B08_Attachment_1_Performance_Work_Statement.docx

PROJECT TITLE:

Travertine Hot Springs Janitorial Service

Contents PWS 1.0 Background on the Government’s Requirement PWS 2.0 General Scope of Work PWS 3.0 Overall Objective(s) PWS 4.0 Specific Tasks PWS 5.0 Delivery / Performance Schedule PWS 6.0 Government-Furnished Property, Materials, Services PWS 7.0 Security and Administrative Matters PWS 8.0 Technical Exhibits and Definitions EXHIBIT 1: Photograph of CXT Vault Toilet EXHIBIT 2: Diagram of CXT Vault Toilet Building EXHIBIT 3: Performance Requirement Summary (PRS)

PWS 1.0 Background on the Government’s Requirement

The Travertine Hot Springs is located outside of a small rural town of Bridgeport, California on Bureau of Land Management (BLM) land. Located off Highway 395, these springs aren’t a secret, and most tourist maps will include them. These springs can be relatively crowded during the peak season. The springs may still be warm the winter, though visitors cannot easily access them in the unplowed snow.

The BLM has one vault restroom located in the parking area. The restroom will need janitorial services up to three times per week, depending on the time of year.

PWS 2.0 General Scope of Work

The scope of this service contract includes janitorial service for one CXT vault restroom. Services include removing dirt and debris from inside of the restroom, adding water (5 gallons) to the vault system, sanitizing surfaces, stocking toilet paper, and removing all trash.

The contractor shall accomplish this service:

Up to three times per week from May 1 - Oct 31 Up to two times per week Nov 1 - April 30

Place of Performance:

The work to be performed under this contract will be performed at Travertine Hot Springs, located at 38°14’45.33” N, 119°12’19.59” W in Bridgeport, California. The address is Travertine Hot Springs, Travertine Hot Springs Road, Bridgeport, California 93517, in Mono County.

Period of Performance:

The period of performance shall be for one (1) Base Year and four (4) option years.

PWS 3.0 Overall Objective(s)

The objective of this work is to provide janitorial services at the Travertine Hot Springs restroom facility.

· The service may vary throughout the year depending on weather and accessibility. When the facility is accessible, janitorial services will occur three times per week, typically May 1 to Oct 31. Lower frequency services zero (0) to two (2) services may vary but typically occur Nov 1 – April 30 and may include inaccessibility due to snow, severe weather or road conditions or budgetary constraints during off season.

PWS 4.0 Specific Tasks

4.1 BASIC CLEANING SERVICES. The contractor shall accomplish all cleaning tasks to meet the requirements of this Performance Work Statement. The minimum cleaning frequencies are established in the Cleaning Schedule.

4.1.1. Clean Interior Bathroom Flooring/Mirrors/Doors. All surfaces shall be cleaned with a cleaning agent appropriate for each bathroom facility. Contractor shall remove all debris, dust, dirt, marks, grease, smudges, scuffs, fingerprints, and other foreign matter to provide or maintain a clean, uniform appearance.

4.1.2 Remove Trash and Recycling. All trash and recyclables in building entrance and inside the vault shall be removed.

4.1.3 Clean Bathroom Surface Areas. Completely clean and disinfect all dispensers, stall doors and hardware, walls, and other such surfaces, using appropriate cleaning, disinfecting, and polishing agents.

4.1.4 General Spot Cleaning. Perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, doors, door guards, door handles, push bars, kick plates, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

4.2. BASIC RESTROOMS CLEANING SERVICES. The contractor shall accomplish all cleaning tasks to meet the requirements of this Performance Work Statement.

4.2.1. Clean and Disinfect Surface Areas. Completely clean and disinfect all surfaces of toilet bowls, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces, using a germicidal detergent. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets.

4.2.2. Stock Restroom and Vault Toilet Supplies. Contractor shall ensure restrooms and vault toilets are stocked sufficiently so that supplies including toilet tissue, paper towels, soap, and other materials do not run out between services. All supplies shall be stored in designated areas only. No overstocking shall be allowed.

4.2.3. Vault Toilets Concrete Floors. Vault toilet concrete floors shall be swept and mopped using an appropriate cleaning and disinfecting agent. Toilet seats and covers shall be cleaned and disinfected, including the inside and outside of the vault toilet risers. A deodorizer and/or air freshener shall be applied (e.g., small, disposable sponge with droplets of air freshener) inside the vault toilet room after each cleaning. The deodorizer or air freshener should last until the next cleaning service without being over-bearing, especially to visitors and others that may be sensitive to perfumes and other odors.

4.3. Vault System Maintenance. Water needs to add to the vault to assist with odor control, waste breakdown and reduce servicing and pumping frequency. Typically, five (5) gallons a week is sufficient to maintain the system. Water is not on site or provided. This maintenance is critical to enhancing the user experience, preventing clogs, and maintaining health and safety.

PWS 5.0 Delivery / Performance Schedule

The contractor must deliver janitorial service for one CXT vault restroom located at the Travertine Hot Springs parking area. Services include removing dirt and debris from inside of the restroom, sanitizing surfaces, stocking toilet paper, adding water to vault and removing all trash.

The contractor shall provide cleaning service three times per week, typically Monday, Wednesday, Friday, weather, and access permitting. From May 1 - Oct 31 the contractor shall provide cleaning service two times per week from Nov 1 - April 30 on Monday and Friday, weather, and access permitting.

A time window for service will be mutually agreed upon to maintain consistency of service. Snow is typical November through April, causing the area to become inaccessible depending on road conditions. During times of hazardous weather and road conditions, services will not be required. The contractor will communicate days and times when services are not being rendered due to weather and access related pauses in service.

The work to be performed under this contract will be performed at Travertine Hot Springs, located at 38°14’45.33” N, 119°12’19.59” W in Bridgeport, California. The address is Travertine Hot Springs, Travertine Hot Springs Road, Bridgeport, California 93517, in Mono County.

PWS 6.0 Government-Furnished Property, Materials, Services

General:

The Contractor shall furnish all personnel, transportation, supervision, and other items and non-personal services necessary to perform the work tasks defined in this Performance Work Statement, except for those items specified as government furnished property and services.

Materials:

The Government shall furnish the below materials to assist the Contractor in meeting the requirement of this contract, including disposable gloves, 5-gallon water bucket (water not included), disinfectant spray, mop, bucket, broom, toilet paper, and trash bags, except for those items specified as government furnished property and services.

Facilities: The Government will provide a maintained parking area to support the janitorial services requested. A dumpster is available onsite depending on funds/ access typically from Oct 1 to April 30.

PWS 7.0 Security and Administrative Matters The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities and materials shall be secured.

Regular Work Hours:

The performance period established for this contract is based upon all work being conducted during regular working hours between 7:00am and 4:00pm, Monday through Friday, excluding government holidays. A consistent time window for service will be mutually agreed upon to maintain consistency of service. If the Contractor desires to carry on work outside regular hours or the agreed upon time window, including Saturdays, Sundays, and government holidays, a request must be submitted to the Contracting Officer in sufficient time to allow satisfactory arrangements to be made for access to the work site.

Communications:

“Time” for communications received after 3:00pm, after 12:00 pm locally on Fridays, or after 12:00 pm locally prior to a holiday will not start until the next business day. All times are local Pacific Standard Time. The contractor will communicate weekly with the Contracting Officer Representative (COR) to demonstrate that services are being performed. A brief weekly report of the services and photos, if necessary, will be provided to the COR once weekly by Close of Business (COB) Friday and may include scheduling changes, access issues, facility damage notification, repair needs or graffiti removal notification.

Federal Holidays:

The following Federal Legal Holidays are observed:

Juneteenth Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

Fire Danger Season:

If the Contracting Officer Representative (COR) allows the Contractor to continue work during periods of declared fire danger or season, the Contractor shall comply with all applicable state laws relating to fire prevention and with all special conditions of work as directed by the COR.

PWS 8.0 Technical Exhibits and Definitions

Standard Definitions:

Physical Condition The Physical appearance of Federal equipment or facilities that considers cracks, chips, dents, abrasions, rust, corrosion, general cleanliness, vibration, operating temperature, and discoloration and other items as identified by the COR. Physical condition may be determined by visual as well as diagnostic means.

Contracting Officer (CO) The Secretary of the Interior or designated authorized representative who is the only agent capable of signing a federal award or obligating funds.

Contracting Officer’s Representative (COR) The Contracting Officer’s designated representative as indicated in a delegation of authority letter.

Quality Assurance (QA) Surveillance of Contractor performance to determine performance requirements are met.

Performance Requirements Summary (PRS) (see Technical Exhibit below) The PRS identifies the key performance indicators of the Contract that will be evaluated by the Government to assure Contract performance standards are met by the Contractor.

Quality Control Those actions taken by the Contractor to control the production of goods or services so that they meet the requirements of the performance work statement.

Technical Exhibits:

EX 1: Photograph of CXT Vault Toilet Building EX 2: Diagram of CXT Vault Toilet Building EX 3: Performance Requirements Summary

EXHIBIT 1: PHOTOGRAPH OF CXT VAULT TOILET BUILDING

EXHIBIT 2: DIAGRAM OF CXT VAULT TOILET BUILDINGSupply Locker Vault Door

Performance Work Statement (PWS)

PWS Page 5

EXHIBIT 3: PERFORMANCE REQUIREMENTS SUMMARY

PWS Section 4: Remove any dirt, sanitize all surfaces, add water to vault, replenish toilet paper and remove all trash with each cleaning service.

No more than 1 unsatisfactory inspection result per month.

For 2 unsatisfactory inspections, a 5% deduction from the invoice for that Period of Performance.

For 3 unsatisfactory inspections, a 10% deduction.

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