15JA7226Q00000001.pdf
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- Attached to
- Mitel 3300 Mitel Maintenance & Software Assurance Coverage Federal contract opportunity
- Solicitation number
- 15JA7226Q00000001
About this file
RFQ Summary: Mitel 3300 Telephone System Maintenance and Support
This is a Request for Quotation (RFQ) issued by the U.S. Department of Justice, Office of Legal Education (OLE), for the procurement of Mitel 3300 Telephone System maintenance and support services. The RFQ number is 15JA7226Q00000001, with quotations due by 12:00 PM EST on Friday, March 13, 2026. Questions must be submitted by 12:00 PM EST on Thursday, March 12, 2026. Award will be made to the offeror providing the Lowest Price Technically Acceptable (LPTA) offer, and quotations must be submitted through GSA eBuy. The contract will be a Firm Fixed Price task order with delivery to the National Advocacy Center in Columbia, South Carolina.
The contractor must provide comprehensive service and maintenance for the Mitel 3300 telephone system, including 264 analog devices/ports, 30 Mitel 5330E IP phones, 2 attendant consoles, and 294 voicemail boxes, along with annual software assurance coverage including licensing fees, software enhancements, and manufacturer technical support. The contractor must maintain Site License Approval through Mitel, provide secure remote login capabilities, and deliver on-site service for upgrades and technical support as necessary. The procurement covers a base year (April 1, 2026 through March 31, 2027) plus four unexercised option years through March 31, 2031. Quotations must include unit prices, DUNS number, Federal ID number, GSA Schedule Contract number, and a 30-day quote validity period. Invoices should be submitted to usanac-contracting@usa.doj.gov with payment authorized within 30 days of receipt of a complete, correct invoice per the Federal Prompt Payment Act.
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| 15JA7226Q00000001 JA GSA up to SAT.pdf Convergent 2026.pdf |
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15JA7226Q00000001 Page 1 of 10
REQUEST FOR QUOTATION
(THIS IS NOT AN ORDER)
THIS RFQ IS IS NOT A SMALL BUSINESS SET-ASIDEX
PAGE OF PAGES
1 10
1. REQUEST NO.
15JA7226Q00000001
2. DATE ISSUED 3. REQUISITION/PURCHASE REQUEST NO. 4. CERT. FOR NAT. DEF.
UNDER BDSA REG. 2 AND/
OR DMS REG. 1
RATING
5a. ISSUED BY 6. DELIVER BY (Date)
7. DELIVERY
OTHER
(See Schedule)
FOB DESTINATION X
9. DESTINATION
5b. FOR INFORMATION CALL (NO COLLECT CALLS) a. NAME OF CONSIGNEE
NAME TELEPHONE NUMBER
AREA CODE NUMBER
8. TO:
b. STREET ADDRESS
c. CITY
a. NAME b. COMPANY
c. STREET ADDRESS
d. CITY e. STATE f. ZIP CODE d. STATE e. ZIP CODE
10. PLEASE FURNISH QUOTATIONS TO THE
ISSUING OFFICE IN BLOCK 5a ON OR BEFORE CLOSE OF BUSINESS (Date)
03/13/2026 12:00 ET
IMPORTANT: This is a request for information, and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it to the address in Block 5a. This request does not commit the Government to pay any costs incurred in the preparation of the submission of this quotation or to contract for supplies or service. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this Request for Quotation must be completed by the quoter.
11. SCHEDULE (Include applicable Federal, State and local taxes)
ITEM NO.
(a)
SUPPLIES/SERVICES
(b)
QUANTITY
(c)
UNIT
(d)
UNIT PRICE
(e)
AMOUNT
(f)
The contractor shall provide Mitel 3300 Telephone System that includes annual software maintenance and support.
Firm Fixed Price
See Continuation Sheet(s)
12. DISCOUNT FOR PROMPT PAYMENT
a. 10 CALENDAR DAYS (%)
0.00 %
b. 20 CALENDAR DAYS (%)
0.00 %
c. 30 CALENDAR DAYS (%)
0.00 %
d. CALENDAR DAYS
NUMBER
PERCENTAGE
0.00 NOTE: Additional provisions and representations [ ] are [ X ] are not attached.
13. NAME AND ADDRESS OF QUOTER 14. SIGNATURE OF PERSON AUTHORIZED TO SIGN
QUOTATION
15. DATE OF
QUOTATION
a. NAME OF QUOTER
b. STREET ADDRESS 16. SIGNER
a. NAME (Type or print) b. TELEPHONE
c. COUNTY AREA CODE
d. CITY e. STATE f. ZIP CODE c. TITLE (Type or print) NUMBER
AUTHORIZED FOR LOCAL REPRODUCTION
Previous edition not usable
STANDARD FORM 18 (REV. 6-95)
Prescribed by GSA-FAR (48 CFR) 53.215-1(a)
15JA7226Q00000001 Page 2 of 10
Section 2 - Commodity or Services Schedule
SCHEDULE OF SUPPLIES/SERVICES
CONTINUATION SHEET
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
0001 Maintenance Coverage
(264) Analog Devices/Ports
- (30) Mitel 5330E IP Phones/Ports-
(2) Attendant Consoles-
(294) Voicemail Boxes
PSC: DA10
Line Period of Performance: 04/01/2026 - 03/31/2027
1 $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
0002 Software Assurance Coverage
PSC: DA10
Line Period of Performance: 04/01/2026 - 03/31/2027
1 $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
1001 Maintenance Coverage
(264) Analog Devices/Ports
- (30) Mitel 5330E IP Phones/Ports
- (2) Attendant Consoles
- (294) Voicemail Boxes
PSC: DA10
Line Period of Performance: 04/01/2027 - 03/31/2028
Unexercised Option
1 $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
1002 Software Assurance Coverage
PSC: DA10
Line Period of Performance: 04/01/2027 - 03/31/2028
Unexercised Option
1 $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
2001 Maintenance Coverage
(264) Analog Devices/Ports
- (30) Mitel 5330E IP Phones/Ports
- (2) Attendant Consoles
- (294) Voicemail Boxes
PSC: DA10
Line Period of Performance: 04/01/2028 - 03/31/2029
Unexercised Option
1 $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
2002 Software Assurance Coverage
PSC: DA10
Line Period of Performance: 04/01/2028 - 03/31/2029
Unexercised Option
1 $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
3001 Maintenance Coverage
(264) Analog Devices/Ports
- (30) Mitel 5330E IP Phones/Ports
- (2) Attendant Consoles
- (294) Voicemail Boxes
1 $________ $_________________
15JA7226Q00000001 Page 3 of 10
PSC: DA10
Line Period of Performance: 04/01/2029 - 03/31/2030
Unexercised Option
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
3002 Software Assurance Coverage
PSC: DA10
Line Period of Performance: 04/01/2029 - 03/31/2030
Unexercised Option
1 $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
4001 Maintenance Coverage
(264) Analog Devices/Ports
- (30) Mitel 5330E IP Phones/Ports
- (2) Attendant Consoles
- (294) Voicemail Boxes
PSC: DA10
Line Period of Performance: 04/01/2030 - 03/31/2031
Unexercised Option
1 $________ $_________________
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
4002 Software Assurance Coverage
PSC: DA10
Line Period of Performance: 04/01/2030 - 03/31/2031
Unexercised Option
1 $________ $_________________
2-3 Specifications/Work Statement
Please Read Carefully:
This RFQ constitutes the only solicitation, and a written solicitation will not be issued. The Office of Legal Education (OLE) has a brand name and small business set aside requirements for Mitel 3300 Telephone System, Software Maintenance and Support to be awarded to the offeror whose quote gives the Lowest Price Technically Acceptable (LPTA) offer to the government as outlined in this RFQ. See attached Justification and Approval.
AGENCY BACKGROUND
The Executive Office for United States Attorneys (EOUSA) was created on April 6, 1953, by AG Order No. 8-53 to provide for close liaison between the Department of Justice (DOJ) in Washington, D.C., and the 94 United States Attorneys located throughout the 50 states, the District of Columbia, Guam, the Marianas Islands, Puerto Rico, and the U. S. Virgin Islands.
DESCRIPTION OF SERVICES
The contractor shall provide Mitel 3300 Telephone System that includes annual software maintenance and support.
Requirements:
• Service and maintenance for Mitel 3300 telephone system, including IP phones, and voicemail for the National Advocacy Center (NAC).
• Contractor shall have Site License Approval through Mitel
• Contractor shall provide Mitel 3300 Software Assurance – including annual licensing fees and software enhancements and any necessary manufacturer technical support.
• Contractors shall secure remote login system.
• Contractor shall provide on-site service for upgrades and technical support when necessary.
15JA7226Q00000001 Page 4 of 10
Maintenance Coverage Includes:
• 264 Analog devices / ports
• 3300 Mitel 3300E IP devices / ports
• 2 Console devices / ports
• 294 Voicemail boxes
• Software Assurance Coverage
PERIOD OF PERFORMANCE
OLE is requesting a quote for base year plus 4 option years.
Base year begins 4/1/2026 – 3/31/2027 Option year 1 4/1/27 – 3/31/2028 Option year 2 4/1/28 – 3/31/2029 Option year 3 4/1/29 – 3/31/2030 Option year 4 4/1/30 – 3/31/2031
Exercising Options The EOUSA reserves the sole right to exercise option(s). Option periods are contingent upon 1) continued requirement of services; 2) successful performance by Contractor; and 3) availability of appropriated funds by the Congress.
PLACE OF PERFORMANCE
U.S. Department of Justice Office of Legal Education 1720 Pendleton Street Columbia, SC 29201
CONTRACT TYPE
Firm Fixed Price – Task Order
CONTRACT ADMINISTRATION
Contracting Officer
The Contracting Officer for this contract is:
Ana Theobald U.S. Department of Justice Office of Legal Education 1720 Pendleton Street Columbia, SC 29201
Written communication shall make reference to the contract number and shall be emailed to ana.theobald@usdoj.gov or mailed to the above address. Any action taken by the Contractor outside the terms and conditions of this task order shall be deemed to have been for the Contractor's convenience and therefore shall not obligate the Government to pay the Contractor for those efforts.
INVOICE INSTRUCTIONS PER FAR§ 52.212-4(g)
Invoices shall be submitted via e-mail to:
usanac-contracting@usa.doj.gov
15JA7226Q00000001 Page 5 of 10
Prompt Payment Act - In accordance with the Federal Prompt Payment Act, the U.S. Attorneys' Office is authorized 30 days from the date on which a complete, correct in voice is received to make payment. Please note that Requests for Payment MUST be emailed to:
usanac-contracting@usa.doj.gov
Invoices shall be submitted with the following information:
1. Tax Identification Number
2. Name and address of the contractor
3. Invoice date and number
4. Task Order number
5. Description, price, and quantity of service s/supplies actually rendered/delivered
6. Delivery date/Period of Performance covered by the invoice
7. Payment terms
8. Name and address of the contractor's official to whom payment is to be sent. The "Remit to" address must correspond to the remittance address in this purchase order
9. Name, title, phone number, and mailing address of contact person to be notified in the event of a defective invoice Invoices that are not properly submitted, or that contain incorrect data, will be returned for revision.
Invoices that are not properly submitted, or that contain incorrect data will be returned for revision.
QUOTATION PREPARATION INSTRUCTIONS:
To ensure timely and equitable evaluation of quotes, the offeror must comply with the description contained herein. Quotes must be complete, self-sufficient, and respond directly to the requirements of the RFQ. The response shall consist of a price quote. The Government anticipates awarding a single Firm Fixed Price Delivery Order as a result of this RFQ. Your quote must include a unit price, DUNS#, Federal ID#, GSA Schedule Contract #, and validity of quote for 30 days. To be considered for award, the offeror must meet all of the requirements stated under this request for quote.
EVALUATION FACTOR BASIS FOR AWARD:
This is a “lowest price technically acceptable” (LPTA) procurement utilizing GSA eBuy for fair opportunity competition. The Contracting Officer will evaluate offers on the basis of information furnished by the offeror and shall not be responsible for locating or obtaining any information not identified in the offer.
Please note that offerors products/services must be offered under the contractor’s GSA Schedule.
METHOD OF QUOTATION AND DELIVERY LOCATION:
Quotes shall be submitted through GSA eBuy on or before the closing date and time as specified in this RFQ to be considered for award.
QUESTIONS DUE DATE:
Questions must be submitted to ana.theobald@usdoj.gov no later than 12:00pm (EST), Thursday, March 12, 2026. Please be sure to reference the RFQ No. 15JA7226Q00000001.
QUOTATION DUE DATE:
Quotations submitted in response to this RFQ shall be received through GSA eBuy by the due date and time established. The offeror’s quotation shall be submitted no later than 12:00pm (EST), Friday, March 13, 2026.
15JA7226Q00000001 Page 6 of 10
Section 3 - Contract Clauses
Clauses By Full Text
2852.201-70 Contracting Officer's Representative (COR) (NOV 2020)
(a) Mr./Ms. [Name] of [Organization] , [Address] , [Area Code, Telephone Number] , is hereby designated to act as Contracting Officer's Representative (COR) under[Contract Number] , for the period of [Period] (specify the performance period of the contract that the designation covers).
(b) Performance of work under this contract is subject to the technical direction of the COR identified above, or another representative designated in writing by the Contracting Officer. The term “technical direction” includes, without limitation, the following:
(i) Receiving all deliverables;
(ii) Inspecting and accepting the supplies or services provided in accordance with the terms and conditions of this contract;
(iii) Clarifying, directing, or redirecting the contract effort, including shifting work between work areas and locations, filling in details, or otherwise serving to accomplish the contractual statement of work to ensure the work is accomplished satisfactorily;
(iv) Evaluating performance of the Contractor; and
(v) Certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment.
(c) The COR does not have the authority to issue direction that:
(i) Constitutes a change of assignment or work outside the contract specification/work statement/scope of work.
(ii) Constitutes a change as defined in the clause entitled “Changes” or other similar contract term.
(iii) Causes, in any manner, an increase or decrease in the contract price or the time required for contract performance;
(iv) Causes, in any manner, any change in a term, condition, or specification or the work statement/scope of work of the contract;
(v) Causes, in any manner, any change or commitment that affects price, quality, quantity, delivery, or other term or condition of the contract or that, in any way, directs the contractor or its subcontractors to operate in conflict with the contract terms and conditions;
(vi) Interferes with the contractor's right to perform under the terms and conditions of the contract;
(vii) Directs, supervises, or otherwise controls the actions of the Contractor's employees or a Subcontractor's employees.
(d) The Contractor shall proceed promptly with performance resulting from the technical direction of the COR. If, in the opinion of the Contractor, any direction by the COR or the designated representative falls outside the authority of (b) above and/or within the limitations of (c) above, the Contractor shall immediately notify the Contracting Officer.
(e) Failure of the Contractor and Contracting Officer to agree that technical direction is within the scope of the contract is a dispute that shall be subject to the “Disputes” clause and/or other similar contract term.
(f) COR authority is not re-delegable.
(End of Clause)
52.217-8 Option to Extend Services (Nov 1999)
The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within _______________ [insert the period of time within which the Contracting Officer may exercise the option].
(End of clause)
52.217-9 Option to Extend the Term of the Contract (Mar 2000)
15JA7226Q00000001 Page 7 of 10
(a) The Government may extend the term of this contract by written notice to the Contractor within __________ [insert the period of time within which the Contracting Officer may exercise the option]; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least __________ days [60 days unless a different number of days is inserted] before the contract expires. The preliminary notice does not commit the Government to an extension.
(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.
(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed __________ (months)(years).
(End of clause)
DOJ-08 Continuing Contract Performance During a Pandemic Influenza or other National Emergency (OCT 2007)
During a Pandemic or other emergency we understand that our contractor workforce will experience the same high levels of absenteeism as our federal employees. Although the Excusable Delays and Termination for Default clauses used in government contracts list epidemics and quarantine restrictions among the reasons to excuse delays in contract performance, we expect our contractors to make a reasonable effort to keep performance at an acceptable level during emergency periods.
The Office of Personnel Management (OPM) has provided guidance to federal managers and employees on the kinds of actions to be taken to ensure the continuity of operations during emergency periods. This guidance is also applicable to our contract workforce. Contractors are expected to have reasonable policies in place for continuing work performance, particularly those performing mission critical services, during a pandemic influenza or other emergency situation.
The types of actions a federal contractor should reasonably take to help ensure performance are:
• Encourage employees to get inoculations or follow other preventive measures as advised by the public health service.
• Contractors should cross-train workers as backup for all positions performing critical services. This is particularly important for work such as guard services where telework is not an option.
• Implement telework to the greatest extent possible in the workgroup so systems are in place to support successful remote work in an emergency.
• Communicate expectations to all employees regarding their roles and responsibilities in relation to remote work in the event of a pandemic health crisis or other emergency.
• Establish communication processes to notify employees of activation of this plan.
• Integrate pandemic health crisis response expectations into telework agreements.
• With the employee, assess requirements for working at home (supplies and equipment needed for an extended telework period). Security concerns should be considered in making equipment choices; agencies or contractors may wish to avoid use of employees' personal computers and provide them with PCs or laptops as appropriate.
• Determine how all employees who may telework will communicate with one another and with management to accomplish work.
• Practice telework regularly to ensure effectiveness.
• Make it clear that in emergency situations, employees must perform all duties assigned by management, even if they are outside usual or customary duties.
• Identify how time and attendance will be maintained.
15JA7226Q00000001 Page 8 of 10
It is the contractor's responsibility to advise the government contracting officer if they anticipate not being able to perform and to work with the Department to fill gaps as necessary. This means direct communication with the contracting officer or in his/her absence, another responsible person in the contracting office via telephone or email messages acknowledging the contractor’s notification. The incumbent contractor is responsible for assisting the Department in estimating the adverse impacts of nonperformance and to work diligently with the Department to develop a strategy for maintaining the continuity of operations.
The Department does reserve the right in such emergency situations to use federal employees. employees of other agencies, contract support from other existing contractors, or to enter into new contracts for critical support services. Any new contracting efforts would be acquired following the guidance in the Office of federal Procurement Policy issuance "Emergency Acquisitions", May, 2007 and Subpart 18.2. Emergency Acquisition Flexibilities, of the Federal Acquisition Regulations.
(End of Clause)
OBD-01 Electronic Signatures (MAY 2019)
(a) The Department of Justice is committed to doing business in the most efficient and effective way possible, and to facilitate paperless processes. In furtherance of this goal, the Contracting Officer may apply their digital signature to procurement documents in the Portable Document Format (PDF) through the use of their government issued Personal Identity Verification (PIV) Card with a valid public key certificate. A digital signature made with these certificates is evidence that a specific individual signed the electronic record and that it was not altered. The recipient of a signed document can rely on the digital signature as evidence for a third party that the signature was generated by the claimed signer.
(b) For procurement documents that require a signature from a representative of the Contractor, the Contractor may utilize manual or electronic signature. Should the Contractor utilize an electronic signature, by returning the document with an electronic symbol affixed to the appropriate signature block, the Contractor representative signing on behalf of the Contractor certifies that:
(1) Electronic Form of Signature: The Contractor representative has knowingly adopted, applied or affixed an electronic symbol to the document;
(2) Intent to Sign: The Contractor representative has applied an electronic symbol with the intent to legally bind the Contractor;
(3) Association of Signature to Record: the Contractor representative’s signature is attached to the electronic record being signed;
(4) Identification and Authentication of Signer: The Contractor has a means to identify and authenticate a particular person as the signer; and
(5) Integrity of Signed Record: The Contractor can attest to the integrity of the signed record between the time of signature and the returned record to the government.
This clause applies to this document and any subsequent documents (e.g., modifications, task/delivery orders) associated with this action.
15JA7226Q00000001 Page 9 of 10
Section 4 - List of Attachments
This Section Is Intentionally Left Blank
15JA7226Q00000001 Page 10 of 10
Section 5 - Solicitation Provisions
This Section Is Intentionally Left Blank
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