IT Support Services for WRAIR

Added: Nov 04, 2016 10:12 am The U.S. Army Medical Research Acquisition Activity on behalf of the Walter Reed Army Institute of Research (WRAIR) is conducting market research to determine availability of companies who can provide Information Technology Non-Personal Support Services to manage and maintain the WRAIR network and systems to ensure consistent network connectivity, network security, internet access, manage e-mail services, applications support, information assurance support, operate the Help Desk and provide customer support. The primary goals of contractor support include: ensure that WRAIR networks and systems deliver a consistently highly level of performance with reliability; develop and provide high quality solutions; and provide customers with excellent service that resolves issues quickly for all WRAIR IT users. THIS IS A SOURCES SOUGHT SYNOPSIS ONLY. The purpose of the synopsis is to obtain substantiation of market presence of companies capable of performing these services. The current effort - W81XWH-12-F-0046 awarded against VETS GWAC - will be extended by 3-months in order to allow the follow-on effort to be put in place. QUESTIONS PERTAINING TO THE ACQUISITION STRATEGY FOR THE FOLLOW-ON EFFORT SHOULD BE DIRECTED TO MS. JENNIFER JACKSON AT jennifer.c.jackson18.civ@mail.mil. THERE IS NO SOLICITATION AVAILABLE AT THIS TIME; THEREFORE, PROPOSALS ARE NOT REQUIRED AND WILL NOT BE CONSIDERED IF SUBMITTED. Any information submitted is voluntary. The Government will not pay for any information that is submitted in response to this sources sought synopsis. Respondents having proven capability of satisfying the requirements stated herein should provide a narrative identifying business size (large business, small business, and small disadvantaged business, etc.), applicable designators (service-disabled veteran-owned, HUBZone, woman-owned, etc.), experience performing the same or similar services and General Services Administration/Federal Supply Schedule information, if applicable. All responses must be received Monday, 14 November 2016. TELEPHONE INQUIRIES SHALL NOT BE ACCEPTED. Narratives should be e-mailed to Mrs. Donna Blackstone at donna.r.blackstone.civ@mail.mil.