Attachment_1__Past_Performance_Questionnaire.doc
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- Attached to
- Vehicle Mileage Rate Study and Registration Data
- Solicitation number
- 2032H8-19-R-00024
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Attachment 1- Past Performance Questionnaire
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Other files
| File | Type | Posted |
|---|---|---|
| CC-ITA_Responses_to_II_-_01_Questions_-_Answers_Form.xlsx | XLSX spreadsheet | |
| II-_01_Amended_Request_for_Proposals_(RFP)_2032H8-19-R-00024.docx | DOCX document | |
| CC-ITA_Responses_to_II_-_01_Questions_-_Answers_Form.xlsx | XLSX spreadsheet | |
| Attachment_3__Questions_-_Answers_Form.xlsx | XLSX spreadsheet | |
| Attachment_2__Quality_Assurance_Surveillance_Plan.docx | DOCX document | |
| Request_for_Proposals_(RFP)_2032H8-19-R-00024.pdf |
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RFP 2032H8-19-R-00024
ATTACHMENT 1--PAST PERFORMANCE QUESTIONNIARE
Name of Evaluator: _________________________________ Official Position: ____________________________
Name of Company: ______________________________________________________
Company Address: ______________________________________________________
Phone/Fax/Email: ______________________________________________________
Evaluated Company: ____________________ Period of Performance:____/____/_______ to ____/____/_____
Contract No. ________________________ Contract Type: _____________ Contract Value: $_____________
Please respond to Sections A, B and C using the following scale. Circle the appropriate response for each question.
A. Level of Service
| 1. Rate the contractor’s overall implementation of the contract. |
| 4 |
| 3 |
| 2 |
| 1 |
| NA |
| 2. Rate the overall quality and quantity of the Support materials provided by the contractor. |
| 4 |
| 3 |
| 2 |
| 1 |
| NA |
| 3. Rate the quality and quantity of the STAFF. |
| 4 |
| 3 |
| 2 |
| 1 |
| NA |
| 4. Rate the overall level of support received during Start up and implementation. |
| 4 |
| 3 |
| 2 |
| 1 |
| NA |
| 5. Rate the overall quality of the contractor’s on-going technical Capablililty. |
| 4 |
| 3 |
| 2 |
| 1 |
| NA |
| 6. Rate the overall quality of the contractor’s billing procedures, billing accuracy and resolution of billing discrepancies. |
| 4 |
| 3 |
| 2 |
| 1 |
| NA |
Please provide comments on any of the above “Level of Service” items. (Use additional sheets if necessary.)
B. Satisfaction with the Product
| 1. Timeliness of the deliverables |
| 4 |
| 3 |
| 2 |
| 1 |
| NA |
| 2. Deliverables consistent with what was promised. |
| 4 |
| 3 |
| 2 |
| 1 |
| NA |
| 3. Responsiveness to requests for revisions or changes |
| 4 |
| 3 |
| 2 |
| 1 |
| NA |
| 4. Audit trail. |
| 4 |
| 3 |
| 2 |
| 1 |
| NA |
Please provide comments on any of the above “Satisfaction” items. (Use additional sheets if necessary.)
C. Would you do business with this contractor again?
If no, please explain. (Use additional sheets if necessary.)
4 Excellent; 3 Good; 2 Satisfactory; 1 Unsatisfactory; NA Not applicable
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