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Solicitation W91QEX-17-Q-0014

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SEE ADDENDUM

(No Collect Calls)

W91QEX-17-Q-0014 02-May-2017

b. TELEPHONE NUMBER

305-437-2941

8. OFFER DUE DATE/LOCAL TIME

11:30 AM 02 Jun 2017

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QEX9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

NEAL J. AXLEY

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

410TH CSB-MIAMI DIVISION

9301 NW 33RD ST

DORAL FL 33172-1202

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W91LMH 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

SOUTHERN COMMAND GROUP

SHELLIE GLASS

9301 NW 33RD STREET

DORAL FL 33172

TEL: 305-437-0621 FAX:

305-437-2752FAX:

TEL: 305-437-2661 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$15,000,000

NAICS:

541611

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF91

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91QEX-17-Q-0014

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 15 Days

PHASE-IN

FFP

The contractor shall conduct Phase-In in accordance with Section 1.6.18 of the Performance Work Statement.

FOB: Destination

NET AMT

0002 7.50 Months

HISTORIAN / KNOWLEDGE MANAGEMENT SUPPORT

FFP

The contractor shall provide Command Historian and Knowledge Managment Support Services in accordance with the Performance Work Statement.

0003 1 Job

TRAVEL

COST

The Contractor shall travel upon the request and approval by the Contracting Officer Representative in support of the contract, and in accordance with Section

1.6.13 of the Performance Work Statement.

Offeror will insert the amount of $10,000 on this CLIN.

All costs for approved travel shall be reimbursed in accordance with FAR Subpart 31.205-46 Travel Costs. Costs incurred for lodging, meals and incidental expenses shall be considered to be reasonable and allowable only to the extent that they do not exceed on a daily basis the maximum per diem rates in effect at the time of travel in accordance with the applicable Travel Regulation. Travel costs shall not include overhead or profit. The contractor shall be responsible for making all necessary travel arrangements.

ESTIMATED COST

0004 1 Each

CONTRACTOR MANPOWER REPORTING

FFP

See Paragraph 5.3 of the Performance Work Statement for instructions.

1001 12 Months

OPTION HISTORIAN / KNOWLEDGE MANAGEMENT SUPPORT

FFP

The contractor shall provide Command Historian and Knowledge Managment

1002 1 Job

OPTION TRAVEL

COST

The Contractor shall travel upon the request and approval by the Contracting Officer Representative in support of the contract, and in accordance with Section

1.6.13 of the Performance Work Statement.

Offeror will insert the amount of $10,000 on this CLIN.

All costs for approved travel shall be reimbursed in accordance with FAR Subpart 31.205-46 Travel Costs. Costs incurred for lodging, meals and incidental expenses shall be considered to be reasonable and allowable only to the extent that they do not exceed on a daily basis the maximum per diem rates in effect at the time of travel in accordance with the applicable Travel Regulation. Travel costs shall not include overhead or profit. The contractor shall be responsible for making all

1003 1 Each

OPTION CONTRACTOR MANPOWER REPORTING

FFP

2001 12 Months

OPTION HISTORIAN / KNOWLEDGE MANAGEMENT SUPPORT

FFP

The contractor shall provide Command Historian and Knowledge Managment

2002 1 Job

OPTION TRAVEL

COST

The Contractor shall travel upon the request and approval by the Contracting Officer Representative in support of the contract, and in accordance with Section

1.6.13 of the Performance Work Statement.

Offeror will insert the amount of $10,000 on this CLIN.

All costs for approved travel shall be reimbursed in accordance with FAR Subpart 31.205-46 Travel Costs. Costs incurred for lodging, meals and incidental expenses shall be considered to be reasonable and allowable only to the extent that they do not exceed on a daily basis the maximum per diem rates in effect at the time of travel in accordance with the applicable Travel Regulation. Travel costs shall not include overhead or profit. The contractor shall be responsible for making all

2003 1 Each

OPTION CONTRACTOR MANPOWER REPORTING

FFP

3001 12 Months

OPTION HISTORIAN / KNOWLEDGE MANAGEMENT SUPPORT

FFP

The contractor shall provide Command Historian and Knowledge Managment

3002 1 Job

OPTION TRAVEL

COST

The Contractor shall travel upon the request and approval by the Contracting Officer Representative in support of the contract, and in accordance with Section

1.6.13 of the Performance Work Statement.

Offeror will insert the amount of $10,000 on this CLIN.

All costs for approved travel shall be reimbursed in accordance with FAR Subpart 31.205-46 Travel Costs. Costs incurred for lodging, meals and incidental expenses shall be considered to be reasonable and allowable only to the extent that they do not exceed on a daily basis the maximum per diem rates in effect at the time of travel in accordance with the applicable Travel Regulation. Travel costs shall not include overhead or profit. The contractor shall be responsible for making all

3003 1 Each

OPTION CONTRACTOR MANPOWER REPORTING

FFP

4001 12 Months

OPTION HISTORIAN / KNOWLEDGE MANAGEMENT SUPPORT

FFP

The contractor shall provide Command Historian and Knowledge Managment

4002 1 Job

OPTION TRAVEL

COST

The Contractor shall travel upon the request and approval by the Contracting Officer Representative in support of the contract, and in accordance with Section

1.6.13 of the Performance Work Statement.

Offeror will insert the amount of $10,000 on this CLIN.

All costs for approved travel shall be reimbursed in accordance with FAR Subpart 31.205-46 Travel Costs. Costs incurred for lodging, meals and incidental expenses shall be considered to be reasonable and allowable only to the extent that they do not exceed on a daily basis the maximum per diem rates in effect at the time of travel in accordance with the applicable Travel Regulation. Travel costs shall not include overhead or profit. The contractor shall be responsible for making all

4003 1 Each

OPTION CONTRACTOR MANPOWER REPORTING

FFP

NOTE TO OFFERORS

By submission of a proposal, Offerors are certifying that they meet all of the Government’s requirements, as outlined in the solicitation, and specifically the requirements contained in the Performance Work Statement.

Proposals must be submitted electronically through email to neal.j.axley.civ@mail.mil or anthony.s.mosley.civ@mail.mil. Offerors are cautioned to comply with all instructions within this solicitation to ensure submission of a complete proposal. Failure to furnish a complete proposal may result in the proposal being unacceptable to the Government and elimination from consideration for award.

Contractor Performance Reporting. The Contracting office is utilizing the Contracting Performance Reporting System (CPARS) Automated Information System (AIS) to formally record contractor performance. CPARS is a web-enabled application that collects and manages the library of automated Contractor assessment data – unclassified formal reports. A CPARS Report will assess the Contractor’s performance and will provide a record, both positive and negative, on the contract during a specific period of time. This information will be completed annually by the Contracting Officer throughout the life of the contract (including Option exercises). The Contracting Officer will prepare a CPARS evaluation on contracts that meet the business sector thresholds in accordance with the applicable completion instructions as listed in FAR Part 42.15. Additional information may be obtained at the CPARS website at https://www.cpars.gov/.

Questions and Answer Period:

The Contractor shall submit all questions and concerns in writing via email to the Contract Specialist, Neal J. Axley at neal.j.axley.civ@mail.mil no later than Tuesday, 09 May 2017 at 4:30 p.m. (EST). The email shall be entitled “Questions for Solicitation W91QEX-17-Q-0014”. The body of the email shall be numbered per question and contain questions in a clear and concise manner with specific reference to the page number and section of the solicitation, if applicable. No questions will be answered if received after 4:30 p.m. (EST) on 09 May 2017.

Answers shall be provided as an amendment to the solicitation notice as issued via FedBizOpps (FBO) website and shall be structured as an all inclusive question/answer document encompassing all of the Contractor’s questions and the Government’s responses to those questions. No questions or answers shall contain any proprietary information, Contractor’s names, or otherwise identifying information. When responding to questions, the Government will submit the questions as they were written verbatim if possible; however, if the Contracting Officer determined there are redundant questions, they contain any proprietary information, Contractor’s names, contain grammar or spelling errors, or otherwise contain identifying information, the Contract Specialist will redact, re-summarize, and/or exclude redundancies accordingly.

Should the Contracting Officer feel it is necessary, The Government may issue an amendment to add an additional question and answer period anytime throughout the duration of the Solicitation.

PERFORMANCE WORK STATEMENT

UNITED STATES SOUTHERN COMMAND (SOUTHCOM)

OFFICE OF KNOWLEDGE MANAGEMENT AND COMMAND HISTORIAN SUPPORT

12 April 2017

Part 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The Contractor shall ensure that all contractor employees and subcontractor employees are medically, dentally, and psychologically fit for performance of their duties.

1.1 Description of Services and Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, other items and non-personal services necessary to perform Historian and Knowledge Management/Knowledge Engineer(KE) Support as defined in this PWS, except as specified as government-furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: SOUTHCOM is a unified combatant command of the U.S. Department of Defense. It is responsible for contingency planning, operations, and security cooperation in the SOUTHCOM Area of Responsibility (AOR) which includes South America, Central America, and the Caribbean. While Spanish or Portuguese language skills are highly desirable, due to the work performed in the AOR, the lack of these language skills will not hinder the contractor from performing the work as spelled out in this contract.

The Office of the Command Knowledge Manager oversees these functions and is part of the SOUTHCOM Command Group, which reports to the Chief of Staff. Its work is governed by internal and external guidance, including DoD Instruction 8220.ff- Knowledge Management for the Department of Defense (Draft), Field Manuel 6-01.1, Knowledge Management, Headquarters, Department of the Army, August 2008 (http://usacac.army.mil/CAC2/Repository/Materials/KnowledgeManagementFM6-01.pdf) or http://armypubs.army.mil/doctrine/24_Series_Collection_1.html), CJCSM 5760.01, Joint Staff Records Schedule, Chairman of the Joint Chiefs of Staff Instructions (CJCSI) 5320.01B, “Guidance for the Joint History Program, published January 2009, http://www.dtic.mil/cjcs_directives/cdata/unlimit/5320_01.pdf, and other authoritative materials addressing theories, methodologies, principles, and techniques in these functional areas.

a. Command Knowledge Management/Knowledge Engineer (KE) functions promote the creation, identification, organization, share/collaboration, application, development, use/reuse, and transfer of knowledge across the SOUTHCOM enterprise in order to promote and support ‘getting the right information, to the right people, at the right time” using human capital (people), processes, and tools/technology. Additionally, the Knowledge Engineering function primarily are to document, document, develop, test, and maintain enduring and recurring business processes; provide database management;

ensure information access and transparency across the enterprise; conduct research and training as required by the COR; and manage/maintain collaboration sites, portals, centers, and other information portal sites as required by the COR. Industry standards for developing business process and flow chart documentation, process development, testing, refining, re-engineering, improving process efficiencies, and vetting improved business process techniques uses established best practices as demonstrated by successful completion or professional certification: a Lean 6 Sigma principles Black Belt certification, demonstrated proof or successful completion of a Professional Project Management training program, or completion or demonstrated project development and implementation portfolio.

b. The Command Historian function within SOUTHCOM, documents contemporary SOUTHCOM activities for posterity; conducts research for SOUTHCOM principals on historical aspects of current operations; and engages in outreach missions that advance U.S. interests in the SOUTHCOM area of responsibility. Its work is governed by guidance from the Commander, SOUTHCOM, and Chairman of the Joint Chiefs of Staff. Proof of research and writing capabilities are expected to be at the thesis/dissertation academic level.

Professional publication of written papers, products, books, articles is desirable, but not mandatory.

1.3 Objectives: The objectives of this contract are to maintain and preserve historical accounts of SOUTHCOM activities, ensure SOUTHCOM is able to systematically collect, organize and share knowledge across the Command to achieve the mission, support the senior leader decision making cycle, attain a fully functioning information/content/knowledge management program, and preserve/maintain/manage stored enterprise content and information. The SOUTHCOM mission requires a contractor that adapts and responds as needed to rapidly changing requirements. The Contractor will ensure Records Management standards and commercial best practices for information preservation are followed and implemented. The Contractor may be required to deploy to Continental United States (CONUS) or Overseas (OCONUS) locations in support of U.S. national security objectives. The Contractor may be required to work additional or surge hours based on the needs of the Command. Typically these surge hours are in conjunction with military exercises or contingencies.

1.4 Scope: The Contractor shall provide non-personal services (Knowledge Management and Historical services) to include expertise in historical research and writing, knowledge management, knowledge engineering, and should additional funding be provided to support records management, content preservation, database management, information access, and training development methods to fulfill all the tasks associated with this PWS in support of SOUTHCOM’s Area of Responsibility (AOR) which includes,: South America, Central America, and the Caribbean. The contractor shall accomplish products as specified in Part 5 of this PWS; to include as part of the Knowledge Management and Knowledge Engineering (KM/KE) functions: develop KM/KE governance;

identify and develop written business processes designed to improve efficiencies which support organizational transformation; conduct and support KM/KE assessments/studies/projects; conduct KM training and KM Working Group meetings; support daily KM operations, exercises, and contingencies; provide information dissemination, situational awareness and networking; provide support for the Information portal and knowledge repositories;

prepare technical writing and business processes products; prepare yearly plans for execution of deliverables; and provide input and feedback for problem resolutions. As part of the Historian functions: to provide data collection;

conduct historical interviews; provide operational situational awareness; conduct research and prepare written historical products; coordination of the release of historical documents; prepare yearly plans for execution of deliverables; and provide input and feedback for problem resolutions.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 8 months and four (4) one year options that are 12 months each.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor shall submit their QC Plan within thirty (30) days of contract award and will become a permanent record of the contract package. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services.

The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.2 Quality Assurance (QA): The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). The QASP is primarily focused on what the

Government must do to ensure that the Contractor has performed in accordance with the performance standards.

Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor is not required to perform services on official U.S. federal holidays listed below (http://www.opm.gov):

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The Contractor shall be available for conducting business and at the specified place of duty for a minimum of 8 hours per scheduled workday. Standard hours of operation are 0730-1700 (Monday through Friday) except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Standard hours for the lunch period is between 11:30 am -1:00 pm. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. Hours may fluctuate depending on the mission. In addition to standard hours, there may be a requirement for the contractor to work additional, surge hours as the mission dictates (i.e., during military exercises, crisis situations, contingencies.) Any surge hours must be approved in advance by the Contracting Officer Representative (COR). When the government (COR) requests surge hours, a minimum of four hours will be given for unscheduled/unforeseen surge hours and 10 business days for scheduled surge hours (typically required during military exercises and/or contingencies). The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. Periods of absence should be reported to the Program Manager, who will then report absences to the COR.

1.6.5 Place of Performance: The work will be performed at Headquarter SOUTHCOM, 9301 NW 33rd Street, Miami, FL 33172, and may also include, but is not limited to, all SOUTHCOM AORs located in South America, Central America, and the Caribbean. Ad hoc telework may be approved by the COR, depending on the needs of the Command and its mission.

1.6.6 Type of Contract: The government anticipates a contract award of a Firm Fixed price contract with a cost reimbursable CLIN for surge hours, travel, and government required training.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be properly secured to prevent loss, theft or damage. The contractor shall ensure that no work materials are left in the open or in plain view at the end of each work day.

1.6.7.3 Escorts: The Contractor and all associated sub-contractor employees performing services under this contract shall be escorted at all times by host nation security personnel or by an individual designated by the Government Representative while accessing U.S. facilities or activities.

1.6.7.4 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have active personnel security clearances. At least one contract Historian and one Knowledge Management/Knowledge Engineering Specialist shall hold a Top Secret security clearance from the Defense Industrial Security Clearance Office. All others shall hold at least a Secret security clearance prior to contract award.

These clearances shall be in the Joint Personnel Adjudication System (JPAS) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW with the DD Form 254, “Department of Defense (DOD) Security Classification Specification” located at http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf and the unit security monitor is responsible for initiating this form. The Contractor shall ensure that contractor employees and sub-contractor employees performing services under this contract comply with FAR 52.204-2, Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contract will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M), and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

Drug Testing: The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223-7004, Drug-free Work Force; and local USSOUTHCOM policies regarding drug testing. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and COR within 24 hours of known test results. Records of drug testing shall be made available to the COR.

1.6.7.5 Background Checks: The contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence, if applicable. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

All personnel security will conform to SOUTHCOM Regulation.

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation: Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, or Security Office.

1.6.7.7 Employment Eligibility: Contractor shall ensure that all contractor employees and subcontractor employees performing services under this contract have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel. All Contractor personnel shall have appropriate security clearances prior to contract award unless specifically approved by the Contracting Officer (KO).

1.6.7.8 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully completed the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

1.6.7.9 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards/access cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards, identification badges, and/or access cards.

No keys issued to the Contractor by the Government shall be duplicated or reproduced in any manner. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.9.1 In the event that any keys, other than master keys, are lost or duplicated, the Contractor shall coordinate with the COR on the re-key or replacement of affected lock or locks. The Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the costs associated with the replacement of the lock or locks will be incurred by the contractor after being notified by the Contracting Officer. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost associated with the replacement of the locks or master keys will be incurred by the contractor after being notified by the Contracting Officer.

1.6.7.9.2. Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s). Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.7.10 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s QCP.

1.6.8 Post-Award Conference or Periodic Progress Meetings: The Contractor shall attend any post award conferences, workshops, and seminars convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer (KO), Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. Only the KO is authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The contractor shall provide a contract/Program Manager (PM) who shall be responsible for oversite of the performance and quality of the work. The name of this person and an alternate, who shall act for the contractor when the manager is absent, shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters pertaining to daily operation of this contract. The manager or alternate shall be available during standard duty hours as prescribe in para

1.6.4 of this PWS, except Federal Holidays or when the government facility is closed for administrative reasons.

Qualifications for all key personnel are listed below:

1.6.10.1 Contract/Program Manager (PM): The contract/program manager must have professional level experience to ensure the proper management and oversight of this contract. The person performing this PM function will also fulfill the requirements of either the Historian or the Knowledge Management/Knowledge Engineer Support Specialist.

1.6.11 Special Qualifications or Certifications: All contractor personnel shall meet the education and certification standards. A copy of their Professional Certifications, degree, and/or transcripts shall be submitted to the COR on Contract Award.

1.6.11.1 IA/IT Training Certification: All Contractor employees and subcontractor employees supporting IA/IT functions must be certified upon contract award as directed in DoD 8570.01-M, DFARS 252.239.7001, and AR 25-

2. Baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.11.2 Position and Education Level Requirements/Qualifications– The Contractor must be able to proficiently read, write, and speak English and write in proper, formal English grammar and sentence structure, in order to complete the research and written assignments associated with this contract. The level of research and written deliverables are to be at the thesis/dissertation academic level. While Spanish or Portuguese language skills are highly desirable, the lack of these language skills will not hinder the contractor from performing the work as spelled out in this contract.

1.6.11.3 Education Requirements:

a. Historian:

1. Must have at minimum a Master’s degree in history or a related field (i.e., law, military science, political science, government), or as an alternate working towards the completion of at least a Master’s degree in history or a related field, as previously mentioned.

*See Section L of the Solicitation for further details on the mandatory education requirements.

b. Knowledge Management/Knowledge Engineering (KM/KE) Specialist:

1. Must have at minimum a Bachelor’s Degree with a college-level major in at least one of the following: English, Knowledge Management, Library Science, Project Management, Psychology, General Education, and/or Political Science.

*See Section L of the Solicitation for further details on the mandatory education requirements.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contractors will be required to wear identification name tags identifying them as a contractor. These name tags will not be those SOUTHCOM typically issues. They may also wear shirts with their company’s logo and name imprinted on the front of the shirt. They must ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Their correspondence (i.e., email, et.al.) must also reflect and identify them as a contractor. Contractor personnel will be issued a SOUTHCOM picture identification badge which shall be worn and visible at all times while in Government facilities. All Contractor personnel shall comply with all applicable Federal, DoD, Command, and Unit security procedures, measures, requirements, regulations, and directives. Government issued identification remains the property of the Government and shall be returned to the issuing office or other designated Government personnel upon transfer of Contractor personnel from SOUTHCOM.

1.6.12.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractors employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the general public.

1.6.12.2 Uniform: The Contractor shall provide a standard uniform for all Contractor and subcontractor employees performing services under this contract, and ensure they wear the uniform during appointed duty hours. The uniform may consist of the same type and color shirt and slacks for all workers. Company logo is optional.

1.6.13 Contractor Travel: The Contractor may be required to travel CONUS or OCONUS locations in support of U.S. national security objectives and other destinations worldwide. The Government will provide written notice of travel as soon as practicable, and identify specific objective(s) of the travel. The Contractor, in coordination with the Government, shall make necessary travel arrangements and be responsible for obtaining passports and visas for Contractor personnel. The Government will provide Contractor personnel with documentation indicating the Contractors’ travel on behalf of the Government, and will obtain country clearances in accordance with established DOD and Department of State procedures. A trip/travel report will be submitted within 3 business days of the completion of the travel per the appropriate Performance Work Statement.

Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract to provide support at a Government site or other site as may be specified, all travel shall be submitted to the COR, at a minimum two weeks prior to travel date.

Contractor will not be reimbursed for travel that was not approved prior to the commencement of travel by the COR and by the Contracting Officer (KO). The Government anticipates 5 trips will be required to support this contract.

1.6.14 Other Direct Costs (ODC) – Not applicable

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied by the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html. The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 At no time will the Contractor or associated sub-contractor employees transmit government documents or information using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or…

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