J063--velocity security maintenance & support

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 is seeking a contractor to provide Velocity security management server maintenance, licensing, software subscription maintenance, support, and technical services. The Request for Quote (RFQ) 36C26225Q0349 requires a comprehensive solution including 24/7/365 telephone support, remote technical assistance, software updates, and system configuration help. Quotes will be evaluated based on technical approach, pricing, past performance, and demonstrated experience with three similar projects completed within the last five years. Interested vendors must submit their proposals by January 31, 2025, at 1:00 PM MST, with any questions due by January 27, 2025. The contract will be awarded as a firm-fixed price agreement, with contractors required to demonstrate their capability to update the Velocity system and process license renewals.

The solicitation is a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside under NAICS code 518210, with a size standard of $40 million. The contract encompasses a base year from February 15, 2025, to February 14, 2026, with four additional one-year option periods potentially extending through February 14, 2030. Work will be performed at the VA San Diego Healthcare System facility in San Diego, California. While specific award values are not explicitly stated, the contract involves maintaining and supporting the existing Hirsch Velocity security management server system. Contractors must be prepared to provide operational training, documentation of renewed license terms, and respond to service requests within 24 hours, ensuring continuous and reliable security management support for the VA healthcare system.