36C10B20Q0029-003.pdf

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D318--Hyland Temporal Node Gateway Software and Services Federal contract opportunity
Solicitation number
36C10B20Q0029
Issued by
Department of Veterans Affairs Technology Acquisition Center Austin

About this file

This document is a combined synopsis/pre-solicitation notification for solicitation number 36C10B20Q0029 from the Department of Veterans Affairs Technology Acquisition Center. The notification is for Hyland Temporal Node Gateway software licenses, the Hyland NiiReader Test System license, and associated software maintenance and professional services. The required Hyland Temporal Node Gateway software will monitor and cache Veterans Health Administration record images between VistA systems and the DoD Data Access Service. The NilRead Test System license will be used for testing in the test environment. The acquisition also requires software maintenance, professional support during installation, continued maintenance, and training services. The intended sole source award will be a firm-fixed price contract with Hyland Software, Inc. The authority for this effort falls under FAR Part 6.302-1 for only one responsible source. The NAICS code is 511210. The anticipated award date is on or about February 5, 2020. Questions are due by January 28, 2020. The points of contact are Eleanor Slocum and Michael Weckesser from the Department of Veterans Affairs Technology Acquisition Center.

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PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. DUNS: DUNS+4:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 92

36C10B20Q0029 1/24/2020

Eleanor Slocum 732-440-9677 1/28/2020

3:00PM 3:00 PM EST

Department of Veterans Affairs

Technology Acquisition Center

23 Christopher Way

Eatontown NJ 07724

X

Y

511210

$41.5 Million

N/A

X

See Delivery Schedule

Technology Acquisition Center

See Section B.3 Contract Administration

Data

Hyland Temporal Node Gateway Software and Services

The period of performance is a 12 month base period with four, 12 month option periods and three optional tasks.

See Section B for a list of required deliverables.

Points of Contact:

Eleanor Slocum, Contract Specialist

Eleanor.Slocum@va.gov 732-440-9677

Michael Weckesser, Contracting Officer

Michael.Weckesser@va.gov 732-795-1097

Michael Weckesser

Contracting Officer

36C10B20Q0029

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:

B.3 CONTRACT ADMINISTRATION DATA

B.4 PRICE SCHEDULE

B.5 PRODUCT DESCRIPTION

SECTION C - CONTRACT CLAUSES

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.2 52.204-21 BASIC SAFEGUARDING OF COVERED CONTRACTOR

INFORMATION SYSTEMS (JUN 2016)

C.3 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (OCT 2019)

C.4 52.217-7 OPTION FOR INCREASED QUANTITY—SEPARATELY PRICED LINE

ITEM (MAR 1989)

C.5 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ...68

C.6 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

C.7 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.8 VAAR 852.270-1 REPRESENTATIVES OF CONTRACTING OFFICERS (JAN

2008)

C.9 MANDATORY WRITTEN DISCLOSURES

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.2 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.3 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL ITEMS (OCT 2018)

E.4 52.216-1 TYPE OF CONTRACT (APR 1984)

E.5 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.6 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION

(OCT 2018)

E.7 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.8 RESPONSE INSTRUCTIONS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this

Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto, as permitted by FAR 12.212. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the

Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the

Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. § 3901 et seq.), Contracts for Data Processing or Maintenance

(38 U.S.C. § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement.

In the event of conflict between this clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this clause shall prevail. The Contractor shall deliver to the

Government all data first produced under this Contract/Order with unlimited rights as defined by FAR

52.227-14. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ) in accordance with 28 U.S.C. § 516; at the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation.

Any additional changes to the Contract/Order must be made by modification (Standard Form 30) and shall only be made by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

RIGHTS IN DATA

The Contractor shall deliver to VA all data first produced under this contract. “Data” shall be defined by

Federal Acquisition Regulation (FAR) 52.227-14; it includes, but is not limited to, all deliverables, software and all data, documents, and plans created or otherwise generated from the software delivered under this contract. VA shall own exclusively all data first produced under this contract. Data shall be delivered in a readable, agreed upon format between CO, COR, and Contractor in accordance with FAR

52.227-16.

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:

(1). Definitions.

a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans

Affairs (“VA”) and is synonymous with “Government.”

b) Licensor. The term “licensor” shall mean the Contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “Contractor” is the party identified in Block 17a on the SF1449. If the Contractor is a reseller and not the

Licensor, the Contractor remains responsible for performance under this

Contract/Order.

c) Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to

5.4). An example of an update is the addition of new hardware.

g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from

Version 5.4 to 6).

(2). Software License.

a) Unless otherwise stated in the Schedule of Supplies/Services, the Performance

Work Statement or Product Description, the software license provided to the

Government is a perpetual, nonexclusive license to use the software.

b) The Government may use the software in a networked environment.

c) Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

d) All limitations of software usage are expressly stated in the Schedule of

Supplies/Services and the Performance Work Statement/Product Description.

(3). Software Maintenance and Technical Support.

a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this Contract/Order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received, the Contractor is neither authorized nor permitted to renew any of the previously furnished services.

b) The Contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the Contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.

c) Any telephone support provided by Contractor shall be at no additional cost.

d) The Contractor shall provide all maintenance services in a timely manner in accordance with the Contractor’s customary practice or as defined in the

Performance Work Statement or Product Description. However, prolonged delay

(exceeding 2 business days) in resolving software problems will be noted in the

Government’s various past performance records on the Contractor (e.g., www.ppirs.gov).

e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

(4). Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the Contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the

Government’s request at no extra cost to the Government. Inability of the Contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

(5). Manuals and Publications. Upon Government request, the Contractor shall furnish the most current version of the user manual and publications for all products/services provided under this Contract/Order at no cost.

http://www.ppirs.gov/

B.3 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C10B

Technology Acquisition Center

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted as follows:

a. Quarterly []

b. Semi-Annually []

c. Other [X] For Software: Contractor will deliver on the Effective Date, Contractor will invoice upon installation (anticipated to occur within 45 of Effective Date) in accordance with the Price Schedule.

For Maintenance: Annually, in advance in accordance with the Price Schedule.

For Professional Services: Monthly, in arrears, in accordance with the Price Schedule.]

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.4 PRICE SCHEDULE

BASE PERIOD – 12 MONTHS

The Contractor shall only invoice for software upon successful installation of the Software products.

CLIN Description Qty Unit Unit Price Total

0001 Acuo Vendor Neutral Archive (VNA)

Temporal Gateway Perpetual

Software in accordance with (IAW) the Product Description (PD)

Paragraph 1.1.

- up to 500K Studies Cached.

Temporal software allows virtual

VNA interoperability outside of the central data center to accommodate unique network and workflow requirements.

90-day standard warranty offered with product

Part Number: PEI-PER-0047-500K

Delivery of the software as required in PD Section 4.0 within 30 DAC.

Inspection: destination

Acceptance: destination

3 EA $ $

0002 Acuo Temporal Gateway Perpetual

Software– High Availability IAW PD

Paragraph 1.1.

- up to 500K Studies Cached.

Temporal software allows additional copy of Software to be implemented for High Availability

& Business Continuity purposes.

- 90-day standard warranty offered with product

Part Number: PEI-PER-0048-500K

3 EA $ $

0003 NilRead Test System License IAW

PD Paragraph 1.1.

Part Number: PEI-PER-0045-SWAD

1 EA $ $

0004 VNA Administrative Training -

Online Self-Paced up to three (3) attendees throughout the period of performance IAW PD Paragraph 1.1.

Part Number: PER6414

The cost of this FFP CLIN includes all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in PD Section 1.1; separate cost elements shall not be reimbursed directly.

Period of Performance (PoP): 12 months

1 LO $ $

0005 Professional Services Subject Matter

Expert (SME) Principal Consultant

IAW PD Paragraph 1.1.1.

Part Number: PCCNS1

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.1.1.; separate cost

12 MO N/A Not to Exceed

(NTE) $

elements shall not be reimbursed directly.

The PoP shall commence with date of award but shall not to exceed 400 hours during the base period of performance to be billed at a fixed hourly rate of $______.

Not to Exceed (NTE) Ceiling is calculated by multiplying the proposed fixed hourly rate of

$________ by 400 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

Inspection: destination

Acceptance: destination

0005AA Verification Report IAW PD

Paragraph 1.1.1.

Due: Two (2) weeks prior to Go-Live date.

Electronic submission to: VA PM, COR

Inspection: destination

Acceptance: destination

1 LO NSP NSP

0005AB Technical Documentation including

Administration / Operations

Manual/Solution Design Document

IAW PD Paragraph 1.1.1.

Due: 60 DAC

Electronic submission to: VA PM, COR

1 LO NSP NSP

Inspection: destination

Acceptance: destination

0005AC Task Accomplishment Summary

Report IAW PD Paragraph 1.1.1.

Due Monthly, and to be submitted on the last day of the month

Electronic submission to: VA PM, COR

Inspection: destination

Acceptance: destination

1 LO NSP NSP

0005AD Supplementary Recommendations

Report IAW PD Paragraph 1.1.1.

Due no later than 15 days from expiration of the base period of performance.

Electronic submission to: VA PM, COR

Inspection: destination

Acceptance: destination

1 LO NSP NSP

0006 Professional Services SME – Solution

Consultant IAW PD Paragraph 1.1.1.

Part Number: CUSOL1

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.1.1.; separate cost elements shall not be reimbursed directly. The PoP shall commence with date of award but shall not to exceed 50 hours during the base period of performance to be billed at a fixed hourly rate of $______.

12 MO N/A NTE $

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 50 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

0007 Professional Services – Project

Manager IAW PD paragraph 1.1.1.

Part Number: PMSSUP

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.1.1.; separate cost elements shall not be reimbursed directly. The PoP shall commence with date of award but shall not to exceed 50 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 50 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

0008 Software Support and Maintenance –

Acuo Temporal Gateway Software –

High Availability IAW PD Paragraph

1.1.

Part Number: PEI-PER-0048-500K-

M costs, and deliverables required for the successful completion as detailed in PD Section 1.1; separate cost

PoP: 12 months

3 EA $ $

0009 Software Support and Maintenance –

Acuo Vendor Neutral Archive (VNA)

Temporal Gateway Software IAW PD

Paragraph 1.1

Part Number: PEI-PER-0047-500K-costs, and deliverables required for the successful completion as detailed in PD Section 1.1; separate cost

Acceptance: destination

0010 Software Support and Maintenance for NilRead Test System SMSA IAW

PD Paragraph 1.1

Part Number: PEI-PER-0045-SWAD-costs, and deliverables required for the successful completion as detailed in PD Section 1.1; separate cost

1 EA $ $

0011 First Produced Data

The contractor shall provide Readable

Data IAW PD Paragraph 6.1

Due 15 days prior to expiration of period of performance

Total Base Period $

OPTIONAL TASKS IAW PD Paragraph 1.6

In accordance with Federal acquisition Regulations (FAR) 52.217-7, Option for Increased Quantity-

Separately Priced Line Item (MAR 1989), these optional tasks may be exercised multiple times, from time to time, in lots of 100 (80, 10, 10) up to four (4) times during any period of the contract.

The optional task may exceed the contract period in which it is exercised but shall not exceed the contract period of performance of 60 months.

CLIN Description Qty Unit Unit Price Total

0012 Professional Services Subject Matter

Expert (SME) Principal Consultant

IAW PD Paragraph 1.6.

Part Number: PCCNS1

The cost of this FFP CLIN includes all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in PD Section 1.6; separate cost

The PoP shall commence with date of option exercise and end on the date identified in the subsequent

SLIN. The total task shall not exceed 320 hours during the life of this contract. Specifically, this optional task may be exercised in

80 hours increments up to 4 times throughout the PoP of the contract.

Monthly invoicing shall include hours performed during that month as approved by the COR/VA PM and be billed at a fixed hourly rate of

Unit price shall be calculated by multiplying the fixed hourly rate by

80.

Inspection: destination

Acceptance: destination

4 LO $ $

0013 Professional Services SME – Solution

Consultant IAW PD Paragraph 1.6.

Part Number: CUSOL1

The cost of this FFP CLIN includes all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in PD Section 1.6; separate cost

4 LO $ $

date identified in the subsequent

SLIN. The total task shall not exceed 40 hours during the life of this contract. Specifically, this optional task may be exercised in

10 hours increments up to 4 times throughout the PoP of the contract.

Monthly invoicing shall include hours performed during that month as approved by the COR/VA PM and be billed at a fixed hourly rate of

Unit price shall be calculated by multiplying the fixed hourly rate by

10.

Inspection: destination

Acceptance: destination

0014 Professional Services – Project

Manager IAW PD Paragraph 1.6.

Part Number: PMSSUP

The cost of this FFP CLIN includes all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in PD Section 1.6; separate cost date identified in the subsequent

SLIN. The total task shall not exceed 40 hours during the life of this contract. Specifically, this optional task may be exercised in

4 LO $ $

10 hours increments up to 4 times throughout the PoP of the contract.

Monthly invoicing shall include hours performed during that month as approved by the COR/VA PM and be billed at a fixed hourly rate of

Unit price shall be calculated by multiplying the fixed hourly rate by

10.

Inspection: destination

Total Optional Tasks $

OPTION PERIOD ONE (1) – 12 MONTHS (UNEXERCISED)

This option period may be exercised IAW FAR 52.217-9 Option to Extend the Term of the Contract

(MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the

Contracting Officer. If exercised, this option period shall commence immediately after expiration of the previous Base Period.

CLIN Description Qty Unit Unit Price Total

1001 VNA Administrative Training -

Online Self-Paced up to 3 attendees throughout the period of performance

IAW PD Paragraph 1.2.

costs, and deliverables required for the successful completion as detailed in PD Section 1.2; separate cost

1 LO $ $

1002 Professional Services Subject Matter

Expert (SME) Principal Consultant

IAW PD Paragraph 1.2.

Part Number: PCCNS1

The cost of this FFP CLIN includes all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in PD Section 1.2; separate cost

The PoP shall commence with date of award but shall not to exceed 80 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 80 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

Inspection: destination

Acceptance: destination

12 MO N/A NTE$

1002AA Task Accomplishment Summary

Report IAW PD Paragraph 1.1.1.

Due: Monthly submitted on the last day of the month

Electronic submission to: VA PM, COR

Inspection: destination

Acceptance: destination

1 LO NSP NSP

1003 Professional Services SME – Solution

Consultant IAW PD paragraph 1.2.

12 MO N/A NTE$

Part Number: CUSOL1

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.1.1.; separate cost elements shall not be reimbursed directly.

The PoP shall commence with date of award but shall not to exceed 10 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 10 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

Inspection: destination

Acceptance: destination

1004 Professional Services – Project

Manager IAW PD paragraph 1.2.

Part Number: PMSSUP

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.1.1.; separate cost elements shall not be reimbursed directly.

The PoP shall commence with date of award but shall not to exceed 10 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 10 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

Inspection: destination

Acceptance: destination

1005 Software Support and Maintenance –

Acuo Temporal Gateway Software –

High Availability IAW PD paragraph

1.2.

costs, and deliverables required for the successful completion as detailed in PD Section 1.2; separate cost

1006 Software Support and Maintenance –

Acuo Vendor Neutral Archive (VNA)

Temporal Gateway Software IAW PD

Paragraph 1.2.

costs, and deliverables required for the successful completion as detailed in PD Section 1.2; separate cost

3 EA $ $

1007 Software Support and Maintenance for 12 months- NilRead Test System

SMSA IAW PD Paragraph 1.2 costs, and deliverables required for the successful completion as detailed in PD Section 1.2; separate cost

1 EA $ $

1008 First Produced Data

The contractor shall provide Readable

Data IAW PD Paragraph 6.1

Due 15 days prior to expiration of period of performance

TOTAL OF OPTION PERIOD 1 $

OPTION PERIOD TWO (2) – 12 MONTHS (UNEXERCISED)

Contracting Officer. If exercised, this option period shall commence immediately after expiration of the previous Option Period.

CLIN Description Qty Unit Unit Price Total

2001 VNA Administrative Training -

Online Self-Paced up to 3 attendees

IAW PD Paragraph 1.3.

costs, and deliverables required for the successful completion as detailed in PD Section 1.3; separate cost

1 LO $ $

2002 Professional Services Subject Matter

Expert (SME) Principal Consultant

IAW PD Paragraph 1.3.

Part Number: PCCNS1

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.3.; separate cost elements shall not be reimbursed directly.

The PoP shall commence with date of award but shall not to exceed 80 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 80 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

Inspection: destination

Acceptance: destination

2002AA Task Accomplishment Summary

Report IAW PD Paragraph 1.1.1.

Due: Monthly submitted on the last day of the month

Electronic submission to: VA PM, COR

Inspection: destination

Acceptance: destination

1 LO NSP NSP

2003 Professional Services SME – Solution

Consultant IAW PD paragraph 1.3.

Part Number: CUSOL1

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.3.; separate cost elements shall not be reimbursed directly. The PoP shall commence with date of award but shall not to exceed 10 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 10 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

Inspection: destination

Acceptance: destination

2004 Professional Services – Project

Manager IAW PD paragraph 1.3.

Part Number: PMSSUP

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.3.; separate cost elements shall not be reimbursed directly.

The PoP shall commence with date of award but shall not to exceed 10 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 10 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

Inspection: destination

Acceptance: destination

2005 Software Support and Maintenance –

Acuo Temporal Gateway Software –

High Availability IAW PD paragraph

1.3 costs, and deliverables required for the successful completion as detailed in PD Section 1.3; separate cost

3 EA $ $

2006 Software Support and Maintenance –

Acuo Vendor Neutral Archive (VNA)

Temporal Gateway Software IAW PD

Paragraph 1.3.

Part Number: PEI-PER-0047-500K-costs, and deliverables required for the successful completion as detailed in PD Section 1.3; separate cost

2007 Software Support and Maintenance for 12 months- NilRead Test System

SMSA IAW PD Paragraph 1.3 costs, and deliverables required for the successful completion as detailed in PD Section 1.3; separate cost

1 EA $ $

2008 First Produced Data

The contractor shall provide Readable

Data IAW PD Paragraph 6.1

Due 15 days prior to expiration of period of performance

TOTAL OF OPTION PERIOD 2 $

OPTION PERIOD THREE (3) – 12 MONTHS (UNEXERCISED)

Contracting Officer. If exercised, this option period shall commence immediately after expiration of the previous Option Period.

CLIN Description Qty Unit Unit Price Total

3001 VNA Administrative Training -

Online Self-Paced up to 3 attendees

IAW PD Paragraph 1.4.

The cost of this CLIN includes all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.2 and shall not be reimbursed directly.

1 LO $ $

3002 Professional Services Subject Matter

Expert (SME) Principal Consultant

IAW PD Paragraph 1.4.

Part Number: PCCNS1

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.4.; separate cost elements shall not be reimbursed directly.

The PoP shall commence with date of award but shall not to exceed 80 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 80 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

Inspection: destination

Acceptance: destination

3002AA Task Accomplishment Summary

Report IAW PD Paragraph 1.1.1.

Due: Monthly submitted on the last day of the month

Electronic submission to: VA PM, COR

Inspection: destination

Acceptance: destination

1 LO NSP NSP

3003 Professional Services SME – Solution

Consultant IAW PD paragraph 1.4.

Part Number: CUSOL1

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.4.; separate cost elements shall not be reimbursed directly.

The PoP shall commence with date of award but shall not to exceed 10 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 10 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

Inspection: destination

Acceptance: destination

3004 Professional Services – Project

Manager IAW PD paragraph 1.4.

Part Number: PMSSUP

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.4.; separate cost elements shall not be reimbursed directly.

The PoP shall commence with date of award but shall not to exceed 10 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 10 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

Inspection: destination

Acceptance: destination

3005 Software Support and Maintenance –

Acuo Temporal Gateway Software –

High Availability IAW PD paragraph

1.4.

costs, and deliverables required for the successful completion as detailed in PD Section 1.4; separate cost

3 EA $ $

3006 Software Support and Maintenance –

Acuo Vendor Neutral Archive (VNA)

Temporal Gateway Software IAW PD

Paragraph 1.4.

costs, and deliverables required for the successful completion as detailed in PD Section 1.4; separate cost

3007 Software Support and Maintenance for 12 months- NilRead Test System

SMSA IAW PD Paragraph 1.4 costs, and deliverables required for the successful completion as detailed in PD Section 1.4; separate cost

1 EA $ $

3008 First Produced Data

The contractor shall provide Readable

Data IAW PD Paragraph 6.1

Due 15 days prior to expiration of period of performance

TOTAL OF OPTION PERIOD 3 $

OPTION PERIOD FOUR (4) – 12 MONTHS (UNEXERCISED)

Contracting Officer. If exercised, this option period shall commence immediately after expiration of the previous Option Period.

CLIN Description Qty Unit Unit Price Total

4001 VNA Administrative Training -

Online Self-Paced up to 3 attendees

IAW PD Paragraph 1.5.

costs, and deliverables required for the successful completion as detailed in PD Section 1.5; separate cost

1 LO $ $

4002 Professional Services Subject Matter

Expert (SME) Principal Consultant

IAW PD Paragraph 1.5.

Part Number: PCCNS1

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.5.; separate cost elements shall not be reimbursed directly.

The PoP shall commence with date of award but shall not to exceed 80 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 80 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

Inspection: destination

Acceptance: destination

4002AA Task Accomplishment Summary

Report IAW PD Paragraph 1.1.1.

Due: Monthly submitted on the last day of the month

Electronic submission to: VA PM, COR

Inspection: destination

Acceptance: destination

1 LO NSP NSP

4003 Professional Services SME – Solution

Consultant IAW PD paragraph 1.5.

Part Number: CUSOL1

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.5.; separate cost elements shall not be reimbursed directly.

The PoP shall commence with date of award but shall not to exceed 10 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 10 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

Inspection: destination

Acceptance: destination

4004 Professional Services – Project

Manager IAW PD paragraph 1.5.

Part Number: PMSSUP

The labor rate associated with this

CLIN shall be loaded to include all tasks, labor, travel, other direct costs, and deliverables required for the successful completion as detailed in

PD Section 1.5.; separate cost elements shall not be reimbursed directly.

The PoP shall commence with date of award but shall not to exceed 10 hours during the base period of performance to be billed at a fixed hourly rate of $______.

NTE Ceiling is calculated by multiplying the proposed fixed hourly rate of $________ by 10 hours.

Each month the contractor shall invoice only for the amount of hours performed during that month as approved by the COR/VA PM. At the end of the performance period excess funds will be de-obligated.

The Contractor shall notify the VA

CO/CS once 80% of the hours have been expended.

Inspection: destination

Acceptance: destination

4005 Software Support and Maintenance –

Acuo Temporal Gateway Software –

High Availability IAW PD paragraph

1.5.

costs, and deliverables required for the successful completion as detailed in PD Section 1.5; separate cost

3 EA $ $

4006 Software Support and Maintenance –

Acuo Vendor Neutral Archive (VNA)

Temporal Gateway Software IAW PD

Paragraph 1.5.

costs, and deliverables required for the successful completion as detailed in PD Section 1.5; separate cost

Acceptance: destination

4007 Software Support and Maintenance for 12 months- NilRead Test System

SMSA IAW PD Paragraph 1.

costs, and deliverables required for the successful completion as detailed in PD Section 1.5; separate cost

1 EA $ $

4008 First Produced Data

The contractor shall provide Readable

Data IAW PD Paragraph 6.1

Due 15 days prior to expiration of period of performance

.TOTAL OF OPTION PERIOD 4 $

TOTAL OF BASE PERIOD + OPTIONAL TASKS + OPTION PERIOD 1, 2, 3, and 4 $

B.5 PRODUCT DESCRIPTION

1.0 BACKGROUND

The Department of Veterans Affairs (VA), Office of Information and Technology (OI&T) and the Office of Electronic Health Record Modernization (OEHRM) have a requirement for the procurement of three brand name Hyland Temporal Node Gateways, which includes the software, continued software maintenance, training and the associated standard warranty.

The requirement is also for installation services, which includes providing professional services support with Hyland Subject Matter Experts as described in detail below. The

Temporal Node Gateway software is required to monitor and cache the flow of Veterans

Health Administration (VHA) record images from Veterans Information Systems and

Technology Architecture (VistA) Image eXchange (VIX), Central VistA Image eXchange

(CVIX) to the Department of Defense (DoD) Enterprise Clinical Imaging Archive (ECIA) and vice versa. It is anticipated that the community service providers will also interface with this software. The primary purpose of the Temporal Node Gateway system is to ensure that the existing servers do not become over loaded due to large volume data calls given the relative size of the images being transferred.

It is a requirement levied by DoD that all interfacing Electronic Health Record (EHR) systems use the specified Brand Name Hyland Temporal Node Gateway software.

Period of Performance: The Period of Performance (PoP) shall be a base period of 12 months with four 12-month Option Periods and Optional Tasks. The Option Periods shall include the continued software maintenance services, continued professional services support, and training.

The Optional Tasks shall include additional Professional Services support.

Within the 12-month base period, the Contractor shall deliver the three temporal node gateways

(software) within 30 calendar days of award. The Contractor shall install the three temporal node gateways (software) within 15 calendar days from delivery. Upon completion of installation, the Government will inspect and accept.

Travel: The Government anticipates travel during the Base Period (3 trips) and Option Period 1

(2 trips) only to perform the professional services during installation, software maintenance, if required, and training associated with the effort on site as required. Include all estimated travel costs in your firm-fixed price line items. These costs will not be directly reimbursed by the

Government. The total estimated number of trips in support of the services described and program related meetings for this effort is five. Anticipated locations include the following, estimated at three days in duration:

1. Dept. of Veterans Affairs

Capital Region Readiness Center

221 Butler Avenue, Building 511

Martinsburg, WV 25405

Travel in Option Years 2 through 4 is not anticipated as, if required, shall be remote support only.

Place of Performance: The Contractor shall perform all tasks at Contractor’s facility unless required under the travel paragraph to provide on-site professional services during installation, software maintenance activities and training.

1.1 REQUIREMENTS

The brand name Hyland Temporal Node Gateway and NilRead Test System perpetual software and associated service requirements are outlined below. Installation is defined further in Section 1.1.1 below.

Base Year

Line Item

Number

Description Part no. Quanti ty

1 Acuo Vendor Neutral Archive (VNA) Temporal

Gateway Perpetual Software – up to 500K Studies Cached. Temporal software allows virtual VNA interoperability outside of the central data center to accommodate unique network and workflow requirements

90-day standard warranty offered with product

PEI-PER-

0047-500K

3 ea.

2 Acuo Temporal Gateway Perpetual Software– High

Availability - up to 500K Studies Cached

Allows additional copy of Software to be implemented for High Availability & Business

Continuity purposes.

90-day standard warranty offered with product

0048-500K

3 ea.

NilRead Test System Perpetual License

PEI-PER-

0045-SWAD

1 ea.

4 VNA Administrative Training –

Online Self-Paced up to three (3) attendees throughout the period of performance

PER6414 1 Lot

5 Professional Services Subject Matter Expert (SME)

Principal Consultant

PCCNS1 400

Hours

6 Professional Services SME - Solution Consultant

CUSOL1 50

7 Professional Services - Project Manager

PMSSUP 50

8 Software Support and Maintenance for 12 months -

Acuo Temporal Gateway Software– High Availability

0048-500K-M

3 ea.

9 Software Support and Maintenance for 12 months-

Acuo Vendor Neutral Archive (VNA) Temporal

Gateway Software

0047-500K-M

3 ea.

Line Item

Number

Description Part no. Quanti ty

10 Software Support and Maintenance for 12 months-

NilRead Test System SMSA

0045-SWAD-

1 ea.

1.1.1 INSTALLATION AND PROFESSIONAL SERVICES SUPPORT

The Contractor shall install and configure three instances of the Hyland Temporal Node Gateway software (module within Acuo VNA) in a High Availability (HA) configuration, on the VA environment on non-production and production systems.

The Contractor shall also:

1. Inspect VA servers and storage to ensure it meets or exceeds specifications for its intended use;

2. Install, configure and support testing utilizing VA provided use case the Hyland Temporal

Node Gateway software components on VA - provided temporal servers which include these modules:

a. AcuoStore

b. AcuoMed

c. AcuoAccess

d. Acuo Admin Portal

3. Per the Digital Imaging and Communications in Medicine (DICOM) Standard, configure and test AcuoAccess to receive and federate Web Access to DICOM Objects (WADO) requests, per the DICOM Standard;

4. Configure the temporal node gateway software on the VA network in order to allow CVIX access, per the DICOM Standard.

5. Configure an Image Lifecycle Management (ILM) policy to purge old studies from the local temporal cache

The Contractor shall also perform testing for the installation. This shall include:

1. Develop test cases approved by VA, in coordination with the COR in advance of the testing period of the project;

2. Perform testing in coordination with Government to ensure Hyland COTS software installation is operational in the VA environments. The Contractor shall track any issues during the testing process and provide updates once the issues are resolved. The Contractor shall verify that all test cases comply with the Temporal’s design and the solution is ready for Go-Live. Compliance and Go-Live shall be verified by delivering a Verification Report in contractor format to the COR/VA PM for review and acceptance two (2) weeks prior to

Go-Live and is required in the base period only.

3. Install NilRead Test System Perpetual License in the VA Temporal Test Environment.

4. Deliver all Technical Documentation including Administration/Operational Manual(s), and Solution Design Document in contractor format no later than 60 days from award, or such later date as mutually agreed upon and is required in the base period only.

Deliverables:

A. Verification Report

B. Technical Documentation including Administration / Operations Manual/Solution Design

Document

The Contractor shall provide Professional Services support remotely during normal business hours

(Eastern Standard Time (EST)) Monday – Friday for installation, training, and software maintenance (also referred to as SME(s)) unless required on site in accordance with the Travel

Paragraph 3.0. For all Professional Services performed, the Contract shall deliver a Task

Accomplishment Summary Report in contractor format to the COR/VA PM on a monthly basis submitted on the last day of the month in the base period and all option periods, if exercised.

The Contractor shall provide remote Principal Consultant support that shall provide deep technical and functional knowledge for the Temporal Node Gateway software solution delivery which is complex in nature and requires subject matter experts. This support shall be scheduled at a minimum within three (3) days prior to required support, or such later date as mutually agreed upon and approved by the VA Contracting Officer. The Principal Consultant shall advise

Contractor implementation teams through discovery, design, implementation, testing and deployment of the software. Their role includes acting as a key contributor in requirement refinement and documentation, responsible for providing feedback to COR/VA PM regarding potential opportunities related to delivery of services, software and/or solution options.

Additionally, in the latter phases of the project, their role is to provide support in determining the correct level of automation, integration, and other business decisions which may influence project direction.

The Contractor shall provide Solution Consultant services remotely during normal business hours

(EST), Monday - Friday to support application requirements refinement, application development support, preprocessor development support, provide real-time…

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