Attachment_2_Amendment_0001.pdf

W40M WESTERN RGNL CNTRG OFC MA

POC: RUBY M. MEJIAS

673 WOODLAND SQUARE LOOP SE

LACEY WA 98503-1066

0010780369

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to update the PWS, post responses regarding questions received by all inquiring parties, and provide a copy of the Certificate of Netw orthiness Request Form.

A. Attachment 2 – Amendment 0001

B. Attachment 3 - Questions and Answ ers

C. Attachment 4 - Certificate of Netw orthiness Request Form

1. CONTRACT ID CODE PAGE OF PAGES

J 1 7

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 22-Jan-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W91YU0-16-T-0075

X 9B. DATED (SEE ITEM 11)

06-Jan-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

21-Jan-2016

CODE

W40M WESTERN RGNL CNTRG OFC MA

673 WOODLAND SQUARE LOOP SE

LACEY WA 98503-1066

W91YU0 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE W91YU0

FACILITY CODECODE

EMAIL:TEL:

W91YU0-16-T-0075

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

Madigan Army Medical Center Library

Integrated Library System

1. General: This is a non-personnel services contract to provide Integrated Library Management System and required maintenance. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Integrated Library Management System as defined in this Performance Work Statement except for those items specified as government furnished property. The contractor shall perform to the standards in this contract.

1.2. Scope: The Integrated Library Management System and required maintenance service includes new releases, updates and enhancements when and if developed. Software must be developed and maintained by a U.S.

company/vendor/contractor and company/vendor/contractor shall not subcontracted software development or maintenance to foreign entities.

1.3. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year: 01 February 2016 – 31 January 2017 Option Year I: 01 February 2017 – 31 January 2018 Option Year II: 01 February 2018 – 31 January 2019 Option Year III: 01 February 2019 – 31 January 2020 Option Year IV: 01 February 2020 – 31 January 2021

NOTE: Subscription period will begin within 1 month of obtaining a Certificate of Networthiness.

1.4. Quality Control : The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered within 30 days after contract award.

1.4.1. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5. Recognized Holidays: The contractor is not required to perform services on holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6. Hours of Operation: The contractor is responsible for conducting business, between the hours of 9:00 A.M. to 5:00 P.M. Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.7. Place of Performance: The work to be performed under this contract will be at Joint Base Lewis McCord (JBLM), Washington.

1.8. Type of Contract: The government will award a Firm Fixed Price contract.

1.9. Government Furnished Equipment: The Government will provide Microsoft Windows-based server hosting the Integrated Medical Library System. Software shall be housed on MAMC servers—shall not be hosted on vendor’s servers

1.10. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

2. Specific Tasks:

2.1. Basic Services. The contractor shall provide Integrated Library Management System and required maintenance. Services are completed on schedule, equipment is operating within technical specifications, and custom modifications are completed so that system is fully functional within 30 days

2.2. Certificate of Net-Worthiness (CoN). Upon award contractor will be given up to 4 months to obtain CoN.

2.3. Contractor must provide data conversion/loading of all current library records residing within the Madigan Army Medical Center Library’s Integrated Library System. Voyager (ExLibris) is the current Integrated Library System. Records must be converted to new Integrated Library System within 90 working days.

2.4. Contractor shall provide custom set-up, including software configuration, data loading, implementation guide and handling.

2.5. Contractor must provide ongoing technical support via help desk or similar technical support service to assist with troubleshooting and system administration within 30 days of CoN.

2.6. Contractor must provide ongoing web-based training.

2.7. Contractor must provide initial staff training on usage and administrative functions of the Integrated Library System Software.

2.8. CONTRACTOR MANAGEMENT REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract.

The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also know as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub- Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website. The following information is provided for the Contractor’s use in completing the CMR report: Predominant Federal Service Code: 7010 Unit Identification Code for the Army Requiring Activity: W0Q1AA

3. Quality Assurance Surveillance Plan (QASP)

Performance Objective

PWS

Para

Performance Measure

AQL

Monitoring

Method

Software for Integrated Library System

Para 2.1

Services are completed on schedule, equipment is operating within technical specifications, and custom modifications are completed so that system is fully functional within 30 days of CoN

100% Observation by

COR

Certificate of Net- Worthiness (CoN)

Para 2.2

Meeting required milestones once CoN requirement as issued

100% Observation by

COR

Data conversion/loading of all current library records

Para 2.3

Records converted to new Integrated Library System within 90 working days

98% Observation by

COR

Custom Set-Up Para 2.4

Software configuration, data loading, implementation guide and handling within 30 days of CoN

98% Observation by

COR

Ongoing Technical Para Provide help desk or similar 95% Periodic

Support 2.5 technical support service to assist with troubleshooting and system administration inspections, random, observations, customer complaints

Ongoing Web-Based Training

Para 2.6

Continues web-based system to provide assistance

90% Periodic inspections, random, observations, customer complaints

Initial Staff Training Para 2.7

Training provided to staff within 30 days of installation

90% Observation by

COR

Contractor shall comply with contractor manpower reporting

Para 2.8

Report shall be complete and accurate

100% Observation by

COR

OBJECTIVE: This plan provides a quality Integrated Library System for the Madigan Army Medical Center Library.

A. The primary purpose of this plan is to provide a basis for the government’s evaluation of the Contractor’s key areas of performance under this contract. The Contracting Officer (KO), in conjunction with input provided by the Contracting Officer’s Representative (COR), will evaluate the Contractor’s performance. Oversight of the Contractor’s performance will assure quality and consistency of contract performance.

B. PERFORMANCE MEASUREMENT OBJECTIVE: The key area(s) of the Contractor’s performance that will be evaluated during the term of the contract. The statement of work reference will be provided for each performance measurement objective.

C. ASSESSMENT METHOD: Contractor performance is inspected periodically. Method of surveillance is random sampling and customer feedback.

D. ACCEPTABLE QUALITY LEVEL (AQL): The degree to which the Government will allow the Contractor’s key areas of performance to vary; the variance from the standard that the Contractor is allowed and the grading/measurement associated with deviation from the specific performance standard.

E. CONTRACTOR PERFORMANCE ASSESSMENT REPORT. This report shall be submitted to the KO annually by the COR, or upon exception.

F. REPERFORMANCE OF SERVICES. If any of the services do not conform to contract requirements, the Government will require the contractor to re-perform the services in conformity with contract requirements, at no additional cost to the Government. When the defects in services cannot be corrected due to circumstances, the Government may (1) require the contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed. The KO may exercise appropriate contractual remedy should the contractor fail to promptly take the necessary action to ensure future performance is in conformity with contract requirements.

When apparent non-satisfactory work is identified, the COR shall prepare a Contract Discrepancy Report (CDR) and submit to the KO for review, see attached for CDR form. The Contractor shall then be required to respond to the CDR. The Contractor shall explain reasons for substandard performance, how performance will be returned to acceptable levels, and how recurrence of the same or like problems will be prevented. The KO will evaluate the Contractor's explanation, assess its validity, and determine whether it is acceptable.

The contractor shall be required to correct/eliminate any deficiencies in services in a timely manner. Notification begins when pertinent documents (e.g., Customer Complaint Record or CDR) are issued to the contractor. Time of notification and correction of all applicable deficiencies should be entered on all Government documents and retained in the contract file. The Government may execute a deduction in payment for non-compliance when validated by the KO.

QUALITY ASSURANCE MONITORING FORM

SERVICE or STANDARD:

SURVEY PERIOD: _____________________________________________________________________

SURVEILLANCE METHOD (Check):

� Random Sampling � 100% Inspection � Periodic Inspection � Customer Complaint

LEVEL OF SURVEILLANCE (Check):

� Monthly � Quarterly � As needed

PERCENTAGE OF ITEMS SAMPLED DURING SURVEY PERIOD: ______ %

ANALYSIS OF RESULTS:

Observed Service Provider Performance Measurement Rate: ______%

Service Provider’s Performance (Check): � Meets Standards � Does Not Meet Standards

Narrative of Performance During Survey Period:

PREPARED BY: ___________________________________ DATE: _________________

(End of Summary of Changes)