooing: All carpets shall be shampooed with a commercial carpet shampoo.

d. Dusting: Dust cloths and other dusting tools shall be clean. Dusting shall be accomplished by use of chemically treated cloth or paper products to avoid scattering of dust. Oil treatment is not permitted. Surfaces shall be free from dust after dusting is completed. The use of feather dusters and brushes is not permitted. All low dusting shall be done after the floors have been vacuumed or swept and the dust has settled. Wall and ceiling surfaces shall be vacuum cleaned with a soft brush nozzle attachment.

e. Light Fixtures: Exposed light fixtures shall be washed with a sponge or clean cloth, dampened in a mild disinfectant solution and wiped dry with a clean cloth. The covers of incandescent and recessed lights shall be washed/dusted inside and outside. All insects and other foreign materials shall be removed. Every precaution shall be taken to assure that the glass and tubes are properly and securely replaced.

f. Window Blinds: All smooth surface blinds shall be washed in place using soft, clean cloth dampened in a mild, neutral soap and water solution, rinses and wiped dry with a clean cloth. A germicidal/detergent disinfectant solution shall be used with each cleaning. Care shall be taken to avoid getting cords or tapes wet. All blind slats shall be left clean and free from streaks or smears or unwashed places. Cloth covered blinds shall be cleaned according to the manufacturer’s instructions.

g. Interior/Exterior Window Cleaning: Cleaning solutions shall be of a type that shall not injure the frames or closing fixtures. A germicidal/detergent disinfectant solution shall be used with each cleaning. Cleaned windows shall be free of streaks or unwashed places on glass. No water shall be spilled on sill, walls, furniture or equipment. Any blinds, furniture or office equipment moved in the washing process shall be repositioned and the windows and screens shall be secured by latches as found before the washing started. Hosing of windows will not be permitted. Glass panels in doors, display cases and mirrors shall be cleaned using a free-rinsing detergent to present a neat, clear appearance at all times. Adjacent trim shall be wiped clean using damp wiping procedures.

h. Fixture Cleaning: Every sink shall be properly cleaned and kept free of odors. Soap and paper towels shall be refilled.

i. Wall Washing: Washing solution with germicidal content shall be no stronger than necessary to remove dirt. Only small areas shall be washed, rinsed and dried at one time. No water shall be spilled or splashed on windows, furniture, or equipment. All furniture and equipment moved in the process shall be repositioned upon completion.

j. Trash Removal: Collected non-infectious trash shall be promptly removed from the VA clinic and placed in exterior refuse containers. Collected infectious trash, including sharps containers shall be promptly removed from the VA clinic and placed in the Biohazard Storage room on the backside of the building for pickup. Filled trash carts shall not stand in hallways, rooms or on ramps. All trash containers shall contain a clean plastic bag insert. Trash carts, wastebaskets, disposal cans and other trash containers shall be emptied and thoroughly cleaned and wiped dry. The Hazardous Material trash containers are not the responsibility of the Contractor.

k. Miscellaneous Cleaning (Scrubbing/Washing): Furniture, i.e., tables, chairs shall be scrubbed with a mild disinfectant. Washing of doors, doorframes and walls will be accomplished to remove dirt.

5. CLEAING SCHEDULE CHECKLIST:

a. Location: RESTROOMS

Cleaning Function Frequency

· Empty and clean all trash receptacles and replace liners Daily

· Clean counters, sinks, toilets, urinals, mirrors, fixtures and partitions Daily

b. Location(s): Lounges, Waiting Rooms, Lobbies, Offices, Conference Rooms

Cleaning Function Frequency

c. Location(s): Corridors

Cleaning Function Frequency

d. Location(s): Entrances

Cleaning Function Frequency

e. Location(s): Exam Rooms, Nursing Station, Lab, Pharmacy, Storage Rooms

Cleaning Function Frequency

· Empty and clean trash receptacles and replace liners Daily

· Using a damp cloth dust all horizontal surface Daily

e. Location(s): Other

Cleaning Function Frequency

6. QUALITY REQUIREMENTS:

a. The Government shall appoint a Contracting Officer’s Representative (COR) for coordinating the day-to-day activities of this contract. The COR will also be responsible for inspection and acceptance of the work performed under this contract. When deficiencies are reported to the Contractor, the Contractor shall take immediate steps to correct them. If the Contractor does not take immediate steps to correct deficiencies, the COR shall report the facts of the event to the Contracting Officer. The Contracting Officer reserves the right to take any appropriate action authorized by law to resolve the issue or to terminate the contract for default. Only the Contracting Officer has the authority to make changes to the specifications, price, terms and conditions of the contract. No service should be performed or action taken by the Contractor, which is outside of the contract unless, directed solely by the Contracting Officer and/or a written modification to the contract.

7. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) FOR CUSTODIAL SERVICES INTRODUCTION:

a. This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate Contractor actions while implementing this contract. It is designed to provide an effective surveillance method of monitoring Contractor performance for each listed objective in the contract.

b. The QASP provides a systematic method to evaluate the services the Contractor is required to furnish.

c. This QASP is based on the premise the government desires to maintain a quality standard in operating this contract to provide the optimum service.

d. The Contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance to ensure contract standards are achieved.

e. In this contract the quality control program is the driver for product quality. The Contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a “self-correcting” contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the Contractor to success.

f. Once the quality control program is approved, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

g. Any clinic employee that observes unacceptable services, either incomplete or not performed, for any of the above performance objectives should immediately contact the Contracting Officer Representative (COR) and the COR will complete appropriate documentation to record the complaint. The COR will consider the customer complaint valid upon receipt from the customer. The COR should inform the customer of the approximate time the unacceptable performance will be corrected and advise the customer to contact the COR if not corrected. The Contractor will be given two hours after verbal notification to correct the unacceptable performance. If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will conduct an investigation to determine the validity of the complaint. If the COR determines the complaint as invalid, he will document the written complaint of the findings and notify the customer. The COR will retain documentation for his/her files. If after investigation the COR determines the complaint as valid, the COR will inform the Contractor, and the Contractor will be given an additional hour to correct the defect. A defect will not be recorded if proper and timely correction of the unacceptable condition(s) is accomplished.

Method

Not more than 0-1 Complaints Annually

SATISFACTORY

Not more than 2-3 Complaints Annually

UNSATISFACTORY

4+ Complaints Annually A positive or negative performance will be documented in past performance reports (CPARS), or contract termination.

Not more than 1 Complaints Annually

SATISFACTORY

Not more than 2-3 Complaints Annually

UNSATISFACTORY

4+ Complaints Annually A positive or negative performance will be documented in past performance reports (CPARS), or contract termination.

Not more than 1 Complaints Annually

SATISFACTORY

Not more than 2-3 Complaints Annually

UNSATISFACTORY

4+ Complaints Annually A positive or negative performance will be documented in past performance reports (CPARS), or contract termination.

Not more than 1 Complaints Annually

SATISFACTORY

Not more than 2-3 Complaints Annually

UNSATISFACTORY

4+ Complaints Annually A positive or negative performance will be documented in past performance reports (CPARS), or contract termination.

Submission of all invoices and supporting documentation within 30 or less after service are performed

SATISFACTORY

Submission of all invoices and supporting documentation within 31 - 60 days after service are performed

UNSATISFACTORY

Greater than 61 days after services are performed A positive or negative performance will be documented in past performance reports (CPARS), or contract termination.

8. PERSONNEL:

As a Non-Personal Services contract, any staff are not to be considered VA Employees for any purpose. Contractor retains all control over monitoring staff and responsibility for direct supervision. Contract staff may not supervise VA Staff, but may provide direction and instruction as required by duties. Daily activity is monitored and managed by the primary or alternate Contracting Officer’s Representatives (CORs).

9. CONTRACTOR FURNISHED PROPERTY AND SUPPLIES:

The Contractor shall furnish and maintain in acceptable condition, all equipment necessary to provide janitorial services for the clinic.

10. AUTHORITY AND JURISDICTION:

Except where precluded by local law or ordinance, the Contractor shall make and complete all arrangements with the appropriate officials in the City, County, Parish, or the State in which the buildings are located to assure valid technical requirements.

11. SECURITY REQUIREMENTS FOR CONTRACTOR EMPLOYEES:

a. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data - General, FAR 52.227-14(d) (1).

b. If VA determines that the contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12.

c. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor/subcontractor may use and disclose VA information only in two other situations: (i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA’s prior written approval. The contractor/subcontractor must refer all requests for, demands for production of, or inquiries about, VA information and information systems to the VA contracting officer for response.

d. The term “security incident” means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The contractor/subcontractor shall immediately notify the COTR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/subcontractor has access.

e. To the extent known by the contractor/subcontractor, the contractor/subcontractor’s notice to VA shall identify the information involved, the circumstances surrounding the incident (including to whom, how, when, and where the VA information or assets were placed at risk or compromised), and any other information that the contractor/subcontractor considers relevant.

f. In instances of theft or break-in or other criminal activity, the contractor/subcontractor must concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction. The contractor, its employees, and its subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The contractor/subcontractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident.

g. Consistent with the requirements of 38 U.S.C. §5725, a contract may require access to sensitive personal information. If so, the contractor is liable to VA for liquidated damages in the event of a data breach or privacy incident involving any SPI the contractor/subcontractor processes or maintains under this contract.

h. The contractor/subcontractor shall provide notice to VA of a “security incident” as set forth in the Security Incident Investigation section above. Upon such notification, VA must secure from a non-Department entity or the VA Office of Inspector General an independent risk analysis of the data breach to determine the level of risk associated with the data breach for the potential misuse of any sensitive personal information involved in the data breach. The term 'data breach' means the loss, theft, or other unauthorized access, or any access other than that incidental to the scope of employment, to data containing sensitive personal information, in electronic or printed form, that results in the potential compromise of the confidentiality or integrity of the data. Contractor shall fully cooperate with the entity performing the risk analysis. Failure to cooperate may be deemed a material breach and grounds for contract termination.

12. JOINT COMMISSION ON ACCREDIDATION FOR HEALTH CARE ORGANIZATION AND OTHER SPECIAL REQUIREMENTS:

Where the contract does not require Joint Commission accreditation or other regulatory body requirements, the Contractor must perform the required work in accordance with Joint Commission standards. A copy of these standards may be obtained from the Joint Commission on Accreditation of Healthcare Organizations, One Renaissance Blvd., Oakbrook Terrace, IL 60181.

13. WORK DAYS/HOURS:

Unless otherwise specified all contracted work is to be performed over the weekend between the hours of 7:00 a.m. to 7:00 p.m. SATURDAY and SUNDAY. At the end of each work day the space shall be left clean and free of tools and debris. Exceptions being legal government holidays as follows:

New Year’s Day Martin Luther King, Jr. Day Presidents’ Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

14. CUSTOMER SERVICE:

a. The Vendor’s response time to phone inquiries shall be within three (3) business days.

b. The contractor is to be professional and courteous to VA staff, patients and external customers. Vendor shall not solicit nor be confrontational.

b. Service quality, customer service response time, on time delivery performance against agreed delivery lead times, and costs are maintained or reduced.

15. QUALIFICATIONS.

The Contractor will be responsible for ensuring that each service technician or assistant providing services under this contract is fully trained and completely competent to perform the required services covered by this contract.

II. ADMINISTRATIVE REQUIREMENTS

1. CREDENTIALING AND PRIVILEGING:

(Not applicable)

2. TYPE OF CONTRACT:

Firm Fixed Price (FFP) contract.

3. TERM OF CONTRACT:

This contract is effective for a period of one-year from the date of reward, with four one-year options (exercised at the government’s discretion). The contract is subject to the availability of VA funds.

4. INVOICE FORMAT:

An itemized statement is required. The invoice format for recurring charges will match the pricing schedule, to allow VA certification of invoice against the contract price. Non-recurring charges will be itemized individually.

5. PAYMENT:

Invoices will be paid in arrears.

6. REPORTING REQUIRED SERVICES BEYOND THE CONTRACT SCOPE:

The Contractor shall immediately, but not later than 24 consecutive hours after discovery notify the CO and COR, in writing, of the existence or the development of any defects in, or repairs required to the scheduled equipment which the Contractor considers he/she is not responsible tor under the terms of the contract. The contractor shall furnish the CO and COR with a written estimate of the cost to make necessary repairs.

7. BIDDER'S OUALIFICATIONS:

a. The Bidder is required to submit sufficient evidence of adequate equipment. facilities, personnel and necessary experience to establish responsibility and integrity to meet the requirements of this contract. Any bidder. who does not have adequate experience, personnel and/or equipment. in the opinion of the Contracting Officer will be rejected. To assist in this determination. offeror is required to furnish the following information:

(1) Number of years' experience performing the type of services indicated within:

(2) Number of personnel regularly employed on a full-time basis.

(3) Bidders who have not previously provided the same or similar type services at this Medical Center are required to furnish for evaluation purposes. the names. addresses and telephone numbers of three (3) companies whom exact services have been furnished.

8. IDEN'I'IFICATION PARKING SMOKING AND VA REGULATIONS:

a. The Contractor's employees shall wear visible identification always while on the premises of the CNVAMC. It is the responsibility of the contractor to park in the appropriate designated parking areas. Information on parking is available from the CNVAMC Police Section. the CNVAMC will not invalidate or make reimbursement for parking violations of the contractor under any conditions. Smoking is prohibited inside any buildings at the C NV AMC. Possession of weapons is prohibited. Enclosed containers, including tool kits. shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

b. Contractor employees will self-enroll in TMS and complete the VA10176 training since they will be coming on station.

9. INSURANCE:

a. Worker compensation and employer's liability. Contractors are required to comply with applicable Federal and State Worker Compensation and Occupational Disease Statutes.

b. General Liability. Contractors are required to have Bodily Injury Liability insurance coverage written on the comprehensive form of policy of at least $500,000.00 per occurrence.

c. Property Damage Liability. Contractors are required to have Property Damage Liability insurance coverage of at least $500,000.00.

d. Medical Liability. Contractors are required to have Indemnification and Medical Liability insurance coverage of at least $1,000,000.00.

10. ESTIMATED SOLICITATION TIMEFRAME:

· POST RFQ TO FEDBIZOPPS (On or about) - Tuesday, October 23, 2018

· SITE VISIT – Wednesday, November 14, 2018 @ 11:00 AM EST

· TURN-IN QUESTIONS Monday, November 20, 2018 NLT 12:00 PM EST

· POST QUESTIONS/ANSWERS (On or about) – Monday, November 26, 2018

· RFQ TO CLOSES - Thursday, November 29, 2018 @ 12:00 PM EST

· EVALUATION TEAM’S REVIEW – Friday, November 30 – Thursday, December 6, 2018

· AWARD CONTRACT (On or about) – Tuesday, December 18, 2018

B.5 PRICE/COST SCHEDULE

ITEM INFORMATION

12.00

MO

Janitorial Services shall be provided, to include travel, 5-days a week at the Athens Community Based Outpatient Clinic (CBOC)

Contract Period: Base POP Begin: 01-01-2019 POP End: 12-31-2019

Janitorial Services shall be provided, to include travel, 5-days a week at the Athens Community Based Outpatient Clinic (CBOC)

Contract Period: Option 1 POP Begin: 01-01-2020 POP End: 12-31-2020

Janitorial Services shall be provided, to include travel, 5-days a week at the Athens Community Based Outpatient Clinic (CBOC)

Contract Period: Option 2 POP Begin: 01-01-2021 POP End: 12-31-2021

Janitorial Services shall be provided, to include travel, 5-days a week at the Athens Community Based Outpatient Clinic (CBOC)

Contract Period: Option 3 POP Begin: 01-01-2022 POP End: 12-31-2022

Janitorial Services shall be provided, to include travel, 5-days a week at the Athens Community Based Outpatient Clinic (CBOC)

Contract Period: Option 4 POP Begin: 01-01-2023 POP End: 12-31-2023

GRAND TOTAL

B.6 DELIVERY SCHEDULE

ADDITIONAL ADMINISTRATIVE INFORMATION:

See the Performance Work Statement (PWS) & Quality Assurance Surveillance (QASP) for specific instructions.

The current Purchase Obligation number (PO#) for this base year contract is:

Note: A different PO# will be issued for each year this contract is exercised. Be sure to include the current PO# on all invoices and shipments. ONLY invoice against the current PO# associated with each option year.

Submit all invoices IAW instructions found at: http://www.fsc.va.gov/einvoice.asp or call 1-877-489-6135

CONTRACTING OFFICER REPRESENTATIVE (COR)

Zenobia Boyd Phone: 706-733-0188 ext.

Email:

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SECTION C - CONTRACT CLAUSES

C.1 52.208-9 CONTRACTOR USE OF MANDATORY SOURCES OF SUPPLY OR SERVICES (MAY 2014)

(a) Certain supplies or services to be provided under this contract for use by the Government are required by law to be obtained from nonprofit agencies participating in the program operated by the Committee for Purchase From People Who Are Blind or Severely Disabled (the Committee) under 41 U.S.C. 8504. Additionally, certain of these supplies are available from the Defense Logistics Agency (DLA), the General Services Administration (GSA), or the Department of Veterans Affairs (VA). The Contractor shall obtain mandatory supplies or services to be provided for Government use under this contract from the specific sources indicated in the contract schedule.

(b) The Contractor shall immediately notify the Contracting Officer if a mandatory source is unable to provide the supplies or services by the time required, or if the quality of supplies or services provided by the mandatory source is unsatisfactory. The Contractor shall not purchase the supplies or services from other sources until the Contracting Officer has notified the Contractor that the Committee or an AbilityOne central nonprofit agency has authorized purchase from other sources.

(c) Price and delivery information for the mandatory supplies is available from the Contracting Officer for the supplies obtained through the DLA/GSA/VA distribution facilities. For mandatory supplies or services that are not available from DLA/GSA/VA, price and delivery information is available from the appropriate central nonprofit agency. Payments shall be made directly to the source making delivery. Points of contact for AbilityOne central nonprofit agencies are:

(1) National Industries for the Blind 1310 Braddock Place Alexandria, VA 22134-1691

(703) 310-0500; and

(2) NISH

8401 Old Courthouse Road Vienna, VA 22182

(571) 226-4660

(End of Clause)

C.2 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (JAN 2017)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price.