SOW-CQI-_9-2015_-_final.doc

SCOPE OF WORK

Quality Improvement

I. INTRODUCTION

The contractor will provide quality improvement services for the Indian Health Services, White Earth Service Unit (WESU).

The WESU is responsible for the provision of healthcare services to Native American and Alaska natives. The contractor will focus primarily on providing quality improvement services for the White Earth, Naytahwaush, and Pine Point health centers located in the State of Minnesota.

The contractor assists and/or develops plans, policy, procedures, and action plans in regards to accreditation, compliance, and risk management activities.

II. DUTIES AND RESPONSIBILIITIES

The contractor is responsible for assisting with the development of plans, policies, and procedures for the Accreditation, Quality Assurance and Improvement, Compliance, and Risk Management programs for the WESU.

The contractor is responsible for identifying problem areas and coordinating with the appropriate department(s) to develop their action plans for resolution and continued monitoring.

The contractor must have a through knowledge of safety rules in the Occupational Safety and Health Act of 1970, NFPA 101 Life Safety Code, NFPA 99, Infection Control, Employee Health and Safety, HIPAA and Privacy Act laws, AAAHC accreditation requirements, COLA accreditation requirements, ACR accreditation requirements, CMS Conditions of Participation, Medical Credentialing, DHHS/IHS policy, circulars, and memorandums, The contractor must have professional healthcare experience. Experience shall specifically include the understanding and application of accreditation standards and CMS or other regulatory agency requirements.

The contractor must possess a current Professional License as a registered Nurse.

The contractor shall posses a current State driver’s license.

III. SUPERVISION AND GUIDANCE RECEIVED

The contractor is under the direct supervision of the Accreditation Specialist or delegated representative. Technical supervision and guidance will be provided by the Specialist.

Guides used are industry codes and standards (NFPA, AAAHC, COLA, ACR, CMS, ASRAE, etc.), survey reports, IHS health space guidelines, and established branch procedures, departmental circulars and directives.

The contractor receives specific and general instructions and is expected to see that they are carried out on the projects in dealing with the tribe, Government employees, and others.

The contractor has reasonable latitude in deciding the best method to carry out the general instructions.

IV. MENTAL DEMANDS

The contractor must be able to accurately read, write and interpret letters, reports, statements of work, etc. connected with healthcare settings. Contractor must be functional in utilizing word processing and spreadsheets.

Contractor shall have a thorough knowledge of healthcare settings, ability to distinguish between acceptable and unacceptable procedures, practices, and techniques; and interpret and apply standards in controversial program reviews short of those that involve policy and procedural problems.

The contractor must possess the ability to provide positive public relations and coordination necessary to obtain project support by the Indian community.

V. PERFORMANCE PERIOD/BASIS FOR PAYMENT

The Contractor will work Monday through Friday, 8:00 am to 4:30 pm, except on holidays, as directed by the Accreditation Specialist, not to exceed 80 hours per two week pay period.

No work shall normally be permitted on Saturdays, Sundays and Federal Holidays. Written approval must be obtained before Contractor may work on any such day.

The contractor shall be provided a computer with internet access, Microsoft Word, Excel, access to server and files; and a desk, chair, printer, facsimile equipment and telephone. Basic supplies such as printer paper, line paper, stapler, paper clips, etc. will also be provided by the government.

Payment for the work shall be at the hourly rate as shown on the contract schedule. Payment shall be made bi-weekly upon presentation of an approved invoice for services rendered.

VI. DELIVERABLES

1. 95% of all deadlines scheduled by the Accreditation Specialist shall be met.

2. Reports shall be completed and provided to the Accreditation Specialist as assigned by the deadline requirements noted above.

3. The contractor will be responsible for managing files including developing active project folders in accordance with Indian Health Service protocol.

4. All information shall be the property of the Indian Health Service.

5. Daily activities and or issues are brought to the attention of the Accreditation Specialist or designee the same day they occur.

6. Validated complaints against contractor by the tribes or IHS staff shall not exceed 1 per contract period.

7. The contractor shall comply with registration in SAM including obtaining a Dun and Bradstreet number.

8. The contractor shall comply with Security training and access requirements (standardized Rules of Behavior) to access and use IHS computer system including access to files, travel system, etc.

9. The contractor shall comply with government equipment (vehicle, computer, printer, telephone, desk, chair, etc.) and supply use requirements.

VII.

WORK ENVIRONMENT:

1.

Physical Efforts: Physical effort is minimal.

2. Working Condition: Office work is performed indoors. Indoor areas are normally adequately heated, ventilated and lighted.

3. Supplies and Equipment: The government shall provide all supplies and equipment necessary to provide services identified.

4. Work Days: Contractor must schedule work with Accreditation Specialist in advance.

VIII.

MEASUREMENT OF PAYMENT:

The contractor shall be paid for each hour or quarter hour of time spent in accomplishing the scope of work as herein described. Payment shall be made upon presentation of an invoice for services rendered. The contractor shall submit an original and one copy of his/her invoice requesting payment to contracting personnel.

1. Payment for services shall be made in arrears.

2. Electronic Funds Transfer (EFT) shall be utilized as the method of processing payment.

3. The contractor’s rate identified for services described herein is considered as an all-inclusive rate. All-inclusive rate is defined to include the cost of days worked paid for services, meals, incidentals, and all other fees.

4. Contractor will not be compensated for day trips. For example, contractor travels to a health care facility in the morning and returns in the evening. Contractor will be compensated for hours worked including travel time at the hourly unit price.

Invoice shall include the following:

1. Name and address of the Contractor

2. Invoice date and invoice number (The Contractor should date invoices as close as possible to the date of the mailing or transmission).

3. IHS Contract Number for services performed including order number and contract line item number.

4. Name and address of Contractor Official to whom payment is to be sent (must be the same as that in the contract or in the proper notice of assignment).

5. Name (where practicable), title, phone number, and mailing address of person to notify in the event of a defective invoice

6. Description, quantity, unit of measure, unit price, and extended price of services performed.

7. Taxpayer Identification number (TIN).

8. Name, Title, telephone number, and complete mailing address

9. Originally direct deposit information

10. DUN’s #

Improperly prepared invoices or statements shall be returned to the contractor and may delay payment.

Contractor shall be responsible for paying his/her own employment taxes.

IX. Contract Clauses This contract incorporates the following clauses by reference with the same force and effect as if they were given in full text. Upon request, the Purchasing Agent will make their full text available.

52.224-1 Privacy Act Notification

52.224-2 Privacy Act

52.224-70 Confidentiality of Information

52.223-6 Drug Free Workplace

52.232-1 Payments

52.232-20 Limitation of Cost

52.249-1 Termination for Convenience of Government (Fixed Price)