Indefinite Delivery Contract 36C25626D0021

This single-award indefinite delivery contract, valued at $3.465 million with an ultimate completion date of November 30, 2030, was awarded on December 1, 2025, to a Service-Disabled Veteran-Owned Small Business to provide comprehensive durable medical equipment (DME) maintenance and repair services for the Department of Veterans Affairs Veterans Integrated Service Network 16 at the Little Rock Arkansas VA Medical Center. The contract encompasses repair, maintenance, storage, delivery, pickup, setup, and assembly of VA-owned DME and home medical equipment for eligible veterans across multiple geographic zones in Arkansas and bordering states. Services will be performed primarily at Central Arkansas Veterans Healthcare System locations in North Little Rock and Little Rock, Arkansas, with the contractor required to maintain compliance with Joint Commission standards and infection control requirements while managing detailed veteran records and implementing proper equipment handling, cleaning, education, and safety procedures. The contract structure includes an Indefinite Delivery Indefinite Quantity arrangement with a base period running from November 1, 2025, through October 31, 2030, and operates under NAICS code 811210 with an unfunded base award structure utilizing individual task orders paid via credit card.

The procurement addresses documented annual DME activity totaling 2,475 units distributed across four geographic zones, with Zone C representing the highest utilization at 1,049 units, followed by Zone B at 848 units, Zone D at 499 units, and Zone A at 79 units. Pricing structure includes differentiated service categories encompassing equipment delivery, zone-based pricing, emergency services, and both flat-rate and hourly repair labor rates contingent upon work complexity and duration, along with separate parts billing procedures. The original solicitation number 36C25625Q1499 was posted September 16, 2025, with a due date of October 14, 2025, and was designated as a total set-aside for Service-Disabled Veteran-Owned Small Businesses, requiring contractor verification in the Small Business Administration VetCert program and compliance with limitations on subcontracting certifications.