PARATRANSIT SCHEDULING AND DISPATCHING SOFTWARE

The Niagara Frontier Transportation Authority (NFTA) is seeking a Request for Proposal (RFP) for Paratransit Scheduling and Dispatching Software, with a primary focus on serving Erie County and potentially all New York State counties. The procurement targets comprehensive software solutions to enhance paratransit operational efficiency, specifically for scheduling and dispatching services in Buffalo, NY. Vendors must submit their proposals electronically through the Bonfire Interactive procurement portal by June 20, 2025, at 10:00 AM, with a multi-year contract anticipated. To participate, potential bidders must register on the NFTA's procurement platform at https://nfta.bonfirehub.com/, which was established on August 2, 2022, to streamline the competitive procurement process. The RFP appears to require a sophisticated software solution that can manage complex paratransit scheduling and dispatching requirements, though specific technical specifications and evaluation criteria are not fully detailed in the provided documentation.

The contract opportunity presents no specific set-aside designations for disadvantaged enterprises, with 0% goals listed for minority-owned, women-owned, and service-disabled veteran-owned businesses. No incumbent vendors or existing contractors were identified as having been awarded similar contracts within the past five years. The procurement appears open to any qualified business entity capable of delivering a comprehensive paratransit scheduling and dispatching software solution. While no specific budget range or award value was explicitly stated, the multi-year contract nature and the sophisticated technological requirements suggest a potentially significant investment. Interested vendors must carefully review all documentation on the NFTA's procurement page and ensure complete compliance with registration and submission requirements through the Bonfire Interactive platform to be considered for this contract opportunity.