Annual Lexmark Server Maintenance

The Maryland Department of Health (MDH) Office of Enterprise Technology (OET) is seeking a vendor to provide annual maintenance and support services for specific Lexmark server applications. The procurement focuses on renewing existing maintenance support for two Lexmark products: SMSA eSF Apps (product #82S0249) and SMSA Print Release on LDD (product #82S0200), each covering 228 user licenses. The primary deliverable is 12 months of comprehensive technical maintenance and support services, ensuring continuous operational functionality of these critical server applications. Key objectives include maintaining system reliability, providing technical support, and ensuring uninterrupted access to print and application services for the department. The contract opportunity is open to qualified vendors capable of delivering specialized Lexmark server maintenance services. The solicitation was posted on July 14, 2025, with proposals due by July 21, 2025, providing a tight seven-day window for potential vendors to submit their responses.

While specific set-aside designations are not explicitly mentioned in the contract opportunity, the procurement appears to be a standard renewal of existing technology support services. The contract represents a continuation of current maintenance arrangements for Lexmark server applications within the Maryland Department of Health's technology infrastructure. The current scope suggests integration with existing Lexmark server environments and potentially requires vendor familiarity with the specific software versions and configurations currently in use. Although no specific budget range is provided, the comprehensive nature of the maintenance contract covering 228 user licenses indicates a potentially significant annual investment. Vendors responding to this opportunity should demonstrate technical expertise in Lexmark enterprise server applications, proven maintenance capabilities, and the ability to provide seamless support for the specified software products.