Attachment_A_-_Statement_of_Work_for_SEM.pdf

1 Statement of Work 2031ZA18R00017

STATEMENT OF WORK

Scanning Electron Microscope with Energy Dispersive X-ray Spectrometer

1. BACKGROUND

The Bureau of Engraving and Printing (BEP) is a component of the Department of the Treasury that designs, engraves, and prints U.S. banknote currency and other U.S. security products. In support of these operations at BEP’s DC Currency Facility (DCF) located in Washington, DC, the BEP has a need for a new scanning electron microscope (SEM).

The BEP seeks to replace its existing scanning electron microscope (SEM) with a new system that meets or exceeds the specified requirements. The SEM will be used to image and chemically analyze materials used in currency manufacturing. This procurement also includes upgrades of an existing energy dispersive x-ray spectrometer (EDS) system.

Any reference to brand names or trademarks in this document does not indicate endorsement by BEP or any other government entity.

2. SCOPE

A. Contractor shall deliver a new Scanning Electron Microscope (SEM) and upgrade of existing energy dispersive x-ray spectrometer (EDS) system.

B. Contractor shall transfer and upgrade components needed for the EDS upgrade from current Oxford AZtec System to the new SEM, including a new detector and control module.

C. Contractor shall install new equipment, provide training, and perform a demonstration of the new SEM and EDS systems at Bureau Acceptance.

D. Contractor shall provide warranty repair, maintenance, and product support.

3. TECHNICAL REQUIREMENTS

The following outlines the Minimum Technical and Performance Requirements:

A. SEM shall have a tungsten electron source (aka tungsten electron gun)

B. Spatial resolution as follows or smaller when under high vacuum with secondary electron (SE) detector: 3 nm at 30 kV, 8 nm at 3 kV

C. Accelerating voltage range of at least 0.30 kV to 30 kV

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D. Offer a functional magnification range of at least 10x to 500,000x (5 inch wide image reference), continuously variable or nearly so, allowing for keyboard entry of magnification.

E. Shall provide a high resolution, fast scanning, low noise, strong signal backscattered electron detector (BSE). It shall offer compositional and topographic modes.

F. Shall provide a high resolution, fast scanning, strong signal secondary electron detector (LVSE) that operates in Low Vacuum (Variable Pressure) mode.

G. Shall have an unobstructed field of view at magnifications of x50 or lower (5 inch wide image reference) when in Low Vacuum (Variable Pressure) mode with up to at least 130 Pa pressure. Shall be true for both LVSE and BSE detectors.

H. Shall have motorized X-Y stage motion of at least 100 mm x 100 mm (4” x 4”)

I. Shall have motorized Z stage motion of at least 50 mm (2”)

J. The vendor-supplied computer control system shall not require connection to the internet for installation, operation, or repairs.

K. Shall have an analytical working distance (WD) of 10 mm or less for EDS at fixed 35° takeoff angle

L. Shall provide simple capability to adjust mechanical working distance to electronic focal distance and vice versa.

M. Shall have the capability to analyze magnetic powders without contamination or degradation of the lens or vacuum system.

N. Image controls shall provide at least manual feature measurement plus reconfiguration or removal of data and icons on screen. Shall offer image storage formats including TIFF and JPEG. Seamless image stitching shall be integrated with stage automation.

O. Shall provide a stage overview camera that coordinates sample positioning with electron imaging position. Camera shall be mounted on the door or internally.

P. There shall be no interference with the performance among the BSE, SE, LVSE, and EDS detectors when they are all fully inserted.

Q. Shall provide a chamber-scope imaging system that allows monitoring to avoid sample and detector collisions.

R. Shall provide an ergonometric manual control board with dials for at least magnification, focus, and stage drive (e.g., joystick, trackball).

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S. Shall operate and meet specifications without the need for a cooling water or compressed gases.

T. Shall include a spare Wehnolt cap and a stage platform capable of holding at least six, 1/8 inch pin-type mounts.

U. All parts shall be new. No prototypes, refurbished, or one-of-a-kind systems shall be considered. The system shall include their latest version of operating and data analysis software.

V. Control computer(s) shall have MS Windows 10 operating system (preferred), or MS Windows 7 if they cannot run on Windows 10.

W. The SEM shall deliver and maintain (at service) a verified magnification (spatial calibration) in X and Y of ±4% or better at x100, x1000, and x10,000 magnifications (5” wide image reference) using BEP’s Geller MRS3-XY standard or equivalent.

X. Contractor shall provide at least one printed copy (in English) of the Operation and Maintenance Manual(s) with authorization to reproduce for internal use.

4. UPGRADE AND INTEGRATION OF ENERGY DISPERSIVE X-RAY SYSTEM

(EDS)

Contractor shall provide an Oxford Ultim Max 100 mm2 or equal EDS detector with control module and any other parts and labor required to upgrade and fully integrate the EDS system to the new SEM. The Oxford AZtec system with Ultim Max 100 will be upgraded/exchanged from existing Oxford AZtec with Xmax 80 detector. The work shall include de-install from existing SEM and re-install with upgrades on the new SEM. EDS spectral resolution shall be 127eV or better at Mn Kα position with 130,000 cps. The upgrade shall carry over existing software licenses, upgraded to the current versions.

5. TRAINING

Contractor shall provide at least one day of on-site training and provide access to support specialists for optimizing materials applications.

6. REPAIR, MAINTENANCE, AND CUSTOMER SUPPORT REQUIRED

A. The contractor shall provide a one (1) year comprehensive warranty for the SEM and EDS. The SEM and EDS shall carry a warranty to be free from defects in material and workmanship of at least one year. If the SEM or EDS is found to be defective due to material or workmanship, the contractor shall provide replacement at no additional charge to the Government. Warranty shall commence upon proof of performance and successful Bureau Acceptance Testing. Contractor shall provide all information regarding the warranty for the equipment. Warranty shall be inclusive of

4 Statement of Work 2031ZA18R00017 parts, labor, and any travel costs. Any parts not covered under warranty or extended support shall be clearly identified.

B. Contractor shall also provide the four (4) one-year options for repair and maintenance of the SEM and accessories (excluding the EDS system).

C. Response time for emergency service shall be no more than three (3) days for warranty and service/maintenance option years, during business days.

D. BEP shall be called back within four (4) hours of leaving a message on contractor’s telephone support to provide technical support or arrange for on-site service.

E. Within three (3) weeks of completion of each service or maintenance visit, the contractor shall provide BEP with a service report detailing work performed.

F. Unlimited telephone support during business hours.

G. One on-site preventative maintenance (PM) visit per year to service and inspect the SEM and accessories purchased with it (excluding the EDS system), including at a minimum:

1. Cleaning the instrument, with special attention to the electron gun and column

2. Replacement of all necessary parts of the PM

3. Replacement of vacuum pump oil and filters

4. Inspection and replacement of hoses

5. Servicing the computer control system

6. Inspection and adjustment, as needed, of all systems

7. Column alignment and inspection of images for resolution and signal

8. Magnification calibration

7. BUREAU ACCEPTANCE TESTING (BAT)

Acceptance testing of selected system will include reproducing the test results under the conditions reported. No image post-processing shall be applied. Contractor shall demonstrate Test Conditions for BEP Sample (Attachment C), information provided in submitted Test Sample Report, and the technical requirements stated above in Section 3, Technical Requirements. If the equipment does not successfully pass the first BAT and must be retested, the BEP will not cover additional costs for the Contractor to return for retesting.

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8. DELIVERABLES

Special Delivery Instructions:

Any computer(s) used in the control system shall be scanned for safety by BEP IT personnel after delivery.

Performance/ Delivery Period:

The period of performance shall be a base year plus four 12 month options for Maintenance, Repair, and Support.

Place/ Location of Performance/ Delivery:

• Hours of Work

Business work hours are be 8:30am to 5:00pm Monday to Friday. The contractor shall not be granted access to the BEP facility on federal holidays unless otherwise agreed upon prior to the holiday.

# Deliverable Due Date (Days or Months after Award) or less

Deliver To Comment

1 Delivery of New SEM Installation of New

SEM

90-150 days COR, BEP DC Facility To be uncrated by contractor. Minimize laboratory operational down time

2 SEM Performance Proven

90-150 days COR, BEP DC Facility Including specified resolution and reproducing capability test results

3 On-site SEM user training. User Manual (s)

90-150 days COR, BEP DC Facility

4 EDS system upgraded and performance proven

120-150 days COR, BEP DC Facility

5 All remaining required components

180 days COR, BEP DC Facility Hardware and software.

Delivered and operational.

6 Repair, Maintenance & Support

By warranty through 1 year from SEM performance proven.

Addition years if Options exercised.

COR, BEP DC Facility Any parts not covered shall be agreed before contract award.

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• Place of Performance

All work shall be performed onsite at the following location:

Bureau of Engraving and Printing DC Currency Facility (DCF) 14th and C Streets, SW Washington DC 20228

9. SPECIAL REQUIREMENTS:

Contracting Officer Representative (COR): The (COR) will be identified by separate letter issued by the CO. The COR monitors all technical aspects of the Contract and assists in Contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the CO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the Contract.

Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use under this Contract. This Contract requires access into the Controlled Industrial Area of the BEP. The Contractor personnel shall recognize that BEP deals with sensitive information and other proprietary information, which are valuable, special, and unique assets. All information pertinent to BEP’s information technology resources is highly sensitive and may not be released to third parties without the express, written consent of BEP. This information requires strict control procedures to preclude unauthorized disclosure or dissemination. Information pertinent to personnel is protected from unauthorized disclosure under the provisions of the Privacy Act of 1974 (5 U.S.C. 552a). Contractor personnel shall not divulge, disclose, or communicate in any manner, any information to any third party without prior written consent of the BEP. Contractor personnel shall protect information and treat it as strictly confidential and will abide by the security requirements of BEP. A violation of this paragraph shall be a material violation of this Contract. Should the Contractor receive or suspect they have learned of sensitive or classified information, the Contractor shall identify and report suspicions to the COR. Contractor personnel performing work under this Contract shall be subjects of background investigations, conducted by BEP’s Office of Personnel Security, prior to start of work under this Contract.

Each Contractor employee performing under this Contract must successfully complete the Government required background check form at time of the proposal submission, and must maintain the level of security required for the life of the Contract.

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Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All Contractor personnel shall clearly identify themselves as a Contractor and shall be required to wear identification (ID) badges in a visible location on the front of exterior clothing, above the waist, (except when safety or health reasons prevent such placement). ID badges shall be worn at all times when performing work. ID badges shall have an identification picture, and shall state the name of the individual and the company they represent. Contractor personnel are prohibited from possessing weapons, firearms or ammunition, on themselves or within their Contractor-owned or privately owned vehicle while on BEP premises.

Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this Contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5.

The Contractor shall notify the CO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the CO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the CO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

NON PERSONAL SERVICE STATEMENT: Contractor employees performing services under this Contract will be controlled, directed, and supervised at all times by management personnel of the Contractor. Contractor management will ensure that employees properly comply with the performance work standards. Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Government Contractor. The tasks, duties, and responsibilities set forth in this Contract may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to its facility and will perform the inspection and acceptance of the completed work.

10. APPLICABLE DOCUMENTS

Environmental, Health, and Safety (EHS) Requirements - Contracted services must be performed in a manner consistent with the applicable portions of these documents:

BEP Document Control number 75D-07.0-04 EHS Contractor Requirements BEP Document Control number 75D-05.0-01 Radiation and Laser Safety Procedure

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11. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan as described in Attachment 1.

Incentive/Disincentive Positive feedback will be reported to the Contractor in the Contractor Performance Assessment Reporting System (CPARS) when all performance and deliverables meet the stated Acceptable Quality Levels (AQLs). Negative feedback will be reported in CPARS when performance and deliverables do not meet the stated AQLs.

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ATTACHMENT 1: PERFORMANCE REQUIREMENTS SUMMARY

Required Services (tasks)

Performance Indicator

Standard Acceptable Quality Level

Surveillanc e Method

Delivery and installation of new

SEM

• Delivery and installation

• System and components as specified in contract

• Schedule compliance

100% compliance

COR

Inspection

Performance of new SEM proven

• Proper operation of all detectors and functions

• SEM resolution and magnification scale proven

• Proper operation of all detectors and functions

100% compliance

COR

Inspection

Documentation and on-site training

• Documents delivered

• Training provided

• Documents and startup training materially complete, understandable, without significant errors

100% compliance

COR

Inspection

Contractor communication to

BEP

• Updates on project status and potential problems

• At least twice monthly email until all contracted items are operating and accepted

• Additional updates on problem areas needing attention sooner

95% Compliance

COR

Inspection

EDS system install and integration

• Spectral collection, analysis, mapping integrated with SEM for stage motion and beam control

• Detector resolution proven

• Magnification calibration agrees

• Stage control fully operational

100% compliance

COR

Inspection

Minimize, address, and resolve Defects, Problems, and other Issues

• Defects, Problems, and Issues are detected, resolved and documented

• All defects and problems must be documented and resolved in a timeframe agreed to by both BEP and contractor including the required outcome.

100% of defects, problems, and issues are monitored and followed-up

COR

Review

SEM repairs and Preventative Maintenance

• Under Warranty through 1 year from performance proven

• Additional Years if options exercised

• Image resolution and signal strength

• Magnification verified against certified standard

• SEM controls operating properly

• Vacuum pumps not leaking or louder than normal

• Service performed promptly, properly, and safely

100% compliance, allowing 90% response time

COR

Review