70B02C19R00000028-RSPP_RFP_Att(5)_QASP_6.13.19.pdf

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Attached to
Riverine Surface Patrol Platform (RSPP) Federal contract opportunity
Solicitation number
02C19R0028-RSPP(AirBoats)
Issued by
Department of Homeland Security Customs and Border Protection

About this file

This document outlines a Quality Assurance Surveillance Plan (QASP) for a Department of Homeland Security Customs and Border Protection contract to procure Riverine Surface Patrol Platforms. The contract will be awarded as an Indefinite Delivery Indefinite Quantity contract with Firm Fixed Price Orders to a total small business for up to thirty-three vessels over five ordering periods. The QASP establishes performance standards and evaluation procedures to ensure the contractor meets technical, cost, timeliness, and business relations objectives for vessel design, construction, and delivery. Key inspection phases addressed include hull fabrication, propulsion systems, electrical systems, command and control systems, and integration.

RSPP Solicitation Attachment 5

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70B02C19R00000028-A0001_6.20.19.pdf PDF
70B02C19R00000028-RSPP_RFP_Att(3)_Project_Data_Sheet_6.13.19.pdf PDF
70B02C19R00000028-RSPP_RFP_Att(4)_PPQ_6.13.19.pdf PDF
70B02C19R00000028-RFP_6.13.19.pdf PDF
70B02C19R00000028-RSPP_RFP_Att(2)_Performance_Spec_6.13.19.pdf PDF
70B02C19R00000028-RSPP_RFP_Att(1)_Statement_of_Work_6.13.19.pdf PDF

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U.S. DEPARTMENT OF HOMELAND SECURITY

U.S. CUSTOMS AND BORDER PROTECTION

OFFICE OF AIR AND MARINE

QUALITY ASSURANCE SURVEILLANCE PLAN

FOR THE

U.S. CUSTOMS AND BORDER PROTECTION

RIVERINE SURFACE PATROL PLATFORM (RSPP)

VERSION 1.0

MARCH 27, 2019

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

CONTRACT NO.

The QASP is published separately and with the exception of the Performance Matrix (Worksheet 1), is not part of the contract. The QASP procedures may be unilaterally changed by the Government at any time. However, formal contract modification initiated by the Contracting Officer is required to change the Performance Matrix containing the outcomes and associated standards of the surveillance to be performed under this QASP.

The matrix contained herein is to be identical to the matrix in the contract. Any modifications made to the matrix in the contract must also be reflected in this QASP.

Team Members Coordination & Review:

____ Date:

Program Office

________________________________________ Date:

Contracting Officer Representative

Contracting Officer

Contractor (At Award)

Quality Assurance Surveillance Plan (QASP)

CAUTION!

The notion of “Authority” is key to the successful surveillance of this contract.

Contract authority is restricted to the Contracting Officer (CO). However, the CO normally has minor day to day involvement in the contract. The Contractor deals with the Contracting Officer's Representative (COR). A significant problem can occur if the Contractor alleges it acted by direction of the COR and the contract was constructively changed, that is, informally changed.

The legal rule is that the Government is not bound by unauthorized acts of employees and the risk of dealing with unauthorized person falls on the Contractor. However, the Government may be bound if the Contractor can establish “implied authority,” i.e., the courts will decide if a reasonable person could assume that the Government employee had the authority to take action because it appears to be an integral part of duties assigned. To avoid implied authority problems, remember that the COR only has that actual authority contained in the letter of appointment.

The other area of concern is “imputed knowledge.” The CO is charged with knowledge that the COR has a duty to deliver to the CO. There is a legal principle that the nature of the relationship establishes a presumption that the authorized person will be informed. Examples: non-disclosure of information to the Contractor vital to performance, but not normally available to Contractor; knowledge of additional work, potential claims, and differing interpretations of the contract.

Remember: Keep the CO informed of all significant contract activities.

Quality Assurance Surveillance Plan (QASP)

1.0 Introduction

1.1 Purpose

This QASP is a Government developed and applied document used to ensure that systematic quality assurance methods are used in the administration of this contract. The intent is to ensure that the Contractor performs in accordance with the performance metrics and the Government receives the quality of services called for in the contract.

The Government will validate the performance of the Contractor in meeting the service and schedule requirements of this vessel build contract. This QASP provides a systematic surveillance method for monitoring the Contractor’s services and it describes the methodology by which the Contractor’s performance will be monitored.

This QASP defines the methodologies used to monitor and evaluate the Contractor’s performance, describes quality assurance documentation requirements, and it describes the analysis of quality assurance monitoring results.

This QASP does not detail how the Contractor accomplishes the work. Rather, the QASP is created with the premise that the Contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. In addition, the QASP should recognize that unforeseen and uncontrollable situations may occur.

This QASP is a “living document” and the Government may review and revise it on a regular basis. However, the Government shall coordinate changes with the Contractor.

Updates shall make sure that the QASP remains a valid, useful, and enforceable document. Copies of the original QASP and revisions shall be provided to the Contractor and Government officials implementing surveillance activities.

1.2 Authority

Authority for issuance of this QASP is provided under Contract Sections II.40, II.41, and II.42, which provide for inspections and acceptance of the services and documentation called for in the contract.

1.3 Scope

To fully understand the roles and responsibilities of the parties, it is important to first define the distinction in terminology between the Contractor’s Quality Control Plan (QCP) and the QASP. The Contractor, and not the Government, is responsible for management of the QCP and quality control actions necessary to meet the quality standards set forth by the contract.

The QASP on the other hand, is put in place to provide Government surveillance oversight of the Contractor's efforts to assure that they are timely, effective and are delivering the results specified in the contract.

2.0 Roles and responsibilities

2.1 Roles

The Contractor’s primary responsibility is to ensure that all contract requirements meet required quality levels. The Government shall make sure that this responsibility has been met before any payment is granted to the Contractor. The primary Government team members are the Contracting Officer (CO) and the Contracting Officer’s Representative

(COR).

2.1.1 The CO is an individual duly appointed with the authority to enter into contracts and make related determinations and findings on behalf of the Government. The CO has the overall responsibility for overseeing the Contractor’s performance. The CO will be responsible for monitoring the Contractor’s performance in the areas of contract compliance, contract management, cost control, and in the resolution of all issues relative to the language of the contract.

2.1.2 The COR is an individual appointed in writing by the CO to act as the authorized representative to assist in the technical administration of the contract. The COR is responsible for direct monitoring, assessing, recording, and reporting on the technical performance of the Contractor. The COR will have primary responsibility for signing off on all invoices and documenting the inspection and evaluation of the Contractor’s performance. The COR will work closely with the end user and the Contractor to ensure good communication and resolve any problems not requiring the CO’s authority. The limitations of the COR’s authority are contained in a written letter of appointment.

2.2 Responsibilities

The following Government personnel shall have responsibility for the implementation of this QASP:

2.2.1 CO - The CO ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract and safeguards the interests of the United States in the contractual relationship. The CO assures the Contractor receives impartial, fair and equitable treatment under the contract. The CO is ultimately responsible for the final determination of the adequacy of the Contractor's performance.

2.2.2 Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and assures proper Government surveillance of the Contractor's performance. The COR is not empowered to make any contractual commitments or to authorize any changes on the Government's behalf. Any changes that the Contractor deems may affect contract price, terms, or conditions shall be referred to the CO for action.

3 Performance Management Approach

3.1 The Contractor is responsible for the quality of all work performed. The Contractor measures that quality through the Contractor’s QCP. The QCP’s product is work output, not workers, and therefore includes all work performed under this contract regardless of whether the work is performed by Contractor employees or by Subcontractors. The Contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the Statement of Work (SOW) and Performance Specification (PS). The Contractor will develop and implement a performance management system with processes to assess and report its performance to the designated government representative. The Contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the SOW and PS. The QASP enables the Government to monitor and leverage the Contractor’s QCP performance.

3.2 The Government’s representative(s) will monitor performance and review performance reports furnished by the Contractor to determine how the Contractor is performing against communicated performance objectives. The Government will make a determination regarding incentives based on performance measurement metric data and will notify the Contractor of those decisions. The Contractor will be responsible for making required changes in processes and practices to ensure performance is managed effectively.

3.3 The manufacture of the RSPP is a complex contract to survey in that the COR with Subject Matter Experts (SMEs) will be present to inspect stages of the vessel build in a manner as to not interrupt the production schedule set forth by the Contractor. This will require maximum flexibility by the Government to ensure timely inspections take place, and discovered issues are immediately identified, documented, and corrected within prescribed timeframes to allow continued production flow.

3.4 The Contractor’s management of the QCP will be measured by the QASP. The

Contractor’s QCP is expected to address all phases of the RSPP construction to include plans, engineering, engineering reports, integration, assembly drawings, materials, fabrication, subassemblies, testing, completion, and delivery of the total vessel system. The QASP is comprised of seven worksheets as defined in the following paragraphs:

3.4.1 Worksheet 1 – Performance Matrix. Worksheet 1 establishes the specific standards of performance for each required output.

3.4.2 Worksheet 2 – CBP Report. Worksheet 2 provides a rating format for technical, cost, and schedule performance.

3.4.3 Worksheet 3 – Nonconforming Deliverables (Fixed Price). Worksheet 3 provides the decision matrix for actions in case of non-conforming performance.

3.4.4 Worksheet 4 – Government Inspection Items/Phases. Worksheet 4 provides the expected attention to detail in the Contractor’s QCP for the inspection of the vessel construction.

3.4.5 Worksheet 5 – Plans, Assembly Drawings, Work Packages. Worksheet 5 provides the expected list of plans, assembly drawings and work packages government personnel will review.

3.4.6 Worksheet 6 – QASP Activities Checklist – Preliminary. Worksheet 6 provides the preliminary list of activities the Government will inspect during the vessel’s construction.

3.4.7 Worksheet 7 – Key FAR Clauses. Worksheet 7 provides a summary of key Federal Acquisition regulations (FAR) clauses that impact surveillance.

3.5 The Contractor’s performance and the indicators that are identified in the Worksheet 1 – Performance Matrix are the principal focus of the QASP. Some of these indicators will be covered by the PS and the Contract requirements. Other indicators may be surveyed under a subjective evaluation system agreed upon by the Government and the Contractor at award.

3.6 The QASP Worksheet 3 – Performance Report will be used to document the Contractor’s interim, annual, and total contract performance. The report will be generated for each delivered vessel upon acceptance by the Government and semi-annually. The report will be used to document all performance relative to the Contractor following the guidelines of the contract. The Contractor should understand that the past performance reports generated from this data will remain in a database for three years and will be available to all government agencies for source selection purposes.

3.7 The Contractor should understand that the top two scores (4 and 5) are only available if the Contractor exceeds the Government’s requirements at no additional cost to the Government.

3.8 Worksheet 3 – Nonconforming deliverables will be used for evaluation of performance quality and consideration.

4.0 Method of Surveillance

4.1 The QASP is based on the premise that the Government desires to maintain a quality standard for required services. The Government will utilize the Contractor's QCP and inspection actions as guidelines to perform beginning, in-process, and final inspections.

The Government can also perform inspections as needed or desired by the designated Government representatives.

4.2 The Contractor is responsible for management and quality control actions to meet the terms of the contract. The purpose of the Government’s QASP is for assurance that contract standards are achieved.

4.3 In this contract, the execution of Contractor’s QCP is the basis for service quality.

The Contractor is required to deliver only services that conform to or exceed the requirements of this contract.

4.4 Worksheet 1- Performance Matrix lists the services to be monitored and the standards to be applied.

5.0 Surveillance: The COR will evaluate the performance objectives through reviews during each identified inspection evaluation period. The COR will also solicit end user input to evaluate the Contractor’s performance. The COR should record outstanding, acceptable, and unacceptable performance. See Worksheet 2 – CBP Report for a sample of a Contractor Performance Report.

5.1 The following information will be included:

5.1.1 Evaluation Period

5.1.2 Contract paragraph number referencing the requirement.

5.1.3 Short description of the requirement being evaluated.

5.1.4 Date, time, and location of surveillance.

5.1.5 Results of surveillance.

5.1.6 Name and contact information of evaluator

5.2 All performance will be documented, whether acceptable or unacceptable. When unacceptable performance is documented, the Program Office will take the following actions:

5.2.1 If the Government’s actions or non-actions caused the unacceptable performance, take steps to prevent it in the future.

5.2.2 If the unacceptable performance was not caused by the Government, inform the Contractor’s Program Manager (PM) of the unacceptable performance and the reasons why. This will normally be in writing unless circumstances necessitate verbal communication. The COR shall document the discussion and place it in the COR file.

5.2.3 When the COR determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR), attached as Addendum A, and present it to the Contractor's PM or on-site representative. The Contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the Contractor is required to prepare a corrective action plan to document how the Contractor will correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the Contractor has to submit this corrective action plan to the COR. Upon receipt, the COR will review the Contractor's corrective action plan to determine acceptability. All CDRs may become a part of the supporting documentation for past performance reporting and corrective actions deemed necessary by the Contracting Officer

5.2.4 If the Contractor wants to dispute the results of the evaluation/surveillance, refer the Contractor to the CO for resolution.

5.3 Performance will be determined unacceptable only after all contributing factors have been considered.

5.4 The Government reserves the right to periodically inspect all services and deliverables prior to acceptance regardless of whether it is shown on the Performance-based Matrix.

6.0 Standards: The Contractor shall meet all minimum standards in Worksheet 1 – Performance Matrix as well as all other deliverable dates and other contractual requirements.

The standards can be used to establish a basis for rejecting the Contractor’s deliverables. If rejected, all corrective or replacement costs are without additional fee. For Fixed Price Contracts, the Government pays for results only. In this case, failure to meet a standard constitutes breach of contract. The Government is entitled to consideration from the Contractor for breach of contract for failure to meet contract requirements. See paragraph

6.1 below for the criteria for excusing failures to meet the standards for both Fixed Price and cost reimbursement contracts.

6.1 Non-performance or late delivery of the service is acceptable, provided the Contractor can establish all of the following:

6.1.1 That non-performance or late delivery of the service was not the Contractor’s fault;

6.1.2 That non-performance or late delivery of the service was not foreseeable;

6.1.3 That non-performance or late delivery of the service was beyond the Contractor’s control.

6.2 All work shall be performed in accordance with the Statement of Work/Performance Specification of the awarded contract. The COR will not consider the services complete until all unacceptable performance has been corrected.

6.3 The COR will determine whether the failure was a minor non-conformance or a substantive non-conformance.

7.0 Procedures: The Government will inspect performance to monitor the Contractor’s compliance and record findings, noting the date and time of inspection, on the Contractor Performance Report.

7.1 Unacceptable performance and/or customer complaints shall be referred to the COR for investigation/validation. The COR will investigate/validate the unacceptable performance and notify the Contractor’s PM. The Contractor will be given 15 calendar days to correct the unacceptable performance and notify the COR that the deficiency has been corrected. If deficiencies are not corrected, the COR will notify the CO and recommend a course of action.

7.2 The primary focus of the Government inspection system for Fixed Price Contracts is the Contractor’s inspection system required by the respective inspection clauses. It is the Contractor’s responsibility to ensure all requirements and associated standards are met.

The COR should continually monitor this system (also called the Contractor’s “quality control” system). This system is the primary visibility into the Contractor’s performance.

All inspection reports generated by the Contractor should be reviewed and evaluated to ensure they are accurate and adequately assess current performance against the standards.

The key elements of the Contractor’s quality control system that are monitored are: the inspection system (who, when, where, and to what standard), the reporting system, the trend analysis system, the corrective action system, and the company audit system that ensures the integrity of the reporting. If the Contractor’s reporting system does not provide the COR with adequate visibility into the Contractor’s operations, then the Contractor will be required to revise the system to provide such visibility.

8.0 Contract Performance Evaluation

8.1 FAR 42.15 – Contractor Performance Information establishes the Government’s responsibility for recording and maintaining Contractor performance information. This requirement does not apply to procedures used in determining incentive awards or other incentive systems, although the two systems should be mutually supporting.

8.2 FAR 42.1501 states: Past performance information is relevant information, for future source selection purposes, regarding a Contractor's actions under previously awarded contracts. It includes, for example, the Contractor's record of conforming to contract requirements and to standards of good workmanship; the Contractor's record of forecasting and controlling costs; the Contractor's adherence to contract schedules, including the administrative aspects of performance; the Contractor's history of reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the Contractor's business-like concern for the interest of the customer.

8.3 The general procedures to be used are addressed in the following FAR section:

42.1503 Procedures.

(a) Agency procedures for the past performance evaluation system shall generally provide for input to the evaluations from the technical office, contracting office and, where appropriate, end users of the product or service.

(b) Agency evaluations of Contractor performance prepared under this subpart shall be provided to the Contractor as soon as practicable after completion of the evaluation. Contractors shall be given a minimum of 30 days to submit comments, rebutting statements, or additional information. Agencies shall provide for review at a level above the contracting officer to consider disagreements between the parties regarding the evaluation. The ultimate conclusion on the performance evaluation is a decision of the contracting agency. Copies of the evaluation, Contractor response, and review comments, if any, shall be retained as part of the evaluation. These evaluations may be used to support future award decisions, and should therefore be marked “Source Selection Information.”

8.4 Worksheet 2 – CBP Report will be completed upon each vessel acceptance and more frequently, if necessary, to monitor the Contractor’s performance.

Worksheet 1: Performance Matrix Required

End Result

Metric Metric Standard QA Incentives

Contractor shall provide CBP with properly configured vessels to meet operational commitments.

Technical Performance

1. Staffing is existent to meet current work load/ capacity.

2. Accurate record keeping of building materials used in the build-up of each vessel.

3. Verified build-to prints available on-site and followed checklists available to build-up crews.

4. Used proper methods for building and certifying each hull as defined by the Contract and established industry standards.

5. 100% control and accountability maintained for all Government furnished property (if delivered).

6. Contractor is prepared and assists with Government Inspection Visits and informs the Government of any issues or delays.

a. Documentation is prepared and ready for Government inspection.

b. Vessels are in an area where inspections can take place unhindered by other Contractor business with Contractor staffing standing-by.

See

QASP

More Vessel Orders and

Past Performance

Cost control

1. Aggressively manages costs to eliminate or reduce any production cost overruns during vessel builds.

2. Management continually reviews existing staffing and industry practices in order to identify cost efficiencies during the life of the contract.

See

QASP

Timeliness 1. Vessels are delivered on time as indicated by the production schedule.

2. Vessel production schedules are constantly reviewed to ensure entire program is on schedule and any delays are identified and resolved in a timely manner.

See

QASP

Business Relations

1. 100% of the time the Contractor operated with the Government's best interest in mind, demonstrated reasonable and cooperative behavior, a commitment to satisfaction; and a concern for the interest of CBP.

2. Identified issues are resolved in a professional manner that don't reflect any animosities towards Government personnel or inspection methods.

3. Contractor communicates with Government personnel professionally and in a timely manner.

See

QASP

Worksheet 2: CBP Report Customs and Border Protection Contractor Performance Report

Standard Evaluation Contract Data

Evaluation Type: Interim _ Final _ (check one) Date of Evaluation: Time of Evaluation:

Location of Surveillance:

Evaluating Organization: Reporting Period: From to Contracting Office: Contract Number: Order Number:

Contractor Name: Contractor Address:

DUNS: City: State:

Additional or Alternate Contractor Name:

Zip/Postal Code: Country:

TIN: Industrial Code (NAICS): Commodity Code: Contract Type:

Contract Award Date: Contract Expiration Date: Contract Value:

Requirement Description:

Ratings

Summarize Contractor performance and check the number which corresponds to the rating for each rating category (See attached Rating Guidelines).

Technical Performance

_0=Unsatisfactory _1=Poor _2=Fair _3=Good _4=Excellent _5=Outstanding Government Comments for Quality of Product or Service (2000 characters maximum):

Cost Control (Rating and Comments for Cost Control are not required if contract type is Fixed-Price)

Government Comments for Cost Control (2000 characters maximum):

Timeliness of Performance

Government Comments for Timeliness of Performance (2000 characters maximum):

Business Relations

Government Comments for Business Relations (2000 characters maximum):

Additional Info

Subcontracts

Are subcontracts involved? __Yes __No (Check one) Government Comment on subcontracts (2000 characters maximum):

Contractor Key Personnel

Contractor Manager/Principal Investigator (name):

Government Comment on Contractor Manager/Principal Investigator (2000 characters maximum):

Contractor Key Person (name):

Government Comment on Contractor Key Person (2000 characters maximum):

Contractor Key Person (name):

Government Comment on Contractor Key Person (2000 characters maximum):

Customer Satisfaction

Is/was the Contractor committed to customer satisfaction? _Yes _No (Check one)

Would you recommend the selection of this firm again? _Yes _No (Check one) – FINAL

REPORT ONLY

Government Comments on Customer Satisfaction (2000 characters maximum):

Admin Info

Contracting Officer Representative (COR) Name:

Phone:

Fax:

E-mail Address:

Contractor Representative Name:

Phone:

Alternate Contractor Representative (Required to insure that at least one person is notified of evaluation) Name:

Phone:

Contracting Officer:

Name:

Phone:

Contractor Comments

Technical Performance

___Contractor has elected not to comment

Contractor Comments for Quality of Product of Service (2000 characters maximum):

Cost Control

Contractor Comments for Timeliness of Performance (2000 characters maximum):

Contractor Comments for Business Relations (2000 characters maximum):

Overall Comment

Rating Guidelines

Quality of Product or Service

0 = Unsatisfactory 1 = Poor 2 = Fair 3 = Good 4 = Excellent 5 = Outstanding

Unsatisfactory Non-conformances are jeopardizing the achievement of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, it constitutes a significant impediment in consideration for future awards containing similar requirements.

Poor Overall compliance requires significant Agency resources to ensure achievement of contract requirements.

Fair Overall compliance requires minor Agency resources to ensure achievement of

Good There are no, or very minimal, quality problems, and the Contractor has met the

Excellent There are no quality issues, and the Contractor has substantially exceeded the contract performance requirements without commensurate additional costs to the Government.

Outstanding The Contractor has demonstrated an outstanding performance level that was significantly in excess of anticipated achievements and is commendable as an example for others, so that it justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where Contractor performance clearly exceeds the performance levels described as "Excellent".

Cost Control

0 = Unsatisfactory 1 = Poor 2 = Fair 3 = Good 4 = Excellent 5 = Outstanding

Unsatisfactory Ability to manage cost issues is jeopardizing performance of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, this level of ability to manage cost issues constitutes a significant impediment in consideration for future awards.

Poor Ability to manage cost issues requires significant Agency resources to ensure achievement of contract requirements.

Fair Ability to control cost issues requires minor Agency resources to ensure achievement of

Good There are no, or very minimal, cost management issues and the Contractor has met the

Excellent There are no cost management issues and the Contractor has exceeded the contract requirements, achieving cost savings to the Government.

Outstanding The Contractor has demonstrated an outstanding performance level that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where the Contractor achieved cost savings and performance clearly exceeds the performance levels described as "Excellent".

Unsatisfactory Delays are jeopardizing the achievement of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, it constitutes a significant impediment in consideration for future awards.

Poor Delays require significant Agency resources to ensure achievement of contract requirements.

Fair Delays require minor Agency resources to ensure achievement of contract requirements.

Good There are no, or minimal, delays that impact achievement of contract requirements.

Excellent There are no delays and the Contractor has exceeded the agreed upon time schedule.

Outstanding The Contractor has demonstrated an outstanding performance level that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where Contractor performance clearly exceeds the performance levels described as "Excellent".

Unsatisfactory Response to inquiries and/or technical, service, administrative issues is not effective.

If not substantially mitigated or corrected it should constitute a significant impediment in considerations for future awards.

Poor Response to inquiries and/or technical, service, administrative issues is marginally effective.

Fair Response to inquiries and/or technical, service, administrative issues is somewhat

Good Response to inquiries and/or technical, service, administrative issues is consistently

Excellent Response to inquiries and/or technical, service, administrative issues exceeds Government expectation.

Outstanding The Contractor has demonstrated an outstanding performance level that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where Contractor performance clearly exceeds the performance levels described as "Excellent".

Worksheet 3: Nonconforming Deliverables (Fixed-Price)

NONCONFORMING PERFORMANCE

MINOR NONCONFORMANCE

If Then Consideration Consideration would be less than the cost of modifying the contract

Accept as is (once)

None

Consideration would be greater than the cost of modifying the contract

Accept as is (once)

Consideration comparable to the value of the loss sustained by the Government

SUBSTANTIVE NONCONFORMANCE

If Then Consideration The Contractor agrees to correct or re-perform the service within the delivery schedule

Withhold acceptance until receipt of the corrected service

Cost to re-inspect or retest

The Contractor agrees to correct the deliverable (or re-perform the service) but needs an extension of the delivery date

Withhold acceptance until receipt of the corrected service

Cost to re-inspect or retest

Appropriate consideration for the delay

Acceptance:

• Would not affect safety or performance, and

• Is justified on the basis of economy or urgency

Accept as is

Consideration comparable to the value of the loss sustained by the Government

The Contractor refuses to perform or re-perform service or provide appropriate consideration.

Either:

• Correct the service through other means (contract or in-house), or

• Terminate for default and re-procure.

Contractor to pay all costs for the correction or re-procurement.

Worksheet 4: Government Inspection Items/ Phases Inspection Items:

Welder/Inspector Qualifications Inspection of plans:

Quality Control (also for subcontractors) Configuration Control/ Engineering Change Management Weight Control CFE/GFE Control Incoming Materials, Equipment, and Machinery Nonconformity Control Document all certifications, material types

Material certifications/mill runs

Welder certifications/qualifications Review build plans

Hull, machinery, electrical, command and control, auxiliary systems, outfit, weapons stowage

Inspect GFE and perform inventory

Confirm GFE and equipment is received and properly stored according to requirements Document serial numbers for later use Ensure warranty items are not activated until acceptance

Assembly Inspections

Jig and tooling alignment

Hull and structural framing alignment and assembly. Confirm tolerance requirements.

Machinery and equipment foundations

Engine cage/propeller guard Engine foundation Seat and console foundations Engine controls and steering system Brush guard Cable guard, Push bar Fuel tank(s) fills, vents, and manifolds Welding Inspections Aluminum Steel and stainless steel Integration Inspections Antennas Electrical panels, switches, gauges Communication and navigation systems Navigation lights

Lighting systems and mission equipment Wiring and cable runs Machinery and propulsion system Steering system Fuel system Perform inspections with Contractor against Contractor QA Plan

Revise QASP if required (at any time) Schedule testing Identify and resolve any discovered problems, deficiencies, delays Inspect vessel for delivery

Availability of plans, engineering, and test reports

Ensure all vessel equipment manuals are available

Worksheet 5: Plans, Assembly Drawings, Work Packages

100 Hull Structure 110 Hull 111 Bottom and Side Shell Plating 117 Structural Grid, Transverse and Longitudinal Framing 119 Brush Guard 120 Bulkheads 122 Transverse Structural Bulkheads 130 Decks 131 Gunwale 150 Deck House Structure 152 Console and Seats 160 Special Structures 168 Hatches - Watertight 169 Hatches - Weathertight 170 Masts 171 Anchor Light and Flagstaff Masts 180 Foundations

Hull Structure Foundations, Cable Guard, Brush Guard, Push Bar

182 Propulsion Plant Foundations, Including Cage 183 Electric Plant Foundations, Batteries

Command and Control Foundations (console, gauges, switches)

185 Auxiliary Services Foundations (bilge pumps, fuel tanks) 186 Outfit & Furnishings Foundations (cleats, splash guard, seats) 200 Propulsion Plant 230 Propulsion System, Engine 240 Reduction Gear 245 Propeller 246 Engine Cage / Propeller Safety Guard 250 Propulsion Support Systems 252 Propulsion Control System 260 Propulsion Support System (Coolers, Filters, Radiator) 261 Fuel System 300 Electric Plant 310 Electric Power Generation 313 Alternator, Batteries, Battery Boxes, Disconnect Switch 320 DC Electrical Distribution Systems 324 Circuit Breaker Panel 330 Lighting System

331 Lighting Distribution 332 Lighting Equipment, Fixtures, Systems 400 Command & Control 410 Command & Control Systems 411 Gauges and Displays 414 Interface Equipment 420 Navigation Systems 421 Magnetic Compass 422 Navigation Lights 426 Navigation Console 430 Interior Communications 432 Headsets 440 Exterior Communications 441 Radio Systems 443 Visual & Audible Systems (Law Enforcement lights, hailer) 500 Auxiliary Systems 540 Fuels, Lubricants, Handling & Storage 541 Fuel System 550 Air, Gas, & Misc. Fluid Systems 555 Fire Extinguishing Systems 560 Ship Control Systems 561 Steering System 580 Mechanical Handling Systems 582 Cleats, Towing Systems, Padeyes, Push Bar, and Cable Guard 589 Road Trailer 600 Outfit & Furnishings, General 610 Vessel Fittings 611 Seats 630 Preservatives & Coverings 631 Painting, CBP Markings 633 Cathodic Protection 637 Hull Protection System 670 Stowage Spaces 671 Lockers & Special Stowage 700 Armament, General 710 Weapons Stowage 800 Integration & Engineering 810 Engineering Management 820 Detail Design and Engineering 821 Weight Estimate 822 Stability Analysis 823 Speed - Power Performance 824 Speed - Range Performance 824 Vessel Operating Manual

890 Program Management and Integration 891 Plan 892 Complete 893 Construct 894 Test Plans, Testing, Reports 895 Deliver 896 Warranty Management 900 Boatbuilder Contract Services 910 Boatbuilder Program Management (SRR, PDR, CDR, PMR) 913 Project Management

Schedule, Schedule Management, Maintenance, Meetings and Reports

916 Provision for Government Furnished Equipment 917 Warranty 920 Test & Trials 923 System Start Up, Dock Trials, Test Reports 924 Sea Trials, Including Operating Fluids & Trial Reports

Corrections, Final Cleaning, Touch-up, and Vessel Acceptance

926 Operating and Maintenance Training 930 Quality 931 Weight Control Program 932 Quality Control/ Quality Assurance 933 Naval Architect / Engineering - On-site inspection 934 Testing - Temporary Services/ Equipment Rental 940 Logistics 941 Manuals, Data Books, Parts List and As-built Drawings

Spare Parts and Special Tools Lists for Machinery & Equipment

Worksheet 6: QASP Activities Checklist – Preliminary

100 Hull Fabrication, Tooling, and Jigs 1 Jigs and Tooling Alignment Process, Configuration Control, Fabrication Tolerance 2 Aluminum Plate and Extrusions, Prep, Cleaning, CNC Cut Parts, Deburr, Index Markings 3 Structural Grid, Transverse and Longitudinal Framing Alignment 4 Brush Guard, Cable Guard, and Push Bar Attachments 5 Bulkheads Alignment and Fabrication 6 Welding Schedule, Skip and Continuous Welding, Welder Qualifications, Welding 7 Weathertight and Watertight Hatches 8 Hull Structure Foundations for Brush Guard, Push Bar, Cable Guard, and Propeller Guard 9 Engine Stand Foundations

10 Foundations for Batteries 11 Bilge Pumps, Cleats, Fuel tanks, and Seat Attachment Foundations

200 Propulsion Plant 1 Engine, Reduction Gear, Engine Stand, Resilient Mounts, Propeller 2 Engine Cage and Propeller Guard 3 Fuel Lines, Oil Cooler and Filters, Radiator 4 Exhaust System and Noise Reduction Measures

300 Electric Plant 1 Alternator, Batteries, Battery Boxes, Cables, Selector Switch 2 Circuit Breaker Panel, Switches 3 Lighting Equipment and Systems 4 Wiring, Cable Runs, Chafe Protection, Service Loops, Cable Terminals

400 Command & Control 1 Headsets, Radios, Law Enforcement Lights, Search Light 2 Navigation Display, Integration, and Operation 3 Console, Compass, Gauges, Displays, Switches, Warning Lights, 12V Outlets 4 Navigation Lights, Locations, and Visibility

500 Auxiliary Systems 1 Engine Controls, Speed, Start and Stop 2 Steering System Components, Push/Pull Cables, Tie-Rods 3 Fuel Tank, Fuel Fills, Filters, Manifolds, Piping, Valves, Tank Vents 4 Bilge Pumps, Hull Drain Plugs, and Fire Extinguishers 5 Road Trailer, Bunks, Brakes, Coupling, Tie-Down Attachment Points

600 Outfit & Furnishings, General 1 Hull Protection System, Brush and Cable Guards, Push Bar, Deck Plates, Splash Guard 2 Cathodic Protection 3 Life and Tie-down fittings 4 Seats and Lockers 5 Vessel Identification Plate, Labels, Decals, CBP Branding 6 Paint, Non-skid, and Wear Protection

700 Armament, General 1 Weapons Stowage

800 Integration & Engineering 1 Schedule 2 Plans, Build Books, and Engineering 3 Weight Estimate and Weight Control Program 4 Stability Analysis 5 Speed - Power Performance 6 Speed - Range Performance

Worksheet 7: Key FAR Clauses

Inspection of Supplies-Fixed-Price (Aug 1996)

(a) Definition. “Supplies,” as used in this clause, includes but is not limited to raw materials, components, intermediate assemblies, end products, and lots of supplies.

(b) The Contractor shall provide and maintain an inspection system acceptable to the Government covering supplies under this contract and shall tender to the Government for acceptance only supplies that have been inspected in accordance with the inspection system and have been found by the Contractor to be in conformity with contract requirements. As part of the system, the Contractor shall prepare records evidencing all inspections made under the system and the outcome. These records shall be kept complete and made available to the Government during contract performance and for as long afterwards as the contract requires. The Government may perform reviews and evaluations as reasonably necessary to ascertain compliance with this paragraph. These reviews and evaluations shall be conducted in a manner that will not unduly delay the contract work. The right of review, whether exercised or not, does not relieve the Contractor of the obligations under the contract.

(c) The Government has the right to inspect and test all supplies called for by the contract, to the extent practicable, at all places and times, including the period of manufacture, and in any event before acceptance. The Government shall perform inspections and tests in a manner that will not unduly delay the work. The Government assumes no contractual obligation to perform any inspection and test for the benefit of the Contractor unless specifically set forth elsewhere in this contract.

(d) If the Government performs inspection or test on the premises of the Contractor or a subcontractor, the Contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of these duties. Except as otherwise provided in the contract, the Government shall bear the expense of Government inspections or tests made at other than the Contractor’s or subcontractor’s premises; provided, that in case of rejection, the Government shall not be liable for any reduction in the value of inspection or test samples.

(e) (1) When supplies are not ready at the time specified by the Contractor for inspection or test, the Contracting Officer may charge to the Contractor the additional cost of inspection or test.

(2) The Contracting Officer may also charge the Contractor for any additional cost of inspection or test when prior rejection makes reinspection or retest necessary.

(f) The Government has the right either to reject or to require correction of nonconforming supplies.

Supplies are nonconforming when they are defective in material or workmanship or are otherwise not in conformity with contract requirements. The Government may reject nonconforming supplies with or without disposition instructions.

(g) The Contractor shall remove supplies rejected or required to be corrected. However, the Contracting Officer may require or permit correction in place, promptly after notice, by and at the expense of the Contractor. The Contractor shall not tender for acceptance corrected or rejected supplies without disclosing the former rejection or requirement for correction, and, when required, shall disclose the corrective action taken.

(h) If the Contractor fails to promptly remove, replace, or correct rejected supplies that are required to be removed or to be replaced or corrected, the Government may either (1)by contract or otherwise, remove, replace, or correct the supplies and charge the cost to the Contractor or (2)terminate the contract for default. Unless the Contractor corrects or replaces the supplies within the delivery schedule, the Contracting Officer may require their delivery and make an equitable price reduction. Failure to agree to a price reduction shall be a dispute.

(i) (1) If this contract provides for the performance of Government quality assurance at source, and if requested by the Government, the Contractor shall furnish advance notification of the time-

i. (i) When Contractor inspection or tests will be performed in accordance with the terms and conditions of the contract; and

ii. (ii) When the supplies will be ready for Government inspection.

(2) The Government’s request shall specify the period and method of the advance notification and the Government representative to whom it shall be furnished. Requests shall not require more than 2 workdays of advance notification if the Government representative is in residence in the Contractor’s plant, nor more than 7 workdays in other instances.

(j) The Government shall accept or reject supplies as promptly as practicable after delivery, unless otherwise provided in the contract. Government failure to inspect and accept or reject the supplies shall not relieve the Contractor from responsibility, nor impose liability on the Government, for nonconforming supplies.

(k) Inspections and tests by the Government do not relieve the Contractor of responsibility for defects or other failures to meet contract requirements discovered before acceptance. Acceptance shall be conclusive, except for latent defects, fraud, gross mistakes amounting to fraud, or as otherwise provided in the contract.

(l) If acceptance is not conclusive for any of the reasons in paragraph (k) hereof, the Government, in addition to any other rights and remedies provided by law, or under other provisions of this contract, shall have the right to require the Contractor (1)at no increase in contract price, to correct or replace the defective or nonconforming supplies at the original point of delivery or at the Contractor’s plant at the Contracting Officer’s election, and in accordance with a reasonable delivery schedule as may be agreed upon between the Contractor and the Contracting Officer; provided, that the Contracting Officer may require a reduction in contract price if the Contractor fails to meet such delivery schedule, or (2)within a reasonable time after receipt by the Contractor of notice of defects or nonconformance, to repay such portion of the contract as is equitable under the circumstances if the Contracting Officer elects not to require correction or replacement. When supplies are returned to the Contractor, the Contractor shall bear the transportation cost from the original point of delivery to the Contractor’s plant and return to the original point when that point is not the Contractor’s plant. If the Contractor fails to perform or act as required in paragraph (l)(1) or (l)(2) of this clause and does not cure such failure within a period of 10 days (or such longer period as the Contracting Officer may authorize in writing) after receipt of notice from the Contracting Officer specifying such failure, the Government shall have the right by contract or otherwise to replace or correct such supplies and charge to the Contractor the cost occasioned the Government thereby.

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