Definitive Contract 36C24420C0071
- Not listed
- This is a firm-fixed price contract awarded by the Department of Veterans Affairs Network Contracting Office 4 to Mountainside Medical Equipment Inc., a service-disabled veteran-owned small business, to provide telephone switchboard operator services for the Erie VA Medical Center in Erie, Pennsylvania. The contract has a one-year base period and four one-year option periods, with a total potential value of $1,156,800. The services include receiving and routing incoming calls, placing outgoing...
- The Department of Veterans Affairs (VA) Veterans Health Administration (VHA) Veterans Integrated Service Network 4 awarded a Firm Fixed Price Delivery Order contract to Via Visually Impaired Advancement (Via), a non-profit AbilityOne organization, for $312,884.00 to provide switchboard services at the Erie VA Medical Center (VAMC) located in Erie, Pennsylvania. The contract has a period of performance from April 1, 2019 to March 31, 2020 and was not set aside for any socioeconomic program....
- This is a $491,809.28 firm-fixed-price definitive contract awarded by the Department of Veterans Affairs (VA) to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB), for phone answering support services at the Erie VA Medical Center in Erie, Pennsylvania. The contract includes one base year from October 1, 2025, through September 30, 2026, and one six-month option period from October 1, 2026, through March 31, 2027. The services required under this contract...
- This contract award to Mountainside Medical Equipment Inc., a self-certified small disadvantaged and veteran-owned business, is for providing night and weekend switchboard coverage services to the U.S. Department of Veterans Affairs (VA). The contract has a firm-fixed price of $845,649.96 and a period of performance through September 30, 2025. No set-aside designation was used for this award. Mountainside Medical Equipment is the prime contractor and will be providing the requested telephone...
- <p>The Department of Veterans Affairs (VA) Veterans Health Administration awarded a Firm Fixed Price delivery order contract for $305,020.00 to Via Visually Impaired Advancement (doing business as Via), a non-profit AbilityOne organization, for switchboard services. The contract does not have a set-aside designation and was awarded on April 1, 2018 with a completion date of March 31, 2019. The place of performance is Erie, Pennsylvania.</p>
- The Department of Veterans Affairs (VA) awarded a $741,132.07 firm fixed price purchase order to Mountainside Medical Equipment Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB), to provide 6 months of switchboard and information desk services at the Stratton VA Medical Center in Albany, NY. This award was made under a sources sought notice seeking SDVOSB and Veteran-Owned Small Business (VOSB) providers for switchboard services at several VA medical facilities across New York and...
- The Department of Veterans Affairs Veterans Health Administration, specifically Veterans Integrated Service Network 2, awarded a $3.15M definitive firm fixed-price contract to Association For Vision Rehabilitation And Employment, Inc. (doing business as Avre) on October 1, 2020, for telephone switchboard operator services at the VA Hudson Valley Healthcare System. The contract runs through September 30, 2025, and requires Avre to provide comprehensive switchboard coverage at VA facilities in...
- The Department of Veterans Affairs Veterans Health Administration awarded a $545,023 firm fixed price purchase order to Career Management Associates of Iowa, LLC for switchboard operator services. The contract calls for one supervisor and one non-sighted operator available 24/7 to handle incoming calls and route callers at the Birmingham VA Medical Center in Alabama, as originally solicited. Historical monthly call volumes at the facility range from 45,000 to 65,000, with an abandonment rate...
- The Department of Veterans Affairs (VA) awarded a $22,623,104.00 firm-fixed-price definitive contract to a Service-Disabled Veteran-Owned Small Business (SDVOSB) prime contractor for the ERIE PA EHRM INFRASTRUCTURE UPGRADES project. The contract involves comprehensive infrastructure upgrades at the Erie VA Medical Center in Pennsylvania, including electrical power systems, HVAC upgrades, communication infrastructure improvements, physical security enhancements, and campus-wide fiber backbone...
- <p>The Department of Veterans Affairs Veterans Health Administration awarded a firm-fixed-price definitive contract to Aurora Of Central New York, Inc., a non-profit organization, to provide switchboard operator services at the Syracuse VA Medical Center. The contract has a potential value of $3,142,872.00 and a completion date of September 30, 2024. The contract does not have a set-aside designation and was awarded on October 1, 2017 for a 24/7 operation.</p>
The Department of Veterans Affairs Veterans Health Administration awarded a $271,000 firm fixed price contract to Mountainside Medical Equipment, Inc. to provide telephone switchboard operator services for the Erie VA Medical Center located in Erie, Pennsylvania. The solicitation sought coverage from 8:00 AM to 8:00 PM Monday through Friday to handle an average of 17-24 calls per hour, and required compliance with all security requirements and the Department of Labor wage determination. This requirement had a service-disabled veteran-owned small business set-aside designation under NAICS code 561421. The one-year base period of performance is from April 1, 2020 through March 31, 2021, with the option to extend the contract for four additional one-year terms. Funding comes from the Veterans Health Administration Veterans Integrated Service Network 4 to support patient services at the Erie VA Medical Center.
Name | Description | Solicitation Number | FederalAgency | Type | PostedDate |
|---|---|---|---|---|---|
ERIE VA MEDICAL CENTER TELEPHONE SWITCHBOARD SERVICES VENDOR Q&A / EXTENDED RESPONSE TIME | 36C24420Q0150 | Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 4 | Solicitation 1/1 | 12/11/19, 9:10 AM |
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| P00002 | Funding Only Action | $135.5k | 10/1/20 | |
| P00001 | Exercise an Option | $0 | 9/15/20 | |
| Not listed | Not listed | $135.5k | 4/1/20 |