36C10B19Q0067-000.docx

DOCX document 176 KB Posted Nov 13, 2018

Attached to: DSVA Research and Recruiting-Base Period Federal contract opportunity
Solicitation number: 36C10B19Q0067
Issued by: Department of Veterans Affairs Technology Acquisition Center Austin

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FedBizOpps Combined Synopsis/Solicitation Notice

CLASSIFICATION CODE

SUBJECT

CONTRACTING OFFICE'S

ZIP-CODE

SOLICITATION NUMBER

RESPONSE DATE (MM-DD-YYYY)

ARCHIVE

DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS

SET-ASIDE

NAICS CODE

CONTRACTING OFFICE

ADDRESS

POINT OF CONTACT

(POC Information Automatically Filled from User Profile Unless Entered)

DESCRIPTION

See Attachment

AGENCY'S URL

URL DESCRIPTION

AGENCY CONTACT'S EMAIL

ADDRESS

EMAIL DESCRIPTION

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

GENERAL INFORMATION

PLACE OF PERFORMANCE

* = Required Field FedBizOpps Combined Synopsis/Solicitation Notice Rev. March 2010 D DSVA Research and Recruiting-Base Period 07724 36C10B19Q0067 11-20-2018 N 541519 Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724 Kelly Reale Contract Specialist 732-440-9712 kelly.reale@va.gov kelly.reale@va.gov

A.1 COMBINED SYNOPSIS/SOLICITATION

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and an additional written solicitation will not be issued.

(i) Request for Quotation: 36C10B19Q0067

(ii) The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-101.

(iii) This is a total Small Business Set Aside under NAICS code 541519, the relevant size standard is $27.5M

(iv) See Section B below for the Schedule of Deliverables

(v) See Section C Statement of Objectives

(vi) Period of Performance is 12-months after date of award, with two 12-month option periods, and FOB point is Destination.

(vii) The provision at FAR 52.212-2, Evaluation—Commercial Items, do not apply to this acquisition. Evaluation and Basis for award procedures can be found in Section E below.

(viii) Offerors shall include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications—Commercial Items, with its offer.

(ix) The clause at 52.212-4, Contract Terms and Conditions—Commercial Items, applies to this acquisition and a statement and addenda can be found in Section C below.

(x) The clause at 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders—Commercial Items, applies to this acquisition details of which can be found in Section C below.

(xi) Quoters shall submit proposal to Kelly Reale at Kelly.Reale@va.gov no later than 3PM EST 11/20/2018.

(xii) Please contact Kelly Reale, (732) 440-9712, Kelly.Reale@va.gov for information regarding the solicitation.

Page 1 of Page 1 of Page 1 of Page 1 of Page 1 of Page 1 of

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C10B19Q0067 11/13/218 Kelly Reale - Contract Specialist 732-440-9712

PM EST

11/20/2018 Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724 x x 541519 $27.5 Million N/A X See Delivery Schedule See Delivery Schedule See Delivery Schedule Eatontown NJ 07724 Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724

Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971 See CONTINUATION Page This RFQ is for User Research Recruiting Services This is a Total Small Business Set-aside POCs - Kelly Reale; kelly.reale@va.gov;

Contracting Officer - Joshua Cohen; joshua.cohen2@va.gov X X Joshua Cohen Contracting Officer Page 1 of Page 1 of Table of Contents

A.2 GOVERNING LAW	9
A.3 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT	10
A.4 CONTRACT ADMINISTRATION DATA	12
SECTION B - CONTINUATION OF SF 1449 BLOCKS	13
B.1 PRICE SCHEDULE	13
B.2 PERFORMANCE WORK STATEMENT	25
1.0	BACKGROUND	26
2.0	APPLICABLE DOCUMENTS	26
3.0	SCOPE OF WORK	26
3.1	CONTRACT TYPE	26
4.0	PERFORMANCE DETAILS	26
4.1	PERFORMANCE PERIOD	26
4.2	PLACE OF PERFORMANCE	27
4.3	TRAVEL	27
4.4	OTHER DIRECT COSTS	27
5.0	SPECIFIC TASKS AND DELIVERABLES	27
5.1	PROJECT MANAGEMENT	27
5.1.1	CONTRACTOR PROJECT MANAGEMENT PLAN	27
5.2	PERFORMANCE OBJECTIVES (BASE AND OPTION PERIOD)	28
5.2.1	STUDY COORDINATION: MANAGE SCREENING AND RECRUITMENT OF PARTICIPANTS FOR RESEARCH STUDIES	28
5.2.2	STUDY COORDINATION: SCHEDULING	30
5.2.3	TECHNOLOGICAL ASSISTANCE	31
5.2.4	NOTE TAKING	31
5.2.5	COMPENSATION	31
5.3	OPTIONAL TASKS	32
6.0	GENERAL REQUIREMENTS	32
6.1	ENTERPRISE AND IT FRAMEWORK	32
6.1.1	ONE-VA TECHNICAL REFERENCE MODEL	32
6.2	SECURITY AND PRIVACY REQUIREMENTS	32
6.2.1	POSITION/TASK RISK DESIGNATION LEVEL(S)	32
6.2.2	CONTRACTOR PERSONNEL SECURITY REQUIREMENTS	33
6.3	METHOD AND DISTRIBUTION OF DELIVERABLES	34
6.4	PERFORMANCE METRICS	34
7.0	APPLICABLE DOCUMENTS	36
In the performance of the tasks associated with this PWS, the Contractor shall comply with the following:	36
1.	“Federal Information Security Modernization Act of 2014”	36
2.	Federal Information Processing Standards (FIPS) Publication 140-2, “Security Requirements For Cryptographic Modules”	36
3.	FIPS Pub 199. Standards for Security Categorization of Federal Information and Information Systems, February 2004	36
4.	FIPS Pub 200, Minimum Security Requirements for Federal Information and Information Systems, March 2016	36
5.	FIPS Pub 201-2, “Personal Identity Verification of Federal Employees and Contractors,” August 2013	36
6.	5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”	36
7.	Public Law 109-461, Veterans Benefits, Health Care, and Information Technology Act of 2006, Title IX, Information Security Matters	36
8.	42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”	36
9.	VA Handbook 0710, Personnel Security and Suitability Security Program, May 2, 2016, http://www.va.gov/vapubs	36
10.	VA Directive and Handbook 6102, “Internet/Intranet Services,” July 15, 2008	36
11.	36 C.F.R. Part 1194 “Electronic and Information Technology Accessibility Standards,” July 1, 2003	36
12.	Office of Management and Budget (OMB) Circular A-130, “Managing Federal Information as a Strategic Resource,” July 28, 2016	36
13.	An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule, October 2008	36
14.	Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998	36
15.	Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004	36
16.	VA Directive 6500, “Managing Information Security Risk: VA Information Security Program,” September 20, 2012	36
17.	VA Handbook 6500, “Risk Management Framework for VA Information Systems – Tier 3: VA Information Security Program,” March 10, 2015	36
18.	VA Handbook 6500.1, “Electronic Media Sanitization,” November 03, 2008	36
19.	VA Handbook 6500.2, “Management of Breaches Involving Sensitive Personal Information (SPI)”, July 28, 2016	36
20.	VA Handbook 6500.3, “Assessment, Authorization, And Continuous Monitoring Of VA Information Systems,” February 3, 2014	36
21.	VA Handbook 6500.5, “Incorporating Security and Privacy in System Development Lifecycle”, March 22, 2010	36
22.	VA Handbook 6500.6, “Contract Security,” March 12, 2010	36
23.	VA Handbook 6500.8, “Information System Contingency Planning”, April 6, 2011	36
24.	OI&T Process Asset Library (PAL), https://www.va.gov/process/ . Reference Process Maps at https://www.va.gov/process/maps.asp and Artifact templates at https://www.va.gov/process/artifacts.asp	36
25.	One-VA Technical Reference Model (TRM) (reference at https://www.va.gov/trm/TRMHomePage.aspx)	36
26.	VA Directive 6508, “Implementation of Privacy Threshold Analysis and Privacy Impact Assessment,” October 15, 2014	36
27.	VA Handbook 6508.1, “Procedures for Privacy Threshold Analysis and Privacy Impact Assessment,” July 30, 2015	36
28.	VA Handbook 6510, “VA Identity and Access Management”, January 15, 2016	36
29.	VA Directive 6300, Records and Information Management, February 26, 2009	36
30.	VA Handbook, 6300.1, Records Management Procedures, March 24, 2010	36
31.	NIST SP 800-37, Guide for Applying the Risk Management Framework to Federal Information Systems: a Security Life Cycle Approach, June 10, 2014	37
32.	NIST SP 800-53 Rev. 4, Security and Privacy Controls for Federal Information Systems and Organizations, January 22, 2015	37
33.	OMB Memorandum, “Transition to IPv6”, September 28, 2010	37
34.	VA Directive 0735, Homeland Security Presidential Directive 12 (HSPD-12) Program, October 26, 2015	37
35.	OMB Memorandum M-06-18, Acquisition of Products and Services for Implementation of HSPD-12, June 30, 2006	37
36.	OMB Memorandum 04-04, E-Authentication Guidance for Federal Agencies, December 16, 2003	37
37.	OMB Memorandum 05-24, Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, August 5, 2005	37
38.	OMB memorandum M-11-11, “Continued Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, February 3, 2011	37
39.	OMB Memorandum, Guidance for Homeland Security Presidential Directive (HSPD) 12 Implementation, May 23, 2008	37
40.	Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance, December 2, 2011	37
41.	NIST SP 800-116, A Recommendation for the Use of Personal Identity Verification (PIV) Credentials in Physical Access Control Systems, November 20, 2008	37
42.	OMB Memorandum M-07-16, Safeguarding Against and Responding to the Breach of Personally Identifiable Information, May 22, 2007	37
43.	NIST SP 800-63-3, 800-63A, 800-63B, 800-63C, Digital Identity Guidelines, June 2017	37
44.	NIST SP 800-157, Guidelines for Derived PIV Credentials, December 2014	37
45.	VA Memorandum, VAIQ #7100147, Continued Implementation of Homeland Security Presidential Directive 12 (HSPD-12), April 29, 2011 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)	37
46.	IAM Identity Management Business Requirements Guidance document, May 2013, (reference Enterprise Architecture Section, PIV/IAM (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)	37
47.	VA Memorandum “Mandate to meet PIV Requirements for New and Existing Systems” (VAIQ# 7712300), June 30, 2015, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4846	37
48.	Trusted Internet Connections (TIC) Reference Architecture Document, Version 2.0, Federal Interagency Technical Reference Architectures, Department of Homeland Security, October 1, 2013, https://s3.amazonaws.com/sitesusa/wp-content/uploads/sites/482/2015/04/TIC_Ref_Arch_v2-0_2013.pdf	37
49.	OMB Memorandum M-08-05, “Implementation of Trusted Internet Connections (TIC), November 20, 2007	37
50.	Office of Information Security (OIS) VAIQ #7424808 Memorandum, “Remote Access”, January 15, 2014, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28	37
51.	VA Memorandum, “Implementation of Federal Personal Identity Verification (PIV) Credentials for Federal and Contractor Access to VA IT Systems”, (VAIQ# 7614373) July 9, 2015, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28	37
52.	VA Memorandum “Mandatory Use of PIV Multifactor Authentication to VA Information System” (VAIQ# 7613595), June 30, 2015, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28	37
53.	VA Memorandum “Mandatory Use of PIV Multifactor Authentication for Users with Elevated Privileges” (VAIQ# 7613597), June 30, 2015; https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28	37
54.	“Veteran Focused Integration Process (VIP) Guide 2.0”, May 2017, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371	38
55.	“VIP Release Process Guide”, Version 1.4, May 2016, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4411	38
56.	VA Memorandum “Use of Personal Email (VAIQ #7581492)”, April 24, 2015, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28	38
57.	VA Memorandum “Updated VA Information Security Rules of Behavior (VAIQ #7823189)”, September, 15, 2017, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28	38
58.	API Best Practices	38
a.	18 F API Standards (https://github.com/18F/api-standards)	38
b.	WH API Standards https://github.com/WhiteHouse/api-standards	38
59.	Building Twelve-Factor App (https://12factor.net/).	38
60.	Experience with incorporating and using open source technologies (https://sourcecode.cio.gov/OSS/).	38
61.	The Agile Manifesto (http://www.agilemanifesto.org/)	38
62.	The U.S. Digital Services Playbook (https://playbook.cio.gov/)	38
63.	The Techfar Hub (https://techfarhub.cio.gov/)	38
64.	VA Enterprise Cloud (VAEC) Technical Reference Guide for Acquisition Support, October 2017 (Attachment 001)	38
65.	Best Practices for Agile Practices (Attachment 002)	38
66.	VA Modernization Acq Diagram (Attachment 003)	38
ADDENDUM A – ADDITIONAL VA REQUIREMENTS, CONSOLIDATED	38
SECTION C - CONTRACT CLAUSES	44
C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)	44
C.3 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (OCT 2018)	44
C.5 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)	50
C.6 52.227-19 COMMERCIAL COMPUTER SOFTWARE LICENSE (DEC 2007)	50
C.7 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)	51
C.8 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2012)	51
C.9 VAAR 852.237-70 CONTRACTOR RESPONSIBILITIES (APR 1984)	52
C.10 VAAR 852.270-1 REPRESENTATIVES OF CONTRACTING OFFICERS (JAN 2008)	52
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS	53
SECTION E - SOLICITATION PROVISIONS	54
E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)	54
E.2 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (JUL 2013)	54
E.3 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (OCT 2018)	55
E.4 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (SEP 2018)	68
E.5 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (SEP 2018)	68
E.6 INSTRUCTIONS, CONDITIONS, AND BASIS FOR AWARD	69

A.1 COMBINED SYNOPSIS/SOLICITATION

(i) Request for Quotation: 36C10B19Q0067

(ii) The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-101.

(iii) This is a total Small Business Set Aside under NAICS code 541519, the relevant size standard is $27.5M

(iv) See Section B below for the Schedule of Deliverables

(v) See Section C Statement of Objectives

(vi) Period of Performance is 12-months after date of award, with two 12-month option periods, and FOB point is Destination.

(vii) The provision at FAR 52.212-2, Evaluation—Commercial Items, do not apply to this acquisition. Evaluation and Basis for award procedures can be found in Section E below.

(viii) Offerors shall include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications—Commercial Items, with its offer.

(ix) The clause at 52.212-4, Contract Terms and Conditions—Commercial Items, applies to this acquisition and a statement and addenda can be found in Section C below.

(xi) Quoters shall submit proposal to Kelly Reale at Kelly.Reale@va.gov no later than 3PM EST 11/20/2018.

(xii) Please contact Kelly Reale, (732) 440-9712, Kelly.Reale@va.gov for information regarding the solicitation.

A.2 GOVERNING LAW

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. §3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this Clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this Clause shall prevail. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ). 28 U.S.C. § 516. At the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by contract/order modification (Standard Form 30) and shall only be effected by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

A.3 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT

(1) Definitions.

(a)	Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”
(b)	Licensor. The term “licensor” shall mean the contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “contractor” is the party identified in Block 17a on the SF1449. If the contractor is a reseller and not the Licensor, the contractor remains responsible for performance under this order.
(c)	Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.
(d)	Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.
(e)	Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.
(f)	Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.
(g)	Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

(2) Software License

(a)	Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software
(b)	The Government may use the software in a networked environment.
(c)	Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).
(d)	All limitations of software usage are expressly stated in the Schedule of Supplies/Services and the Performance Work Statement/Product Description.

(3) Software Maintenance and Technical Support

(a)	If the Government desires to continue software maintenance and support beyond the period of performance identified in this contract or order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received the contractor is neither authorized nor permitted to renew any of the previously furnished services.
(b)	The contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.
(c)	Any telephone support provided by contractor shall be at no additional cost.
(d)	The contractor shall provide all maintenance services in a timely manner in accordance with the contractor’s customary practice or as defined in the Performance Work Statement/Product Description. However, prolonged delay (exceeding 2 business days) in resolving software problems will be noted in the Government’s various past performance records on the contractor (e.g., www.ppirs.gov).
(e)	If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

(4) Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

(5) Manuals and Publications. Upon Government request, the contractor shall furnish the most current version of the user manual and publications for all products/services provided under this contract or order at no cost

A.4 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C10B Joshua Cohen Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]

52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[]

52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly	[]
b. Semi-Annually	[]
c. Other	[In accordance with Price Schedule]

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO

DATE

Page 1 of Page 1 of Page 1 of Page 1 of

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 PRICE SCHEDULE

Days used below refer to calendar days unless otherwise stated. Deliverables with due dates falling on a weekend or holiday shall be submitted the following Government work day after the weekend or holiday.

BASE PERIOD (12-months)

LINE ITEM

DESCRIPTION

QTY

UNIT

UNIT PRICE

TOTAL PRICE

0001

Project Management in accordance with (IAW) Performance Work Statement (PWS) paragraph 5.1, inclusive of subparagraphs.

This Firm Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor and deliverables required for the successful completion of the services detailed in PWS paragraph 5.1 and all of its subparagraphs for the base period and each option period and optional task, if exercised.

The cost of Project Management CLIN 0001 and subcontract Sub-Line Item Number (SLIN) 0001AA, 0001AB, and 0001AC shall be included in and allocated to the remaining FFP CLINs below including all option periods.

Period of Performance will be 12-months After Effective Date (AED).

NSP

0001AA

Contractor Project Management Plan (CPMP) IAW PWS paragraph 5.1.1

Due 30 days AED and updated as necessary thereafter.

Electronic submission to: VA Program Manager (VA PM), Contracting Officer’s Representative (COR), Contracting Officer (CO), and Contract Specialist (CS) Inspection/Acceptance/F.O.B: Destination

NSP

0001AB

TMS Training Certificates and Rules of Behavior IAW PWS paragraph 5.1.2

Due 7 days AED and within 7 days of the onboard of each new employee.

Electronic submission to: VA PM, COR, CO and CS Inspection/Acceptance/F.O.B: Destination

NSP

0001AC

Kick-Off Meeting Package IAW PWS paragraph 5.1.3

Due three days after kickoff meeting.

Electronic submission to: VA PM, COR, CO and CS

NSP

0002

Performance Objectives IAW PWS paragraph 5.2

This Firm Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor and deliverables required for the successful completion of the services detailed in PWS paragraph 5.2 and all of its subparagraphs for the base period and each option period and optional task, if exercised.

PoP will be 12-Months AED.

*The contractor shall invoice monthly; all services/deliverables provided for studies conducted within the billing month shall be included on the invoice.

0002AA

Test Session Schedule IAW PWS paragraph 5.2.1

Due one business day prior to start of each study.

Electronic submission to: VA PM, Research Lead, COR, CO and CS

NSP

0002AB

Copies of Communications IAW PWS paragraph 5.2.1

Due at least one week prior to the start of each study and as needed after specific studies.

Electronic submission to: VA PM, COR, CO and CS

NSP

0002AC

Signed Copies of Participant Agreements IAW PWS paragraph 5.2.1

Due within one week of the end of each study.

Electronic submission to: VA PM, COR, CO and CS

NSP

0002AD

List of Participant Demographics IAW PWS paragraph 5.2.1

Due within one week of the end of each study.

Electronic submission to: VA PM, COR, CO and CS

NSP

0002AE

Recruiting Calendar IAW PWS paragraph 5.2.2

As needed throughout PoP.

Electronic submission to: VA PM, COR, CO and CS

NSP

0002AF

Completed Checklist IAW PWS paragraph 5.2.2

Due within one week of the end of each study.

Electronic submission to: VA PM, COR, CO and CS

NSP

0002AG

Notes IAW PWS paragraph 5.2.4

Due within three business days of the end of each study.

Electronic submission to: VA PM, COR, CO and CS

NSP

0002AH

Compensation IAW PWS paragraph 5.2.5

All Participants who complete the studies shall be compensated based on length of session and whether Participants are required to drive to the test site.

Reimbursements are documented in Table 1 in PWS paragraph 5.2.5.

**This SLIN will be funded to the maximum amount possible (i.e. If all participants were face to face for 2+ hours with travel)

1200

NTE

$100.00

NTE

$12,000.00

0002AJ

OTHER DIRECT COSTS IAW PWS paragraph 4.4

Materials shall be purchased only upon receipt of approval of the COR Invoicing shall be in accordance with FAR 52.232-7, “Payment under Time-and-Material and Labor Hour Contracts.”

Government Not to Exceed Travel Ceiling:

$5,000.00

NTE

$5,000.00

0003

Additional Participants (Optional Task) IAW PWS paragraph 5.1, 5.2.1, 5.2.2, 5.2.3, and 5.2.4, and 5.3

This optional task may be exercised at any time during the base period in accordance with FAR 52.217-7, Option for Increased Quantity – Separately Priced Line Item. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer.

Optional tasks shall include all deliverables under CLINs 5.1 and 5.2.

*The contractor shall invoice monthly; all services/deliverables provided for studies conducted within the billing month shall be included on the invoice.

450

0003AA

Additional Compensation (Optional Task) IAW PWS paragraph 5.2.5 and 5.3

All Participants who complete the studies shall be compensated based on length of session and whether Participants are required to drive to the test site.

Reimbursements are documented in Table 1 in PWS paragraph 5.2.5.

**This SLIN will be funded to the maximum amount possible (i.e. If all participants were face to face for 2+ hours with travel)

450

NTE

$100.00

NTE

$4,500.00

Base Period Subtotal (without optional task)

Base Period Total (incl. optional task)

OPTION PERIOD ONE (12-months) This 12-month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence at the end of the base period.

LINE ITEM

DESCRIPTION

QTY

UNIT

UNIT PRICE

TOTAL PRICE

1001

Project Management in accordance with (IAW) Performance Work Statement (PWS) paragraph 5.1, inclusive of subparagraphs.

The cost of Project Management CLIN 1001 and subcontract Sub-Line Item Number (SLIN) 1001AA and 1001AB shall be included in and allocated to the remaining FFP CLINs below including all option periods.

Period of Performance will be 12-months After Effective Date (AED).

NSP

1001AA

Contractor Project Management Plan (CPMP) IAW PWS paragraph 5.1.1

Due 30 days AED and updated as necessary thereafter.

Electronic submission to: VA Program Manager (VA PM), Contracting Officer’s Representative (COR), Contracting Officer (CO), and Contract Specialist (CS) Inspection/Acceptance/F.O.B: Destination

NSP

1001AB

TMS Training Certificates and Rules of Behavior IAW PWS paragraph 5.1.2

Due 7 days AED and within 7 days of the onboard of each new employee.

Electronic submission to: VA PM, COR, CO and CS Inspection/Acceptance/F.O.B: Destination

NSP

1002

Performance Objectives IAW PWS paragraph 5.2

This Firm Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor and deliverables required for the successful completion of the services detailed in PWS paragraph 5.2 and all of its subparagraphs for the base period and each option period and optional task, if exercised.

PoP will be 12-Months AED.

*The contractor shall invoice monthly; all studies conducted within the billing month shall be included on the invoice.

1002AA

Test Session Schedule IAW PWS paragraph 5.2.1

Due one business day prior to start of each study.

Electronic submission to: VA PM, Research Lead, COR, CO and CS

NSP

1002ACB

Copies of Communications IAW PWS paragraph 5.2.1

Due at least one week prior to the start of each study and as needed after specific studies.

Electronic submission to: VA PM, COR, CO and CS

NSP

1002AC

Signed Copies of Participant Agreements IAW PWS paragraph 5.2.1

Due within one week of the end of each study.

Electronic submission to: VA PM, COR, CO and CS

NSP

1002AD

List of Participant Demographics IAW PWS paragraph 5.2.1

Due within one week of the end of each study.

Electronic submission to: VA PM, COR, CO and CS

NSP

1002AE

Recruiting Calendar IAW PWS paragraph 5.2.2

As needed throughout PoP.

Electronic submission to: VA PM, COR, CO and CS

NSP

1002AF

Completed Checklist IAW PWS paragraph 5.2.2

Due within one week of the end of each study.

Electronic submission to: VA PM, COR, CO and CS

NSP

1002AG

Notes IAW PWS paragraph 5.2.4

Due within three business days of the end of each study.

Electronic submission to: VA PM, COR, CO and CS

NSP

1002AH

Compensation IAW PWS paragraph 5.2.5

All Participants who complete the studies shall be compensated based on length of session and whether Participants are required to drive to the test site. Reimbursements are documented in Table 1 in PWS paragraph 5.2.5.

**This SLIN will be funded to the maximum amount possible (i.e. If all participants were face to face for 2+ hours with travel)

1200

NTE

$100.00

NTE

$12,000.00

1002AJ

OTHER DIRECT COSTS IAW PWS paragraph 4.4

Materials shall be purchased only upon receipt of approval of the COR Invoicing shall be in accordance with FAR 52.232-7, “Payment under Time-and-Material and Labor Hour Contracts.”

Government Not to Exceed Travel Ceiling:

$5,000.00

NTE

$5,250.00

1003

Additional Participants (Optional Task) IAW PWS paragraph 5.1, 5.2.1, 5.2.2, 5.2.3, and 5.2.4, and 5.3

This optional task may be exercised at any time during the option period one in accordance with FAR 52.217-7, Option for Increased Quantity – Separately Priced Line Item. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer.

Optional tasks shall include all deliverables under CLINs 5.1 and 5.2.

*The contractor shall invoice monthly; all services/deliverables provided for studies conducted within the billing month shall be included on the invoice.

450

1003AA

Additional Compensation (Optional Task) IAW PWS paragraph 5.2.5 and 5.3

All Participants who complete the studies shall be compensated based on length of session and whether Participants are required to drive to the test site.

Reimbursements are documented in Table 1 in PWS paragraph 5.2.5.

**This SLIN will be funded to the maximum amount possible (i.e. If all participants were face to face for 2+ hours with travel)

450

NTE

$100.00

NTE

$4,500.00

Option Period One Subtotal (without optional task)

Option Period Two Total (incl. optional task)

OPTION PERIOD TWO (12-months) This 12-month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence at the end of option period one.

LINE ITEM

DESCRIPTION

QTY

UNIT

UNIT PRICE

TOTAL PRICE

2001

Project Management in accordance with (IAW) Performance Work Statement (PWS) paragraph 5.1, inclusive of subparagraphs.

The cost of Project Management CLIN 2001 and subcontract Sub-Line Item Number (SLIN) 1001AA and 1001AB shall be included in and allocated to the remaining FFP CLINs below including all option periods.

Period of Performance will be 12-months After Effective Date (AED).

NSP

2001AA

Contractor Project Management Plan (CPMP) IAW PWS paragraph 5.1.1

Due 30 days AED and updated as necessary thereafter.

Electronic submission to: VA Program Manager (VA PM), Contracting Officer’s Representative (COR), Contracting Officer (CO), and Contract Specialist (CS) Inspection/Acceptance/F.O.B: Destination

NSP

2001AB

TMS Training Certificates and Rules of Behavior IAW PWS paragraph 5.1.2

Due 7 days AED and within 7 days of the onboard of each new employee.

Electronic submission to: VA PM, COR, CO and CS Inspection/Acceptance/F.O.B: Destination

NSP

2002

Performance Objectives IAW PWS paragraph 5.2

This Firm Fixed Price (FFP) Contract Line Item Number (CLIN) includes all labor and deliverables required for the successful completion of the services detailed in PWS paragraph 5.2 and all of its subparagraphs for the base period and each option period and optional task, if exercised.

PoP will be 12-Months AED.

*The contractor shall invoice monthly; all studies conducted within the billing month shall be included on the invoice.

2002AA

Test Session Schedule IAW PWS paragraph 5.2.1

Due one business day prior to start of each study.

Electronic submission to: VA PM, Research Lead, COR, CO and CS

NSP

2002AB

Copies of Communications IAW PWS paragraph 5.2.1

Due at least one week prior to the start of each study and as needed after specific studies.

Electronic submission to: VA PM, COR, CO and CS

NSP

2002AC

Signed Copies of Participant Agreements IAW PWS paragraph 5.2.1

Due within one week of the end of each study.

Electronic submission to: VA PM, COR, CO and CS

NSP

2002AD

List of Participant Demographics IAW PWS paragraph 5.2.1

Due within one week of the end of each study.

Electronic submission to: VA PM, COR, CO and CS

NSP

2002AE

Recruiting Calendar IAW PWS paragraph 5.2.2

As needed throughout PoP.

Electronic submission to: VA PM, COR, CO and CS

NSP

2002AF

Completed Checklist IAW PWS paragraph 5.2.2

Due within one week of the end of each study.

Electronic submission to: VA PM, COR, CO and CS

NSP

2002AG

Notes IAW PWS paragraph 5.2.4

Due within three business days of the end of each study.

Electronic submission to: VA PM, COR, CO and CS

NSP

2002AH

Compensation IAW PWS paragraph 5.2.5

**This SLIN will be funded to the maximum amount possible (i.e. If all participants were face to face for 2+ hours with travel)

1200

NTE

$100.00

NTE

$12,000.00

2002AJ

OTHER DIRECT COSTS IAW PWS paragraph 4.4

Materials shall be purchased only upon receipt of approval of the COR Invoicing shall be in accordance with FAR 52.232-7, “Payment under Time-and-Material and Labor Hour Contracts.”

Government Not to Exceed Travel Ceiling:

$5,512.50

NTE

$5,512.50

2003

Additional Participants (Optional Task) IAW PWS paragraph 5.1, 5.2.1, 5.2.2, 5.2.3, and 5.2.4, and 5.3

This optional task may be exercised at any time during option period two in accordance with FAR 52.217-7, Option for Increased Quantity – Separately Priced Line Item. Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer.

Optional tasks shall include all deliverables under CLINs 5.1 and 5.2.

*The contractor shall invoice monthly; all services/deliverables provided for studies conducted within the billing month shall be included on the invoice.

450

2003AA

Additional Compensation (Optional Task) IAW PWS paragraph 5.2.5 and 5.3

All Participants who complete the studies shall be compensated based on length of session and whether Participants are required to drive to the test site.

Reimbursements are documented in Table 1 in PWS paragraph 5.2.5.

**This SLIN will be funded to the maximum amount possible (i.e. If all participants were face to face for 2+ hours with travel)

450

NTE

$100.00

NTE

$4,500.00

Option Period Two Subtotal (without optional task)

Option Period Two Total (incl. optional task)

Total Contract Value

B.2 PERFORMANCE WORK STATEMENT

36C10B19Q0067

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Office of Information & Technology Enterprise Program Management Office

User Research Recruitment Services

Date: October 17, 2018

TAC-18-51265

PWS Version Number: 1.3

1.0 BACKGROUND

The mission of the Department of Veterans Affairs (VA), Office of Information & Technology (OI&T), Enterprise Program Management Office (EPMO) is to provide benefits and services to Veterans of the United States. In meeting these goals, OI&T strives to provide high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all the points of the Veterans’ health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals.

This action shall support the United States Digital Service at the Department of Veterans Affairs (DSVA) which is guided by a core principle: that every digital touchpoint that a Veteran, Service member, caregiver, or family member has with the VA should be designed with users, not for them. The DSVA team works on many concurrent initiatives to help these stakeholders explore, apply for, manage, and track their VA benefits. Each of these initiatives is guided by human-centered design research, and routine studies are conducted throughout the agile development process. Best practices in human-centered design encourages end-user feedback at all stages of an agile product development process. A mechanism for obtaining feedback from a diverse population of Veterans on design concepts and prototype software is critical to ensure that the digital services are helpful and relevant to them.

2.0 APPLICABLE DOCUMENTS

In the performance of the tasks associated with this PWS, the Contractor shall comply with the Applicable Documents that are included in Section 7.0 below.

3.0 SCOPE OF WORK

This VA User Research contract shall provide DSVA with recruitment of Participants (Veterans, Caregivers, Delegates, and Dependents) to participate in studies and provide substantive feedback regarding new DSVA products being developed or acquired by DSVA and its organizational partners. The Contractor shall recruit Participants for individual studies that match specific screening criteria. For the remainder of the PWS:

· “Study” is used in a broad sense. Use of one or more user research methods, involving Participants, to solicit feedback from potential end users. Sample study methods may include contextual inquiry interviews, usability studies, screen reviews, or design workshops. A mix of virtual and face-to-face methods may be employed to conduct studies. A study will typically have a maximum of 10 participants, though some may have more.

· “Session” refers to a single event attended by one or more Participants. For example, a design workshop could consist of a single session with 9 Participants, whereas a usability study may consist of 9 sessions with a single Participant in each.

The Contractor shall perform screening, recruiting, scheduling, technological assistance, note taking, and Participant compensation activities. The Government will facilitate all studies.

3.1 CONTRACT TYPE

The effort shall be proposed on a hybrid Firm Fixed Price (FFP) and Time & Materials (T&M) basis.

4.0 PERFORMANCE DETAILS

4.1 PERFORMANCE PERIOD

The period of performance shall be 12 months from date of award, with two 12-month option periods.

Any work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO).

There are ten (10) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, four are set by date:

New Year's Day	January 1
Independence Day	July 4
Veterans Day		November 11
Christmas Day		December 25

If any of the above falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.

The other six are set by a day of the week and month:

Martin Luther King's Birthday	Third Monday in January
Washington's Birthday	Third Monday in February
Memorial Day	Last Monday in May
Labor Day	First Monday in September
Columbus Day	Second Monday in October
Thanksgiving	Fourth Thursday in November

4.2 PLACE OF PERFORMANCE

Tasks under this PWS should be performed at the Contractor facilities. The Contractor shall also be responsible for coordination of face-to-face studies at the DSVA offices at 811 Vermont Avenue NW in Washington DC.

4.3 TRAVEL

Travel outside the Washington DC metropolitan area is not anticipated under this contract.

4.4 OTHER DIRECT COSTS

Other Direct Costs (ODCs) necessary to support the requirements of this PWS, such as the purchase of software licenses, shall be reimbursed at the Contractor’s cost with no additional handling rate allowed. Contractor invoices shall include copies of all receipts that support ODCs claimed in the invoice and written substantiation for incurred costs. Contactor may only make such purchases with the express, written direction of the Government.

5.0 SPECIFIC TASKS AND DELIVERABLES

The Contractor shall perform the following:

5.1 PROJECT MANAGEMENT

5.1.1 CONTRACTOR PROJECT MANAGEMENT PLAN

The Contractor shall deliver a Contractor Project Management Plan (CPMP) that lays out the Contractor’s approach, timeline, and tools to be used in execution of the contract. The CPMP should take the form of both a narrative and graphic format that displays the schedule, milestones, risks and resource support. The CPMP shall also include how the Contractor shall coordinate and execute planned, routine, and ad hoc data collection reporting requests as identified within the PWS. The initial baseline CPMP shall be concurred upon and updated in accordance with Section B of the contract. The Contractor shall update and maintain the VA PM approved CPMP throughout the PoP.

Deliverable:

A. Contractor Project Management Plan

5.1.2. PRIVACY & HIPAA TRAINING

The Contractor shall submit TMS Training Certificates of completion for VA Privacy and Information Security Awareness, Rules of Behavior and Health Insurance Portability and Accountability Act (HIPAA) training. The Contractor shall provide signed copies of the Contractor Rules of Behavior in accordance with Section 9, Training, from Appendix C of the VA Handbook 6500.6, “Contract Security”.

The Contractor shall submit status of VA Privacy and Information Security Awareness training for all individuals engaged on the task.

Deliverables:

A. TMS Training Certificates B. Signed Contractor Rules of Behavior

5.1.3. TECHNICAL KICKOFF CALL

The Contractor shall hold a technical kickoff meeting within 10 days of contract award. The Contractor shall present, for review and approval by the Government, the details of the intended…

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