VTrckS Operations and Maintenance Support

Added: Apr 07, 2015 4:33 pm

THIS ANNOUNCEMENT SUPERSEDES PREVIOUS ANNOUNCEMENT FOR SOLICITATION 2015-N-16885 DATED 3/17/2015.

Added: Mar 17, 2015 4:48 pm
The Centers for Disease Control and Prevention, National Center of Immunization and Respiratory Disease (NCIRD), hereby announces its intent to award an 8(a) Competitive Firm Fixed Price contract in accordance with FAR Part 15 for VTrckS Operations and Maintenance Support, IT Services to be performed at CDC offices in Atlanta, Georgia. The scope of work performed under this contract will be related to supporting VTrckS in all aspects of operations and maintenance. This includes maintenance of the SAP software in different environments (i.e. development, QA/testing, training, production, and others as deemed necessary by the VTrckS Project Management Office), SAP functional and development support, interfaces monitoring and maintenance, data warehouse maintenance, service level agreements, end user support - level II and III technical support, test management, release management, technical change management, defect resolution and its management, and data conversion and master data maintenance. The support will also include release/patch planning, maintaining the SAP application to approved levels of patches and maintenance updates. Furthermore, the scope of work includes operation and maintenance of NCIRD Advanced Business Analytics Platform. This will entail to the maintenance of existing use cases (projects) and the development and implementation of new use cases (projects) for CDC public health programs. This includes requirements gathering, configuration, data modeling data provisioning, data services, data translation, data migration and visualization of data. The support will also include integration of SAP predictive analysis, business objects and sentiment analytical tools with geo-spatial information to bring together disparate sources of data and provide information through new dashboards and reports that best meet CDC public health business needs. The Period of Performance shall be twelve (12) months from date of award with four (4) twelve (12) month option periods. This procurement is a 100 percent small business 8(a) set aside. All responsible sources that believe they possess the expertise and capabilities identified in the solicitation are encouraged to respond and will be considered. All questions concerning this announcement shall ONLY be submitted via email to Mshamburger@cdc.gov. All vendors must be registered in the System for Award Management (SAM) prior to an award of a federal contract. The website is: www.sam.gov.