RFP 6440 - Microsoft MXDR Services

Macomb Community College in Warren, Michigan has issued Request for Proposal (RFP) No. 6440 seeking Microsoft Managed Extended Detection and Response (MXDR) Services for a 36-month contract period. The procurement targets a comprehensive cybersecurity service designed to consolidate threat detection, response, and remediation into a single provider utilizing Microsoft-based security tools and platforms. The primary deliverables include configuring and co-managing Microsoft Sentinel SIEM, providing 24x7x365 security event monitoring, and integrating with existing systems such as Microsoft 365, Active Directory, and Palo Alto firewalls. The RFP covers an environment with 78,527 total Microsoft 365 accounts, encompassing 22,537 students, 675 non-faculty full-time employees, and various part-time and contractor accounts. Proposals are due by July 25, 2025, with a proposed contract start date of September 1, 2025. Evaluation criteria will emphasize vendors with experience in higher education security, formal Microsoft certifications, and demonstrated ability to comply with regulations like FERPA, HIPAA, and GLBA.

The RFP does not explicitly specify set-aside designations or restrictions for disadvantaged enterprises. The procurement involves integration with an existing mature IT security program based on the CIS v8 framework, requiring vendors to work within the college's current technological infrastructure. Pricing will be determined through Appendix A, which includes one-time implementation costs, annual monitoring fees for specific devices and systems, and optional bid alternates for supplemental Microsoft services and limited-scope service desk support. While a precise total contract value is not specified, vendors will be expected to provide comprehensive pricing that covers the 36-month contract period. The college appears open to competitive proposals from vendors capable of meeting their detailed cybersecurity service requirements, with a preference for providers demonstrating specialized expertise in higher education security environments and robust Microsoft security certifications.