ODOC - ManageEngine Service Desk Plus

The Ohio Department of Corrections (ODOC) has initiated a procurement opportunity for a ServiceNow License Renewal involving ManageEngine ServiceDesk Plus On Demand Enterprise Edition. The contract specifically seeks an annual subscription model for 30 technicians covering 1000 nodes, with the procurement identification number 46004.1AEE4. This technology procurement appears focused on renewing enterprise-level service desk software that enables comprehensive technical support and incident management capabilities. The solicitation was posted on November 7, 2025, with proposals due by November 25, 2025, indicating a relatively compressed procurement timeline of approximately 18 days. The primary deliverable is an annual software subscription that provides technical support infrastructure, likely intended to maintain continuous operational efficiency for the department's technological support systems.

While specific set-aside designations are not explicitly detailed in the provided information, state contracts typically provide opportunities for various business classifications, potentially including small businesses, minority-owned businesses, and veteran-owned enterprises. The estimated annual contract value appears to be around $46,004, based on the procurement identifier, which suggests a moderate-sized technology investment for the state agency. No incumbent vendor information or specific integration requirements were mentioned in the original posting. Potential respondents should carefully review the full solicitation documentation to understand precise qualifications, technical specifications, and submission requirements. Vendors interested in this opportunity should prepare comprehensive technical proposals demonstrating their capability to provide the specified ServiceDesk Plus Enterprise Edition license and associated support services.