CCTC ONLINE TUITION PAYMENT PLAN SYSTEM

Central Carolina Technical College (CCTC) is seeking a qualified contractor to provide a comprehensive online tuition payment plan system and payment plan administration services for its approximately 8,400 students. The solicitation, issued by the State Fiscal Accountability Authority's Division of Procurement Services, requires a vendor to develop an integrated system that allows students and their parents or sponsors to make installment payments for tuition and fees. The procurement mandates seamless integration with CCTC's existing Ellucian Banner 9 Enterprise Resource Planning system, with specific requirements including PCI-DSS and FERPA compliance, real-time payment reporting, mobile access, and comprehensive payment administration services. The evaluation process is two-phased, with Phase I assessing the proposed solution (35 points), implementation and integration capabilities (30 points), price proposal (25 points), and qualifications and experience (10 points). Key deadlines include a November 18, 2022 deadline for questions, a pre-proposal conference on the same date, proposal submissions due by December 22, 2022 at 11:00 AM ET, and an anticipated award notification date of February 16, 2023.

The solicitation does not specify explicit set-aside designations or restrictions for specific types of organizations. The contract is structured with an initial one-year term beginning March 1, 2023, with four optional one-year renewal periods extending through February 28, 2028. The vendor must maintain commercial general liability insurance of $5,000,000 per occurrence and cyber liability insurance of $5,000,000 per claim and $10,000,000 aggregate. While no specific budget range is provided, the evaluation methodology includes a comprehensive fee structure assessment across multiple payment scenarios, with a cumulative evaluated amount of $530,000. The contract requires the selected vendor to provide a system with 99.5% availability, offer mobile access, process ACH and credit card transactions, provide call center support, and create customized marketing materials. Importantly, participation in the tuition payment program is optional for students, and CCTC does not guarantee any specific enrollment volume.