DA10--TRM+ Software Subscriptions, License, and Support

This solicitation from the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 20 seeks annual subscriptions, licenses, maintenance, and support services for the Telecare Record Manager Plus software to support their telephone liaison care management solution. Offerors must complete the SF-1449 and price schedule in their submissions, which will be evaluated based on low price. The period of performance is from October 1, 2022 through September 30, 2023, with quotes due by September 28, 2022.

There is no set-aside designated for this requirement. The NAICS code is 541511 and PSC code D399. The incumbent contractor or any potential awardees were not named. Offerors must adhere to VA privacy, security, and HIPAA requirements and provide an unspecified level of support services, including responding to issues and assisting with software configuration, updates, and Subject Matter Expert advice during the one year period of performance in Veterans Integrated Service Network 20.