This is a $19,527,292.88 Firm Fixed Price definitive contract awarded by the United States Department of Agriculture (USDA) to Arlluk Technology Solutions LLC, an 8(a) certified small disadvantaged business and subsidiary of Alaskan Native Corporation Koniag, Inc. The contract is for the Office of Customer Experience AskUSDA Call Center. This is a sole source 8(a) award, allowing the government to contract directly with a small, disadvantaged firm to support the USDA's customer experience programs. Arlluk has significant experience providing IT services, including cloud migration, software development, cybersecurity, and call center operations, to federal civilian agencies. The contract has a period of performance through February 2025.
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