Operational Assessment

Greenville County, South Carolina is soliciting proposals for an independent operational assessment of the Greenville County Sheriff's Office (GCSO) and Greenville County Emergency Management Services (GCEMS) through a Request for Proposals issued on March 13, 2026, with proposals due by April 17, 2026 at 3:00 pm. Qualified consultants or firms must conduct a comprehensive performance evaluation analyzing current operations, performance metrics, staffing levels, workload distribution, organizational structure, and Unit Hour Utilization for one or both disciplines. The assessment will include gap analysis comparing current departmental operations to recognized best practices and peer agencies in counties with populations of 500,000 to 1,000,000 within the Southeastern United States, with the objective of identifying operational and strategic improvements and providing data-driven, actionable recommendations to guide improvements in service delivery, organizational efficiency, and resource deployment. Responders must submit detailed cost proposals including travel and incidental expenses for each department assessed, along with a Greenville County Substitute W-9 form and required certifications addressing illegal immigration reform compliance, South Carolina law jurisdiction, conflict of interest, non-collusion, and Prison Rape Elimination Act compliance. The evaluation process consists of two phases: Phase 1 assesses responsiveness to the RFP, cost, previous experience, references, methodology and approach, timeline, and project team qualifications (each weighted at 14.3 percent); Phase 2 involves optional interviews at the County's discretion weighted at 100 percent if conducted. Key deadlines include a question submission deadline of March 24, 2026 at 5:00 pm, proposal evaluation from April 20 through May 15, 2026, tentative award date of May 15, 2026, contract negotiations scheduled for May 15-29, 2026, and Notice to Proceed issuance by May 29, 2026. Responders must provide at least three references with contact information, with South Carolina governmental entity references encouraged, and demonstrate experience and qualifications appropriate for conducting operational assessments of law enforcement and emergency management agencies.

The RFP contains no disclosed set-aside designations or restrictions limiting response by specific organization types or disadvantaged enterprises; however, all respondents must meet insurance requirements including $1,000,000 combined single limit general liability per occurrence with $2,000,000 general aggregate, $1,000,000 combined single limit auto liability, and statutory workers' compensation with a $1,000,000 limit per accident. The County reserves the right to award to one or multiple vendors, allowing flexibility in contract award strategy. No bonding is required, and the County will not reimburse costs associated with interviews or demonstrations. The sample services agreement template indicates that the contract term will begin upon issuance of a Notice to Proceed and continue for a term to be determined, with provisions for up to four one-year renewal extensions at the County's discretion with thirty days' advance notice. The RFP does not disclose a specific budget range or award value; however, the total compensation amount will be determined based on submitted cost proposals and County evaluation of value and methodology. No incumbent vendors or current contractors are identified in the available documentation, and no existing infrastructure or technology requiring integration is specified in the procurement materials.