STC MOBILE DEVICE PROTECTION PLAN

The State of South Carolina, through its Division of Procurement Services, is seeking qualified vendors to establish a statewide term contract for a mobile device protection plan covering cellular devices, tablets, laptops, Chromebooks, and MacBooks for all public procurement units. The solicitation requires comprehensive protection plans that include protective cases and screens, multi-year insurance coverage, zero deductible options, multiple claims per device, replacement policies for non-repairable devices, and local pickup and delivery services. The contract is divided into three geographic regions: Region I (12 counties), Region II (16 counties), and Region III (15 counties), with vendors required to provide stores and services within their bid regions. Evaluation of proposals will be based on three primary criteria: technical proposal (55 points), qualifications and experience (25 points), and business proposal (20 points). Key dates include a pre-proposal conference on April 5, 2024, at 10:00 AM via Microsoft Teams, with questions due by 3:00 PM that same day, and proposals due May 8, 2024, at 11:00 AM. The initial contract term is one year with four one-year renewal options, potentially spanning a total of five years from July 6, 2024, to July 5, 2029, with the potential to award up to two vendors per region for each lot.

There are no specific set-aside designations mentioned in the solicitation, but vendors must register as South Carolina vendors and comply with state and federal regulations, including illegal immigration, drug-free workplace, and ethics certification requirements. No incumbent vendors are identified for this contract. Pricing must be submitted based on tiered service levels (basic, premier, elite) and plan terms, with pricing calculated as a percentage of manufacturer suggested retail price (MSRP) for each device category. Vendors must submit pricing that can be applied statewide or regionally, with separate pricing required for each region and lot. An administrative services fee of one percent of total dollar purchases will be collected quarterly, excluding sales taxes and adjusted for credits or refunds. While no specific budget range is provided, the contract is mandatory for all Using Governmental Units and may be optionally used by local public procurement units, suggesting potential for significant transaction volume across the state's mobile device ecosystem.