RFP_1605DC-18-R-00012_Amendment_0001_May_9_2018.pdf

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1605DC-18-R-00012

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1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

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Washington DC 20210

OPS

S-4307 200 Constitution Ave, NW Office of Procurement Services US Department of Labor

04/27/20180001

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

04/27/2018

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not, is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purposes of this amendment are to:

1) state that the Government reserves the right to conduct oral discussions;

2) remove the sentence that states "Past Performance information performed entirely by an

Offeror’s proposed Subcontractor, or the proposed Subcontractor and an entity other than the Offeror will not be evaluated." from the solicitation (Section M, page 139, second paragraph from the bottom of the page);

3) provide the Government's response to clarifying questions received by the deadline of

May 7, 2018 at 5:00 pm EDT;

Continued ...

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

Myla G. Bundy

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

NSN 7540-01-152-8070

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 7

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

1605DC-18-R-00012/0001

4) add clause DOL-2018-01 Privacy Breach

Notification Requirements (April 2018).

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

Request for Proposal: 1605DC-18-R-00012 Amendment 0001 OWCP DEEOIC Resource Centers Operation and Managerial Support Services

DOL Responses to Clarifying Questions Q&A for RFP 1605DC-18-R-00012

Solicitation Title: OWCP DEEOIC Resource Centers Operation and Managerial Support Services

Question Number

Question Title

Solicitation Section Number

Vendor Question Government Response

1 Incumbent n/a Could you tell me if there is an incumbent on this contract, and if so, the current contract number?

The incumbent is Eagle Research Group. The current task order is 1605DC-17-T-00012 under IDIQ DOLJ139E34441.

2 Incumbent n/a What is the incumbent name and contract number?

The incumbent is Eagle Research Group. The current task order is 1605DC-17-T-00012 under IDIQ DOLJ139E34441.

3 Information regarding history of the work n/a Is this new work? Who is the incumbent? This is not new work. The incumbent is Eagle Research Group.

The current task order is 1605DC-17-T-00012 under IDIQ

DOLJ139E34441.

4 Technical Capability

Section L The offeror’s proposal must demonstrate experience soliciting new claims in support of a federal or state workers’ compensation program including researching how to identify potential claimants and how to contact them and inform them of the workers’ compensation program in the most cost-effective manner.

It seems that the requirements are too specific and gives the incumbent contractor an unfair advantage. Can the Government provide evaluation requirements that are less specific.

Because the work of assisting former nuclear weapons workers in the capturing of their workers’ compensation based occupational illness claims is extremely complex, the Government believes that it is reasonably necessary for any potential vendor to be able to demonstrate experience with workers’ compensation.

The Resource Centers must assist claimants in not only filing new claims but filling out highly complex Occupational Health Questionnaires that cover specific facilities, job categories, potential toxic or radiological exposures during specified time periods, all of which require levels of facility, industry, and medical knowledge and understanding that are not typical of common customer service providers.

Through subject matter expertise and research, the Government is aware that there are private, state and federal workers’ compensation programs supported by various vendors that are capable of providing the expertise necessary to meet this requirement in all 50 states, DC and the U.S. Territories (where workers’ compensation is required by state and federal laws).

5 Past Performance

Section M Volume II Past Performance: This section states that "For Contractors with no relevant corporate past performance, the Government may take into account information regarding the past performance of predecessor companies, key personnel with relevant past performance, or subcontractors that will perform key aspects of the requirement.

(Page 140) Also states that “Past Performance information performed entirely by an Offeror’s proposed Subcontractor, or the proposed Subcontractor and an entity other than the Offeror will not be evaluated. (Page 140) It seems that the two statements contradict each other whether Past Performance of a Subcontractor will be evaluated. Can the Government clarify this statements.

Amendment 0001 of this solicitation (1605DC-18-R-00012) removes the sentence that states "Past Performance information performed entirely by an Offeror’s proposed Subcontractor, or the proposed Subcontractor and an entity other than the Offeror will not be evaluated." from the solicitation (Section M, page 139, second paragraph from the bottom of the page).

6 Past Performance

Section M, Vol.2, Fac.

I wanted to confirm that this statement used in Section M is accurate in regards to past performance evaluation, "Contracts listed may include those entered into with Government agencies or private sectors. For contractors with no relevant corporate past performance, the Government may take into account information regarding the past performance of predecessor companies, key personnel with relevant past performance, or subcontractors that will perform key aspects of the requirement?"

Yes, it is accurate.

7 IT

Requirements

4.1.3 Is there a shared network between the

locations or do all locations have their own networks?

DEEOIC will not dictate how the contractor chooses to communicate or network between the locations. The requirements are that they have high-speed internet access and if they choose to create or utilize web tools or networks to support communications between the offices that is their decision, but should be communicated to DEEOIC.

8 IT

4.1.3 Does a database already exist or does it

need to be created?

A database already exists, but it is proprietary to the incumbent contractor. DEEOIC will make the data from that database available for consumption by the new vendor, but the database itself won’t transfer.

9 IT

4.1.3.1 What language is used for the database?

(e.g. SQL. MySQL, etc.)

Cold Fusion

10 IT

Requirements

4.1.3.1 Does the contractor have the ability to

enhance the database structure, with government approval, or does the contractor simply maintain and develop assigned enhancements?

Enhancements are allowed, with government approval.

11 Portal 5.11 Does the contractor maintain the portal? The contractor will not need to maintain the Energy Document Portal or the OWCP Web Bill Processing Portal, but they need to be able to access both portals through their internet source and in the case of the Energy Document Portal they MUST be able to scan and upload documents to the portal.

12 Past Performance

pg. 141 Is the requirement to include only the past performance of the prime contractor?

For Contractors with no relevant corporate past performance, the Government may take into account information regarding the past performance of predecessor companies, key personnel with relevant past performance, or subcontractors that will perform key aspects of the requirement. (RFP Page 140)

DOL-2018-01 PRIVACY BREACH NOTIFICATION REQUIREMENTS (APRIL 2018)

Definitions

“Breach” is defined as the loss of control, compromise, unauthorized disclosure, unauthorized acquisition, or any similar occurrence where—

(1) A person other than an authorized user accesses or potentially accesses Personally Identifiable Information (PII); or

(2) An authorized user accesses or potentially accesses PII for an unauthorized purpose.

“Information” is defined as any communication or representation of knowledge such as facts, data, or opinions in any medium or form, including textual, numerical, graphic, cartographic, narrative, electronic, or audiovisual forms (See Office of Management and Budget (OMB) Circular No. A-130, Managing Federal Information as a Strategic Resource).

“Information System” is defined as a discrete set of information resources organized for the collection, processing, maintenance, use, sharing, dissemination, or disposition of information (44 U.S.C. 3502).

“Personally Identifiable Information” is defined as information that can be used to distinguish or trace an individual’s identity, either alone or when combined with other information that is linked or linkable to a specific individual. (See Office of Management and Budget (OMB) Circular No. A-130, Managing Federal Information as a Strategic Resource).

Requirements

(a) Contractors and subcontractors who collects or maintains Federal information on behalf of the agency, or uses or operates an information system on behalf of the agency, shall comply with Federal law e.g., FISMA 2014, E- Government Act and the Privacy Act. Additionally, the Contractor shall meet OMB directives and National Institute of Standards and Technology Standards to ensure processing of PII is adequately managed.

(b) The contractor shall:

∙ Properly encrypt PII in accordance with appropriate laws, regulations, directives, standards or guidelines;

∙ Report to DOL any suspected or confirmed breach in any medium or form, including paper, oral, and electronic within one hour of discovery;

∙ Cooperate with and exchange information with DOL (Contracting Officer and Contracting Officer’s

Representative) as well as allow for an inspection, investigation, forensic analysis, as determined necessary by the DOL, in order to effectively report and manage a suspected or confirmed breach;

∙ Maintain capabilities to determine what DOL information was or could have been compromised and by whom, construct a timeline of user activity, determine methods and techniques used to access Federal information, and identify the initial attack vector;

∙ Ensure staff that have access to DOL systems or information are regularly trained to identify and report a security incident. This includes the completion of any DOL mandatory training for contractors;

∙ Take steps to address security issues that have been identified, including steps to minimize further security risks to those individuals whose PII was lost, compromised, or potentially compromised.

∙ Report incidents per DOL incident management policy and US-CERT notification guidelines.

(c) Remedy:

∙ A report of a breach shall not, by itself, be interpreted as evidence that the Contractor or its subcontractor

(at any tier) failed to provide adequate safeguards for PII. If the Contractor is determined to be at fault for the breach, the Contractor may be financially liable for Government costs incurred in the course of breach response and mitigation efforts;

∙ The contractor shall take steps to address security issues that have been identified, including steps to minimize further security risks to those individuals whose PII was lost, compromised, or potentially compromised;

∙ The Government reserves the right to exercise all available contract remedies including, but not limited to, a stop-work order on a temporary or permanent basis in order to address a breach or upon discovery of a Contractor’s failure to report a breach as required by this clause.