Information Technology (IT) Services Operations, maintenance, and enhancements of IT Services and Systems.

Added: May 31, 2016 12:11 pm
This requirement is for an expiring task order HC1028-08-D-2002_DP01 which was awarded under the Defense Information System Agency (DISA), Encore II, Information Technology (IT) Solutions Contract to Salient Federal Solutions, Inc., by the Washington Headquarters Services/Acquisition Directorate (WHS/AD).

The DTSA mission is to administer, consistent with U.S. policy, national security objectives, and Federal laws and regulations, the development and implementation of DoD technology security policies on international transfers of defense-related goods, services, and technologies to ensure that critical U.S. military technological advantages are preserved; transfers that could prove detrimental to U.S. security interests are controlled and limited; proliferation of weapons of mass destruction and their means of delivery is prevented; diversion of defense-related goods to terrorists is prevented; legitimate defense cooperation with foreign friends and allies is supported; and the health of the defense industrial base is assured. To these ends the DTSA Management Directorate (MD) - Information Technology (IT) Division must operate, maintain, and develop IT services and systems to enable the accomplishment of the objectives, functions, and tasks in support of the DTSA mission.

The contractor shall provide Information Technology (IT) Services Operations, Maintenance, and Enhancement support to perform Defense Technology Security Administration (DTSA) functions.

The award requirements are summarized below:

a. Systems enhancement support for the Presidential Export Control Reform (ECR) Initiative. This effort includes enhancements and transitions to production status for multiple DTSA developed, owned, and operated systems that enable cross governmental organizations and entities to exchange, modify, manipulate, and store data.

b. Ongoing support for DTSA Security Policy Automation Network (SPAN) programs maintenance inclusive of bug/error program coding corrections and enhancement of existing codes functionalities. End-User support and training efforts are to be provided for both standard office productivity programs and the DTSA SPAN programs.

c. Information Technology operations and maintenance in support of all DTSA mission essential functions, which is the base requirement of the program/efforts to be contracted.

Specifically, the services which will be performed under the award by Salient Federal Solutions, Inc., to support DTSA's IT infrastructure and business processes include the following:

 Acquisition and Asset Management
 Administrative/Data Entry
 Application Enhancements, Maintenance & Upgrades
 Configuration Management
 Continuity of Operations
 Database Architecture, Management, Programming, and Administration
 Desktop Engineering
 Documentation & Records Management
 Email, Blackberry & SPAM Management
 Information Assurance
 Installation & Logistics
 Network Administration
 Project Management
 Public Key Infrastructure/Common Access Card
 Risk Management
 Security Operations
 Server & Domain Controller Administration
 Service Desk Operations
 System Administration & Operations
 Systems Operations & Maintenance
 Technical IT Consulting & Training
 Technology Upgrades & Migration
 System and User Testing
 Web/Internet Design & Development and content management