This federal contract award to Ttec Government Solutions LLC, doing business as Teletech Government Solutions LLC, is for the provision of EZ PASS transponders and services. The $3,205.22 firm fixed-price purchase order was awarded on December 6, 2024 by the U.S. Fleet Forces Command (Atlantic Fleet), a defense agency, with a completion date of December 5, 2029.
The contract does not have a set-aside designation, indicating it was awarded through full and open competition. Ttec Government Solutions LLC is a global customer experience technology and services company that has established itself as a trusted partner for various federal agencies, providing electronic toll collection services, outsourced contact center support, and other customer experience solutions. The company holds several significant federal Indefinite Delivery Vehicles, including a $228 million Blanket Purchase Agreement with FEMA for call center support and a $50,000 Blanket Purchase Agreement with the Department of the Army for Virginia E-ZPass toll charges and transponder procurement.
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