STC QUEST ONE

The State of South Carolina's State Fiscal Accountability Authority, through its Division of Procurement Services and Information Technology Management Office, is seeking to establish a Statewide Term Contract for Quest One security software and related services. The procurement targets three specific product categories: One Identity Solutions, Platform Management Solutions, and Professional Services. Qualified manufacturers or authorized Quest licensing resellers are invited to submit proposals for a contract that will facilitate software acquisition for all South Carolina public procurement units, with mandatory participation for state agencies and optional participation for local governmental units. The evaluation process will be weighted 80 points for technical capability and 20 points for business proposal, with selection based on the highest cumulative total discount percentage off Quest's Manufacturer's Standard Retail Price (MSRP). Proposals are due July 28, 2020, at 11:00 AM, with a non-mandatory pre-bid conference scheduled for July 6, 2020, at 10:00 AM via teleconference. Questions from potential offerors must be submitted by July 1, 2020, at 5:00 PM, and award notification is expected on October 15, 2020.

The contract will have an initial one-year term beginning November 30, 2020, with four possible one-year renewal options, creating a potential maximum contract period of five years. Only one offeror will be selected, and they must be either the Quest manufacturer or an authorized reseller with official authorization letters. Offerors must be registered as a South Carolina vendor and comply with state laws, including information security requirements, drug-free workplace certification, and debarment certifications. The contract includes a mandatory one percent administrative services fee on total sales, to be collected and remitted quarterly to Procurement Services. Technical support must be available within 24 hours of request, and product delivery is expected within 30 days of purchase order receipt. While no specific set-aside designations were mentioned, offerors must submit their most recent MSRP listings with SKU numbers and discount percentages. The state reserves the right to purchase from alternate vendors if contract holders decline to match prices at least ten percent below the contract price. Although no specific budget range was provided, the statewide nature of the contract suggests significant potential sales volume.