DA10--Rauland Responder 5 Software Service Agreement

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 20 is seeking proposals to provide software maintenance and support services for Rauland Responder 5 nurse call systems at the Portland VA Medical Center in Portland, Oregon and Vancouver VA Medical Center in Vancouver, Washington. Offerors must provide annual maintenance for the licensed Rauland Responder 5 software components, including unlimited phone support and onsite response within four hours. Proposals will be evaluated based on price, technical approach, and past performance, with award going to the responsible offeror providing the best overall benefit to the government. Responses are due by March 19, 2024 at 3:00PM Pacific time.

There is no set-aside designation. The primary NAICS code is 541511 and PSC code D399. The period of performance consists of one base year and four one-year options. Pricing must be provided for both the base year and all option years. Place of performance will be at the Portland VA Medical Center located at 3710 SW US Veterans Hospital Road in Portland, Oregon and Vancouver VA Medical Center located at 1601 E. Fourth Plain Blvd. Bldg. 17 in Vancouver, Washington.