36C24626Q0162.docx

36C24626Q0162

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

565-26-1-5056-0004 36C24626Q0162 11-18-2025 Patsy Simpson 11-28-2025 8:00am

EST

36C246 Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton

VA

23667 X X 812320 $8 Million N/A X Department of Veterans Affairs Fayetteville VAMC 2300 Ramsey Street Fayetteville

NC

28301 Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton

VA

23667

Department of Veterans Affairs Financial Services Center

PO BOX 149971

Austin

TX

78714-9971 512-460-5049 512-460-5221 See CONTINUATION Page Provide Off-site laundry and Linen Service for Veterans Affairs Medical Center (VAMC), Fayetteville, North Carolina This is Firm Fixed Price unrestricted solicitation for a Base and 4 Option years.

Period of Performance: 12/10/2025-12/9/2030 Offerors should submit all technical questions regarding this solicitation in writing via email to Patsy Simpson at Patsy.Simposn@va.gov.

See CONTINUATION Page x X Cherisse Hall Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C246 Cherisse Hall

Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

VA Financial Service Center (FSC) Electronic Invoice Presentment and Payment System https://www.fsc.va.gov/einvoice.asp ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

hospital linen collection, cleaning, and delivery service Contract Period: Base POP Begin: 12-10-2025 POP End: 12-09-2026 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

Laundry Services Contract Period: Option 1 POP Begin: 12-10-2026 POP End: 12-09-2027

Laundry Services Contract Period: Option 2 POP Begin: 12-10-2027 POP End: 12-09-2028

Laundry Services Contract Period: Option 3 POP Begin: 12-10-2028 POP End: 12-09-2029

Laundry Services Contract Period: Option 4 POP Begin: 12-10-2029 POP End: 12-09-2030

B.2 PERFORMANCE WORK STATEMENT

TEXTILE PROCESSING SERVICES WITH HYBRID-RENTAL

1.0. Description of Services

1.0.1. Contractor shall furnish all resources (labor, carts, equipment, supervision, management, supplies, facilities, transportation) necessary for the provision of bulk laundry services for the Fayetteville VA Medical Center (FAYVAMC). Contractor to provide hybrid-rental of linen items to be processed alongside Customer Owned Goods.

1.0.2. Place of performance. Contractor facility, except that laundry pickups and deliveries will be at:

Fayetteville VA Medical Center 2300 Ramsey Street Fayetteville, North Carolina 28301.

1.0.3. Period of performance. The period of performance for this contract will be a maximum of 5 years, through the combination of a base period and several option periods that may only be exercised at VHA’s discretion.

1.0.4. Nonpersonal services. The Government shall neither supervise Contractor personnel nor control the method by which the Contractor performs the laundry services. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor personnel. It shall be the responsibility of the Contractor to manage its personnel and to guard against any actions that are of the nature of personal services or give the perception of personal services.

1.1. Scope

1.1.1. Contractor shall provide services that include processes necessary for the laundering and finishing of the bulk laundry items under a hybrid-rental model combining both rented and Customer Owned Goods (COG) support. Services shall include the provision, laundering, inspection, replacement, and delivery of textile items. The intent of this model is to maintain consistent availability of high-quality textile products while optimizing cost efficiency and minimizing logistical burden on the Agency. All laundry must be cleaned and sanitized and be free of wrinkles, lint, and stains. Workmanship shall be in accordance with practices/guidelines established by industry standards (e.g., Center for Disease Control (CDC), Occupational Safety and Health Administration (OSHA), Association for Linen Management (ALM), International Fabricare Institute (IFI)).

1.1.2. Estimated Quantities. The annual estimated weight of items to be laundered is 500,000 pounds. While it is impossible to determine the exact quantities of items that will be laundered during the contract term, Contractor shall be required to launder the items provided to it by the FAYVAMC.

1.1.3. Any items found to have been unsatisfactorily cleaned according to quality and performance standards, shall be re-cleaned at no additional cost to the Government. Such items shall be identified, for Contractor recognition by the COR when they are returned on the next scheduled pickup after an unsatisfactory condition is discovered. These items are to be kept separate from the normal laundry items for separate processing. Re-cleaned items will be identified separately and not charged to the Government.

1.1.4. Contractor facility shall provide physical separation, through the presence of a barrier wall and the use of pass-through equipment required to maintain positive air pressure in the clean section relative to a negative air pressure in the soiled section. In no case shall clean and soiled linen share the same physical space. The laundry plant layout/design shall incorporate a “design for asepsis” whereby clean linen neither comes into contact with soiled linens nor shares the same physical space, thus avoiding cross-contamination and/or reintroduction of bacteria once processed. After processing, laundered articles shall be in serviceable and sanitary condition, meeting established quality and performance requirement standards as outlined in this SOW.

1.1.5. Contractor facility shall be open to inspection of sanitation and regulatory conditions by Government representatives. These inspections may be scheduled or unscheduled.

1.2. Pickup and Delivery Requirements

1.2.1. Laundry pickups and deliveries shall be performed Monday through Friday, between 6 AM - 8 AM at the loading dock attached to Building 10 of the Ramsey Street Main Hospital Campus.

1.2.2. Clean linen is to be unloaded at the FAYVAMC loading dock by Contractor personnel and placed in the designated clean linen area. Soiled linen shall be picked up by Contractor personnel from the designated soiled linen area.

1.2.3. The Contracting Officer Representative (COR) shall verify the deliveries daily and discuss any discrepancies with the Contractor’s Project Manager (CPM).

1.2.4. In the event of medical facility emergency disaster drills or other temporary disruptions, pickups & deliveries may be altered momentarily, as needed by FAYVAMC.

1.3. Daily and Monthly Reports

1.3.1. Daily Report: The report of soiled linen received, and clean linen delivered must show the date, name of items, number of pieces received and delivered per schedule line item number, pounds received or delivered per schedule line item number, cart number and weight and the location they were delivered. An example of the Daily Report shall be provided to the Contractor by the COR.

1.3.2. Monthly Report: The monthly report of delivered items must reflect the monthly charge; bill charge must be done per clean linen weight. Report of soiled linen received is to include: pounds and pieces per schedule line item received. Report of clean linen delivered is to include: pounds and pieces per schedule line item received.

1.3.3. The reports shall be submitted electronically to the COR and shall be compatible with Microsoft Office. The report and design shall be set with columns, rows, header, date and data will be itemized. Font shall be no less than 12 in size and black in color. Background of all reports shall reflect white in color.

1.4. Linen Control

1.4.1. Contractor shall not bill for laundry services for cleaned linens until those linens have been delivered to the Government. Government-owned items lost or badly damaged, (except normal wear and tear) while under the control of Contractor must be replaced with the name brand item or equal and approved by the COR within thirty (30) days. Contractor bears costs associated with replacing lost/damaged items.

1.4.2. Unusual losses, including suspected pilferage, shall be reported to the COR immediately upon discovery; COR will take immediate action to investigate the loss. If the loss is not recovered, the cost of replacement will be negotiated with the Contracting Officer (CO). Contractor will supply an itemized list of linen that will be replaced, to include item description, quantity and unit cost to the COR and CO.

1.4.3. Fair, Wear and Tear. Contractor shall provide reject bags to the COR for all linen items deemed unacceptable for patient care.

1.4.4 Usage of technological means to provide tracking and inventory control for individual textiles (e.g. RFID chips)

1.5. Rental Inventory Provision:

1.5.1 Furnish and maintain a baseline inventory of staple textile items owned by the contractor and made available for the Agency for use. A full list of items to be rented is provided by the Agency.

1.5.2 Replace worn, stained, or unserviceable items at no additional cost to the Agency, ensuring all textiles meet established quality and performance standards.

1.6 Customer-Owned Goods (COG) Processing:

1.6.1 Receive, sort, launder, finish, inspect, and package Agency owned textiles according to manufacturer care instructions and applicable industry standards .

1.6.2 Identify and segregate items requiring repair or replacement, and report discrepancies or damages to the Agency in accordance with established reporting procedures.

1.7. Linen Carts

1.7.1. Agency-owned linen carts will be utilized and maintained by Contractor to ensure they are in working order for employee safety/ergonomics. Replacement or additional cart requirements shall be the responsibility of the Agency. All carts shall be numbered and have piece count and weight indicated on the return cart document.

1.7.2. Contractor shall disinfect carts with an approved Tuberculocidal Germicide after removing soiled linen from them and before placing clean linen in them.

1.7.3. Linen carts containing clean linen being returned shall be covered with clean covers to protect them against contamination while in transit between the laundry plant and the FAYVAMC. If reusable laundry bags or liners are used to transport soiled laundry, they must be laundered after use. If reusable bags are not available, the FAYVAMC will utilize plastic bags for soiled linens, which are to be destroyed.

1.8. Transport Vehicles

1.8.1. Contractor shall provide all required vehicles, fuels, lubricants, and repairs necessary to perform services under this contract; vehicles must be used and maintained in a safe and serviceable condition.

1.8.2. Contractor vehicles must be kept clean (exterior and interior) with no unsightly residue of dirt, mud, trash, and other debris. Vehicle efficiency is solely the responsibility of Contractor. Contractor shall not be relieved of his contract responsibilities due to vehicle breakdown or failure of vehicles to operate.

1.9. Laundry Sorting Guidance

1.9.1. Contractor shall accept for processing all soiled items listed in this section; the FAYVAMC reserves the right to add any additional items for laundering as the need arises. Any changes shall be mutually agreed to and executed via a contract modification. Items finished and placed on hangers shall be returned in a cart with a coat bar. They shall be placed on the hanger so identification number and size is showing.

1.9.1.1. Category One - Flatwork items that must be cleaned, ironed, folded and bundled. This category is approximately 55% of the total laundry quantity:

Pillow Cases White, Flat White Sheet, Fitted White Sheet, Sleep Lab Flat Brown Sheet, Sleep Lab Fitted Brown Sheet, Tablecloth, OR Pillowcase Green, Wash cloth white, Bath Towel, Cotton Blanket Green, Cotton Blanket Blue, Cotton, Blanket White, Laundry Bags, Gowns Radiological (wrap around), Gowns Blue, Gowns Beige

1.9.1.2. Category Two - Items that must be finished through a garment finisher and placed on hangers.

This category is approximately >1% of the total laundry quantity:

Lab Coats

1.9.1.3. Category Three - Items that must be tumble dried and folded. This category is approximately 20% of the total laundry quantity:

Bibs, Scrub Tops (ScrubEX), Scrub Bottoms (ScrubEx), Scrub Jackets, Curtains

1.9.1.4. Category Four - Items that must be cleaned dried and returned in bulk. This category is approximately 10% of the total laundry quantity:

Micro Fiber Mops, Mop heads, Micro Fiber Dust Mops

1.9.1.5. Category Five - Items that must be dried and placed in laundry bags. This category is approximately 0% of the total laundry quantity:

None at this time

1.10. Exposure to Hazardous Conditions

1.10.1. Contractor personnel are required to perform work under potentially hazardous conditions. Contractor personnel shall be informed of potentially hazardous situations by Contractor and trained by Contractor in techniques required to recognize and deal with potentially hazardous situations in a manner which will minimize personal risk. Contractor is required to adhere to standard techniques for personnel who become injured or ill on the job at no cost to the Government. Contractor is also responsible for providing employees with required personal protective equipment.

1.10.2. Linen contaminated with HD’s (Hazardous Drugs) or excreta from patients who have received HD’s in the past forty-eight (48) hours is a potential source of exposure to employees. Linen soiled with blood or other potentially infectious materials as well as contaminated with excreta must also be managed according to the Blood-borne Pathogens Standard. Linen contaminated with HD’s will be placed in specially marked laundry bags and then placed in a labeled impervious bag by VA employees. The laundry bag and its contents should be pre- washed, and then the linens added to other laundry for a second wash. Laundry personnel should wear latex gloves and gowns while handling pre-washed material.

1.11. Contractor’s Project Manager (CPM)

1.11.1. The CPM providing services for this requirement shall have at least three (3) years of specialized hospital laundry experience in this capacity for requirements of similar size and magnitude.

1.11.2. Contractor shall provide the extent of the CPM’s authority as well as the name, address and telephone number where the CPM is to be reached during normal business hours from 7:00 am to 4:30 pm, and off duty hours from 4:30 pm to 7:00 am. The same information will be provided for a qualified alternate when the CPM is not available.

1.11.3. CPM or alternate shall respond in person, or by telephone, within four (4) hours of notification by the COR or CO. The CPM and any designated alternate should have full authority to contractually commit the Contractor for prompt action on matters pertaining to the contract.

1.12. Contingency Plan

1.12.1. Contractor must be able to provide service to the FAYVAMC regardless of labor levels at Contractor’s plant. Contractor is required to have a contingency service plan to cover plant operation, delivery and pickup of laundry during periods of disruption due to plant malfunction, labor disputes, natural disasters or personnel shortages due to vacation or sick leave. It is important that service is not disrupted. A copy of the Contractor’s contingency plan must be provided to the COR.

1.13. Quality Control

1.13.1. Contractor shall have a quality control program to ensure that the requirements of the contract are provided as specified. The plan shall also include procedures to secure laundry while under Contractor’s jurisdiction. Subsequent changes to the quality control program must be communicated to the COR. The program shall include a method for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.

1.12.2. A file of all quality control inspections, inspection results, and any corrective action required shall be maintained by Contractor. The file shall be available to the COR during normal working hours upon request.

1.13. Quality Assurance

1.13.1. The Government will monitor Contractor’s performance under this contract using a Quality Assurance Surveillance Plan. Assessments shall be made for each area of service by the Government in accordance with stated limits on discrepancies.

1.13.2. Performance requirement summary:

Task Standard Allowable Deviation Surveillance Method Pickup & delivery Perform daily between

6AM – 8AM

Up to 4 valid discrepancies per month Daily observations Clean and finish laundry All laundry must be cleaned and sanitized and be free of wrinkles, lint, and stains.

Up to 5 valid complaints per month Sampling of clean linen carts; customer complaints Ensure delivery vehicles & linen carts are clean Vehicles/carts are clean, dry, and free of visible soil Up to 4 valid discrepancies per month Daily observations

1.13.3. Performance Evaluation Meetings. The CPM, or their designee, should meet with the COR quarterly to discuss Contractor’s performance. On occasion, the COR may be accompanied by the CO or other required Government personnel.

1.13.4. The issuance of a Contract Discrepancy Report (CDR) may be cause for the scheduling of additional meeting(s) between the CPM, COR and CO. A mutual effort will be made to resolve all problems identified.

1.14. Contracting Officer’s Representative (COR)

1.14.1. The COR is responsible for providing technical assistance to the CO in administration of the contract. This responsibility involves quality assurance inspection, surveillance reporting and monthly certification of the Contractor’s performance by the COR. The CO will furnish the name of the COR and advise of the extent of the authority of the COR. The COR, CO and/or other required Government personnel may make site visits to plant facilities, without necessity of prior notification to Contractor. Each phase of the services rendered under this contract is subject to Government inspection during both the Contractor’s operation and after completion of tasks. The Government’s program is not a substitute for quality control by the Contractor.

1.15. Extraneous Articles

1.15.1. Contractor shall ensure that all extraneous articles, except trash, found in linens (e.g., medical instruments and personal items) are turned in to the COR, along with a note explaining where the item was found.

1.16. General Information/Local Policies

1.16.1. Smoking policy. FAYVAMC is a Smoke-Free campus and there is to be no consumption of tobacco products on agency grounds. Enclosed patios connected to facility buildings are considered part of the building and are non-smoking areas.

1.16.2. The FAYVAMC is authorized to restrict entry to its facility to Contractor personnel identified as a potential threat to the health, safety, security, general well-being, or operational mission of the facility and its population.

1.16.3. Contractor personnel shall present a neat appearance and be easily recognizable via distinctive clothing (i.e., uniform). Contractor personnel are required to wear identification (I.D.) badges during the time they are on the VA grounds. I.D. badges shall have an identification picture and state the name of the individual and the company name.

1.16.4. Contractor personnel performing pickups and deliveries at the FAYVAMC must read, write, speak, and understand the English language.

1.17. Rented Linen Items

1.17.1 Contractor shall provide the following items on a rental basis Bathtowels Washcloths Pillowcases, White Thermal blankets, White Flat Sheets, Full Size, White Flat Sheets, Queen Size, Brown Fitted Sheets, Full Size, White Fitted Sheets, Queen Size, Brown Patient Gowns Non-Metallic Radiological Wraparound Patient Gowns

1.18. Customer Owned Goods Linen Items

1.18.1 Agency will purchase and own the following items to be processed for cleaning by the contractor:

Patient Pajamas, All Sizes/Colors Behavioral Health Patient Pajamas, All Sizes, Spice Scrub Tops Scrub Bottoms Scrub Jackets Curtains Surgical Gowns

36C24626Q0162

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SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.

(2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.

(End of Clause) ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 Days.

(End of Clause)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 Days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 Days days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.4 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

(a) Definitions. As used in this clause—

(1) Contract financing payment has the meaning given in FAR 32.001;

(2) Designated agency office means the office designated by the purchase order, agreement, or contract to first receive and review invoices. This office can be contractually designated as the receiving entity. This office may be different from the office issuing the payment;

(3) Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, email, and scanned documents are not acceptable electronic forms for submission of payment requests;

(4) Invoice payment has the meaning given in FAR 32.001; and

(5) Payment request means any request for contract financing payment or invoice payment submitted by the contractor under this contract.

(b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required.

(c) Data transmission. A contractor must ensure that the data transmission method and format are through one of the following:

(1) VA’s Electronic Invoice Presentment and Payment System at the current website address provided in the contract.

(2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI).

(d) Invoice requirements. Invoices shall comply with FAR 32.905.

(e) Exceptions. If, based on one of the circumstances in this paragraph (e), the Contracting Officer directs that payment requests be made by mail, the Contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for—

(1) Awards made to foreign vendors for work performed outside the United States;

(2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information;

(3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies;

(4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or

(5) Solicitations or contracts in which the VA designated agency office does not have electronic invoicing capability as described above.

(End of Clause)

C.5 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

The Contracting Officer reserves the right to designate an Administrative Contracting Officer (ACO) for the purpose of performing certain tasks/duties in the administration of the contract. Such designation will be in writing through an ACO Letter of Delegation and will identify the responsibilities and limitations of the ACO. A copy of the ACO Letter of Delegation will be furnished to the Contractor.

(End of Clause) (End of Addendum to 52.212-4)

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SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

See attached document: WAGE DETERMINATION.

D.1 WAGE DETERMINATION

Attachment A. Service Contract Labor Standards Wage Determination No. 2015-4377, Revision No. 29., Date of Last Revision: July 08,2025 is hereby incorporated (attached) into this solicitation/ contract.

See attached document: QASP.

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SECTION E - SOLICITATION PROVISIONS

ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES Provisions that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following provisions are incorporated into 52.212-1 as an addendum to this solicitation:

E.1 INSTRUCTIONS TO OFFERORS

Note that FAR 13 Simplified Acquisition Procedures will be used.

1. OFFER SUBMISSION

Offerors shall submit their offer via email to Patsy Simpson at Patsy.Simpson@va.gov by 08:00 am EST on November 28, 2025. Offers shall be assembled by the following Sections: each section shall be easily identified.

Section A - Offer Form (Standard Form 1449) Signed and dated, include the North American Industry Classification System (NAICS) code and small business size standard in Block 10. Unique Entity ID (UEI) Number shall be entered in the block with the Offerors’ name and address.

Section B – Pricing Pricing shall be submitted on the price/cost schedule.

Section C– Offerors Representations and Certifications All Offerors shall be registered and current in the System for Award Management (SAM) and the Small Business Administration (SBA) DSBS database at time of offer submission and maintain active registration until contract award, completion of performance, and final payment.

All Offerors must be a Small Business (SB) vendor at the time of quote submittal. To be considered a SB, the company must be listed as verified in the Small Business Administration (SBA) DSBS database.

System updates may lag policy updates. The System for Award Management (SAM) may continue to require entities to complete representations based on provisions that are not included in agency solicitations. Examples include 52.222-25, Affirmative Action Compliance, and Offeror Representations and Certifications—Commercial Products and Commercial Services. Contracting officers will not consider these representations when making award decisions or enforce requirements. Entities are not required to, nor are they able to, update their entity registration to remove these representations in SAM.

Section D – Past Performance The Offeror shall provide three contract references. Identify whether the three contract references are federal, state, local government, or private/commercial contracts. The referenced contracts shall be of similar scope, size, and complexity that are ongoing or have been completed within the last three years. List the following information for each contract:

· Company Name and Address

· Description of Services Performed

· Name, Telephone Number, and Email Address of Responsible individuals who have first-hand knowledge of performance relative to similar types of services

· Dates of Contract Performance

· Contract Type (e.g. fixed price, cost reimbursable) and total contract value

· The CPM providing services for this requirement shall have at least three (3) years of specialized hospital laundry experience in this capacity for requirements of similar size and magnitude.

Failure to submit a complete proposal may result in technically unacceptable determination.

2. Amendments:

Amendments to this solicitation will be posted on sam.gov. Paper copies of the amendments will NOT be individually mailed. Offerors will be notified by sam.gov of any new amendments that have been made. No other notification of amendments will be provided. Potential Offerors are advised that they are responsible for obtaining and acknowledging any amendments to the solicitation. Failure to acknowledge an amendment may result in your quote being considered unacceptable.

3. AWARD BASIS

The Government intends to award a contract resulting from this solicitation to the proposer responsible whose offer, conforming to the solicitation, offers the lowest price, whose offered price does not exceed the amount of funding available for the procurement, and whose offered price is found to be reasonable. Past performance, Technical, and Price are the evaluation factors.

Factor 1: Past Performance

PAST PERFORMANCE RATINGS

Acceptable Based on the offeror's performance record, the Government has reasonable…