DOJ QA.pdf

1. Regarding Attachment+3+‐+Pricing+Table+V2:

Requesting removal of Note 1: Min 200 hours o Would like this to be replaced with a request for only 1 hour quantity of Support Account Management (SAM)

Support Account Management (SAM) hours can be purchased in increments of 1 – hour

The current spreadsheet indicates that 1 LOT of 200 hours must be purchased and quoted o Pricing for this spreadsheet has been quoted at 1 hour

Answer: DOJ is requesting a quote for one hour of Support Account Management (SAM).

The 200 hours is the minimum that DOJ will be purchasing. Please review the respective attachment for the revision.

Requesting removal of Note 2: Min 400 hours o Would like this to be replaced with a request for only 1 hour quantity of Designated Support Engineer (DSE)

Designated Support Engineer (DSE) hours can be purchased in increments of

1 – hour

The current spreadsheet indicates that 1 LOT of 400 hours must be purchased and quoted

Pricing for this spreadsheet has been quoted at 1 hour o Pricing for this spreadsheet has been quoted at 1 hour

Answer: DOJ is requesting a quote for one hour of Designated Support Engineer (DSE). The 400 hours is the minimum that DOJ will be purchasing. Please review the respective attachment for the revision.

Requesting removal of Grand Total Quantity from the Pricing Table:

o The Grand Total table below that is listed on the spreadsheet does not provide accurate accounts of any of the Base or Option Year totals.

All it does is add up the 1 quantity line‐item totals of the Base and Option

Years, but does not properly sum up what the individual totals for each hourly quantity against each year of the contract would be

Removing this tabulation entirely will allow for you to receive proper 1‐hour quantity totals for the Base and Option Years:

Answer: Remove Grand Total Quantity. Please review the respective attachment for the revision.

2. Pages 10 & 11 of the SOW require clarification:

Section 7.4 Invoice & Payments:

Invoices Payment Amount Invoice Date

Payment #1

$xxx,xxx.xx (21.25%) xx/xx/xxxx (1/4 way through PoP)

Payment #2

$xxx,xxx.xx (21.25%) xx/xx/xxxx (midpoint of PoP)

Payment #3

$xxx,xxx.xx (21.25%) xx/xx/xxxx (3/4 way through PoP)

Payment #4

$xxx,xxx.xx (21.25%) xx/xx/xxxx (last day of PoP)

Payment #5

$xxx,xxx.xx (15%) xx/xx/xxxx (1QTR of successive option

Total: $x,xxx,xxx.xx (100%)

Premier Support Services are Firm Fixed Price (FFP) for the Period of Performance that they are purchased for.

Premier Support cannot be purchased through the proposed Payments structure listed above.

The invoicing of Payment #5 a quarter of the way into the next exercised option year is not supported under Premier invoicing Terms and conditions.

Requesting the updated Payments structure below to be incorporated as a replacement:

PRODUCT DESCRIPTION Estimated Quantity (Hours) Unit/Hourly Cost

X0001

Support Account Management (SAM) (Min 200 hours) Note ‐1

5 $ 1,415.00

X0002A US National (USNAT) Problem Resolution Support 5 1,475.00$

X0002B US National (USNAT) Support Assistance 5 1,475.00$

X0003

Designated Support Engineer (DSE) (Min 400 hours)

Note ‐2

5 1,645.00$

TOTAL 6,010.00$

SKU

GRAND TOTAL

Installments Payment Amount Invoice Date

Payment #1

$xxx,xxx.xx (15%) xx/xx/xxxx (start date of task order)

#2

$xxx,xxx.xx (21.25%) xx/xx/xxxx (1/4 way through PoP)

#3

$xxx,xxx.xx (21.25%) xx/xx/xxxx (midpoint of PoP)

Payment #4

$xxx,xxx.xx (21.25%) xx/xx/xxxx (3/4 way through PoP)

#5

$xxx,xxx.xx (21.25%) xx/xx/xxxx (last day of PoP)

Total: $x,xxx,xxx.xx (100%)

Answer: Replace the payment structure as suggested. Please review the respective attachment for the revision.

Requesting the removal of or inclusion of an updated Past Performance Questionnaire Answer: No. The RFP deadline has been extended through May 31, 2022 at 12:00 PM ET.

We would like to know if this is a brand new contract OR if there is (was) an incumbent performing these services.

o Answer: Incumbent – Microsoft Corporation 12012 Sunset Hills Reston VA 20190

If not brand new, could you please provide the current / previous contract number?

o Please review previous answer.