ProTrac Software Support for BIA OTS

This solicitation requests proposals for ongoing software support services for the ProTrac case management system used by the Bureau of Indian Affairs Office of Trust Services. The contractor will maintain and customize the ProTrac software, perform system analyses, develop modifications, assist with operations and maintenance, and provide data conversion and migration support. The statement of work outlines key deliverables and tasks. Proposals are due by June 26, 2020 for a one-year base period of performance beginning July 5, 2020, with four optional one-year extensions through July 5, 2025. Proposals will be evaluated based on technical qualifications, past performance, and price.

The set-aside is for Indian Small Business Economic Enterprise concerns only. The NAICS code is 541511 and PSC code D302. The period of performance is a one-year base period of July 5, 2020 to July 5, 2021 to be performed in Albuquerque, NM, with four optional one-year extensions. Pricing is requested as firm fixed prices for the base period and each optional extension period.