50-2425002 Integrated Library System (ILS) RFP IT Sourcing Event

The North Carolina Community College System (NCCCS) is conducting a Request for Proposal (RFP) for an Integrated Library System (ILS) as a Software as a Service (SaaS) solution to be implemented across up to 58 community colleges and their satellite campuses. The primary objective is to procure a modern, user-friendly platform that can centrally integrate patron records and bibliographic databases, enabling seamless storage, access, tracking, and reporting of library holdings. The system must support comprehensive library functions including acquisitions, circulation, cataloging, interlibrary loans, and discovery services, with mandatory capabilities for data migration, user management, and integration with existing enterprise systems. Vendor proposals will be evaluated based on conformance to specifications, comparative offerings, total cost of ownership, enterprise and security specifications, implementation timeline, references, and potential implementation risks. Key deadlines include a bid opening date of August 18, 2025, with vendors required to submit detailed pricing across multiple categories such as base system costs, software licensing, customization, technical support, data migration, training, and ongoing maintenance. The initial contract term is three years with options to extend for two additional one-year periods.

The procurement appears open to all qualified vendors, with no specific set-aside designations mentioned in the documentation. The current library system environment involves a transition from a previous SirsiDynix Unicorn Symphony library platform, with 51 community colleges already having migrated to an open-source library platform. The system must be capable of managing over 1.3 million holdings and provide 24/7/365 availability while complying with state and federal regulations including ADA, FERPA, and HIPAA. Specific technical requirements include seamless interoperability, real-time connections with discovery services, and integration with third-party applications. While specific budget ranges are not explicitly detailed, the comprehensive nature of the procurement suggests a significant investment in a scalable, enterprise-level library management solution. Vendors will need to demonstrate robust technical capabilities, comprehensive support infrastructure, and a proven track record of successful large-scale library system implementations across multiple institutional sites.