36C25218P1552 Pest Control Services
Added: Dec 15, 2017 8:10 pm STATEMENT OF WORK 1. Description of Services: The Contractor shall provide all management, licenses, laboratory testing, tools, supplies, equipment, transportation and labor to develop and implement an Integrated Pest Management (IPM) plan at the James A. Lovell Federal Health Care Center in North Chicago, IL in a manner that will ensure the health and general well-being of patients, staff, and visitors. Services at the Community Based Outpatient Clinics (CBOCs) are only to remedy those insects brought in by patients and include, but are not limited to: Bedbugs, Scabies, Lice, Roaches, Fleas, etc., on an individual on-call basis. IPM for the CBOC buildings is the responsibility of the Building Manager and is not included in this contract. IPM is a process for achieving long term, environmentally sound pest suppression tough the use of a wide variety of technological and management practices. Control strategies in an IPM Program extend beyond the application of pesticides to include structural and procedural modifications that reduce the food, water, harborage, and access used by pests. The following types of pests are common on this campus, and their abatement should be specifically addressed in the IPM and used to determine workload: ANTS, ARACHNIDS, ROACHES, BEDBUGS, WATERBUGS, SILVERFISH, BEETLES, FLEAS, MOSQUITOES, CHIGGERS, FLIES, MOTHS, SCABIES, LICE OR OTHER INSECTS: MICE, GOPHERS, RACCOON, FOX, RATS, SKUNKS AND OTHER RODENTS, ALL BIRDS AND WATERFOWL. Contractor shall also be responsible for the control of pigeons. This control may entail the use of traps/cages and live bait. Cages must be equipped with adequate food and water to sustain entrapped pigeons until removal by the Contractor. Removal shall occur at frequent intervals and the number of pigeons removed shall be reported to the Contracting Officer s Representative (COR). Contractor will insure that they obtain appropriate Illinois Department of Natural Resources (IDNR) permit for the destruction of Canada goose nests and eggs. It shall be the Contractor s responsibility to remove and properly dispose of bee and wasp nests, and all birds and animals trapped/caught within the property of North Chicago FHCC. 1.1 Basic Services: The contractor shall develop an IPM plan for approval. The IPM plan will require approval by the Contractor s Technical Representative, COR prior to implementation and is subject to the COR and Contracting Officer s (CO) approval. The Contractor s IPM plan shall establish the strategy and methods for conducting a safe, effective, and environmentally sound pest management program. Prospective contractors may review the installation s historical records of pest activity and abatement actions, and survey facilities and grounds in order to develop a pest management plan. In developing the IPM plan, the contractor should address continuous monitoring, pest response and removal procedures, record keeping, warranties, pest education and communication to hospital personnel to prevent pests and disease vectors, and to initiate bird control around the campus. The IPM approach should use targeted methods including habitat/facility modification, biological/genetic/cultural control, mechanical/physical control, and where necessary, the judicious use of least hazardous pesticides. The IPM plan shall comply with all applicable Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), and state/local regulatory guidance on pesticide storage, disposal and applications. Contractor shall submit their IPM plan for approval with the signed offer. IPM services plan required of the contractor shall include, but not be limited to the following tasks: Tasks 1.2.1 Inspect to determine pest management measures are appropriate and required. 1.2.2 Recommend environmental sanitation practices that restrict or eliminate food, water or harborage for pests and recommend engineering practices that limit entry of pests. 1.2.3 Selection and utilization of non-chemical control methods, which eliminate, exclude or repel pest (i.e.), insect electrocution devices, traps, caulking, air screens, etc. Collection and disposal of all pests collected per non-chemical methods. 1.2.4 Selection and use of the most environmentally sound pesticide(s) to affect control when chemical control methods are necessary. 1.2.5 Control of general structural artopod pests (i.e., cockroaches, ants, carpet beetles, spiders, carpenter ants, carpenter bees, etc.). 1.2.6 Control flying insect pests (i.e., housefly, stable fly, blow flies, etc.). 1.2.7 Control predatory pests (i.e., lice, bedbugs, fleas, mites, ticks, bees, wasps, mosquitoes, scorpions, etc.) 1.2.8 Control of stored product pests (i.e., saw tooth grain beetle, red confused flour beetle, trogderma beetles, grain moths etc.) 1.2.9 Control of mice and rats (i.e., house mouse, field mouse, roof rat, Norway rats, etc.) 1.2.10 Control of pest birds and waterfowl (i.e., pigeons, sparrows, blackbirds, geese, etc.) 1.2.11 Control of other vertebrate pests (i.e., dogs, cats, bats, squirrels, gophers, moles, skunks, snakes, rabbits, raccoons, etc.). 1.2.12 Control of wood destroying organisms (i.e., subterranean termites, dry wood termites, fungi, wood boring beetles, etc.). 1.2.13 Control of aquatic pests (i.e., mosquito larva/pupae, algae etc.). 1.2.14 Evaluation of control measures tough follow-up inspections. Consist of all required control methods except fumigation. 2. SERVICE DELIVERY SUMMARY. Performance Objective SOW Para Performance Teshold Develop and Comply with the Approved IPM Plan. Plan developed timely, submitted, and approved. Pests are under control. Typical household variety pests are not present. Rodents and other vermin are aggressively controlled. All pesticides are mixed off base. All pesticides are disposed of properly at an approved off base disposal area. 1.1. Customer complaints shall not exceed the number specified in each performance teshold block listed in paragraph 2.1 2.1 Schedule of Buildings: The following is a list of buildings covered under this service contract: Building 1, 3, 4, 5, 6, 7, 9, 11, 32, 36, 37, 42, 46, 48, 63, 66, 92, 131, 132, 133, 133CA, 133EF, 134, 135, 138, 139, 140, 146, 150-156, 187, 188, 190-192, 195, 215, 216 and 217, Tramway, Greenhomes 201, 202, 205, 206. 2.1.1 Performance Objective SOW Paragraph Performance Teshold Develop and comply with the approved 1.1 Customer complaints shall not IPM Plan for the following buildings: exceed five (5) per month. Building 1 Admin 69,513 Sq Ft Building 3 Admin 19,980 Sq Ft Building 4 Admin 81,697 Sq Ft Building 5 Admin 20,585 Sq Ft Building 9 Admin 32,184 Sq Ft Building 46 Admin 22,411 Sq Ft Building 48 Admin 31,662 Sq Ft Building 135 Admin 75,930 Sq Ft Building 63 Storage 1,953 Sq Ft Bldg 215/216/217 Storage 1,890/620/1,900 Sq Ft Plan developed timely, submitted, and approved. Pests are under control. Typical household variety pests are not present. Rodents and other vermin are aggressively controlled. All pesticides are disposed of properly at an approved off-campus area. 2.1.2 Performance Objective SOW Paragraph Performance Teshold Develop and comply with the 1.1 Customer complaints shall approved IPM Plan for the not exceed eight (8) per month. following Buildings: *Building 6 Kitchen *Building 66 Kitchen *Building 131 Kitchen *Building 133CA Kitchen *Building 133CA Canteen Kitchen *Square Feet is figured in as part of the total building square footage listed in paragraphs to follow. Plan developed timely, submitted, and approved. Pests are under control. Typical household variety pests are not present. Rodents and other vermin are aggressively controlled. All pesticides are disposed of properly at an approved off-campus area. 2.1.3 Performance Objective SOW Paragraph Performance Teshold Develop and comply with the approved 1.1 Customer complaints shall not IPM Plan for the following buildings: exceed five (5) per month. Building 7 Domiciliary 55,559 Sq Ft Building 11 Domiciliary 20,069 Sq Ft Building 66 Domiciliary 53,022 Sq Ft Plan developed timely, submitted, and approved. Pests are under control. Typical household variety pests are not present. Rodents and other vermin are aggressively controlled. All pesticides are disposed of properly at an approved off-campus area. 2.1.4 Performance Objective SOW Paragraph Performance Teshold Develop and comply with the approved 1.1 Customer complaints shall not IPM Plan for the following Buildings: not exceed four (4) per month. Building 131 Hospital 131,797 Sq Ft Building 133 Hospital 182,880 Sq Ft Building 133CA Hospital Building 133EF Clinic Building 134 Nursing Home Care Unit 137,775 Sq Ft Plan developed timely, submitted and approved. Pests are under control. Typical household variety pests are not present. Rodents and other vermin are aggressively controlled. All pesticides are disposed of properly at an approved off-campus area. 2.1.5 Performance Objective SOW Paragraph Performance Teshold Develop and comply with the approved 1.1 Customer complaints shall not IPM Plan for the following buildings: exceed two (2) per year. Building 32 Electric shop 10,526 Sq Ft Building 42 Engineer shop 550 Sq Ft Building 36 Paint shop 1,800 Sq Ft Building 92 Engineer shop 9,912 Sq Ft Building 139 Electric switch shop 7,404 Sq Ft Building 140 Transportation Office 850 Sq Ft Building 37 & 146 Garage 4,782/2,2125 Sq Ft Building 187 Telephone switchboard 1,570 Sq Ft Building 188 Chiller Plant 10,200 Sq Ft Building: 150-156 & 190-192 Emergency generators 115, 450, 450, 450, 450, 450, 450 & 1000, 1200, 1000 Sq Ft Building 195 Parking Garage 1600 Sq Ft Plan developed timely, submitted and approved. Pests are under control. Typical household variety pests are not present. Rodents and other vermin are aggressively controlled. All pesticides are disposed of properly at an approved off-campus area. 2.1.6 Performance Objective SOW Paragraph Performance Teshold Develop and comply with the approved 1.1 Customer complaints shall not IPM Plan for the following buildings: exceed two (2) per year. Building 132 Gym/Swimming Pool 23,546 Sq Ft Building 138 Supply Warehouse 21,130 Sq Ft Plan developed timely, submitted and approved. Pests are under control. Typical household variety pests are not present. Rodents and other vermin are aggressively controlled. All pesticides are disposed of properly at an approved off-campus area. AND ALL SUBSEQUENT BUILDINGS 2.2 Visits: A daily schedule will be established by the Contractor for all areas. There will be no limit to the number of visits required of the Contractor or his operators to maintain satisfactory control. The Contractor will check-in daily with the COR, Monday tough Friday (excluding approved holidays). Other visits as deemed necessary by the Contractor to maintain control may be required. A schedule of service will be established to be completed primarily during normal working hours (7:00AM to 3:30PM) to the extent possible. A service schedule will be set up between the technician and COR on the first working day of the calendar quarter and will remain in effect until it is reviewed for accuracy and adequacy at the beginning of the next calendar quarter. Contractor will be given wide latitude to complete required weekly, quarterly, and yearly IPM programs according to location and scope of service provided. Special projects shall consist of such tasks (but not limited to), the treatment of sub-basement, courtyards, tunnels, attics, penthouses and all other areas as listed toughout this solicitation that are deemed to need special attention during different intervals of this contract. These special projects shall be scheduled for Friday as deemed necessary. Where construction projects are being conducted, the IPM may be modified/placed on hold. Recovery room and Surgery are located in Building 133. The treatment and performance of IPM may be accomplished either day or night as scheduled and agreed upon by the COR and Pest Control Operator. Arrangement for treatment of all closed buildings, or unoccupied areas in the listed group of buildings must be made in advance with the COR. 2.3 Emergency Call Back: Call back service shall be accomplished at no additional charge to the government. The Contractor shall within one (1) hour after receipt of notification by the Contracting Officer or his/her designee, make contact with the COR or his designee to schedule Integrated Pest Management (IPM) Services to correct the emergent condition. IPM service must be performed within two (2) hours of the emergent call for service. The designee after normal working hours will be the Administrative Officer on Duty (AOD). Appropriate phone numbers to respond to the call-back will be provided by the COR along with a listing of alternate names and phone numbers. 2.4 Routine Call Back: The Contractor shall within twenty-four (24) hours after receipt of notification by the Contracting Officer, or his/her designee, and at no additional cost to the Government; re-treat previously treated areas when inadequate control (as per specifications) was outlined. Contractor shall be called back at no additional charge to the Government for the re-treatment/continuation of treatment of a previously treated area, in the event of a re-infestation occurring within ten (10) days of initial treatment. On all treatments it will be the responsibility of the Contractor to provide documents stating that the treated areas are clear of pests and ready for patient/Admin use. 2.5 Operators: Operators shall report personally to the COR, or his/her designee s office in Building 131, Room 1E, or Building 133, AOD s office after hours or on holidays, on scheduled days for any instructions for location of infestation, as called in by wards, clinics, etc. The Contractor will submit a written report of all activities during each visit, with the signature of the COR at the end of the week during normal work weeks, signifying that the work was done. A report will be filled out and signed by the AOD if the service was performed after hours or on holidays as a result of a call back. After signature, these reports will be brought back to the COR s office, Building 131 Room 1E. At no time will a service not listed in this Contract be performed without written authorization by the Contracting Officer. Services provided without written authorization from the Contracting Officer will be at no cost to the Government. 2.6 Service Schedule: Service is to be performed in accordance with the following schedule: The contractor is required to come every work day Monday tough Friday (excluding appropriate holidays) to the FHCC, North Chicago, IL. The following is a minimum service to be provided to a building and its frequency: Building Building name/type Frequency of service 1 Administrative 1 time per year 3 Administrative 1 time per year 4 Administrative 1 time per year 5 Administrative 1 time per year *6 Kitchen/Dining Weekly 7 Patient Care Weekly 9 Administrative 1 time per year 11 Patient Care Weekly 32 Engineering shop 1 time per year 36 Recycling/Carpenter Shop 1 time per year 37 Vehicle garage 1 time per year 42 Engineering shop 1 time per year 46 Administrative 1 time per year 48 Administrative 1 time per year 63 Storage 1 time per year 66 Patient Care Weekly 92 Engineering shop 1 time per year 119 Recycling shop 1 time per year 131 Patient Care Weekly *131 Food Service areas Weekly 132 Gym/Swimming pool Weekly 133 Hospital Weekly *133 Food Service areas Weekly 133CA Patient Care areas Weekly *133CA Food Service areas including Canteen Weekly 133EF Patient Care Weekly 134 Nursing Home Weekly 135 Administrative/as needed 4 times per year 135 Child Care Center Monthly 138 Supply Warehouse 4 times per year 139 Electrical Switch Station 1 time per year 140 Transportation Office 1 time per year 146 Garage 1 time per year 150-156 & 190-192 Emergency Generators 1 time per year 187 Telephone Switchboard 1 time per year 188 Chiller Plant 4 times per year 195 Parking Garage 1 time per year 215-216-217 Switch gear 1 time per year Tramway 1 time per year Greenhomes 201,202, 205, 206 Patient Care Weekly Penthouse/pipe chase/basements/sub-basement service will be included with the building. * Food service areas are to be inspected weekly. Because pest control reports are disseminated to other areas of the hospital, all food service reports be documented on separate forms in addition to being listed on the CORs report. Closed Buildings: Arrangements for treatment of all closed buildings, or unoccupied areas in the listed group of buildings, must be made in advance with the COR. 2.8 All Other Areas: All wards, clinics, tunnels, basement, pipe spaces beneath buildings, penthouses, elevator shafts and pits and any other areas at this facility not mentioned, shall be treated using approved and accepted methods, consistent with the highest quality of pest control techniques, in accordance with the latest Environmental Protection Agency (EPA) requirements and limits at least once a year. The Contractor is responsible for TOTAL pest management and agrees to schedule sufficient personnel to maintain the quality of service required by this medical campus. This Contract is established for a total Integrated Pest Management Program. 2.9 Restrictions on Pest Control Materials: All rodenticides or traps shall be placed only at times and in the areas approved by the COR, or his/her designee. Rodenticides, and/or traps shall be replaced as necessary and per manufacturer recommendations. No pest control material or trap shall be placed where it may be recovered by patients, nor shall such material be allowed to contact food or cooking utensils. The use of rodenticides shall be used in accordance with the latest EPA rules and regulations, and all applicable codes. A record in duplicate shall be made of the location where each portion of any such rodenticide and/or trap is placed; one copy is to be retained by the contractor s operator and one copy is to be left with the COR. The Contractor shall be required to furnish tee (3) copies of a listing to the FHCC prior to the initial application of pesticides and rodent control chemicals. The listing shall include trade names, chemical names, a label showing contents of the chemical, the strength used, the method of application and the antidote thereto, as contained in the Material Safety Data Sheet required by the EPA. The Contractor must keep this listing updated at all times, showing any and all changes of chemical or products used in the performance of this contract. A log will be kept depicting location of all traps and devices placed by the Contractor in the individual building/spaces. This information will be forwarded to the Emergency Department staff for use in the emergency treatment in the event of ingestion and/or contact with the material by humans. 2.10 Removal of Dead Rodents: It shall be the Contractor s responsibility to recover and properly dispose of all dead or dying rodents, birds and animals in a timely/scheduled fashion. 2.11 Storage of Pest Control Materials: No pest control materials or equipment shall be stored or kept at the Hospital when the operator is not working and/or without the written approval of the COR. 2.12 Special Qualifications: The contractor will have a licensed pest control manager specifically assigned to support this contract, and available within the timeframe specified in paragraph (2) above to meet with the COR or a designee. Moreover, all contract employees that apply pesticides must have an Illinois pesticide application license. The contractor will be responsible to ensure that the licenses and training of contractor personnel are kept current. A copy of all Contractor personnel providing service at this medical center must have a copy of their current license on file with the COR. Contractor will certify in writing tough e-mail or equivalent means that the sub-Contractors for this Contract are qualified and have the appropriate licenses to provide service at this Illinois medical facility. In addition, all mixing and storage of pesticides shall be performed off the FHCC campus. If the Contractor spills or releases any hazardous substance, the Contractor should immediately notify the COR and FHCC Medical Center Safety Officer. 2.13 Certifications: Certified applicators are required in the performance of the work under this Contract. Each applicator designated by the contractor to perform work under the contract will furnish a copy of his/her state license (showing categories) to the contracting officer prior to reporting to work. All applicators will be provided with pictured identification, which must be visible on their uniform. Contact the COR for ID applications and photo processing times. Their name and the company name will be inserted so they are easily recognizable at all times. In cases where the Contractor has two or more persons reporting to work under the Contract, one of these will be designated as a supervisor and must be fully licensed in all pest management categories in which work is to be performed. Only licensed employees may assist the supervisor in the performance of the work as long as they are in immediate contact with and visible to the supervisor. The supervisor will assume all responsibility for their work. On each visit, the applicator(s) shall report to the COR or designee in Bldg. 131, Room 1E during normal working hours, or Bldg. 133 AOD desk after hours prior to performing any work. 2.14 Conformity To Regulations: The Contractor shall conform to all regulations, Federal, State and local, governing examining and licensing of pest control operators, performance of pest control, use of approved pest control chemicals and equipment, which may be in effect for the area for which the work under the contract will be performed and proper disposal methods for all products/containers etc. 2.15 Disposal of Hazardous Wastes: The Contractor shall not dispose of any excess pesticide, pesticide containers or any other materials contaminated by pesticides at any location on the medical facility premises except as specified by the COR. 2.16 Storage of Pest Control Materials: No pest control materials or equipment shall be stored or kept at the FHCC when the operator is not working, without express approval of the COR. 3.0 GENERAL INFORMATION: Areas to be serviced are as stated above in section 2.1. and 2.2. This is to include area-wide which includes inter-building corridors, basement and steam tunnels. 3.1 Quality Control: The Contractor shall develop, maintain and provide a copy of a quality control program to the COR to ensure systematic inspection of facilities and grounds for pests, a customer service call for service/emergency response system for pest removal, and a continuous pest prevention/education program for Medical Center managers and food managers. The Contractor shall develop and implement procedures to identify and prevent defective services from reoccurring. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in paragraph 2, Service Delivery Summary. The COR must have a specific quality control inspector to notify in case of customer complaints. 3.2 Quality Assurance: The COR will periodically evaluate the Contractor s performance in accordance with the Quality Assurance Surveillance Plan. The Contractor will assist this facility with the development of a pesticide usage log and a sighting log that will best suit the needs of both parties. Additionally upon the signing of the contract the Contractor and COR will agree upon a random weekly inspection form that is not labor intensive and is conducive to efficient management of the IPM program. 3.3 FHCC Medical Center Remedies: The Contracting Officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items, for Contractor s failure to correct nonconforming services. 3.4 Reporting Information: The Contractor shall submit data as requested by the COR for preparation of any reports required in connection with the pesticides used. This includes providing daily information on the Pest Management Maintenance record which is mutually accepted by the Contractor and the COR. Reports are to be completed and turned-in to the COR at the end of each work week. 3.5 Performance: Contractor shall respond by phone within one hour of being called and on-board in not more than two hours after being called by the COR, or his/her designee. Every effort shall be made to be at the site within that time frame. All work shall be accomplished in accordance with the terms, conditions and specifications of the subject contract. Failure to perform any of the services as set forth in this contract shall constitute grounds for termination of the Contract under the Default Clause. 3.6 Authority of Operators: Only licensed operators designated by the Contractor may perform required services under this contract. Such operators must bear the Contractor s signed designation. On each visit, the operator(s) shall report to the COR, or his/her designee, prior to performing any work. The Contractor shall be responsible for insuring that his operators are properly identified by badge and uniform insignia, so that their identity and purpose can be readily ascertained when working toughout the medical center. FHCC Contractor Identification badges will be provided tough the COR. IDs must be visible at all times. 3.7 Authorized Service: Only those services specified within the Contract are authorized under this contract. Before performing any services of a non-contract nature, the COR, Steve Navarro, at (224) 610-5706 (or by cellular phone tough the AOD), must be advised of the reasons for these additional services. If appropriate, ONLY the Contracting Officer, or his/her designee, may authorize the additional services under separate purchase. The Contractor is cautioned that only the Contracting Officer located at the Great Lakes Acquisition Center may authorize additional services under this contract, not the COR, and that reimbursement will not be made unless this prior authorization is obtained from the Contracting Officer. 3.8 Special Conditions: No later than ten (10) calendar days after notification of award, and prior to the start of services, the Contractor must provide to the COR, or his/her designee, a listing of their authorized technicians and a copy of their Illinois State License, their schedules, and information regarding a contact person who will be working as a project manager for this contract and the required information regarding the chemicals planned for contract usage. 3.9 Required Contractor Reporting 3.9.1 Personnel shall report at the beginning of their scheduled work shift and out at the end of their scheduled work at FHCC North Chicago, IL. Sign-in will be Bldg. 131, Room 1E. The Contractor s personnel will complete and submit to the COR a Contractor s Field Service Report, a mutually agreed upon report for documentation of service. All Services performed during the work shift will be documented and a copy submitted at the end of the work week. Every applicator will include on this document the following information which is necessary to meet the regulatory requirements of the state of Illinois: 3.9.2.1 The name of the individual who applied the pesticide. The name and address of the person for whom the pesticide was applied, if other than the commercial applicator. The specific areas of the medical center, by building and room number where each pesticide was applied. The pest or pests against which the pesticide was applied. The date and time of application. The brand name of the pesticide applied. The name of the pesticide manufacturer, or the federal environmental protection agency registration number of the pesticide. The rate of application or amount of the pesticide applied, and the total area Treated. 3.9.2.9 A report that the area treated is free from pests and ready for patient use. 3.9.3 The Contractor is responsible for supplying, completing and submitting all reports required or requested by Federal, State or local ordinances, which pertain to any duties contained in the contract. When signing reports, the COR is only acknowledging work completion. Signature on any report provided by the Contractor will not constitute additional costs for services, devices, or application of pest control chemicals. Refer to authorized service, paragraph 3.7 3.9.4 The Contractor is only authorized to apply pesticides or use mechanical/electrical devices approved by the COR as described in the Best Practices . The Contractor will furnish the COR s office, prior to initial application the trade names (if any), and the chemical names of all approved pesticides/chemicals along with appropriate antidote information and current Material Safety Data Sheet (MSDS). The Contractor shall supply this information as new products are submitted for approval to the COR. This information is required for emergency treatment in the event of exposure by humans. The approved list of pesticide/chemicals will be reviewed by the COR to insure compliance and accuracy of documents provided semi-annually. 3.10 Compliance with the General Safety Regulations: A. All Contractors and Subcontractors performing services for the Government shall comply with all Occupational Safety and Health Administration (OSHA), State, County and Municipal Safety and Occupational Health Standards, and any other applicable rules and regulations. Also, all Contractors and Subcontractors shall be held responsible for the safety of their employees and any unsafe acts or conditions that may cause injury or damage to any persons or property within and around the work site area under this contract. B. All ladders, scaffolding, tools, equipment, personal protective equipment, etc. shall be OSHA approved for the work to be performed. Contractor shall use caution signs as required by OSHA Regulations. Caution signs shall be on-site upon commencement of Contract. C. The Contractor shall purchase and issue all chemicals in their original containers. Materials that require precautionary warnings shall have affixed to all containers such labels or markings as are prescribed by law, regulatory agencies or this Contract. Any violation of OSHA may be subject to default action. Contractor shall furnish to the COR two (2) copies of Material Safety Data Sheets (MSDS), for all products proposed for use, a minimum of seven (7) days prior to beginning service, for approval. Contractor must update copies of the MSDS on an annual basis. In addition, each time a new chemical product is proposed to be introduced into the facility, a copy of that product's MSDS must be provided to the COR for approval, prior to the product being used at the facility. 3.11 Security Requirements: Contractor will be responsible for ensuring that identification badge or uniform insignia properly identifies his/her operators so that their identity and purpose can be readily ascertained when working toughout the medical center. FHCC Contractor ID badges are available tough the COR and must be prominently displayed by the pest control technicians while in the medical center. 3.12 HIPAA Compliance: Contractor must adhere to the provisions of Public Law 104-191, Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the National Standards to Protect the Privacy and Security of Protected Health Information (PHI). As required by HIPAA, the Department of Health and Human Services (HHS) has promulgated rules governing the security and use and disclosure of protected health information by covered entities, including the Department of Veterans Affairs (VA) and FHCC. In accordance with HIPAA, the Contractor could be required to enter into a Business Associate Agreement (BAA) with FHCC. 3.13 Hours of Operation: A schedule of service will be established to be completed primarily during the working hours, (7:00 AM to 3:30 PM) to the extent possible. Pest control applications in patient care areas will be coordinated between the COR and the nurse manager in all cases. The service schedule will be confirmed between the Contractor technician and COR prior to the first working day of the calendar quarter and will remain in effect until it is reviewed for accuracy and adequacy at the beginning of the next calendar quarter. Contractor will be given wide latitude to complete IPM programs according to location and scope of service provided. 3.14 Interference to Normal Function: Contractor personnel are required to interrupt their work at anytime so as not to interfere with the normal functioning of the facility, including utility services, fire protection systems, and passage of facility patients, personnel, equipment and carts. 3.13.1 In the event of an emergency, Contractor services may be stopped and rescheduled on the next business day at no additional cost to the government. 3.13.2 In the event climate or weather conditions become unsuitable for work, treatment may adversely affect patients, visitors or staff, and/may induce an environmental hazard, then the entire work shall be re-scheduled to a date and time satisfactory to the contractor and the COR. Postponement will not reflect any penalties assessed to the Contractor, nor should there be any additional cost to the Government. Contractor personnel shall inform the COR or the designee of the need to gain access to secured areas. If the need to gain access to secured areas is to occur during off hours, prearranged scheduling should be made so that a Housekeeping Supervisor would be available to assist personnel in gaining entry. Certain keys will be issued to the technician assigned to FHCC North Chicago, IL. The Contractor will sign for the keys and will maintain appropriate security of said keys. Keys will be returned upon expiration of this contract for whatever reason. Contractor shall by written communication coordinate with the COR to complete the Integrated Pest Management Plan programs according to location and scope of work. 3.15 Documentation: This facility will require specialized documentation to satisfy the requirements of local state and federal government agencies and independent consultants such as the Joint Commission on Accreditation for Hospitals, as well as for services rendered verification for payment of monthly statement. At a minimum, the following information will be provided to the COR: Proposal/Contract Quality Control Plan Certificate of Liability Insurance Appropriate Business License Pest Management Reports Rodent Control Check-Off sheets and Site Inspection Notes Pest Management Maps Pesticide Usage log or invoicing Sighting log Inspection form MSDS/Labels List of Pesticides intended for use in specific areas Manager and Applicator s state licenses 3.16 Point of Contact: CONTRACTOR CONTACT -- Provide telephone number(s) to call to schedule pickups and/or services: ____________________________________________________________________________________ Provide name(s) of authorized contact person(s): ______________________________________________ _____________________________________________________________________________________ 3.17 Identification, Parking, Smoking, and VA Regulations: A. The Contractor's employees and/or subcontractors approved by the COR shall wear visible identification at all times while on the premises of the FHCC North Chicago, IL Contractor identification badges can be obtained tough the COR. Other identification shall include but not be limited to a company identification card, which shall include the company name, employee name, title, and a photograph of the employee. Additional costs for screening/background investigations as required for government identification cards will be the responsibility of the Contractor. Inquire tough the Contracting Officer which forms and web sites are required prior to the start of this Contract. All employees of the Contractor or Subcontractor providing services to the Government must wear a company uniform identified with the company name and/or logo. Uniforms must be neat and clean at all times while working at the FHCC and will be approved by the COR. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court. B. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the FHCC Police Section and the COR. The FHCC will not invalidate or make reimbursement for parking violations of the Contractor under any conditions. Smoking is prohibited inside any buildings at the FHCC. Possession of weapons is prohibited. C. Any interior or exterior doors that must be unlocked to gain access shall be kept locked during the performance of work unless it results in the creation of a safety hazard. In those instances the Contractor is responsible to take necessary actions to maintain the same level of security prior to gaining access/performing work. Should any other devices need to be unlocked like an entry gate, those devices must be locked immediately upon entry or exit. At no time shall the Contractor allow any person into a locked area or loan keys/access cards to another person. Contractor may be held in default for failure to comply with this requirement and subject the Contractor and employees to contract and other legal remedies. D. Due to the nature of working at a Government facility, the Contractor's staff may be required to sign in and out each day at a designated location determined by the COR. Appropriate written notification will be given to the Contractor. The Contractor agrees that none of its officers or employees shall use or reveal any research, statistical, medical, or security information, which may be obtained during the performance of the work or as a result their presence on Government premises without the written consent of the Government. Smoking is prohibited inside all buildings at the FHCC. 4.0 PLACE OF PERFORMANCE: Captain James A. Lovell Federal Health Care Center (FHCC) 3001 Green Bay Road North Chicago, IL 60064-3048 5.0 PERIOD OF PERFORMANCE: Base Year: Date of Award tough December 31, 2018 Option Year 1: January 1, 2019 tough December 31, 2019 Option Year 2: January 1, 2020 tough December 31, 2020 Option Year 3: January 1, 2021 tough December 31, 2021 Option Year 4: January 1, 2022 tough December 31, 2022
36C25218Q0317 Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12
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