This federal contract award is for HOSTED AUTO DIALER SERVICES provided by SWN Communications Inc., doing business as Send Word Now, to the Federal Emergency Management Agency (FEMA) Incident Support Section. The contract has a ceiling value of $12,914.11 and was awarded on September 26, 2018 under the IT Schedule 70 Multiple Award Schedule contract vehicle. The services being delivered include a SaaS platform for emergency notification and communication, enabling FEMA to quickly disseminate critical information during disasters, public health emergencies, and other incidents. The contract does not have a set-aside designation. SWN Communications is the prime contractor and has previously provided similar services to other civilian federal agencies, including the Departments of Justice, Health and Human Services, Interior, and Agriculture.