The Department of Veterans Affairs Technology Acquisition Center awarded an indefinite delivery, indefinite quantity multiple award contract called Customer Experience, DevOps, and Agile Releases to provide streamlined access to design, development, and delivery services including user research, product management, software development, testing, and DevOps support. With a total ceiling value of $247 million over five years, the contract enables ordering agencies to issue firm-fixed price or time-and-materials task orders not exceeding $10 million individually for requirements within the United States.
Oddball, Inc., a service-disabled veteran-owned small business, serves as the prime contractor. Ten task orders have been awarded to date against the contract worth a combined total of over $80 million, focusing on areas such as digital experience modernization, software development, machine learning, and veteran notification services. Task orders typically range from $1-10 million and have periods of performance between one and three years, with all work conducted in the Washington, D.C. area. The original solicitation sought to provide streamlined access to customer experience and agile development capabilities to support requirements across the Department of Veterans Affairs.
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