TeamViewer - Subscription Renewal

The Ohio Department of Developmental Disabilities is seeking quotes for a TeamViewer Tensor Basic subscription renewal through a Request for Quote (RFQ) process, posted January 27, 2026, with quotes due February 11, 2026. The procurement involves one quantity of TeamViewer Tensor Basic subscription renewal that includes five Tensor Agents and 2,500 managed devices, with delivery required directly to the department's Information Technology Services office at 30 E. Broad Street, 13th Floor, Columbus, Ohio, Attn: Kim Lewis (614-369-4083). All quotes must be dated with an expiration date at least 90 days from submission, reference the contract number and Product ID, and be submitted through OhioBuys. Bidders are required to provide a Data Security form as an attachment and must comply with State IT Security Policies and Standards, including implementation of security controls aligned with NIST Special Publication 800-53 at a moderate baseline level consistent with FISMA 2014 requirements. Award will be made to the lowest, responsible, and responsive bidder.

This procurement is designated as a Minority Business Enterprise (MBE) set-aside, restricting eligibility to certified MBEs. All bidders must be registered with the Ohio Office of Budget & Management (OBM) and have received a payee/supplier ID, which can be verified through https://ohiopays.ohio.gov/. Contractors must comply with comprehensive data security and privacy requirements outlined in the Data Security and Privacy Terms exhibit, including maintaining annual SOC 2 Type II audits (AICPA standards), ensuring all state data resides within the contiguous United States across a minimum of two geographically distant data centers, and reporting security incidents within 24 hours of discovery. The contractor must also maintain business continuity and disaster recovery plans and is responsible for all remediation costs associated with identified security issues. No specific budget range or award value has been disclosed in the procurement documents.