Minor Data and Analog Lines, Telecommunications services

See attached Amended Combo Synopsis, Statement of Work, Workbooks and Request For Information Answers

Notice type:  Combo Synopsis

Response date:   April 2, 2020

Class Code:  S113

NAICS: 517311 Wired Telecommunications Carriers

Solicitation #:  11465214

Place of Performance:  Statewide

Contracting Office Address:  

United States Property and Fiscal Office, ATTN:  USPFO-P, 1776 Militia Way/PO Box 14350, Salem, Oregon 97309-5047

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.

The solicitation is No. 11465214 and is issued as a Request for Quote (RFQ). Request for Quotes are due by April 2, 2020 2:00 p.m. (PST).  The RFQ will result in a firm fixed price contract.

        The National American Industry Classification System (NAICS) code for this acquisition is 517311. The United States Property and Fiscal Office of the Oregon Army National Guard is soliciting quotes to procure the following services:      

1. Specifications, Requirements and Address

SPECIFICATIONS:

The Oregon National Guard requires highly available and robust telephone services that conform to the International Telecommunication Union Standardization (ITU-T) for several armories across Oregon.

Location: Multiple locations

Period of Performance: 1 year

CLIN 0001 PROVIDE all Phone Lines IAW the Statement of Work

CLIN 0001 Total $_____________________________________________

CLIN 0002 PROVIDE Additional Services IAW the Statement of Work

CLIN 0002 Total $_____________________________________________

CLIN 0003- Army Contractor Manpower Reporting Requirement (yearly requirement).  Include price for this reporting requirement (see requirement below) or indicate “No Charge”. 

CLIN 0003 TOTAL $________________________________________

QUOTE TOTAL $_________________________________________

Please show detailed pricing below and send in with quotes.

LOCATION

QTY OF LINES Total: 69

Rates

Taxes/Fees/Surcharges

2950 TAYLOR WAY, FOREST GROVE, OR 97116

23

333 SE ARMORY WAY, MCMINNVILLE, OR 97128

4

958 NE KELLY AVE GRESHAM, OR 97030

9

11677 SW BEAVERTON HILLSDALE HWY, BEAVERTON, OR 97005

2

255 NORMAN AVE

COOS BAY, OR 97420

9

507 PALMER AVE

LA GRANDE, OR 97850

1

404 12TH ST

LA GRANDE, OR 97850

13

64082 AIRPORT LN

LA GRANDE, OR 97850

6

Additional Features: Common listing of

Voice mail, Hunting (Basic), Anonymous Call Rejection, Call Forward Busy Line, Call Forward Busy Line Don't Answer, Call Forward Don't Answer, Call Forwarding Variable, Call Transfer, Call Waiting, Caller ID Name & Number, Custom Ringing DA Call Allowance (6 free), Dial Lock, Easy Access w/Voice Mail, Last Call Return, Long Distance Alert, Message Waiting Indication, Remote Access Call Forwarding *78, Selective Call Waiting ID, Series Hunting, Three Way Calling, Unistar (Wire Maintenance), Voice Mail Mailbox (English)

Requirements for your quote:  Please submit a quote on your company letterhead showing a price per contract line item (CLIN) with a total price at the bottom. Include the following information on your quote: Cage code, Tax ID number, company name, phone number, contact, and email. Your quote must include your technical approach to meeting the scope of the PWS.

Failure to include adequate technical information to evaluate your understanding of the technical require may result in being excluded from consideration. The award will only be made to an offeror that is all‐inclusive of the requirements on this solicitation.

Offerors must be actively registered on the Systems for Award Management database (SAM).

Information concerning SAM requirements may be viewed via the Internet at

https://www.sam.gov/portal/public/SAM/ or by calling the SAM Registration Center at 866‐606‐8220.

Only contractors who are registered in the Systems for Award Management (SAM) can be awarded a contract. Offerors must have electronic funds transfer (EFT) capability. Offerors’ quotes shall be valid for a minimum of 30 days to be acknowledged in the offerors’ quote. Contractors must be actively registered with Wide Area Work Flow (WAWF) at http://wawf.eb.mil. Clauses may be accessed electronically in full text through http://acquisition.gov

Evaluation Criteria:

Award will be made to the lowest priced offeror that meets the minimum performance standards and is determined responsible in accordance with FAR Part 9.

This announcement is the solicitation which will result in a firm fixed-price contract.

Point of Contact:

Offerors can submit their quote any time before the due date to:

Deannie L. Darrow

Contract Specialist,

USPFO for Oregon P&C

deannie.l.darrow.civ@mail.mil

503-584-3435

1. STATEMENT OF WORK (SOW)

Oregon National Guard

Minor Data and Analog Lines, Telecommunications Services

1.0 General:  The Oregon National Guard requires highly available and robust telephone services that conforms to the International Telecommunication Union Standardization (ITU-T) for several armories across Oregon.

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to provide business phone lines to several National Guard facilities across the State of Oregon. This service provides access to the public switched telephone service (PSTN). See Technical Exhibit 3 (TE3) – Wire Line Workbook for current site addresses, quantity of lines needed, and available additional features required.

1.2 Background: The Oregon National Guard uses 1FBs for survivable remote station telephony, intrusion detection, and fire life safety. Most of the armories have 200 pair copper to the demarcation (DEMARC) from the Local Exchange Carrier (LEC).

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and no option years.

1.4 General Information:  This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort

1.4.1 Place and Performance of Services: The contractor shall provide services 24 hours a day and 7 days a week including holidays except when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at locations designated in attached Wire Line Workbook, TE3. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Unscheduled gate closures may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.2 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Security Requirements:  The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy.  Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes. 

1.4.2.1 Communications Security/Information Technology (COMSEC/IT) Security:  All communications with DoD organizations are subject to COMSEC review.  All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations.  DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.  Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures.  The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information.  The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.2.2 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.2.3 Protection of Personally Identifiable Information (PII).  The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.2.4 AT Level 1 Awareness Training (AT): All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete Level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the CORwithin 15 calendar days after completion of training.   Level 1 AT is available at https://jko.jten.mil/courses/atl1/launch.html

1.4.2.5 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training.  Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/

1.4.2.6 Classified Information. Overarching security requirements and Contractor access to Classified Information shall be in compliance with all agency policies and regulations to include AR 380-67

1.4.3 Physical Security: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.3.1 Key Control. NOTE: No Contractor shall be unescorted or have access to keys of any kind.

1.4.4 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR Subpart 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.5 Contract Manager (CM): The contractor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.  The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services.  The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO.  The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.6. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.7 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the SOW.

2.1.5 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.7 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.8 1FB: 1 flat business line

2.1.9 Features: services provided to phone and data that are beyond the base costs of the service

2.1.10 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privacy of contract with the subcontractor.

2.2 Acronyms:

AR                           Army Regulation

AT/OPSEC              Antiterrorism/Operational Security

CM                           Contract Manager

CMRA                     Contractor Manpower Reporting Application

COR                         Contracting Officer Representative

DA                           Department of the Army

DFARS                    Defense Federal Acquisition Regulation Supplement

DoD                         Department of Defense

FAR                         Federal Acquisition Regulation

GFP/M/E/S              Government Furnished Property/Material/Equipment/Services

HQDA                     Headquarters, Department of the Army

HSPD                       Homeland Security Presidential Directive

IS                             Information System(s)

KO                           Contracting Officer

NGB                        National Guard Bureau

OCI                          Organizational Conflict of Interest

PII                            Personally Identifiable Information

POC                         Point of Contact

PRS                          Performance Requirements Summary

SOW                        Statement Of Work

TE                            Technical Exhibit 

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

3.1 Property: N/A

3.2 Materials: N/A

3.3 Equipment: N/A

3.4 Services: N/A

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract.  The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 Hardware Support:

5.1.1 The contractor shall have a coverage window for 24 hours per day, 7 days per week including holidays.

5.2 Performance Standards: 

5.2.1 Standard: 1FB at several locations listed in TE3 Wire Line Workbook with listed features in Wire Line Workbook to provide hardware support through on-call status to connect or disconnect service

AQL: The requirement is phone service connections and disconnections

5.2.2 Standard: Response Time

AQL: The required response time on site is 48-hours from time of service call. Offsite response time is 4 hours from time of call.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication

(Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation

Advisory

https://www.acquisition.gov/browse/index/far or

http://farsite.hill.af.mil/

Defense Federal Acquisition Regulation Supplement

Advisory

https://www.acq.osd.mil/dpap/dars/dfarspgi/current/ or http://farsite.hill.af.mil/

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance Objective

Performance Standard

Acceptable Quality Levels (AQL)

Surveillance Method / By Whom

5.2.1

1FB at all locations listed in TE3 to provide hardware support through on-call status to connect or disconnect service

Phone service at each location

Customer Survey / COR

5.2.3

Response Time

The required response time on site is 48 hours from time of service call, off site is 4 hours from time of call

Customer Survey/ COR

TECHNICAL EXHIBIT 2

Deliverables Schedule

 PWS Reference / Deliverable Title

Frequency

Number of Copies

Medium/Format

Submit To

1.4.5.6 AT Level 1 Awareness Training Certificates

Provide within 15 calendar days after employee completes training.

1

Electronic Submission

COR

1.4.5.10 OPSEC

Training Certificates

Provide within 15 calendar days after employee completes training.

1

Electronic Submission

COR

1.4.10 Identification Media

Return daily upon employee’s departure from contract performance.

Original(s)

Hard Copy

COR

TECHNICAL EXHIBIT 3

Wire Line Workbook

Oregon Army National Guard

For questions about locations or phone numbers,

POC:  DCSIM G6 Telecom Manager

LOCATION

QTY OF LINES Total: 69

Rates

Taxes/Fees/Surcharges

2950 TAYLOR WAY, FOREST GROVE, OR 97116

23

333 SE ARMORY WAY, MCMINNVILLE, OR 97128

4

958 NE KELLY AVE GRESHAM, OR 97030

9

11677 SW BEAVERTON HILLSDALE HWY, BEAVERTON, OR 97005

2

255 NORMAN AVE

COOS BAY, OR 97420

9

507 PALMER AVE

LA GRANDE, OR 97850

1

404 12TH ST

LA GRANDE, OR 97850

13

64082 AIRPORT LN

LA GRANDE, OR 97850

6

Additional Features: Common listing of

Voice mail, Hunting (Basic), Anonymous Call Rejection, Call Forward Busy Line, Call Forward Busy Line Don't Answer, Call Forward Don't Answer, Call Forwarding Variable, Call Transfer, Call Waiting, Caller ID Name & Number, Custom Ringing DA Call Allowance (6 free), Dial Lock, Easy Access w/Voice Mail, Last Call Return, Long Distance Alert, Message Waiting Indication, Remote Access Call Forwarding *78, Selective Call Waiting ID, Series Hunting, Three Way Calling, Unistar (Wire Maintenance), Voice Mail Mailbox (English)

Notice type:  Combo Synopsis

Response date:   March 31, 2020

Class Code:  S113

NAICS: 517311 Wired Telecommunications Carriers

Solicitation #:  11465214

Place of Performance:  Statewide

Contracting Office Address:  

United States Property and Fiscal Office, ATTN:  USPFO-P, 1776 Militia Way/PO Box 14350, Salem, Oregon 97309-5047

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.

The solicitation is No. 11465214 and is issued as a Request for Quote (RFQ). Request for Quotes are due by March 31, 2020 2:00 p.m. (PST).  The RFQ will result in a firm fixed price contract.

        The National American Industry Classification System (NAICS) code for this acquisition is 517311. The United States Property and Fiscal Office of the Oregon Army National Guard is soliciting quotes to procure the following services:      

1. Specifications, Requirements and Address

SPECIFICATIONS:

The Oregon National Guard requires highly available and robust telephone services and data circuits that conforms to the International Telecommunication Union Standardization (ITU-T) for several armories across Oregon.

Location: Multiple locations

Period of Performance: 1 year

CLIN 0001 Provide 2 Data circuits IAW the Statement of Work

CLIN 0001 Total $_____________________________________________

CLIN 0002 PROVIDE all Phone Lines IAW the Statement of Work

CLIN 0002 Total $_____________________________________________

CLIN 0003 PROVIDE Additional Services IAW the Statement of Work

CLIN 0003 Total $_____________________________________________

CLIN 0004- Army Contractor Manpower Reporting Requirement (yearly requirement).  Include price for this reporting requirement (see requirement below) or indicate “No Charge”. 

CLIN 0004 TOTAL $________________________________________

QUOTE TOTAL $_________________________________________

Please show detailed pricing in workbooks  and exhibits and send in with quotes.

Requirements for your quote:  Please submit a quote on your company letterhead showing a price per contract line item (CLIN) with a total price at the bottom. Include the following information on your quote: Cage code, Tax ID number, company name, phone number, contact, and email. Your quote must include your technical approach to meeting the scope of the PWS.

Failure to include adequate technical information to evaluate your understanding of the technical require may result in being excluded from consideration. The award will only be made to an offeror that is all‐inclusive of the requirements on this solicitation.

Offerors must be actively registered on the Systems for Award Management database (SAM).

Information concerning SAM requirements may be viewed via the Internet at

https://www.sam.gov/portal/public/SAM/ or by calling the SAM Registration Center at 866‐606‐8220.

Only contractors who are registered in the Systems for Award Management (SAM) can be awarded a contract. Offerors must have electronic funds transfer (EFT) capability. Offerors’ quotes shall be valid for a minimum of 30 days to be acknowledged in the offerors’ quote. Contractors must be actively registered with Wide Area Work Flow (WAWF) at http://wawf.eb.mil. Clauses may be accessed electronically in full text through http://acquisition.gov

Evaluation Criteria:

Award will be made to the lowest priced offeror that meets the minimum performance standards and is determined responsible in accordance with FAR Part 9.

This announcement is the solicitation which will result in a firm fixed-price contract.

Point of Contact:

Offerors can submit their quote any time before the due date to:

Deannie L. Darrow

Contract Specialist,

USPFO for Oregon P&C

deannie.l.darrow.civ@mail.mil

503-584-3435

1. STATEMENT OF WORK (SOW)

Oregon National Guard

Minor Data and Analog Lines, Telecommunications Services

1.0 General:  The Oregon National Guard requires highly available and robust telephone services and data circuits that conforms to the International Telecommunication Union Standardization (ITU-T) for several armories across Oregon.

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to provide business phone lines and data circuits to several National Guard facilities across the State of Oregon. This service provides access to the public switched telephone service (PSTN). See Technical Exhibit 3 (TE3) – Wire Line Workbook for current site addresses, quantity of lines needed, and available additional features required.

1.2 Background: The Oregon National Guard uses 1FBs for survivable remote station telephony, intrusion detection, and fire life safety. Most of the armories have 200 pair copper to the demarcation (DEMARC) from the Local Exchange Carrier (LEC).

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and no option years.

1.4 General Information:  This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort

1.4.1 Place and Performance of Services: The contractor shall provide services 24 hours a day and 7 days a week including holidays except when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at locations designated in attached Wire Line Workbook, TE3. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Unscheduled gate closures may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.2 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Security Requirements:  The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy.  Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes. 

1.4.2.1 Communications Security/Information Technology (COMSEC/IT) Security:  All communications with DoD organizations are subject to COMSEC review.  All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations.  DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.  Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures.  The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information.  The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.2.2 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.2.3 Protection of Personally Identifiable Information (PII).  The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.2.4 AT Level 1 Awareness Training (AT): All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete Level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the CORwithin 15 calendar days after completion of training.   Level 1 AT is available at https://jko.jten.mil/courses/atl1/launch.html

1.4.2.5 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training.  Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/

1.4.2.6 Classified Information. Overarching security requirements and Contractor access to Classified Information shall be in compliance with all agency policies and regulations to include AR 380-67

1.4.3 Physical Security: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.3.1 Key Control. NOTE: No Contractor shall be unescorted or have access to keys of any kind.

1.4.4 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR Subpart 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.5 Contract Manager (CM): The contractor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.  The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services.  The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO.  The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.6. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.7 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the SOW.

2.1.5 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.7 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.8 1FB: 1 flat business line

2.1.9 Features: services provided to phone and data that are beyond the base costs of the service

2.1.10 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privacy of contract with the subcontractor.

2.2 Acronyms:

AR                            Army Regulation

AT/OPSEC              Antiterrorism/Operational Security

CM                           Contract Manager

CMRA                     Contractor Manpower Reporting Application

COR                         Contracting Officer Representative

DA                           Department of the Army

DFARS                    Defense Federal Acquisition Regulation Supplement

DoD                         Department of Defense

FAR                         Federal Acquisition Regulation

GFP/M/E/S              Government Furnished Property/Material/Equipment/Services

HQDA                      Headquarters, Department of the Army

HSPD                       Homeland Security Presidential Directive

IS                              Information System(s)

KO                           Contracting Officer

NGB                         National Guard Bureau

OCI                          Organizational Conflict of Interest

PII                            Personally Identifiable Information

POC                         Point of Contact

PRS                          Performance Requirements Summary

SOW                        Statement Of Work

TE                            Technical Exhibit 

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

3.1 Property: N/A

3.2 Materials: N/A

3.3 Equipment: N/A

3.4 Services: N/A

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract.  The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 Hardware Support:

5.1.1 The contractor shall have a coverage window for 24 hours per day, 7 days per week including holidays.

5.2 Performance Standards: 

5.2.1 Standard: 1FB at several locations listed in TE3 Wire Line Workbook with listed features in Wire Line Workbook to provide hardware support through on-call status to connect or disconnect service

AQL: The requirement is phone service connections and disconnections

5.2.2 Standard: 2 data circuits provided at specified locations listed in TE3 to provide hardware support through on-call status to connect or disconnect service

AQL: The requirement is data service connections and disconnections

5.2.3 Standard: Response Time

AQL: The required response time on site is 48-hours from time of service call. Offsite response time is 4 hours from time of call.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication

Federal Acquisition Regulation

Advisory

https://www.acquisition.gov/browse/index/far or

http://farsite.hill.af.mil/

Defense Federal Acquisition Regulation Supplement

Advisory

https://www.acq.osd.mil/dpap/dars/dfarspgi/current/ or http://farsite.hill.af.mil/