FHA resource call center bridge contract
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 86615620R00005
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 86615620C00002 Federal contract award
- NAICS code
- 519190 All Other Information Services
- Place of performance
- USA
Notice details come from SAM.gov. Updated .
About this opportunity
This Limited/Sole Source Justification Notice from the Department of Housing and Urban Development is for a bridge contract to the incumbent contractor Leidos Innovations Corporation to continue providing a turnkey multi-channel contact solution through the Federal Housing Administration's Resource Call Center. The justification cites the need to ensure continuous service for handling approximately 750,000 to 800,000 public and industry inquiries annually via telephone, email, fax, and web during the General Services Administration's competitive acquisition and implementation of a new centralized contact center estimated to take 300 days. The sole source bridge contract valued at $21,787,954.20 is for a one year base period from May 2020 through April 2021 with two three-month option periods.
Notice text
FHA Resource Call Center Justification
Awarded contract 86615620C00002 to unknown vendor for unknown amount on 2020-04-30.
Attachments
| File | Type | Posted |
|---|---|---|
| FHA RESOURCE CALL CENTER JOFOC.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| FHA resource call center bridge contract | Limited / Sole Source Justification | |
| FHA resource call center bridge contract | Pre-Solicitation |
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