Single award IDIQ contract for Broadcom Technical Support Services

The Social Security Administration (SSA) is seeking approval for a sole source Indefinite Delivery Indefinite Quantity (IDIQ) contract award to Broadcom Inc. for proprietary technical support services. The contract, estimated at $44,983,227.76, will have a 12-month base period with four 12-month option periods and provisions for an additional 6-month option period. Broadcom personnel will provide technical support for a wide range of Agency strategic initiatives, projects, and functions, including software customization, implementation, integration, and improvement.

List of services and products to be provided by the contractor:

1. Technical support for a wide range of Agency strategic initiatives, projects, and functions.
2. Customization, implementation, and integration of Broadcom software products.
3. Improvement of business processes and building a stronger IT foundation.
4. Advanced knowledge of strategic Broadcom proprietary products, technology, and applications.
5. Detailed understanding of Broadcom systems design specifications and source code.
6. Advanced knowledge of future plans, direction related to the release of new, or upgrades of, Broadcom software products.
7. Continual improvement and modernization of existing Broadcom software.
8. Full software life cycle support.
9. Technical support for software engineering and database activities.
10. Analytical and research activities.
11. Support for software process improvement and software engineering management activities.
12. Evaluation, integration, and deployment of new technologies.
13. Increased performance and stability.
14. Support for platform and product migration.
15. Disaster recovery strategies.
16. Transfer of private sector knowledge to SSA.