MCAGCC Telephone Technical Assistance and Maintenance Support Services

THIS IS A REQUEST FOR INFORMATION ONLY.  THIS IS NOT A SOLICITATION, NOR REQUEST FOR QUOTATION.  NO CONTRACT WILL BE AWARDED FROM THIS REQUEST FOR INFORMATION.  PLEASE DO NOT REQUEST A COPY OF A SOLICITATION, AS ONE DOES NOT EXIST.

The Marine Corps Regional Contracting Office Northwest (RCO-29 Palms) located in Twentynine Palms, CA is seeking qualified sources for information and planning purposes only.  It is not to be construed as commitment by the government, implied or otherwise, to issue a solicitation or award a contract.  The purpose of this request for information is to gain knowledge of commercially available services that may be of interest to the RCO-29 Palms.  Responses are voluntary and the Government will not reimbursement respondents for any expenses associated with their participation to this request, nor any subsequent exchanges. 

RCO-NW is performing market research to determine available sources that can provide:

1. BACKGROUND.The G-6 Marine Corps Air Ground Combat Center (MCAGCC) Twentynine Palms, CA provides all voice and data transport services aboard MCAGCC Twentynine Palms, and requires technical assistance and maintenance support in order to provide reliable service.

1. OBJECTIVES.The purpose of this contract is to provide G6 MCAGCC Twentynine Palms with managed services with an Extended Service Plan (ESP) for dispatch support and Technical Assistance Services/Emergency Technical Assistance Services (TAS/ETAS) for the existing Avaya CM6 voice systems, Brocade switches and routers, and Callware Callegra Voice Mail systems and other support systems as identified in the PWS and Attachment 1.

1. REQUIREMENTS.

   1. General.This support agreement shall include the service requirements of TAS, ETAS, Return and Repair Replacement, and remote Diagnostics, based on the Avaya CM6 S/W release 6.3.111 that is set up in geo-survival mode, CM0 and CM1 (dual S8800 Servers) which is located in building 1986 (DCO). In addition to the Dual Cores, there are 4 (four) pairs of S8300 survivable remote servers located on MCAGCC Twentynine Palms. The voice network is all interlinked using a GPON/Brocade based network via an optical DWDM as (Host-to-node, node-to-Host-to-node, and node-to-Host-to- Public network).

SEE ATTACHED PWS DRAFT FOR SPECIFICS....