A07-W91RUS-18-R-DC37.pdf

SEE ADDENDUM

(No Collect Calls)

W91RUS18RDC37 06-Aug-2018

b. TELEPHONE NUMBER

520-533-1993

8. OFFER DUE DATE/LOCAL TIME

12:00 AM 31 Aug 2018

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91RUS9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

KEITH HITCHINS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011193092

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

ACC-APG

2133 CUSHING ST.

BLDG 61801 RM 3212

FORT HUACHUCA AZ 85613

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE WK4F79 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

HQ 2D SIGNAL BDE

5TH SIGNAL COMMAND

ATTN: NETC-SEC-RM

APO AE 09005-9800

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$27,500,000

NAICS:

541513

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF52

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91RUS18RDC37

Section SF 30 - BLOCK 14 CONTINUATION PAGE

ADDENDUM

INSTRUCTIONS TO OFFEROR-COMMERCIAL ITEMS.

1. Please fill in (write/type) On the First Page of the Government 1449 Solicitation, Blocks 17a, 30a, 30b, 30c.

2. Fill in ALL Pricing and All Applicable TAXES on ALL Line Items (CLINs). Please TOTAL ALL CLINs, IN YOUR QUOTE to show an overall FINAL Price and include ALL shipping charges as FOB Destination. Attachment(s) to the SF 1449 please ensure your cost on the attachment matches your FedBid entry, if applicable.

3. Include the delivery lead-time.

4. Provide the following information with your offer:

e. POC Name: __________________________________

f. POC Phone Number: _________________

g. POC E-Mail: ___________________________

5. The Government will award a Firm Fixed-Price contract resulting from this solicitation on an all or none basis. The offer shall meet all terms and conditions of the solicitation and shall detail the offered solution in their quote or attach a data specification sheet.

6. Complete the Following Clauses (located below in the Contract Clauses).

a. FAR clause 52.212-3 “Offeror Representations and Certifications” Commercial Items. Section B of this clause still needs to be completed in its entirety and returned to the contracting office with your quote.

7. This requirement will be paid using Wide Area Work Flow.

8. Quote/Proposal shall be received electronically via e-mail not later than 10:00AM local AZ time, on Friday 31 August 2018.

9. Questions about the solicitation are to be directed through www.FebBid.com All Questions shall be submitted electronically via FedBid before the offer due date of 20 August 2018.

Additional Information

1. Vendor invoicing shall not be submitted prior to proof of delivery that items have been received.

2. The CLINs in this schedule is a renewal of warranty maintenance support for existing command-owned and operated Manufacturer equipment. Seller certifies that it is a Manufacturer Authorized Channel as of the date of the submission of its Bid, and that it has the certification/specialization level required by Manufacturer to maintain both the equipment, in accordance with applicable Manufacturer certification/specialization requirements. Provide a detailed narrative and/or specifications how the terms and conditions of the solicitation will be meet. Do not parrot the PWS or copy and pasted the solicitation.

3. Per DFARS 252.232-7003 Electronic Submission of Payment Requests, the vendor shall submit combination payment requests (invoice and receiving report) using Wide Area Work Flow (WAWF). Receipt and Acceptance (WAWF-RA) or other methods authorized by the Contracting Officer. Failure to comply could result in delayed payment.

SALIENT CHARACTERTICS

SALIENT CHARACTERISTICS

The contractor will assess network operations to identify and analyze critical performance indicators and operations gaps; provide change support; provide reports describing designs with recommendations; provide continued focus on areas of potential improvement; evaluate capabilities of currently deployed CISCO software on the network; provide periodic performance analysis; provide knowledge transfer and mentoring including informal technical update; training.

This action is for CISCO Network Optimization support services subscription CON- AS-DCN.

1.0 CONTRACT DELIVERABLES

1.1 Engineering Support.

1.1.1 Provide, on-site at Clay Kaserne, data center architecture and design optimization in support of the European Theater customers.

1.1.2 Maintain a Secret level or higher security clearance.

1.1.3 CISCO Certified Internet Expert (CCIE) or equivalent skills.

1.1.4 In-depth knowledge of designing complex IP and fiber channel routing and switching networks.

1.1.5 Expertise in CISCO software features and functionality, including the Cisco Nexus data center products.

1.1.6 Experience with configuring routing and switching devices, including the Cisco Nexus data center products.

1.1.7 Comprehensive understanding of IP and fiber channel protocols.

1.1.8 Working knowledge of advanced technologies such as security, voice, and content/data center fields.

1.1.9 Ability to conduct training and one-on-one me n t o r i ng concerning CISCO technology.

1.1.10 Ability to design network and data center data replication and failover systems.

1.1.11 Ability to design network virtualization systems that can support multiple customer networks within a single data center.

1.1.12 Ability to design Fiber Channel Zoning and Fiber Channel over Ethernet systems.

1.1.13 Ability to design network and data center load balancing systems.

1.2 Design analysis and assessments.

1.2.1 Optimize the design of the command data center networks with customer requirements, priorities, and goals. Keep systems technology and security current with-in private industry practices and standards.

1.2.2 Analyze impact of new requirements on the existing network and data centers.

1.2.3 Review network and data center architecture and topology.

1.2.4 Review protocol selection and configuration.

1.2.5 Review feature selection and configuration.

1.2.6 Review security considerations (i.e. authentication, VLANS, subnet isolations).

1.3 Reports.

1.3.1 Provide weekly and monthly activity reports summarizing a l l support provided. The contractor format is acceptable unless otherwise noted.

1.3.2 Provide reports describing the designs with recommendations, monthly or as requested by the Government.

1.3.3 Provide ongoing incremental network and data center design and architectural consultation as assigned by and agreed upon with the government.

1.4 Identify and analyze critical performance indicators and operation gaps that pose a significant risk to network health.

1.5 Provide network and data center change support for deployment-related hardware, software, or configuration events

1.6 Data center optimization services

1.6.1 Engineer performance and optimize data center software.

1.6.2 Review and validate test plans for planned changes.

1.6.3 Establish a data center software strategy.

1.6.4 Assess network and data center health to include technology and/or routing protocol.

1.6.5 Provide escalation path to resolve unscheduled (reactive) changes

1.6.6 Analyze network configurations against best business practices.

1.6.7 Provide Knowledge Transfer and mentoring including informal technical update training on a topic that is mutually agreed upon and relevant to CISCO products and technologies.

PWS

PERFORMANCE WORK STATEMENT (PWS)

Data Center Optimization Support Services, NETCOM TAC-Europe (TAC-E)

Part 1 General Information

1. GENERAL: This is a non-personnel services contract to provide Data Center Optimization Support Services.

The Government shall not exercise any supervision or control over the Contractors performing the services herein. Such contract personnel shall be accountable solely to the Contractor who, in turn is responsible to the Government.

Description of Services/Introduction: The Contractor shall provide all personnel and equipment to perform the Data Center Optimization Support Services as defined in this Performance Work Statement. The Contractor shall perform to the standards in this contract.

1.1 Background: NETCOM TAC-E is presently engaged in the planning and execution efforts to migrate USAREUR and AFRICOM to the JRSS and the Joint Information Environment (JIE). NETCOM TAC-E will provide centralized SIPRNET, NIPRNET, and data storage in the entire European Theater of operations to include the two COCOMs (AFRICOM and EUCOM). The existing Command information technology infrastructure consists of transport, networks and data center systems; all of which are in various states of service. Many of these systems are still being planned and designed to meet the demanding requirements of more than 40,000 customers in the Theater and recent rapid network growth and expansion into Eastern Europe in support of USAREUR's missions. Recent design and procurement of systems to establish an AFRICOM presence at the two Installation Processing Nodes (IPN) (Grafenwoehr and Kaiserslautern) have added to the complexity and volume of engineering efforts that are already being provided to the Theater. Competing requirements to support the migration of both AFRICOM and USAREUR applications and systems into the IPNs are also being designed and implemented. With the existing workload and extreme complexity of new technologies, highly skilled advanced services engineering support from CISCO is essential in order for NETCOM TAC-E to be successful in planning, designing, and implementing IT systems.

1.2 Objectives: The Contractor shall:

1.2.1 Assess network operations to identify and analyze critical performance indicators and operations gaps.

1.2.2 Provide change management.

1.2.3 Provide continued focus on areas of potential improvement.

1.2.4 Evaluate capabilities of currently deployed CISCO software on the network.

1.2.5 Provide periodic performance analysis.

1.2.6 Provide knowledge transfer and mentoring including informal technical update.

1.2.7 Provide reports describing designs with recommendations.

1.2.8 Provide training to government personnel on new system capabilities.

1.3 Network Operations: The Contractor shall assess network operations to identify and analyze critical performance indicators and operations gaps as specified in the CISCO Network Optimization support services subscription, CON- AS-DCN.

1.4 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two

(2) 12-month option years.

1.5 General Information

1.5.1 Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Plan shall be submitted in accordance with the Request for Proposal (RFP). After acceptance of the quality control plan the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards.

It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3 Recognized Holidays: The Contractor is not required to provide service on the following days: New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

Hours of Operation: The Contractor is responsible for conducting business, between the hours of 07:30-16:30 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.4 Place of Performance: The work to be performed under this contract will be performed at the Government facilities in Wiesbaden, Germany.

1.5.5 Security

1.5.5.1 Security Requirements: Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and any revisions to DoD 5220.22-M.

1.5.5.2 This contract will require access to classified and controlled or sensitive information and facilities.

Highest level security clearance requirement for this work effort is SECRET. Contractor personnel shall have the required final security clearance at contract performance start date and shall maintain the required security clearance over the life of the contract, in accordance with the DD Form 254, Contract Security Classification Specification. New or replacement personnel who require a security clearance to perform under this contract shall have the required final security clearance at work performance start date. Cleared Contractor personnel may require access to SIPRNET or other classified systems in support of this work effort. Access to classified systems shall only be at specified Government work locations.

Contractor personnel who require a Secret security clearance and who will require IT Level I system access or who will be performing IT level I functions require a Tier 5 (T5) or T5 reinvestigation (T5R) completed with a favorable fitness determination for IT Level I access. If Contractor personnel do not have a favorable T5 investigation on record, the Contractor shall contact the supporting Government Security Office S2 for submission of the T5 investigation (SF 86). The Contractor shall provide the contract number as authority to request the investigation. Contractor interim privileged level access to Army systems prior to completion and favorable fitness determination of the required investigation will be in accordance with AR 25-2. If Contractor personnel have a favorable T5 or T5R on record in Joint Personnel Adjudication System (JPAS),AR 25-2 investigative requirement for IT Level I is satisfied.

1.5.5.2.1 The contract administrator shall complete a "Request for Identification Card" for each employee of the contractor requiring access to Wiesbaden GE. The requests shall be submitted to the 2d Signal Brigade S2 representative for processing. The Contractor FSO shall provide the necessary clearance documentation for each employee requiring entry into controlled areas. Each individual will be reviewed by the 2d Signal Brigade S2 and provided the appropriate access badge.

1.5.5.2.2 Threat Awareness and Reporting Program (TARP) Training. All contractor personnel assigned to this task order shall complete initial and annual TARP training. Completion of training shall be reported to the COR. Detailed requirements on TARP are stated in the DD Form 254.

1.5.5.2.3 Access and General Protection Security Policy and Procedures. Contractor and all associated sub-contractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office (PMO), Director of Emergency Services (DES), or Security Office. Contractor workforce shall comply with all personal identity verification requirements of FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel. In addition to the changes otherwise authorized by the changes clause of this task order, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.5.5.2.4 The Contractor shall provide to the COR, seven days in advance of the event, names and Social Security numbers (or equivalent identification numbers for non-US citizens) of all employees who will be entering Army-controlled installations or facilities.

1.5.5.2.5 The Contractor shall be required to obtain a Common Access Card (CAC). Contractors shall require their employees to wear the CAC visibly in performance of this contract at Government workplaces, unless it is in use for access to a government system. The Government will provide special access badges as necessary. The Prime Contractor Facility Security Officer (FSO) shall ensure that all Contractor personnel acquire and maintain CACs. The approving Government Trusted Agent (TA) may give access to the FSO using the online Trusted Associate Sponsorship System (TASS), https://www.dmdc.osd.mil/tass. Contractor eligibility remains in force during employment under the contract for those employees who have a valid and recurring requirement for access to Government facilities or automation systems (reference DD Form 254 for additional security requirements) to perform those duties stipulated in the contract. The Contractor shall use a valid CAC to access the Government domain. The Contractor shall immediately return the CACs to the COR when the Contractor employee’s employment is terminated or upon expiration of the contract. The CACs expire when Contractor employee’s eligibility terminates or three years from the issuance date, whichever occurs first. The Contractor is responsible for all CACs and shall report all lost or stolen CACs to the COR immediately.

1.5.5.3 Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.5.4 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.5.5.4.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer Representative, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re- keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.5.5.4.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.5.6 Special Qualifications

1.5.6.1 AT Level I Training.

The Contractor shall ensure that all contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas complete Antiterrorism (AT) Level I awareness training within 30 calendar days after start of employee performance on this contract. Within 5 calendar days after successful completion of training, the contractor shall certify to the COR or KO that all employees performing work under this contract have completed the AT Level I awareness training. AT Level I awareness training is available at https://jkodirect.jten.mil, course #-US007 or current version. This training is in addition to any required unit or theater specific AT Level I training which may be more stringent based on area of operation or need for heightened awareness.

1.5.6.2 iWATCH Training.

The Contractor shall ensure that all employees and subcontractor employees performing work under this contract are trained on the local iWATCH program within 30 calendar days of start of employee performance on this contract. The requiring activity ATO will provide the locally developed iWATCH training. The Contractor shall maintain all iWATCH training records and shall provide copies to the COR upon request.

1.5.6.3 OPSEC Training (AR 530-1).

The Contractor shall comply with DoD Directive 5205.02, Army Regulation 530-1, and the requiring activity OPSEC program. The Contractor shall ensure all contractor employees and subcontractors performing work under this contract complete Level I OPSEC training within 30 calendar days of start of employee performance on this contract and annually thereafter. The Contractor shall maintain all OPSEC training records and shall provide copies to the COR upon request.

1.5.7 Protection

1.5.7.1 Information Assurance

1.5.7.1.1 Information Assurance (IA) Training. All Contractor personnel with access to Government information systems and networks shall successfully complete all required initial and annual IA awareness training as specified in AR 25-2 and as specified by the Government requiring activity. Training is available at https://ia.signal.army.mil

1.5.7.1.2 Contractor employees and subcontractor employees performing work under this contract who have access to Government information systems and networks shall create a user account and profile in the Army Training and Certification Tracking System website (ATCTS) at https://atc.us.army.mil, in the unit container designated by the COR. Certificates of successful completion of IA training, Acceptable Use Policies (AUP), applicable baseline and computing environment (CE) certifications, and continuing professional education credits, as required by DoD 8570.01-M, shall be uploaded to the ATCTS and provided to the COR for continuous compliance monitoring and reporting.

1.5.7.1.3 The Contractor shall ensure that all contractor employees and subcontractor employees requiring IA awareness training complete the training at the start of work performance on this contract and annually thereafter for the duration of this contract.

1.5.7.2 Information Assurance Workforce Certification. DFARS clause 252.239-7001 (Information Assurance Contractor Training and Certification) applies to this contract. This contract is subject to the mandates of DoD 8570.01-M, which establishes baseline technical and management IA skills for personnel performing IA functions within DoD. Functions spanning multiple levels require certification of the highest level functions. Contractor personnel performing functions in multiple categories or specialties shall hold certifications appropriate to the functions performed in each category or specialty.

1.5.7.2.1 The Contractor shall ensure its IA workforce members have the baseline certifications corresponding to their IA functions, as defined in Chapters 3, 4, 5, 10, and 11, and Appendix 3 of DoD 8570.01-M at work performance start date. Contractors will obtain all required Computing Environment (CE) certificates within 6 months of being engaged. The IAT Level I baseline certification is the minimum requirement for unsupervised privileged access. The Contractor shall ensure that all employee certifications remain active and are renewed prior to expiration.

1.5.7.2.2 The Contractor shall ensure that all employees IA certifications are released to the Department of Defense through the Defense Workforce Certification Application at https://www.dmdc.osd.mil/milconnect/

1.5.7.2.3 Table 1 reflects the Personnel Security (IT Level) and IA Workforce Specialty requirements, aligning the IA functional responsibilities and access levels to the contract tasks, in accordance with DoD 8570.01-M.

Table 1. Information Technology Access and IA Certification Requirements.

Functional Category

IT

Level

(IAW

AR 25-

2) Security

Clearance Investigation

Required

IA

Certification

Category and Level

(IAW DoD 8570.01-M and BBP

05-PR-M-

0002)

Computing Environment Certifications

Network Consulting Engineer I SECRET Tier 5 (T5) IAT III Yes

1.5.7.3 Non-Government-owned computing systems or devices. The Contractor shall comply with AR 25-1 and AR 25-2. The Contractor shall not install or connect non-Government-owned computing systems or devices to Government networks without the COR’s coordinating and obtaining proper authorization from the appropriate Information System Security Manager (ISSM), ensuring that all software has a Government Certificate of Networthiness or has been authorized under the Risk Management Framework (RMF) Assess Only process. The non-Government-owned computing systems or devices include, but are not limited to, personal or Contractor-owned thumb drives (e.g., memory sticks, flash drives, Universal Serial Bus (USB) drives, jump drives, pen drives), removable or external hard drives, Personal Digital Assistants (PDA), PC Cards/Express Cards, MP3 players, cell phones, digital media, floppy disks, compact disc (CD)/digital video disk (DVD) burners, optical recordings, photo flash cards, laptops, or any devices that can store data.

1.5.7.4. Protection of Sensitive Unclassified Data. The Contractor shall ensure any sensitive information, including, but not limited to, Personally Identifiable Information (PII) and For Official Use Only (FOUO), proprietary, and Law Enforcement Sensitive information residing on Mobile Computing Devices (MCD) or other external media, is protected in accordance with current Data at Rest (DAR) guidelines and requirements.

The Contractor shall use an authorized, approved, and prescribed DAR solution. The MCDs include, but are not limited to, laptop, netbook, notebook, or tablet computers, and Blackberry or equivalent devices. External media include optical disk media such as CDs, DVDs, USB drives (also referred to as flash or thumb drives) (when authorization to use them is restored), floppy disks, and other portable digital storage devices.

1.5.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.10 Key Personnel: The following personnel are considered key personnel by the government: Contract Manager/Alternate Contract Manager, Network Consulting Engineer. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.

The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for key personnel are listed in the associated DD Form 254 continuation sheet.

1.5.11 Identification of Contractor Employees: In accordance with FAR 37.114(c), all contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious are required to identify themselves as such to avoid being mistaken for Government officials. Contractors performing work at Government workplaces shall provide their employees with an easily readable identification (ID) badge indicating the employee’s name, the contractor’s name, the functional area of assignment, and a recent color photograph of the employee. Contractors shall require their employees to wear the ID badges visibly when performing work at Government workplaces. Contractor personnel shall also ensure that all e-mails, documents, or reports they produce are suitably marked as Contractor products and/or that Contractor participation is appropriately disclosed. All signature blocks on e-mails shall indicate that the sender is a Contractor employee and include the Contractor's company name.

1.5.12 Contractor Travel: The Contractor will be required to travel within the European Theater during the performance of this contract to visit sites and attend meetings, conferences, and training. . The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS.

The Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR. For proposal purposes, a Not to exceed amount for travel can be established.

1.5.13 Access to Protected Information. Protected information means all non-public information, including, but not limited to, trade secrets or proprietary information of other Contractors, Government source selection information, Privacy Act or personally identifiable information (PII), or any other information with distribution limited by the U.S. Government. If, during the performance of this requirement, Contractor personnel obtain access by any means to protected information, they shall not disclose, publish, divulge, release, or make known, in any manner or to any extent, the information except as necessary to carry out duties under this contract.

Protected information shall be given only to persons specifically granted access to this sensitive information and may not be further divulged without specific prior written approval from an authorized U.S. Government individual. Further, contractor employees may use any non-public information for official/authorized U.S.

Government purposes, and they shall not use the information for their personal gain, the gain of their employer, or the gain of anyone else. The Contractor shall notify the Contracting Officer of any potential organizational conflicts of interest created by any such access; however, a nondisclosure agreement will not overcome an Organizational Conflict of Interest (OCI) as defined in FAR Subpart 9.5. Moreover, the Trade Secrets Act prohibits releasing proprietary information without the owner’s consent. Accordingly, all Government Contractors are required to mark their proprietary information, and any time the Contractor is given inadvertent access to such marked information, the Contractor shall inform the Contracting Officer of the access.

1.5.14 Contractor Management Reporting (CMR). The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract/task order.

The Contractor is required to completely fill in all the information in the format using the following Web address:

https://cmra.army.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer's Representative; (2) Contract number, including task or delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors; (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub- Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where the Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

(12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each Government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor's systems to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Army via the eCMRA secure data collection site. The contractor is required to completely fill-in all required data fields within the eCMRA.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at: http://www.ecmra.mil/.

PART 2 DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD Form 254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

APPLICABLE DOCUMENTS: The following publications form a part of this task order. The publications below with which the Contractor shall comply are “Mandatory.” The Contractor shall use current commercial practices and publications whenever possible. A significant number of Army regulations that govern the conduct of the required work are listed below. The PWS may set a higher standard of performance than an applicable Army regulation. The PWS will have precedence over the regulations unless a particular PWS provision is in direct conflict with the applicable provision of the Army regulation. Unless otherwise noted, the publications can be accessed at www.apd.army.mil. Upon request, the Government will provide those publications not available on a web site. The Contractor shall comply with changes to publications. The Contractor shall inform the KO of any changes to a publication or documents that impact the cost of the task order. Additional technical design and policy reference information governing the SIPRNET can be accessed at: http://iase.disa.mil/policy-guidance/index.html#trustedproducts and http://iase.disa.mil/stigs/iadocs.html.

AR 25-1 Army Information Technology AR 25-2 Information Assurance AR 25-55 The Department of the Army Freedom of Information Act Program AR 190-13 The Army Physical Security Program (FOUO requires AKO access) AR 190-51 Security of Unclassified Army Property (Sensitive and Nonsensitive) AR 380-5 Department of the Army Information Security Program AR 380-49 Industrial Security Program AR 380-67 The Department of the Army Personnel Security Program AR 381-12 Threat Awareness and Reporting Program (TARP) AR 385-10 The Army Safety Program AR 525-13 Antiterrorism (FOUO) AR 530-1 Operations Security (OPSEC) DoDM 5200.01-V1 DoD Information Security Program: Overview, Classification, and Declassification DoDM 5200.01-V2 DOD Information Security Program: Marking of Classified Information DoDM 5200.01-V3 DOD Information Security Program: Protection of

Classified Information DoDM 5200.01-V4 DoD Information Security Program: Controlled Unclassified Information (CUI) DoDD 5205.02E DoD Operations Security (OPSEC) Program DoD 5220.22-M National Industrial Security Program Operating Manual (NISPOM) DoDD 5400.11 DoD Privacy Program DoDD 8140.01 Cyberspace Workforce Management DoD 8570.01-M Information Assurance Workforce Improvement Program DoDI 8500.01 Cybersecurity DoDI 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT)

NETCOM TTP Assess and Authorize v2.1 NETCOM TTP Bid Tracker v1.4 NETCOM TTP Organizational Policy Records v1.0 NETCOM TTP Security Control Assessor – Representative v1.1 NETCOM TTP Security Control Assessor – Validator v2.0 NETCOM TTP Stand-Alone Information System and Close Restricted Network Assessment and Authorization v1.0

DoD DWDC Portal https://www.dmdc.osd.mil/milconnect/ DoD RMF KS Portal https://rmfks.osd.mil/rmf/Pages/default.aspx

Army CIO/G-6 Best Business Practice 05-PR-M-0002, Information Assurance (IA Training and Certification (available at https://www.milsuite.mil/wiki/Best_Business_Practices )

Committee on National Security Systems Instructions (CNSSI) 4009, National Information Assurance Glossary (available at http://www.cnss.gov/CNSS/issuances/Instructions.cfm)

Deputy Under Secretary of Defense memorandum, 1 Apr 2005, Subject: Facilitating Classified Visits within the Department of Defense

Department of the Army G2 memorandum, 29 May 2007, subject: Classified Visit Request Process

US Army Cyber Command and Second Army Security Classification Guide for Cyberspace Operations and Security, 19 May 2016 (FOUO available from the Government requiring activity).

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED PROPERTY

3.1 There will be no Government Furnished Property (GFP) under this contract. In accordance with FAR Part 45.00

(5) the Government will provide Government property that is incidental to the place of performance.

3.2 Incidental Property. The Government will provide property incidental to the place of performance, when the contract requires contractor personnel to be located on a Government site or installation, and when the property used by the contractor within the location remains accountable to the Government. Items considered to be incidental to the place of performance include normal office type property, for example, office space, desks, chairs, telephones, computers, printers, plotters, fax machines and computer peripherals. It does not include any equipment, special test equipment, special tooling, material or real property.

3.3 Contractor Property. The Contractor shall provide all equipment, and items required to perform the requirements of this contract unless provided as incidental as indicated above or listed. All Contractor provided equipment shall be clearly marked and stored separately from Government property. Upon completion or termination of this contract, the Contractor shall remove all Contractor-owned equipment/property. If the Contractor does not remove Contractor-owned items NLT thirty (30) calendar days after the conclusion of the contract, the Government will properly dispose of the items.

PART 4 SPECIFIC

TASKS

4. Specific Tasks:

4.1. Basic Services. The Contractor shall provide services for the CISCO Network Optimization support services subscription CON- AS-DCN.

4.2. Engineering Support. The Contractor shall:

4.2.1. Provide, on-site at Clay Kaserne, data center architecture and design optimization in support of the European Theater customers.

4.2.2. Maintain a Secret level.

4.2.3. Be CISCO Certified Internet Expert (CCIE) or equivalent skills.

4.2.4. Have an in-depth knowledge of designing complex IP and fiber channel routing and switching networks.

4.2.5. Have expertise in CISCO software features and functionality, including the CISCO Nexus data center products.

4.2.6. Have experience with configuring routing and switching devices, including the CISCO Nexus data center products.

4.2.7. Have a comprehensive understanding of IP and fiber channel protocols.

4.2.8. Have a working knowledge of advanced technologies such as security, voice, and content/data center fields.

4.2.9. Have an ability to conduct training and one-on-one mentoring concerning CISCO technology.

4.2.10. Have the ability to design network and data center data replication and failover systems.

4.2.11. Have the ability to design network virtualization systems that can support multiple customer networks within a single data center.

4.2.12. Have the ability to design Fiber Channel Zoning and Fiber Channel over Ethernet systems.

4.2.13. Have the ability to design network and data center load balancing systems.

4.3. Design analysis and assessments. The Contractor shall:

4.3.1. Optimize the design of the command data center networks…