Region 5 Information Technology Support Services

Added: Jan 08, 2016 11:29 am IGF::CL,CT::IGF, Region 5 Information Technology Support Services: Voice/Data Telecommunication Support, Network Infrastructure Support, Help Desk and End User Support, Database Administration Support, Computer/Network System Security Support, and External Network Support for the Great Lakes National Program Office.



Total Small Business Set-aside Status Limited to eligible 8(a) Business Development Participants. All responsible 8(a) sources may submit a proposal which shall be considered by the agency.



The United States Environmental Protection Agency (U.S. EPA) has a requirement for Information Technology Support Services (ITSS). The U.S EPA, Region 5`s main office is located in Chicago, IL and is the primary location for performance. Additional IT support services will be required at alternate and satellite locations listed in the Performance Work Statement. The Region 5's territories of responsibilities include Minnesota, Wisconsin, Illinois, Indiana, Michigan, and Ohio. Currently, the Region 5 IT contract supports approximately 1400 users.



The support services include six (6) major tasks; 1) Voice/Data Telecommunications Support, 2) Network Infrastructure Support (Windows Servers, and Storage Area Network Systems Administration, Wireless Local Area Network, Laboratory Information Management Systems), 3) Help Desk Support, 4) Database Administration Support, 5) Computer Network and System Security Support, and 6) External Networks Technical Support.

It is anticipated a firm-fixed price, performance based contract will awarded to ONE vendor for a one-year base period contract with two (2), one (1)-year options, for a maximum total contract period of performance of three (3) years. The acquisition will use Federal Acquisition Regulation (FAR) Part 12 Acquisition of Commercial Items, in conjunction with the policies and procedures for solicitation, evaluation and award prescribed in FAR Part 15, Contracting by Negotiation procedures. The anticipated award date is March 18, 2016.



Offerors must submit all technical questions concerning this solicitation electronically through FedConnect. In order to submit questions, offerors must register in FedConnect at www.fedconnect.net, see main page for registration instructions. For assistance in registering or for other FedConnect technical questions please call the FedConnect Help Desk at (800) 899-6665 or email at support@fedconnect.net. Only those technical questions posted through FedConnect will be accepted. EPA must receive technical questions no later than 14 calendar days after the issuance date of this solicitation. EPA will utilize FedConnect to issue amendments to the solicitation (e.g., to answer technical questions which may affect proposal submittal). EPA will not reference the source of the questions.



Contact Point: Contracting Specialist, Sara King, King.Sara@epa.gov, (312)-886-6565