RFQW912PP18Q0038.pdf

COCHITI LAKE PROJECT OFFICE

82 DAM CREST RD

PENA BLANCA NM 87041-5015

TEL: FAX:

REQUEST FOR QUOTATIONS

(THIS IS NOT AN ORDER) 1

PAGE OF PAGES

1. REQUEST NO. 2. DATE ISSUED RATING

W912PP18Q0038 06-Mar-2018 5a. ISSUED BY

8. TO: NAME AND ADDRESS, INCLUDING ZIP CODE

IMPORTANT: This is a request for information, and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it to the address in Block 5a. This request does not commit the Government to pay any costs incurred in the preparation of the submission of this quotation or to contract for supplies or services. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this

Request for Quotations must be completed by the quoter.

11. SCHEDULE (Include applicable Federal, State, and local taxes)

ITEM NO.

(a)

SUPPLIES/ SERVICES

(b)

QUANTITY

(c)

UNIT

(d)

UNIT PRICE

(e) (f)

SEE SCHEDULE

AMOUNT

% No. %

NOTE: Additional provisions and representations [ ] are [ ] are not attached.

13. NAME AND ADDRESS OF QUOTER (Street, City, County, State, and ZIP Code)

14. SIGNATURE OF PERSON AUTHORIZED TO

SIGN QUOTATION

15. DATE OF

QUOTATION

16. NAME AND TITLE OF SIGNER (Type or print) (Include area code)

TELEPHONE NO.

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 18 (REV. 6-95)

PREVIOUS EDITION NOT USABLE Prescribed by GSA FAR (48 CFR) 53.215-1(a)

THIS RFQ X[ ] IS [ ] IS NOT A SMALL BUSINESS SET-ASIDE

6. DELIVER BY (Date)

SEE SCHEDULE

AND/OR DMS REG. 1

UNDER BDSA REG. 2

4. CERT. FOR NAT. DEF.3. REQUISITION/PURCHASE

REQUEST NO.

US ARMY ENGINEER DISTRICT, ALBUQUERQUE

4101 JEFFERSON PLAZA NE

ALBUQUERQUE NM 87109-3435

9. DESTINATION (Consignee and address, including ZIP Code)

7. DELIVERY

[ ] FOB

DESTINATION

[ ] OTHER X

(See Schedule)

21-Mar-2018(Date)

PLEASE FURNISH QUOTATIONS TO THE ISSUING OFFICE IN BLOCK 5a ON OR BEFORE CLOSE OF BUSINESS:10.

575-652-4135GLENDA D KOHLIEBER

(Name and Telephone no.) (No collect calls)5b. FOR INFORMATION CALL:

d. CALENDAR DAYSc. 30 CALENDAR DAYSb. 20 CALENDAR DAYS12. DISCOUNT FOR PROMPT PAYMENT a. 10 CALENDAR DAYS

W912PP18Q0038

Section B - Supplies or Services and Prices

SUBMISSION INSTRUCTIONS

Please submit offers to Glenda Kohlieber via e-mail at glenda.d.kohlieber@usace.army.mil

ITEM NO SUPPLIES/SERVICES

Cochiti Park Attendant "B" Base Year

FFP

The Contractor shall furnish all labor, equipment, fuel, transportation, tools and supplies (except as otherwise noted herein as government furnished) necessary to provide Park Attendant Services as per the attached Performance Work Statement.

Price includes all applicable Federal, State and Local taxes. Point of Contact is Robert R. Garcia (505) 465-0307.

Base Year Period of Performance: April 13, 2018 - October 15, 2018

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001AA 94 Days Daily Rate

FFP

Daily Rate pricing shall include all applicable Federal, State, and Local taxes, Overhead Rates, and Profit.

FOB: Destination

NET AMT

0001AB 1 Each Surety Bond

FFP

Surety Bond pricing shall include all applicable Federal, State, and Local taxes, OPTION Option Year 1

FFP

Option Year 1 Period of Performance: April 13, 2019 - October 15, 2019

0002AA 95 Days OPTION Daily Rate

FFP

Daily Rate pricing shall include all applicable Federal, State, and Local taxes, 0002AB 1 Each OPTION Surety Bond

FFP

Surety Bond pricing shall include all applicable Federal, State, and Local taxes, OPTION Option Year 2

FFP

Option Year 2 Period of Performance: April 13, 2020 - October 10, 2020

0003AA 92 Days OPTION Daily Rate

FFP

Daily Rate pricing shall include all applicable Federal, State, and Local taxes, 0003AB 1 Each OPTION Surety Bond

FFP

Surety Bond pricing shall include all applicable Federal, State, and Local taxes, SAM

****************Note to Offeror**************** The System for Award Management (SAM) registration (formerly CCR) should be completed prior to award of any resultant contract from the RFQ. Failure to have this registration completed could cause delay of award or rejection of offer. To complete or update a SAM registration, go to www.sam.gov.

Please provide the following information with quote:

Dun & Bradstreet Number: ______________________ Federal Tax ID Number: ______________________

CAGE Code: ______________________

Section C - Descriptions and Specifications

PWS

PERFORMANCE WORK STATEMENT (PWS)

COCHITI LAKE PARK ATTENDANT ‘B’ SERVICES

US ARMY CORPS OF ENGINEERS (USACE)

PART 1

GENERAL INFORMATION

1.0 General: This is a non-personal services contract to provide park-attendant services at Cochiti Lake Campground. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform Park Attendant services at Cochiti Lake Campground, as defined in this Performance Work Statement, except for those items specified as Government furnished property and services. The Contractor shall perform to the standards of the contract.

1.2 Background: Cochiti Lake Campground is located approximately 35 miles southwest of Santa Fe, NM and has 80 campsites. The area has a heavily-used swimming beach as well as a boat ramp and picnic area. During the recreational season, the entry gate to the campground requires staffing and general customer support services are needed throughout the grounds.

1.3 Objectives: The objectives of this requirement are to provide a welcoming, safe, and well-maintained recreational environment for USACE visitors; to ensure appropriate access and usage limitations for the benefit of USACE and visitors; and to ensure that USACE receives visitor usage fees.

1.4 Scope: The contractor shall provide Park Attendant services at the entrance to, and within, the USACE Cochiti Lake Campground. Park Attendants may be required to perform any or all of the following general duties: provide information and assistance to customers, conduct inspection tours of the park and its facilities, control visitor access to the park; open and close gates, monitor visitor compliance and quiet hours, issue user permits, post reservation signs, register campers and collect /remit a variety of user fees. Specific requirements are listed under Part 5 of this PWS.

1.4.1 Eligibility:

1.4.1 Offeror must be registered through the System for Award Management (SAM) process which includes having a DUNS number to be eligible for award. Information can be found at:

https://www.sam.gov/. Registering in SAM is completely free of charge when completed directly through the SAM, government sponsored website.

1.4.2 Offer requirements for the contract will be evaluated on a scale that includes applicable experience (minimum one year USACE experience with NRRS system preferred), related work references (Park Attendant experience; references must be available for seven days following the Request for Quote due date to obtain work references), past performance and price. Completed experience sheets must be submitted with offer in order to be considered. Additional experience sheets may be attached if necessary.

1.4.3 Offers from couples (or teams) with at least two years relevant experience per person, working with the public are required.

1.4.4 Offerors must possess basic computer skills (ability to efficiently operate pre-installed programs on a computer through the use of a keyboard and mouse with minimal errors), good communication skills and be able to handle money and reconcile transactions with no more than one error per season.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 6 months and two 6-month option years. The Period of Performance reads as follows:

Base Year: 13 April – 15 October 2018 Option Year I: 13 April – 15 October 2019 Option Year II: 13 April – 10 October 2020

Exercising a renewal option is strictly at the Government's discretion and is not guaranteed.

Contractor arrival and exit dates will be arranged and approved by the COR and Cochiti site personnel.

1.5.1 Option to Renew (extend the term of) the contract:

1.5.2 The Government may extend the term of this contract by written notice to the Contractor and shall give the Contractor a preliminary written notice of its intent to extend an option at least 60 days before each contract period commences. The preliminary notice does not commit the Government to an extension.

1.5.3 If the Government exercises an option, the extended contract shall be considered to include this option provision.

1.5.4 The total duration of this contract shall not exceed three (3) recreation seasons.

1.6 General Information:

1.6.1 Place of Performance: The work to be performed under this contract will be performed at the Cochiti Lake Campground at Cochiti Lake, located approximately 50 miles north of Albuquerque and 30 miles south of Santa Fe, near the town of Peña Blanca, NM.

1.6.2 Type of Contract: The Government will award a firm, fixed-price contract. Contractor is prohibited from unilaterally terminating, abandoning or prematurely ending any government contract still in effect in order to accept another government contract.

1.6.3 Hours of Operation: The established hours of operation for the booth are subject to adjustment by the Operations Project Manager. The campground attendant contractors will work 7 days on, and have 7 days off, coordinated with the other campground attendant contractors working at their site. The campground attendant contractor is responsible for keeping the fee booth open and occupied during the booth hours schedule listed in section 5.2. The established hours of operation for the booth are subject to adjustment by the Operations Project Manager or appointed local Ranger staff members; when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-wide directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4 Recognized Holidays: The Contractor is required to perform services on the following holidays, when stipulated: Memorial Day, Independence Day, Labor Day and Columbus Day.

1.6.5 Quality Control: The Contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which he assures himself that his work complies with the requirement of the contract

1.6.6 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum satisfactory performance thresholds.

1.6.7 Security Requirements: The work required under this contract is unclassified and does not require contact with classified material. However, the Contractor is responsible for ensuring that any registered sex offender or individual convicted of any criminal felony, espionage or treason is not employed for work under this contract.

1.6.7.1 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

Per the guidelines mandated with the implementation of OPORD 2013-74: Integrating Antiterrorism and Operations Security (OPSEC) into the USACE Acquisition Process, the following OPSEC provisions apply to this requirement:

1.6.7.2 AT Level I Training. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

https://atlevel1.dtic.mil/at/; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

1.6.7.3 Access and General Protection/Security Policy and Procedures. All contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks or background investigation and to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.6.7.4 Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, or See Something, Say Something). The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

1.6.7.5 OPSEC Training. All new contractor employees will complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites:

https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html; or it can be provided by the RA OPSEC Officer in presentation form which will be documented via memorandum.

1.6.7.6 Will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas. The contractor will coordinate with the COR and/or the facility security office for access when required. (Use when security clearances are not required, i.e. facility repair or construction). Proposed language: All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.6.7.7 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.7.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.7.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.9 Special Qualifications: Army regulations require contractors who collect fees to be fully bonded or insured before beginning work to protect the government against theft, misappropriation, or loss of Government funds and/or property under control of the contractors.

The contractor is required to furnish to the Contracting Officer proof of such a bond. A minimum $5,000.00 bond will be required upon award.

1.6.10 Contracting Officer’s Representative (COR): The COR is identified in Section 5.8.1 of this PWS. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.11 Key Personnel: The following personnel are considered key personnel by the government: Mark Rosacker, Project Manager, and Robert Garcia, Park Ranger. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person, and an alternate who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer. The Contract Manager, or alternate, shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. During the assigned duty days indicated in Technical Exhibit 3, at least one Contractor employee must be available (on call) 24 hours a day, and at least one Contractor employee must be on site at all times.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractor is responsible for ensuring that all contractor personnel maintain a neat, clean, well-groomed personal appearance and be fully clothed in properly fitting, wrinkle-free clothing that is in an acceptable condition (no holes, patches, or signs of “wear” such as fading, missing buttons, broken zippers, stains or fraying or signs of former patches or nametags). Shirts/blouses must have collars and sleeves, pants/skirts/shorts must extend to the knee or below, and shoes must be worn at all times while performing services at Cochiti Lake. Name tags, if provided by the government, are to be worn during on-duty hours and when making contact with the public during on-call hours.

1.6.13 Safety:

1.6.13.1 U.S. Army Corps of Engineers’ Safety and Health Requirements Manual, EM 385- 1-1 and OSHA Requirements: The contractor will be required to comply with all pertinent provisions of the latest version of the U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM 385-1-1, in effect on the date of the contract award. EM 385-1-1 and its changes are available at http://publications.usace.army.mil/publications by selecting Engineer Manuals, EM 385-1-1 “Safety and Occupational Health”. The Contractor must also comply with Occupational Safety and Health Act (OSHA) standards. OSHA standards are subject to change.

It is the Contractor's responsibility to maintain familiarity with current OSHA standards.

Accidents or injuries must be reported to the Operations Manager or POC within 24 hours of occurrence. Those incidents resulting in medical attention or death must be reported immediately. The Contractor will immediately report any situation that could affect the health or safety of visitors, including maintenance needs, utility problems, accidents or violations of laws and regulations.

1.6.13.2 Zero Accident Program: The Albuquerque District, in its continual pursuit of excellence in safety has established a goal of zero contractor injuries. To attain this goal it will be necessary for the contractor management personnel to communicate to the workers an expectation of zero injuries; that it is no longer acceptable to take chances; that shortcuts taken because of laziness or even while trying to do an efficient job are no longer welcomed; that praise for shortcuts or chance-taking will not exist. It is imperative that contractor management clearly sets forth the expectation for zero injuries so that the workers can begin to believe that the company is truly serious about safety. From the standpoint of worker psychology, zero is the only supportable goal. In attaining zero-injury performance, there is no substitute for the concept of setting and communicating safety performance expectations to the workers.

PART 2

DEFINITIONS & ACRONYMS

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government.

Note: The only individual who can legally bind the Government.

2.1.3 Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.8 Quality Assurance (QA): The Government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.9 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 Quality Control (QC): All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 Technical Point of Contact (TPOC): The government’s employee assigned to the project to act as a liaison between the Government and the Contractor on technical issues. A Technical Point of Contact (unless also a COR) has no authority to enter into, administer, modify or terminate contracts.

2.1.13 Work Day: The number of hours per day the contractor provides services in accordance with the contract.

2.1.14 Work Week: Sunday through Saturday, unless specified otherwise.

2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program

TE Technical Exhibit USACE U.S. Army Corps of Engineers

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 Government Furnished Items and Services:

3.1 Services: The Government will provide trash pickup service.

3.2 Facilities: The Government will provide a campsite for Contractor's personal use (utilities described below). There will be one (1) site for each contract.

3.3 Utilities: The Government will supply the Contractor’s campsite with water, 50-amp electric, propane, and sewer hookups. A phone connection for personal use is available at each campsite, but contractor must make own arrangements if phone service for personal use is desired. The Government will provide a Government phone in the fee booth for official use only. The Government will also provide electricity, water and septic in or near the fee booth. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, such as turning off water faucets or valves after using the required amount to accomplish cleaning a vehicle.

3.4 Equipment: The Government will provide electronic equipment such as computer, printers, cash drawer and radios. These items are accountable and will be signed out at the Orientation meeting and checked back in on the day following the last day of work for the season. Use of the Government’s computers and other work-related equipment is official use only. The Government’s internet connection must not be used at any time for personal use.

3.4.1 The Government will also provide a vault for the storage of funds; use of the vault is required. Keys to the fee booth and other pertinent accesses will be signed out and returned at the end of the recreation season.

3.5 Materials: The Government will provide name tags; all required and informational forms, pamphlets, and brochures for distribution to campers; fillable forms required for (contractor) logs and reports; plus customary and usual office supplies for use in the fee booth.

3.6 Government Held Not Liable: The Government will not be held responsible for loss, from any cause or for any reason, of personal property owned by the Contractor.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 Contractor Furnished Items and Responsibilities:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

None of the services required by this contract may be subcontracted.

4.1.1 Surety Bond: The Contractor is required to furnish a surety bond in the amount of $5,000.00 before beginning work. The Contractor will not begin work until proof of a bond is furnished and approved.

4.3 Materials: The contractor shall be responsible for purchasing weekly money order(s) and postage to mail deposits (from collected fees) on a weekly basis or when transactions reach $5,000.00, whichever comes first. Postage shall be certified mail with return receipt. The Contractor shall also furnish whatever materials and supplies are necessary to keep the non-public area of the fee booth clean (as defined in section 2.1.14).

4.4 Equipment:

4.4.1 Temporary Living Quarters: The Contractor shall provide their own living accommodations, which shall be an approved, hard sided and self-contained trailer, motor home, or camping unit, parked in the site designated by the Government. Safe and sanitary conditions around Contractor’s living quarters must be maintained at all times. No tarps, storage tents, pens, corrals or similar facilities for pets or the raising of animals shall be located on Government property. Pets must be attended at all times and must be kept on a leash. Flowers or vegetable gardens shall not be planted unless authorized in advance from the Operations Project Manager.

The Contractor is responsible for maintaining the landscaping on their designated site.

4.4.2 Attendant Transportation: Park Attendants shall provide and maintain a fully operational vehicle, which can be utilized independently of their RV, for purposes of personal or contract-related transportation. All motor vehicles, including motor bikes and similar vehicles used by attendants, shall be properly licensed, “street legal”, comply with all applicable state laws, and shall be operated in a safe and legal manner. Minimum liability insurance must be carried, as required by the state law where the contract is performed. The insurance must be effective throughout the contract period. The Contractor shall furnish a copy of proof of insurance before the start of the contract.

4.4.3 Change Fund: Contractor will ensure an adequate change fund ($50.00 minimum) in the fee booth at all times. Change fund amount must be documented on a slip, dated and signed by attendant, and placed in the cash drawer for verification during random audits.

PART 5

SPECIFIC TASKS

5.0 Specific Tasks:

5.1 Basic Services: The Contractor shall provide services as a Park Attendant at the Cochiti Lake Campground, Schedule "B." Park Attendants may be required to perform any or all of the following general duties: provide information and assistance to customers, conduct inspection tours of the park and its facilities, control visitor access to the park, open and close gates, monitor visitor compliance with visitor and quiet hours, issue user permits, post reservation signs, register campers, and collect /remit a variety of user fees. All work shall be performed to the satisfaction of the standards of the contract.

5.1.1 The following will be required before starting the contract:

- A pre-work meeting/orientation is required for all Contractor personnel prior to the start of the contract. Schedule:

April 13 2018 (base year): pre-work meeting/orientation/training April 13, 2019 (Option Yr. 1): pre-work meeting/orientation/training April 13, 2020 (Option Yr. 2): pre-work meeting/orientation/training

(Exercising a renewal option is strictly at the Government's discretion.)

- A $5,000.00 surety bond is required and must be obtained before the start of the contract.

- Names and phone number(s) of any/all Contractor employees who will be working on-site

5.2 Booth Hours: The standard hours of operation for the fee booth are subject to revision by the Operations Project Manager. Standard park attendant booth hours are: Sunday through Thursday:

8 am to 10 am, 4 pm to 7 pm Friday, Saturday, and National Holidays: 8 am to 10 am, 1 pm to 4 pm, 7 pm to 9 pm Every campground attendant contractor’s shift will include a shared 8 am to 10 am changeover on Sunday or Monday morning (at the contractors discretion) so that in-coming and out-going contractors may update each other on all pertinent campground and park related situations. When the shift change occurs prior to or after the scheduled "7 days on", the shift change shall be invoiced at 15% of the daily rate.

5.3 Task Details:

5.3.1 Park Attendants will occupy the campground fee booth during the hours indicated in section 5.2.

5.3.1.1 While working in the booth, Park Attendants will register campers, collect fees, count day-use money, prepare reservation cards, hand out information to visitors and answer the phone.

5.3.1.2 Park Attendants will utilize the ORMS computer program and the NRRS reservation system. Duties include checking in campers, collecting day-use money, maintaining current on-site records and remitting deposits. The required one (1) day pre-work/orientation meeting (schedule in section 5.1.1) will include training on using the program, processes and procedures.

5.3.1.3 Park Attendants will also maintain and update a status board in the fee booth to show occupancy and availability of campsites. Maximum stay per campsite is fourteen (14) days in any 30-day period. This is to be adhered to by all campers, and Park Attendants will be responsible for tracking campers’ stays.

5.3.2 Park Attendants will send deposits (from collected fees) in money-order form, via certified mail with return receipt, on a weekly basis, or when transactions reach $5,000.00, whichever comes first.

5.3.3 Park Attendants will provide information and general customer service to campers.

5.3.3.1 When the fee booth is open, one Park Attendant must remain in booth at all times, and another Park Attendant must be available to assist people in line, answer questions, speed up the registration process, and perform inspection rounds in the park.

5.3.3.2 Park Attendants will perform a minimum of three campground inspections daily (during assigned duty days) to ensure tags are posted/removed, reservations posted, campers are settled, questions are answered and rules are being followed. The inspections will occur just before the booth opens in the morning, once during the day and once just before the booth closes for the evening. Under no circumstances is a Park Attendant to be confrontational or demanding to visitors at the project.

5.3.3.3 During on-call hours (i.e., times during assigned duty days that the fee booth is closed) at least one Park Attendant must remain in the campground to answer questions and handle emergencies or other time-sensitive issues that arise.

5.3.4 Park Attendants will provide the following non-routine Park Attendant services to USACE:

5.3.4.1 Park Attendants will promptly, accurately and completely report to USACE Rangers all accidents, incidents, and situations that could adversely affect the health and safety of the visitors, employees or contractors. Vehicle license numbers and descriptions of vehicles and violators may be requested for incidents concerning the public. In discharging these duties, Park Attendants are required to follow specific policies and procedures discussed at the orientation meeting (schedule in section 5.1.1).

5.3.4.2 In case of an emergency, the Park Attendant may be requested by the Operations Project Manager or Lead Park Ranger to provide temporary coverage at the other USACE operated campground at Tetilla peak (campgrounds are approximately 20 miles apart). Claim for the additional day(s) will be made on the monthly invoice at the quoted daily rate for the permanent park assignment. No reimbursement for mileage will be made. The estimated occurrence is one

(1) day/season.

5.3.4.3 Park Attendants will perform other less urgent non-routine tasks as needed, such as collecting and submitting voluntary survey cards from campers.

5.3.5 Park Attendants will keep the non-public areas of the gatehouse (fee booth) neat, clean (as defined in section 2.1.14) and organized. Only those persons under contract as Park Attendants, properly identified and authorized USACE employees, and contracted law enforcement officials are permitted inside the fee booth. Pets are not permitted inside the fee booth. Smoking is not permitted inside the fee booth. Only Lead Ranger approved signs may be posted on government property or in the fee booth.

5.4 Other Requirements:

5.4.1 Contractor must not solicit, advertise, sell or offer to sell any unauthorized goods or services to campers or visitors on public property (CFR Title 36, Section 327.18), nor accept gratuities.

5.4.2 Contractor must exercise tact, diplomacy and courtesy at all times while dealing with the public and other contractors.

5.4.3 The campground shall be available to anyone without regard to sex, race, creed, color, or national origin.

5.4.4 Contractor must not be under the influence of intoxicating beverages, un-prescribed drugs or controlled substances while on duty or on call – nor be in possession of illegal substances.

5.4.5 No firearms are allowed.

5.4.6 Overnight visitors of the Park Attendant (Contractor) must stay in the Park Attendant’s living quarters – otherwise, they must pay the regular camping fee and occupy the site for which they are registered. No visitors will be allowed to access the Park Attendant hook-ups at any time or to park additional recreational vehicles at or near the Park Attendant’s designated area. The Lead Ranger may limit the number of visitors and length of stays. Visitors will not be allowed in the vicinity of the Park Attendant fee booth, except when they are registering or paying fees, and will receive no preferential treatment regarding fees, site assignment or USACE and Project policies.

5.5 Contractor Performance: The Contractor and his/her employees will perform all work to the standards outlined in the QASP. The Government will monitor the Contractor's performance by means of a surveillance plan which conforms to the specifications listed within the contract (Technical Exhibit 1).

5.5.2 Non-Performance: Park Attendants shall be notified verbally and/or in writing of any serious or recurring minor deficiency in service observed by the Contracting Officer or his/her authorized representative. Verbal notification will be recorded in a memorandum for record.

5.5.2.1 Written notifications and memoranda for record ("Notifications of Contract Deficiency") shall be prepared in triplicate by the Contracting Officer or his/her authorized representative. The original will become a part of the Park Attendant’s permanent file at the Operation Project Manager’s Office, a copy will be issued to the Attendant, and a copy will be forwarded to the Contracting Officer at the Corps of Engineers, Albuquerque District Office.

5.5.2.2 Upon receipt of notification of deficiency in service, Park Attendants will immediately correct deficiencies and/or take steps to prevent recurrence of the deficiency.

5.5.2.3 All contractors will have their performance evaluated no less than mid-term and at the conclusion of their contract. Performance criteria will be distributed to contractors at the orientation/training sessions.

5.5.3 Termination:

5.5.3.1 This contract may be terminated by the Contracting Officer upon receipt of any "Notification of Contract Deficiency" for a serious deficiency. Repeated minor deficiencies (as outlined in Technical Exhibit 1) may also be grounds for termination.

5.5.3.2 Failure of the contractor to provide items in full and to provide complete services listed in the contract specifications and applicable specific park instructions (introduced at the Orientation Meeting, scheduled in section 5.1.1) may be grounds for termination. Breach of contract and/or voluntary termination of contract without sufficient cause may jeopardize the Contractor’s standing for future contracts with the Corps of Engineers.

5.5.3.3 Contractors may be terminated if the Government determines Park Attendant services are no longer needed due to unforeseen closures of a park or its major facilities (e.g., beaches, boat ramps, restrooms or campgrounds). Unforeseen closures would include those resulting from droughts, floods, storm damage, infrastructure failure and previously unknown safety hazards.

5.5.3.4 Inappropriate conduct or unacceptable actions of Park Attendants may be grounds for termination of the contract. Examples of actions meriting termination may include:

Theft, misappropriation, personal use, improper security or accountability of user fees or government services, property, equipment, facilities and supplies.

Consumption of alcoholic beverages, and/or intoxication, while on duty, and/or possession/use of illicit drugs or medication in the absence of a doctor's prescription at any time.

Discrimination, harassment, profanity, or other inappropriate behavior perpetrated against customers, USACE personnel, or other contractors.

Recurring (more than three legitimate) written and/or verbal complaints from visitors and/or project personnel on Attendant's attitude, lack of cooperation – and/or resistance to implementation of policies and programs as directed by the Operations Project Manager or his/her authorized representative(s).

Failure to follow security procedures, including the allowance of unauthorized personnel inside the gatehouse or the non-public work area of the fee booth.

Inability to perform duties and job responsibilities in accordance with the General Specifications, and Cochiti Park Attendant Manual.

Violations of public health and safety, including smoking in the fee booth.

Failure to maintain a neat, clean, well-groomed personal appearance.

5.5.3.5 Failure to complete the work for other reasons may result in a termination for default. If this occurs, Contractor may be held monetarily liable for any excess costs the Government incurs in finding a replacement. Accepting Park Attendant work at other locations when option years still exist may result in a termination.

5.7 Payment for Services:

5.7.1 Payment will be made at the quoted price rate per day for each day actually worked.

Scheduled booth hours will not exceed 40 hours per week. Hours worked in booth each day may vary. No payment will be made for days off or days scheduled but not worked.

5.7.2 Payment vouchers (invoices) will be processed once monthly for each day actually worked at the applicable contract unit price. The Contractor shall submit payment vouchers on the first of every month for review and payment, as instructed in the Park Attendant Orientation Meeting (scheduled in section 5.1.1). If the invoice is complete and accurate, payment will be made within the timeframe allowed by federal law (currently 30 days after receipt of a properly completed invoice). Blank invoice forms will be provided. Postage, envelope and reproduction costs are to be acquired by the Contractor. Note: Contractor may work approximately 60 days before receiving first paycheck. Blank invoice forms will be provided. Postage, envelope and reproduction costs are to be acquired by the Contractor. One invoice should be provided to the Cochiti Lake Project Office and one provided to the USACE Finance Center at:

USACE Finance Center 5722 Integrity Drive Millington, TN 38054-5005 Or CEFC-L4invoices@usace.army.mil

5.7.3 Final payment voucher will not be paid to the Contractor until all funds and permits are reconciled. Any shortage of funds may be deducted from the Contractor's final payment. The Contractor is responsible for user fee permits, collected monies, and equipment issued by the Government. The Contractor may be held liable for any losses, including any equipment issued by the Government that is lost or damaged due to negligence.

5.8 Points of Contact:

5.8.1 Contracting Officer Representative:

Robert R. Garcia

(505) 465-0307 Robert.r.garcia@usace.army.mil Mailing Address:

U.S. Army Corps of Engineers 82 Dam Crest Road Pena Blanca, NM 87041

5.8.2 Cochiti Lake Project Office Operations Manager

Mark O. Rosacker 505-465-0307 Mark.O.Rosacker@usace.army.mil

5.8.3 Technical Point of Contact

Robert R. Garcia

(505) 465-0307 Robert.r.garcia@usace.army.mil

PART 6

APPLICABLE PUBLICATIONS

6.0 Applicable Publications (Current Editions):

6.1 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures including the USACE Safety Manual, EM 385 1-1, available at the Cochiti Lake Project Office.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7.0 Technical Exhibit List:

7.1 Technical Exhibit 1 – Performance Requirements Summary

7.2 Technical Exhibit 2 – Deliverables Schedule

7.3 Technical Exhibit 3 – Calendar of Duty Dates

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum satisfactory levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Standard Performance

Threshold Method of

Surveillance

PRS # 1.

The Contractor shall utilize the ORMS computer program and the NRRS reservation system to log most routine activities, including checking in campers, collecting day-use fees, and maintaining current on-site records – per PWS section 5.3.1.2

The Contractor provided complete and accurate routine recordkeeping and financial transactions.

No more than two delayed or missing logs/reports or un-resolved financial discrepancies

100 Percent Inspection

PRS # 2

The Contractor shall remit deposits (from collected fees) in money-order form, via certified mail to the NRRS “Drop Box” – per PWS section 5.3.2.

The Contractor managed finances in a timely manner.

No more than two un-excused incidents

100 Percent Inspection

PRS # 3

The Contractor shall provide information and general customer service to campers, including campground inspections and on-call activities – per PWS section 5.3.3.

The Contractor provided quality customer service.

legitimate written or verbal complaints from visitors or project personnel

Random Sampling or Validated Customer Complaint

PRS # 4

The Contractor shall provide non-routine and response Park Attendant services to USACE – per PWS section 5.3.4.

The Contractor provided quality and timely non-routine services to

USACE.

delays in returning survey cards (>7 days) or filing incident reports (>12 hours from qualifying incident)

Random Sampling

PRS # 5

The Contractor shall correct deficiencies raised in "Notifications of Contract Deficiency"

The Contractor is required to correct deficiencies within 24 hours of receipt of a “Notification of Contract Deficiency”

No more than two >24-hour delays of failing to correct deficiencies.

Zero tolerance of complete failure to correct.

100 Percent Inspection

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Logs from camper check-ins and day-use fee collections

Per occurrence, reconciled daily

1 electronic submission per occurrence

Data…