36C24220Q1071 0001.docx

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Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

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15C. DATE SIGNED

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Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 09-18-2020 n/a 36C242 Department of Veterans Affairs Network Contracting Office 2 James J. Peters VA Medical Center 130 West Kingsbridge Road Bronx NY 10468-3904 36C242 Department of Veterans Affairs James J. Peters VA Medical Center Network Contracting Office 2 130 West Kingsbridge Road Bronx NY 10468-3904 To all Offerors/Bidders

36C24220Q1071 09-18-2020

X x x

09-25-2020 2PM

x Amendment No.1 to solicitation 36C24220Q1071 INSPECTION, MAINTENANCE AND TESTING SERVICES FOR VA SECURITY AND PANIC ALARM SYSTEMS at the VA New York Harbor Healthcare System.

This amendment adresses RFI's submitted by interested firms. Additional responses are to be posted by September 22.

The due date has been extended. Quotes are due September 25, 2020 at 2PM EST to Michael.Giaquinto2@va.gov Please note the email is corrected from the solicititation the correct email is MICHAEL.GIAQUINTO2@va.gov.

Please see the attached responses.

End of amendment Michael Giaquinto Contracting Specialist

1. Please provide an equipment list and quantities for the equipment covered by this contract?

The equipment at the Brooklyn campus is:

CCTV – 9 Panasonic DVR units, 9 32” monitors, 1 20” call-up monitor, 144 cameras access control Main Hirsch access control service, 2 workstations, 3 20” monitors, 22 M8N2 controllers, 6 M16N2 alarm controllers Pharmacy Hirsch access control PC with 20” monitor, 4 M8N2 controllers Intrusion/panic system, Central 1 receiver, micro key software, PC with 20” monitor, 110 panics, 20 intrusion systems Below is the equipment at the New York campus:

CCTV – 9 Panasonic DVR Units, 9 32” monitors, 1 20” call-up monitor, 144 cameras Access Control – Main Hirsch Access Control Server, 2 workstations, 3 20” monitors, 9 M8N2 controllers, 2 M16N2 alarm controllers Pharmacy – PC with 20” monitor, 2 M8N2 controllers Intrusion/Panic System – Central 1 receiver, micro key software, PC with 20” monitor, 200 panic alarms, 20 intrusion systems Below is the equipment at the St. Albans campus:

CCTV – 7 Panasonic DVR units, 7 22” monitors, 2 monitors – Sentry Building – 112 cameras Access control main Hirsch access control PC with 20” monitor, 8 M8N2 controllers, 1 M16N2 alarm controller Pharmacy Hirsch access control PC with 20” monitor, 1 M8N2 controller

2. Provide the expectation on the total number of technicians and days of service for each monthly visit.

Two technicians’ days of testing depend on the amount of time for completion of alarm testing

3. Are software updates expected to be included under maintenance or will this be handled separately? If included, provide an inventory of items and systems to be covered along with the software revision and date of the last update.

Handled separately

4. Concerning this solicitation are the only deliverables ensuring the panic alarms are working and determining and verifying locations and creating documentation and drawings for panic alarms or for all security systems to include the panic alarms, intrusion/motion detectors systems, access controls systems, CCTV systems, their locations and testing requirements.

Many panic alarms are not working currently

5. Are the site locations (a) VA Medical Center-NY campus 423 East 23rd St, New York BY 10010, (b) VA Medical Center, Brooklyn Campus, 800 Poly Place, Brooklyn, NY 11209, (c) VA community Living Center, 179-00 Linden Blvd, Jamaica NY 11425?

Correct

6. Are repairs part of this solicitation? Or only inspection, create documentation and drawings for all applicable security systems and panic alarms?

Repairs are not part of this solicitation

7. Again, what system or systems are covered under this PWS? The objective states that the VA Police service needs a contractor that will provide regular monthly inspection, maintenance and required testing services to all VA security and panic alarm systems which include:

0. Structured Cabling Systems

0. Access Control Systems

0. CCTV Video Surveillance Systems

0. Panic/Duress Alarms and intrusion alarms

0. Physical Security Systems

0. Anti-Ligature Systems

0. Other low voltage systems and solution encompassing the security systems within the VA facilities

8. What format would the government like the drawings delivered in?

Currently the format is done on word

9. Are there any CAD drawings of the system(s) for all three sites?

Yes, alarm documentation is filed and to be provided after award

10. After award will CAD copy of the drawings be made available for all three sites.

Yes to be provided after award

11. Are there list(s) of equipment/hardware with make model, serial numbers and locations already complied?

12. If their list(s) can these lists be provided to the contractor after award to be used as a baseline?

13. How many panic/duress buttons are located at each site?

Approximately 120 panic alarms 25 intrusion each site

14. How many cameras are located at each site?

Approximately 160 each site

15. How many access control readers are located at all three sites?

Approximately 75 to 80 each site

16. How many devices panic buttons are wireless?

Approximately 10%

17. Does the VA Police or government have a required asset management system that the contractor must provide or can any asset tracking system that uses a barcode or QR code?

Any asset tracking system that uses a barcode or QR code can be used currently no bar code is used

18. Regarding the asset management system, can it be verified that a COTS will be authorized access to the VA network?

No, the panic alarm system is not on the VA network.

19. Are there any current manuals of the current security systems (panic/duress/intrusion) in possession of the government representatives that can be provided to the contractor?

None available

20. Has monthly Inspection and testing been occurring and provided to the government? If so, can these logs be provided after award?

Yes

21. Concerning the requirement in the SOW about monthly inspection, testing and general cleaning of all security access control security systems to include panels, readers, power supplies and locking devices, when was a general cleaning completed and was this cleaning documented of the security systems (panic alarm) at a minimum?

Yes

22. Are there currently firestopping engineered systems and procedures in place to maintain fire safety codes? for wirings and cable?

Yes

23. Concerning structured cabling systems, who is the point of contact concerning the cabling system for the security systems?

The COR is the point of contact

24. Are the cabling system(s) labeled?

The systems are not labeled

25. Is the cabling system(s) in cable trays or conduit?

No

26. Are all Panic devices hardwired or wireless?

90% hardwired 10% wireless

27. If the panic devices are hardwired, is the wire in conduit or located above false ceilings?

The wire is not in conduit, the wire is located above the false ceilings

28. Does the government or representative have a project and maintenance binder? If so, could that binder be provided to the contractor after award?

29. Does the Government currently have a retention policy for each system? Are they different for each system? Is this number expected to stay the same for the performance of the contract?

Yes, Government in the future will be changing to a more updated panic alarm system

30. Does the Government have architectural drawings in a native CAD file format, dwg? Will the Government share any drawings, in any format, that reference the architectural as built of the building?

Yes, engineering service has the drawings to be provided after award

31. Does the Government have as-built drawings for the security systems in a native CAD file format, .dwg? Would the Government share any drawings, in any format, that reference the As Built of the Security System?

32. Does the Government have as-built drawings for the structured cabling in a native CAD file format, .dwg? Would the Government share any drawings, in any format, that reference the As Built of the Structured Cabling?

Yes, to be provided after award

33. Does the Government require newly created as-built drawings include a cabling plan as well, or are the as-builts for location and placement of physical security devices only?

No

34. Does the expected contract require the Prime to execute on 51% of the work?

YES

35. It is requested that a further explanation of the integration and operation of the diesel generator service. Several questions follow.

Diesel generator will not be required for this project.

36. Would the Government explain how the current diesel generator service ties to the current security systems?

Diesel generator will not be required for this project.

37. How many generators are on the property that are relevant to the performance of the contract?

Diesel generator will not be required for this project.

38. Are the generators made by the same manufacturer and the same model?

39. Are the generators currently maintained by a separate service/contract?

40. Is any type of maintenance of the generator, to include maintaining fuel levels part of the performance of this contract?

41. About the Structured Cabling, is it only the security systems included, or are other systems such as audio/visual or medical systems also included?

No

42. Does the government consider metal key management included in the scope of the "Physical Security Systems"?

Key control falls under engineering service

43. The VA owns a significant amount of diverse equipment that are part of the overall security system. Is it the Government's intent for the contractor to create a new inventory list of physical security systems? Such a list would require the contractor to record all information, both physical (part numbers) or digital (MAC/IP addresses, firmware levels for compliance, etc.) Does the government currently have such information at its disposal that can be part of the bidding reference?

No

44. Regarding the physical security systems, does the Government have a recent audit of the physical assets? Would the Government share that information prior to the bid?

No after bid

45. Does the contractor's role for repair and servicing of equipment embedded or attached to the wall then require the contractor to make such repairs and painting to the walls/doors, etc.?

No

46. In the RFQ the Government uses the term maintenance referring to activities required for the performance of the contract. Does this RFQ require the contractor to repair, fix, restore to service any device that is found to be not functioning within normal tolerance?

Yes, a proposal would be needed and approved

47. Does the Government acknowledge that an additional scope of work would be required for repair or restoration of service activities that would entail a time-and-materials additional scope that would need Contracting Officer approval?

yes

48. If a physical security system is end-of-life it will not be possible for a contractor to hold an active and valid certification for that system. Will the government accept relevant physical security system experience in lieu of a certification where a system is end-of-life?

Yes

V.0 Video 1 Would the government clarify the video storage management system currently in place? Is there a central one, or is it locally stored via media such as a DVR?

Less than 30 days storage on DVR

8 Are the monitors in the best location for viewing by security personnel?

Yes, inside communications, detective office and police operations

9 Does the government currently have any products that are not part of the US Government or VA Approved Products List (APL?)

No

11 Would the government describe the specific cabling type; e.g. Ethernet, coax, media converters, by which the cameras and the DVR's are currently connected?

Hard wired coax cable

PACS.0 Physical Access Control System (PACS)

PACS.1 Please clarify that the Hirsch-Identiv is the only physical access control system in use.

yes

PACS.2 Please supply the quantity of doors and types of contacts on the doors.

Approximately 80 door contacts each site

PACS.3 Please supply the type and quantity of the card readers.

Hirsch-Identiv, quantity unknown

PACS.5 Regarding the access control system, would the Government provide the number of access control panels?

Approximately 20 panels per site

PACS.6 Would the contractor be required to supply badge card stock?

Yes

PACS.7 Would the Government identify who performs badging and if the process is done on premises or if not, where is it done?

Police on premises

PACS.8 Please supply the manufacturer of the proximity and mag-stripe cards in use at the facility today.

Hirsch-Identiv proximity cards and mag-stripe

INT.0 Intrusion Alarm

INT.1 Would the Government clarify if there is only one intrusion (burglar) alarm system that receives the duress button signals and any other alarm point devices or are they two separate systems?

Only one intrusion (burglar) alarm system

INT.2 Would the Government please provide the name of the manufacturer of the intrusion system?

Honeywell

INT.6 Regarding the intrusion system, is it currently tied into the access control system or the central station software?

No

INT.7 Regarding the intrusion system, are the duress buttons the only devices connected to the Ademco intrusion system or are there alarmed areas of the hospital that have traditional items such as motion detectors, door contacts, and glass breaks?

Yes

DB.0 Duress (Panic) Buttons & Alarms DB.1 Would the Government release the name of the manufacturer of the duress system?

Honeywell DB.4 Would the Government detail the type of cabling currently installed to connect the Duress buttons; e.g. USB connected to workstation, Ethernet, Cat-3 phone line?

Cat-3 phone line

CS.0 Central Station

CS.1 Would the Government indicate if there is a current Centralized Operations Center and can the Government describe the level of interoperability with current systems?

Police communications Yes, after award

CS.2 Please clarify that the alarm system goes to a 3rd party monitoring center or are alarms only received on site in the Micro Key System or is it a hybrid model where some alarms go to a monitoring center and others are received internally only?

Received on site, police communications

CS.3 Regarding the MKS on-site system, are Fire Alarms also monitored on this system? If not, where are they monitored?

No engineering services

CS.4 Would the Government share any integrations between the Micro Key System central station software and other physical security systems or other low voltage devices used at any location.

Yes, after award

FAS.0 Fire Alarm System

FAS.1 Does the Government consider the Fire System or any of its components; e.g.

contacts, smokes, gas, shutoffs, sprinklers, alarm signals, part of this RFQ or SOW and the responsibility of the contractor?

No

ITNS.0 IT & Network Systems ITNS.1 Would the Government please clarify the statement in the RFQ that, "…This effort may require the installation of structured cabling systems, network devices…".

What IT work is expected of the contractor?

Testing of alarms report of the test, proposal to police service of any installation of structured cabling systems, network devices…".