Wellness Program

Hillsborough County Public Schools (HCPS) has issued a Request for Proposals (RFP) for a comprehensive wellness program to serve approximately 24,181 employees, seeking a vendor to provide an integrated wellbeing platform covering physical, emotional, social, and financial pillars of employee health. The RFP seeks a solution that includes health assessments, biometric screening coordination, challenge programs, coaching services, incentive management, communications, and reporting capabilities. Minimum vendor requirements include current Florida business licenses, proof of financial viability, at least five years of experience providing wellbeing services with a minimum of five education clients, and demonstrated experience with clients exceeding 25,000 lives. The solicitation requires vendors to provide pre-built and customizable challenges with native mobile app capabilities, integrate with HCPS's medical carrier and benefits administration systems, and calculate ROI and claims savings. Key evaluation criteria include capabilities (25 points), platform and demo functionality (20 points), organizational experience (10 points), member experience and engagement (10 points), communications and reporting (10 points), pricing and performance guarantees (10 points), account management (5 points), and small business encouragement (10 points). Technical questions were due by September 16, 2025, with proposals required to be submitted electronically via VendorLink by October 2, 2025 at 3:00 PM, with finalist interviews scheduled for December 16, 2025.

The RFP includes a Small Business Encouragement Program (SBEP) that encourages participation of local certified small businesses, with vendors required to identify and incorporate OSD-registered SBEP vendors in their proposals. Only companies appearing in the VendorLink vendor directory are eligible for SBEP participation. The incumbent vendor is Vitality, which has supported the program since 2024. The current wellness budget is approximately $2.5 million annually, funded through medical carrier credits, with a breakdown including $1.4 million for incentives and rewards, $321,000 for administrative fees, $310,000 for biometric screenings, and $450,000 in additional expenses. Participants can earn up to $300 in gift cards or program points. The contract will be effective from January 1, 2027, through December 31, 2027, with potential automatic renewals for up to four additional one-year periods. Vendors must comply with federal and state requirements including FERPA and HIPAA, and integrate with Aetna as the medical carrier, pharmacy data, and existing benefit administration systems. The procurement process also requires vendors to complete an affidavit certifying they do not have business connections with specified foreign countries of concern.