This federal contract award from the U.S. Medical Command (MEDCOM) to T-Metrics Inc. is for an Automated Call Distribution (ACD) system upgrade at Fort Drum, New York. The $127,780.94 firm fixed price delivery order was awarded on September 16, 2021 and has an ultimate completion date of September 15, 2026. The award is under T-Metrics' existing $10 million ceiling Indefinite Delivery/Indefinite Quantity (IDIQ) contract through the General Services Administration's Multiple Award Schedule (MAS),...
The Department of the Army Medical Command awarded a firm fixed-price delivery order contract to T-Metrics Inc., a small business manufacturer of omnichannel customer experience contact center solutions. The $216,241.25 contract was issued under the General Services Administration's Information Technology Schedule 70 (IT-70) and involves the delivery of TMETRCIS EXT SSS 72+24PORTS & 25 TAP PRO products and services at Fort Eisenhower in Augusta, Georgia. As a small business awardee,...
This $92,817.69 firm-fixed-price delivery order was awarded to T-Metrics Inc., a small business manufacturer, by the U.S. Army Medical Command. The contract is a task order under T-Metrics' General Services Administration (GSA) Multiple Award Schedule (MAS) contract, which has a $10 million ceiling value and runs through 2025. The contract is for the provision of 72+24 ports and 25 taps for the U.S. Army's automated call distribution (ACD) systems, along with associated software subscriptions...
This is a $128,973.84 firm fixed price purchase order awarded by the Medical Command (MEDCOM) to T-Metrics Inc., a small business manufacturer of IT and telecommunications solutions. The contract provides call center software support and subscription services, including an automated call distribution (ACD) system, to the Ireland Army Health Clinic (IRAHC) at Fort Knox, Kentucky. This sole-source award was made under the General Services Administration's Multiple Award Schedule (MAS) contract,...
This is a federal contract award to T-Metrics Inc., a small business manufacturer, for the provision of information technology and telecommunications products and services to the U.S. Department of Defense's Medical Command (MEDCOM). The contract, issued under the General Services Administration's (GSA) Information Technology Schedule 70 (IT-70) Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle, has a ceiling value of $119,005.28 and does not have a set-aside designation. The...
This federal contract award, with ID GS35F0127L|W912CN16F0031, was issued by the U.S. Army Medical Command (MEDCOM) to T-Metrics Inc., a small business manufacturer of IT and telecommunications products and services. The $120,409.84 firm fixed-price delivery order falls under the General Services Administration's IT Schedule 70 contract vehicle and covers annual software maintenance and support services. The contract has no set-aside designation. T-Metrics has provided a range of IT and...
This firm fixed-price purchase order was awarded by the Defense Health Agency (DHA) to T-Metrics Inc., a small business manufacturer of IT and telecommunications products and services. The $78,321.35 contract is for the replacement of T-METRICS Servers, along with associated software and maintenance, to be performed in Charlotte, North Carolina by September 29, 2028. T-Metrics holds a $10 million Indefinite Delivery/Indefinite Quantity (IDIQ) contract through the General Services...
This federal contract award, valued at $57,550.08, was issued by the Defense Health Agency to T-Metrics Inc., a small business manufacturer organized as a Subchapter S Corporation. The contract, which does not have a set-aside designation, is for the delivery of server hardware, software, and related services such as automated call distribution system maintenance and IT management support. T-Metrics Inc. holds a $10 million Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle...
This is a $105,254.80 firm fixed-price delivery order contract awarded by the Department of the Air Force Air Combat Command to T-Metrics Inc. for a call center monitoring system. The contract includes equipment, installation, and one year of IT help desk and technical support services. The contract is under the General Services Administration's Information Technology Schedule 70 (IT-70) indefinite delivery/indefinite quantity (IDIQ) contract vehicle, which has a potential value of $10 million...
This $8,938,675.00 firm fixed price delivery order was awarded by the U.S. Air Force's Air Combat Command to T-Metrics Inc., a small business provider of omnichannel customer experience contact center solutions based in Charlotte, North Carolina. The contract is for the provision of T-Metrics' Automated Call Distribution (ACD) software subscriptions and associated services across multiple Air Force and Air National Guard sites, with a period of performance through March 30, 2026. This order...