RFQ 19H08020Q0005 for Janitorial Services.pdf

TABLE OF CONTENTS

Section 1 - The Schedule

SF 1449 cover sheet Continuation To SF-1449, RFQ Number 19H08020Q0005, Prices, Block 23 Continuation To SF-1449, RFQ Number 19H08020Q0005, Schedule Of

Supplies/Services, Block 20 Description/Specifications/Work Statement Attachment 1 to Description/Specifications/Performance Work Statement, Government Furnished Property

Section 2 - Contract Clauses

Contract Clauses Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

Solicitation Provisions Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 4 - Evaluation Factors

Evaluation Factors Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 5 - Representations and Certifications

Offeror Representations and Certifications Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

AUTORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR8846915

PAGE 1 OF 75 PAGES

2. CONTRACT NO. 3. AWARD/ EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER

19H08020Q0005

6. SOLICITATION ISSUE

DATE

01/10/2020

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Joseph F Rodriguez

b. TELEPHONE NUMBER(No collect calls) 94309729

8. OFFER DUE DATE/

LOCAL TIME

02/17/2020 / 10:00

9. ISSUED BY CODE HO800 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

EDWOSB EMERGING SMALL BUSINESS

AMERICAN EMBASSY TEGUCIGALPA

GSO, ACQUISITIONS UNIT, ATTN: GSO

TEGUCIGALPA

HONDURAS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS 8 (A) SIZE STANDARD:

13b. RATING11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

14. METHOD OF SOLICITATION

x RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

AMERICAN EMBASSY TEGUCIGALPA

APARTADO POSTAL NO. 3453, ATTN:

GSO

TEGUCIGALPA

HONDURAS

AMERICAN EMBASSY TEGUCIGALPA

GSO, ACQUISITIONS UNIT, ATTN: GSO

TEGUCIGALPA

HONDURAS

CODE FACILITY

CODE

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

18a. PAYMENT WILL BE MADE BY

AMERICAN EMBASSY TEGUCIGALPA

US EMBASSY, AVE. LA PAZ, ATTN: FINANCIAL

MANAGEMENT OFFICE (FMO)

TEGUCIGALPA

HONDURAS

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _ __ COPIES

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _ _______________ OFFER DATED

_ __________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

X

Janitorial Services for US Embassy Premises, USAID and SCO

X

X

X

X

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449,

RFQ NUMBER 19H08020Q0005

PRICES, BLOCK 23

1. PRICES AND PERIOD OF PERFORMANCE

The contractor shall perform janitorial work, including furnishing all labor, material, equipment and services, for the US Embassy premises, SCO and USAID building, Tegucigalpa, Honduras. The price listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed price per month for standard services and a fixed rate per square meter for any temporary additional services that have been satisfactorily performed.

After contract award and submission of acceptable insurance certificates, the Contracting

Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from start date listed in Notice to Proceed unless the

Contractor agrees to an earlier date) on which performance shall start.

Because Temporary/Additional Services are based on indefinite delivery/indefinite quantity the minimum and maximum amounts are defined below:

Minimum: The Government shall place orders totaling a minimum of 200 sq.

mts. This reflects the contract minimum for each year of the contract.

Maximum: The amount of all orders shall not exceed 2,000 sq. mts. This reflects the contract maximum for each year of the contract.

The performance period of this contract is from the start date in the Notice to Proceed and continuing for 12 months, with two, one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

1.1 VALUE ADDED TAX

VALUE ADDED TAX. Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

1.2. Base Year

A. Standard Services. The firm fixed price for the Base Year of the contract is:

Description Unit Quantity Price per Unit Price per Year

A.1.1 Buildings and Premises, Warehouse, Motor Pool, Amb.

Residence, Guard Force’s

Container (See Sections 3.1, 3.2, 3.3, 3.4, 3.5, 3.6 3.7, 3.9 for total sq. mts.)

Month 12 Lps. Lps.

A.1.2 Embassy Sidewalks and

Planters (See Section 3.8 for total sq.

mts.)

Quarter of a

Year 4 Lps. Lps.

A.1.3 Cafeteria Service Area

Cleaning (See Section 3.10 for total

sq. mts.)

Semi-

Annually 2 Lps. Lps.

A.1.4 Cafeteria Public and Service

Area Deep Cleaning (See Section

3.11 for total sq. mts.)

Annually 1 Lps. Lps.

A.2 SCO Honduras (See Section

3.12 for total sq. mts.)

Month 12 Lps. Lps.

A.3 USAID Building (See Section

3.13 for total sq. mts.)

Month 12 Lps. Lps.

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Unit

Estimated Quantity of Square Meters per year

Total Temporary

Additional Services per Year

Lps.

Square

Meter 2,000 sq. mts Lps.

C. Total Price for Base Year = A+B

1.3. Option Year 1 Prices (Option Term: Twelve (12) Months)

Description Unit Quantity Price per Unit Price per Year

A.1.1 Buildings and Premises, Warehouse, Motor Pool, Amb.

Residence, Guard Force’s

Container (See Sections 3.1, 3.2, 3.3, 3.4, 3.5, 3.6 3.7, 3.9 for total sq. mts.)

Month 12 Lps. Lps.

A.1.2 Embassy Sidewalks and

Planters (See Section 3.8 for total sq.

mts.)

Quarter of a

Year 4 Lps. Lps.

A.1.3 Cafeteria Service Area

Cleaning (See Section 3.10 for total

sq. mts.)

Semi-

Annually 2 Lps. Lps.

A.1.4 Cafeteria Public and Service

Area Deep Cleaning (See Section

3.11 for total sq. mts.)

Annually 1 Lps. Lps.

A.2 SCO Honduras (See Section

3.12 for total sq. mts.)

Month 12 Lps. Lps.

A.3 USAID Building (See Section

3.13 for total sq. mts.)

Month 12 Lps. Lps.

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Unit

Estimated Quantity of Square Meters per year

Total Temporary

Additional Services per Year

Lps.

Square

Meter

C. Total Price for Option Year 1 = A+B

1.4. Option Year 2 Prices (Option Term: Twelve (12) Months)

Description Unit Quantity Price per Unit Price per Year

A.1.1 Buildings and Premises, Warehouse, Motor Pool, Amb.

Residence, Guard Force’s

Container (See Sections 3.1, 3.2, 3.3, 3.4, 3.5, 3.6 3.7, 3.9 for total sq. mts.)

Month 12 Lps. Lps.

A.1.2 Embassy Sidewalks and

Planters (See Section 3.8 for total sq.

mts.)

Quarter of a

Year 4 Lps. Lps.

A.1.3 Cafeteria Service Area

Cleaning (See Section 3.10 for total

sq. mts.)

Semi-

Annually 2 Lps. Lps.

A.1.4 Cafeteria Public and Service

Area Deep Cleaning (See Section

3.11 for total sq. mts.)

Annually 1 Lps. Lps.

A.2 SCO Honduras (See Section

3.12 for total sq. mts.)

Month 12 Lps. Lps.

A.3 USAID Building (See Section

3.13 for total sq. mts.)

Month 12 Lps. Lps.

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Unit

Estimated Quantity of Square Meters per year

Total Temporary

Additional Services per Year

Lps.

Square

Meter

C. Total Price for Option Year 2 = A+B

1.5 Grand Total of Base and All Option Years

Base Year Total Lps.

Option Year 1 Total Lps.

Option Year 2 Total Lps.

GRAND TOTAL BASE AND ALL OPTION YEARS Lps.

CONTINUATION TO SF-1449,

RFQ NUMBER 19H08020Q0005

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. SCOPE OF WORK

The purpose of this fixed price contract is to obtain janitorial services for real property owned or managed by the U.S. Government at Tegucigalpa, Honduras. The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators and stairways. The USAID building will include internal gardens, parking facilities and outside areas along the entire perimeter of the compound. The contract will be for a one-year period from the date of the contract award, with two one-year options.

The contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

Embassy Premises

1.1 General Instructions:

The contractor shall prepare general instructions for the work force, schedules, work force distribution charts and standard operating procedures for all activities described in this SOW. The Contractor shall provide drafts to the Contracting Officer's Representative

(COR) for review within thirty days after contract award. The Contracting Officer’s

Representative must approve these general instructions before issuance.

1.2 Duties and Responsibilities

1.2.1 Certain areas listed in paragraph 3.0 LOCATIONS FOR JANITORIAL

SERVICES, require an escort and can only be entered during scheduled times.

The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

1.2.2. Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed on a daily basis.

1.2.3. Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

1.2.4. Temporary Additional Services are services that are defined as Standard Services but are required at times other than the normal workday. These services shall support special events at the Post. The Contractor shall provide these services in addition to the scheduled services specified in this contract. The COR shall order these services as needed basis. This work shall be performed by Contractor trained employees, and shall not be subcontracted. The COR may require the

Contractor to provide temporary additional services with 24 hour advance notice.

1.2.5 The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the

COR’s written confirmation for the temporary additional services.

1.2.6 The Embassy will provide the following supplies: plastic shredder bags for shredder machines, toilet paper, paper towel, liquid soap and cartridges, hand sanitizer cartridge, disposable paper cups and 5 gallon bottles of purified water for water cooler. Contractor shall furnish all additional supplies, consumables, tools and equipment needed to carry out the activities described in the SOW.

1.2.7 Exchange empty 5 gallons bottles of purified water with representatives from the service provider (current: AGUAZUL) in Embassy building, plus exchange when required empty bottles with full bottles to American officer when water truck do not delier water to their residences, bottles should be placed either by Post 1 or

Post 3. Make sure stock of water is rotated and consumed in order of arrival.

1.3 Types of Services

Standard Services for Embassy premises shall include the following work:

1.3.1 Daily Cleaning Requirements shall consist of:

1.3.1.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

1.3.1.3 Vacuuming all clean rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position.

1.3.1.4 Thorough cleaning of toilets, sinks, urinals, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms. The Contractor shall check those areas used by personnel visiting the chancery several times daily to ensure that the facilities are always clean and neat.

1.3.1.5 Emptying all wastepaper baskets, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

1.3.1.6 Cleaning of glasses, cups, and coffee services in conference facilities and in the

Ambassador's office area. The Contractor shall clean the items in hot soapy water and rinse, dry and polish so that a presentable appearance is maintained.

1.3.1.7 Removing any grease marks or fingerprints from walls, doors, door frames, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

1.3.1.8 Removing trash to designated area as directed by the COR, and keeping trash area in a reasonably clean condition.

1.3.1.9 Sweeping debris from walkways, driveways and starways (main entrances of the

Embassy Ave. La Paz).

1.3.1.10 Daily cleaning of the GYM equipment with disinfectant material twice a day, cleaning of toilets, sinks, urinals, showers, mirrors and other items inside the bathroom, damp mopping of bathroom floors twice a day. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms.

1.3.1.11 Clean the open area of the cafeteria and bathroom. The inside of the cafeteria is the responsibility of the Cafeteria Manager.

1.3.1.12 Mop and sweep the elevator in OBX Building.

1.3.1.13 Cleaning of microwaves and refrigerators located in the breakrooms. Cleaning of microwaves located in the open area of the cafeteria.

1.3.2 Periodic Cleaning Requirements shall consist of:

1.3.2.1 Polishing all brass surfaces including door and window handles, plaques.

1.3.2.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.3.2.3 Spot cleaning baseboards and walls.

1.3.2.4 Spot waxing and polishing floors as needed.

1.3.2.5 Shampooing (small area spot clean; as needed) carpets.

1.3.2.6 Dusting window sills and blinds.

1.3.2.7 Cleaning shutters as required.

1.3.2.8 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris.

1.3.2.9 Wash the umbrellas located in the exterior patios, remove stains and dirt.

1.3.2.10.Cleaning and sanitizing the loading dock trash holding exterior area.

1.3.2.11. Sanitizing water coolers with chlorine solution, plus washing and cleaning enterior of the bottles with chlorine. Contractor shall also use gloves when placing the bottle in the water cooler.

1.3.2.12. After each event, clean the playground and the BBQ at the NOBX (an average of three times per month) by removing dust, debris and sanitizing it with chlorine.

1.3.3 Weekly Cleaning requirements shall consist of:

1.3.3.1 Cleaning inside of the mailroom container, remove dust and debris accumulated.

1.3.3.2 Cleaning of the guards and gardeners restrooms at the CMR.

1.3.3.3 Cleaning of the gym lockers.

1.3.4 Bi-weekly Cleaning requirement shall consist of:

1.3.4.1 Polish brass walls in elevators 1 and 2.

1.3.4.2 Cleaning of Local Guard Force container. This includes Wall and floor washing, microwave cleaning and locker clean out.

1.3.5 Monthly Cleaning Requirements shall consist of:

1.3.5.1 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

1.3.5.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.3.5.3 Cleaning inside window glass and sash of smudges and accumulated dirt. This includes cleaning of grillwork installed in windows (accessible areas).

1.3.5.4 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

1.3.6 Quarterly Cleaning Requirements shall consist of:

1.3.6.1 Washing the outsides of the windows. When completed the windows shall be free of smudges, lint, or streaks from the surfaces.

1.3.6.2 Removing and washing window blinds.

1.3.6.3 Shampooing the entire surface of carpets in the high traffic areas.

1.3.6.4 Cleaning and sanitizing the trash holding area.

1.3.6.5 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.3.6.6 Cleaning gutters and down spouts of all collected debris.

1.3.6.7 Wash/clean tents (BBQ and Ambassador’s vehicle tent).

1.3.6.8 Contractor will provide personnel, brooms, scrapers, scrub brushes, detergent and buckets to perform quarterly maintenance of all sidewalks surrounding the exterior wall of the Embassy compound. This is to be performed during two

Saturdays.

1.3.6.9 Contractor will provide personnel, scrub brushes, detergent and buckets to perform quarterly maintenance of all planters surrounding the exterior wall of the

Embassy compound. This is to be performed during two Saturdays.

1.3.6.10 Shampoo/wash cafeteria chairs, remove dirt, grease and stains.

1.3.7 Semi-Annual Cleaning Requirements shall consist of:

1.3.7.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats.

1.3.7.2 Shampooing carpets in all areas.

1.3.7.3 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

1.3.7.4 Cleaning of OBX cafeteria kitchen and services areas

1.3.8 Annual Cleaning Requirements shall consist of:

1.3.8.1 Stripping wax coats and seal coats to the bare floor surface; cleaning the bare surface, and reapplying a seal coat.

1.3.8.2 Wash the outside of the windows in high locations. When completed, the windows shall be free of smudges, lint or streaks from the surfaces. (It is understood that the windows are the ones that cannot be cleaned on a daily basis due to the fact that they are unreachable using a ladder). A motorized scaffolding machine is required with brakers and all the security equipment to perform this task.

1.3.8.3 Cleaning of cisterns at Chancery and NOBX.

1.3.8.4 Deep cleaning of OBX Cafeteria public, kitchen and service areas. This includes pressure washing walls and floors of public and service areas, degreasing of counter tops and buffet areas.

USAID COMPOUND

1.4 General Instructions:

The Contractor shall prepare general instructions, schedules, work force distribution charts and standard operating procedures for all activities described in this SOW. The

Contractor shall provide drafts of all these documents to the Contracting Officer’s

Representative (COR) for review within 30 days after award of the contract. The COR must approve these general instructions, schedules and procedures before issuance.

1.5 Duties and Responsibilities

Contractor shall schedule and carry out routine cleaning activities to comply with janitorial requirements and ensure that these are performed in the order and timeframe that are most efficient and have the least impact on normal operations.

Contractor shall schedule and carry out periodic supervision of all activities to ensure quality standards are being met at all times and disruptions to the normal operations of the facility are kept at a minimum.

The contractor shall furnish all managerial, administrative, supervisory and direct labor personnel that are necessary to accomplish the activities described in this SOW.

Contractor employees shall be on site only for contractual duties and not for other business purposes.

USAID will provide the following supplies: rolls of toilet paper, rolls of paper towel, soap cartridges, hand sanitizer cartridges, paper cups and 5 gallon bottles of purified water. Contractor shall furnish all additional supplies, consumables, tools and equipment needed to carry out the activities described in this SOW.

1.6 Services

Janitorial Services shall include the following activities:

1.6.1 Daily Requirements:

1.6.1.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy. When completed, the floor and halls

1.6.1.2 Dusting and cleaning of all furniture including desks, chairs, credenzas, computer umbrella stands, pictures, maps, telephones, computers and screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

1.6.1.3 Vacuuming of all rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position.

1.6.1.4 Cleaning of the tempered glass fronts of offices on both sides using suitable glass cleaner and disinfectant. The glass shall be free of dust, dirt, sticky surfaces, grease marks and fingerprints.

1.6.1.5 Removing any grease marks or fingerprints from walls, doors, door frames, radiators, windows with view to the inside and window frames, glass desk protectors, conference tables, lunch tables, reception booths and partitions.

1.6.1.6 Thorough cleaning of toilets, sinks, urinals, mirrors and other items located in bathroom facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms. The USAID compound has a total of 35 bathrooms distributed as follows: 33 inside the office building and 2 exterior bathrooms.

1.6.1.7 Thorough cleaning of the USAID Health Club which includes the following activities: a) damp mopping of all areas with rubber floor twice a day, b) cleaning of toilets, sinks, urinals, showers, mirrors and other items inside the bathroom, c) damp mopping of bathroom floors 3 times a day, d) cleaning of equipment using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms. The USAID Health Club has a total of 4 showers.

1.6.1.8 Emptying all wastepaper baskets and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located. This activity includes bathroom waste paper baskets. This activity should be scheduled twice a day.

1.6.1.9 Provide support with the setting of glasses, cups, plates, silver ware, coffee machines and other related items that may be required for hosting an event in any conference facilities or gathering areas located throughout the USAID office building for official events. Janitorial staff may be required to provide support during the official event if carried out during their normal working hours.

1.6.1.10 Cleaning of glasses, cups, plates, silverware, and coffee machines in conference facilities or gathering areas located throughout the USAID office building that were used for official events. The Contractor shall clean the items in soapy water and rinse, dry and polish so that a presentable appearance is maintained. The contractor will assist with the transfer and storage of all items and supplies.

1.6.1.11 Maintain adequate supply of purified water and paper cups in all water dispensers located throughout the office building including those located in guard booths and health club. Five gallon bottles should be changed at the right time to keep a constant supply of water without causing a major waste of water by replacing them prematurely. Bottles should be cleaned before mounting on the dispenser. Contractor shall manage the stock of bottled water in the building.

USAID may have an average of 18 water dispensers spread out in the compound.

1.6.1.12 Removing trash to designated area as directed by the COR, and keeping trash area in reasonably clean condition.

1.6.1.13 Sweeping debris from exterior walkways, sidewalk, side-street, parking lot, patio areas and driveways. Raking of all green areas inside and along the exterior perimeter of the USAID compound. This may include, if necessary to keep up with quality standard, hose cleaning with water of certain areas during appropriate seasons (taking into consideration environmental restrictions on water if necessary). This must also include the cleaning of all of the security barriers located at the compound.

1.6.1.14 Perform groundskeeping activities such as pruning, shaping, trimming, watering, spraying, etc. in the facilities grounds, garden areas and interior plants for the purpose of maintaining facilities in a safe and attractive manner. Provide and apply approved pesticides and herbicides to grounds and garden areas for the purpose of controlling weeds and pests on the compound.

1.6.2 Weekly Cleaning Requirements:

1.6.2.1 Polishing all brass/metal surfaces including door and window handles, plaques, etc.

1.6.2.2 Dusting of tops of tall furniture, file and supply cabinets, tops of picture frames and areas not covered in daily dusting.

1.6.2.3 Spot cleaning baseboards and walls.

1.6.2.4 Waxing and polishing floors and stairways.

1.6.2.5 Shampooing of carpets in high traffic areas.

1.6.2.6 Dusting window sills and blinds.

1.6.2.7 Cleaning shutters and mesh as required.

1.6.2.8 Cleaning of air filters of mini-spit air conditioner units installed thoughout the compound.

1.6.2.9 Sanitizing water coolers with chlorine solution.

1.6.2.10 Remove garbage from the receptacles at designated storage area outside the building and transport the bagged garbage to the city incinerator / dumping ground.

1.6.2.11 Maintain a clean garden by clearing rubbish and litter from the garden and grounds. Clean landscaped areas and related items (e.g. storm drains, litter, etc.)

for the purpose of preventing flooding and removing hazards. Plant and nurture new trees, flowers, and various plants. Remove weeds from the parking lot area and where there is gravel. Rotate all the interior plants with the plants that the

Mission has by the patio area. All the pots and pans must be cleaned before setting them back in the office building.

1.6.2.12 Exchange empty 5 gallons bottles of purified water with representatives from the service provider (Current: AGUAZUL). Make sure stock of water is rotated and consumed in order of arrival. Also maintain 20 units of 5 gallons of bottled water in the safe areas located in the 5th floor west wing and in the 2nd floor east wing.

1.6.2.14 Sweeping of roof areas and removal of all trash, leaves and debris. Cleaning gutters and down spouts of all collected debris. Cleaning of roof areas.

1.6.4 Monthly Cleaning Requirements:

1.6.4.1 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

1.6.4.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.6.4.3 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.6.4.4 Moving of all furniture, vacuuming polishing the floor or shampooing rug under the furniture.

1.6.4.5 Remove dead branches from under and around all trees within the premises as well of those located on the sidewalks surrounding the building. Cut the grass and trim the trees located along the outside perimeter of the compound shared with the river on the north-western side of the compound and on the front sidewalk on Avenida La Paz.

1.6.4.6 Remove or apply weed killer to any weeds growing out of the parking lot, perimeter stone walls and perimeter wall structures including access gates. The areas shall be free of dead branches, leaves, weeds and trash.

1.6.4.7 Clean and wash the recycle and gargage area located by the parking lot.

1.6.4.8 All the garbage cans located in the USAID compound must be cleaned and washed properly and be set back again to their original places.

1.6.5 Quarterly Cleaning Requirements:

1.6.5.1 Cleaning and sanitizing of the designated trash storage area.

1.6.5.2 Shampooing of cushions in fabric seats of chairs and sofas.

1.6.5.3 Shampooing of all carpets.

1.6.5.4 Cleaning perimeter window glass with view to the outside and wash off smudges and accumulated dirt.

1.6.6 Annual Cleaning Requirements:

1.6.6.1 Washing the outsides of the windows on all floors, using the proper safety equipment. When completed the windows shall be free of smudges, lint, or streaks from the surfaces. Activity shall be completed twice during the year.

1.6.6.2 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

1.6.6.3 Cleaning of cistern located underneath the 1st floor (Capacity: 2,500 gallons) and concrete water tank located over the 7th floor (Capacity: 800 gallons).

SCO Honduras

1.7 General Instructions:

The contractor shall prepare general instructions for the work force, schedules, work force distribution charts and standard operating procedures for all activities described in this SOW. The Contractor shall provide drafts to the SCO

Contracting Officer's Representative (COR) for review within thirty days after contract award. The Contracting Officer’s Representative must approve these general instructions before issuance.

1.8 Duties and Responsibilities

1.8.1 Contractor shall schedule and carry out routine cleaning activities to comply with janitorial requirements and ensure that these are performed in the order and timeframe that are most efficient and have the least impact on normal operations.

1.8.2 Contractor shall schedule and carry out periodic supervision of all activities to ensure quality standards are being met at all times and disruptions to the normal operations of the facility are kept at a minimum.

1.8.3 The contractor shall furnish all managerial, administrative, supervisory and direct labor personnel that are necessary to accomplish the activities described in this

SOW. Contractor employees shall be on site only for contractual duties and not for other business purposes.

1.8.4 SCO will provide the following supplies: rolls of toilet paper, rolls of paper towel, soap cartridges, hand sanitizer cartridges, paper cups and 5 gallon bottles of purified water. Contractor shall furnish all additional supplies, consumables, tools and equipment needed to carry out the activities described in this SOW.

1.8.5 Exchange empty 5 gallons bottles of purified water with full bottles in SCO buildings. Make sure stock of water is rotated and consumed in order of arrival.

1.9 Types of Services

Standard Services for SCO shall include the following work:

1.9.1 Cleaning Requirements shall consist of:

1.9.1.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy. When completed, the floor and halls

1.9.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer umbrella stands, pictures, maps, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

1.9.1.3 Vacuuming and cleaning all rugs and runners so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position.

1.9.1.4 Thorough cleaning of toilets, sinks, urinals, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms.

1.9.1.5 Emptying all wastepaper baskets, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

1.9.1.6 Cleaning of glasses, cups, and coffee services in conference facilities and in the

SCO Chief's office area. The Contractor shall clean the items in hot soapy water and rinse, dry and polish so that a presentable appearance is maintained.

1.9.1.7 Removing any grease marks or fingerprints from walls, doors, door frames, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

1.9.1.8 Removing trash to designated area as directed by the COR, and keeping trash area in a reasonably clean condition.

1.9.1.9 Sweeping debris from walkways and driveways around SCO Compound.

1.9.1.10 Cleaning of gym equipment with disinfectant material, cleaning of toilets, sinks, urinals, showers, mirrors and other items inside the bathroom, damp mopping of bathroom floors. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms.

1.9.1.11 Cleaning of kitchen, microwaves, and refrigerators located in SCO buildings, office spaces and open areas.

1.9.1.12 Cleaning of laundry room, Motorpool office, and outside bathrooms. The

Contractor shall refill paper towels, toilet paper, and soap in all bathrooms.

1.9.2 Periodic Cleaning Requirements shall consist of:

1.9.2.1 Dusting tops of tall furniture and tops of picture frames.

1.9.2.2 Spot cleaning baseboards and walls.

1.9.2.3 Dusting window sills and blinds.

1.9.2.4 Cleaning window screens as required.

1.9.2.5 Sweeping and pressure-washing of motorpool and parking area, as required.

1.9.2.6 Cleaning trash holding, to include burning required paper trash in designated area.

1.9.3 Monthly Cleaning Requirements shall consist of:

1.9.3.1 Cleaning major appliances inside and out including vacuuming dust from around motorpool area.

1.9.3.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.9.3.3 Cleaning inside window glass and sash of smudges and accumulated dirt. This includes cleaning of grillwork installed in windows (accessible areas).

1.9.3.4 Moving all furniture and mopping the floor under the furniture as appropriate.

1.9.4 Quarterly Cleaning Requirements shall consist of:

1.9.4.1 Washing the outsides of the windows. When completed the windows shall be free of smudges, lint, or streaks from the surfaces.

1.9.4.2 Removing and washing window blinds and screens.

1.9.4.3 Cleaning and sanitizing the trash holding area.

1.9.4.4 Dusting and wiping light fixtures. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.9.4.5 Cleaning gutters and down spouts of all collected debris.

1.9.4.6 Shampoo/wash motorool and conference room chairs, remove dirt, grease and stains.

1.9.5 Semi-Annual Cleaning Requirements shall consist of:

1.9.5.1 Cleaning and pressure-washing all walkways within the SCO compound.

1.9.6 Annual Cleaning Requirements shall consist of:

1.9.6.1 Cleaning of cistern at SCO Compound.

2.0 MANAGEMENT AND SUPERVISION

2.1 The Contractor shall designate a representative at the Embassy building, SCO

Honduras, the USAID building who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel.

2.2 The Contractor shall maintain accurate and sensible schedules for all activities.

The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the personnel working in the different buildings. For those items other than routine daily services, the

Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service.

2.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

2.4 The Contractor shall control overtime through efficient use of the work force.

Individual work schedules shall not exceed 44 hours per week, Monday through

Friday at Embassy premises, Monday, Wednesday, and Friday at SCO Honduras, and Monday through Saturday at USAID building, to preclude overtime being part of the standard services provided under the contract. Overtime may be necessary under Temporary Additional Services.

2.5 The U.S. Government will provide office space for the contractor to use behind the elevators at the Embassy building NOBX and USAID will provide office space for the contractor to use in the 1st floor behind the central stairwellof the office building.

3.0 LOCATIONS FOR JANITORIAL SERVICES

All standard services are to be delivered on regular Embassy working days.

Location Estimated Area Scheduled Hours Escort or Comment

3.1 Chancery Building 2,826.86 Sq. Mts.

06:00-19:00

Mon-Fri

(A) 06:00-14:00 M-T

06:00-16:00 F

(B) 11:00-19:00 M-T

09:00-19:00 F

Will be required for certain areas 2 shifts

3.2 New Office Building 6,423.00 Sq. Mts.

Will be required for certain areas

3.3

NOBX & Patios

Embassy Entrance

Driveway Gate 3

Stairs Gate 1

Cafeteria Open Areas

2,564.00 Sq. Mts.

06:00-19:00

Will be required for certain areas 2 shifts

3.4 APO Container 17.28 Sq. Mts.

06:00-13:00

1 day/week

3.5 Whse/Maintenance 2,818.40 Sq. Mts.

06:00 – 16:30 M-T

06:30-15:00 F

3.6 Motor Pool 269.53 Sq. Mts.

07:00 – 10:00

3.7

Ambassador’s

Residence Pool area, Bathrooms and

Kitchenette

394.00 Sq. Mts.

Mon. & Fri.

08:30-13:00

3.8 Embassy Sidewalks and

Planters 1,177.00 Sq. Mts.

Quaterly

07:00 – 13:00

3.9 Local Guard Force’s

Container

10.00 Sq. Mts.

Twice a month

06:00-13:00

3.10 Cafeteria Service Area

Cleaning

111.00 Sq. Mts.

Semiannual

Scheduled by FAC

3.11

Cafeteria Public and

Service Area Deep

Cleaning

266.00 Sq. Mts.

Annual

Scheduled by FAC

3.12 SCO Honduras 486.68 Sq. Mts.

08:00-16:00

3 days/week

Mon., Wed. & Fri.

NOTE: Any specified Sch.

Hrs. on Mon., Wed. & Fri.

that fall on an Observed

Holiday or any other day designated by Federal Law, Executive Order or

Presidential Proclamation will be conducted on Tue. or Thu.

(Day after or before the established Holiday) in order to conduct 3 days/week

Janitorial Service.

3.13 USAID Building: 9,691.32 Sq. Mts.

Mon – Friday

06:00-15:00

Saturday

06:00-:10:00

Basement 237.77 Sq. Mts.

1st floor: 720.58 Sq. Mts.

2nd floor: 654.56 Sq. Mts.

3rd floor: 667.39 Sq. Mts.

4th floor: 741.60 Sq. Mts.

5th floor: 657.06 Sq. Mts.

6th floor: 665.20 Sq. Mts.

7th floor: 668.38 Sq. Mts.

Elevator C. Room: 14.87 Sq. Mts.

Parking lot: 2,694.55 Sq. Mts.

Patio: 163.30 Sq. Mts.

La Paz G. Booth: 8.74 Sq. Mts.

Restroom La Paz: 5.41 Sq. Mts.

Matamoros G. Booth: 9.92 Sq. Mts.

Generator Room 1: 40.60 Sq. Mts.

Generator Room 2: 31.63 Sq. Mts.

Green Areas (Interior & exterior):

940.64 Sq. Mts.

Supply Room & restroom

(Flammables):

22.96 Sq. Mts.

Roof Top: 676.79 Sq. Mts.

Roof Top over

Reception:

69.37 Sq. Mts.

Total Square Meters 27,055.07 Sq. Mts.

All areas consist of:

Entrance, waiting area, lobby, ramp, corridors, restrooms, walkways, tempered glass, duct grills, furniture, stairwells, stairways, patio, elevators, hallways and driveways, except for SCO that does not have elevators.

4.0. PERSONNEL

4.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by

Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.2 Standard of Conduct.

4.2.1. Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR).

4.2.2. Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.3 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient

Government operations.

4.2.4 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.5 Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

-falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

-unauthorized use of Government property, theft, vandalism, or immoral conduct;

-unethical or improper use of official authority or credentials;

-security violations; or, -organizing or participating in gambling in any form.

4.2.6 Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to the storage room where cleaning supplies/recyclable materials are kept and the office on the NOBX second floor behind the cargo elevator. The keys of a janitorial room and a bathroom closet at OSC Honduras building where bathroom supplies are stored. And keys issued for access to the glass doors to the wings on all floors and other sections of the interiors of USAID building. The

Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR. In either event, the Contractor shall reimburse the

Government for the cost of rekeying that portion of the system.

4.3. Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.4. Personnel Security

4.4.1 After award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The

Government will run background checks on these individuals. It is anticipated that security checks will take 30 days to perform. For each individual the list shall include:

Full Name

Place and Date of Birth

Current Address

Honduran Identification number

4.4.2 The Government shall issue identity cards to Contractor personnel, after they are approved. Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to

U.S.-owned and U.S.-operated facilities to any individual.

4.4.3 Once the contractor’s employees are assigned in each building, they shall not be rotated unless requested by the CO through a request submitted by the COR.

5.0. MATERIALS AND EQUIPMENT

The contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, gloves, squeeges, etc. to perform the work identified in this contract. The contractor shall not use soda bottles or any other unidentifiable container for the storage of cleaning chemicals.

6.0. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

6.1 The Contractor has the option to reject any or all Government furnished property or items (see Attachment 1 - GOVERNMENT FURNISHED PROPERTY).

However, if rejected, the Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government.

All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The

Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of Government furnished property that is damaged or destroyed due to Contractor negligence.

6.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement and other capital rehabilitation work for

Government property in its control.

6.3 The Contractor shall physically inventory all Government property in its possession. Physical inventories consist of sighting, tagging or marking, describing, recording, reporting and reconciling the property with written records.

The Contractor shall conduct these physical inventories periodically, as directed by the COR, and at termination or completion of the contract.

7. INSURANCE

7.1 Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

7.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

1. Bodily Injury stated in US Dollars:

Per Occurrence $1,000.00

Cumulative $2,000.00

2. Property Damage stated in US Dollars:

Per Occurrence $1,000.00

Cumulative $2,000.00

7.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

7.4 For those Contractor employees assigned to this contract who are either United

States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

7.5 The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

a) any property of the Contractor,

b) its officers,

c) agents,

d) servants,

e) employees, or

f) any other person, arising from and incident to the Contractor's performance of this contract. The

Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the

Government.

7.6 The Contractor shall obtain adequate…