W912PB-16-R-3001_0001Solicitation_Amendment.pdf

W912PB-16-R-3001

0010776917

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

See attached summary of changes

1. CONTRACT ID CODE PAGE OF PAGES

J 1 153

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 07-Jan-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912PB-16-R-3001

X 9B. DATED (SEE ITEM 11)

29-Dec-2015

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

07-Jan-2016

CODE

ECC RCO BAVARIA

AMERIKANISCHE BESCHAFFUNGSSTELLE

GEB 542

92655 GRAFENWOEHR LAGER

GERMANY

W912PB 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

The following items are applicable to this modification:

SUMMARY OF CHANGES

The purpose of this solicitation amendment was to change three items. 1. The offer due date was extended from 12 JAN 16 to 14 JAN 16. 2. Minor correction were made on the ELIN frequency tables. 3. The PWS was revised (See below for changes). No other changes were made.

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 12-Jan-2016 10:00 AM to 14-Jan-2016 10:00 AM.

The following have been modified:

DEPARTMENT OF THE ARMY

UNITED STATES ARMY GARRISON BAVARIA

OPERATIONS AND MAINTENANCE DIVISION

UNIT 28130

APO AE 09112

Performance Work Statement

(PWS)

for

Custodial Services for

Vilseck Admin Areas Child Development Centers (CDC/SAS/YS)

Fitness Centers at

South Camp / Rose Barracks Vilseck

FFP Contract

Base period 01 Feb 2016 – 31 Jan 2017 1st option period 01 Feb 2017 – 31 Jan 2018 2nd option period 01 Feb 2018 – 31 Jan 2019 3rd option period 01 Feb 2019 – 31 Jan 2020 4th option period 01 Feb 2020 – 31 Jan 2021

REV. I: 09 March 2015 REV. II: 18 March 2015 REV. III: 23 Sep 2015 REV. IV: 9 Nov 2015 REV. V: 12 Nov 2015 REV. VI: 7 Jan 2016

For site investigation contact the:

Directorate of Public Works O&M Div.

Buildings & Grounds Vilseck, Suedlager Bldg. # 141, ATTN: Mr. Wilhelm Ertl Tel: 09662-83-3100 (2405)

PERFORMANCE WORK STATEMENT (PWS)

Part 1

General Information

1. Introduction: This is a non-personnel services contract to provide Custodial Services at Rose Barracks Vilseck.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background: This Performance Work Statement (PWS) specifies custodial work to be performed at Admin Buildings, Rose Barracks Vilseck, with an aggregate total of approx.45,000 sqm floor space (85 buildings) and several buildings at the ASP No. 1 (Ammunition Area) with an aggregate total of approx.1,000 sqm floor space to be maintained in accordance with this PWS. Further it includes Child Development Center and Youth Services, South Camp Vilseck, with an aggregate total of approx. 4,000 sqm floor space of four buildings (224, 1706, 2234, 2237) and two Gymnasiums: Bldg. 323 and Bldg. 616, South Camp Vilseck, with an aggregate total of approx.3.600 sqm floor space. Incidental custodial functions not specifically listed, but which are normally accomplished as a general practice in the custodial service trade shall be performed. Performance shall be according to the standards specified herein.

The Contractor must provide management, supervision, personnel, labor, materials, supplies, transportation, general and specialized equipment required to perform the custodial services for:

Administrative Areas at Vilseck, CDS/YS/SAS and Fitness Centers

1.2 Responsibilities: The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this Contract and under the direction of the Contracting Officer (KO). See also Paragraph 1.1 Introduction.

1.2.1 Work Responsibility: The Contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The Contractor shall conduct work in accordance with this PWS and all applicable United States (U.S.), German, and local laws, regulations, standards, provisions, and directives to include applicable publications in Part

6. The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents. Some services under this Contract may be performed at designated facilities, or portions of installations, by in-house Government personnel or by other contractors.

1.2.2 Administrative Responsibility: The Contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, quality control (QC), financial control, meetings, and correspondence. The Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S. German, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The Contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable List presented in this PWS.

1.3 Objectives:

This Performance Work Statement (PWS) specifies custodial work to be performed. All housekeeping services are to be maintained in accordance with this PWS. Performance shall be according to the standards specified herein.

Contractor shall ensure that the custodial services are performed at the location specified herein in a manner that will maintain a safe, satisfactory facility condition and present a clean, neat and professional appearance. The Contractor shall accomplish all custodial tasks and be required to provide other services identified in attached Appendices in order to meet the requirements of this Performance Work Statement (PWS). All work performed by the Contractor shall be performed in accordance with all applicable U.S. and Host Nation laws and regulations, IMCOM standards, Army regulation 420-1, TM 5-609, and commercial practices (Appendix E). The Contractor should be ISO (Organization for Standardization) 9001-2000 certified.

1.4 Functional Areas: Admin Buildings, CDS/YS/SAS and Fitness Centers.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base period 01 Feb 2016 – 31 Jan 2017 1st option period 01 Feb 2017 – 31 Jan 2018 2nd option period 01 Feb 2018 – 31 Jan 2019 3rd option period 01 Feb 2019 – 31 Jan 2020 4th option period 01 Feb 2020 – 31 Jan 2021

1.6 Management and Administration:

1.6.1 Phase In /Phase Out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the fourteen (14) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.6.2 Contractor Management:

The Contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Project Manager physically present on-site during normal duty hours. The Project Manager shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under the PWS. At the Post Award conference, the Contractor shall submit to the COR, in writing, the name, title, office, home and mobile telephone number of the Project Manager (See Deliverable List, Technical Exhibit 2). A Contractor employee shall be designated to act for the Project Manager when work is being performed outside of duty hours, or during the Project Manager’s absence. Both the Project Manager and the Contractor employee filling in for the Project Manager, shall have full authority to act for the contractor on all Contract matters relating to daily operation of this Contract.

The Contractor must be registered in this trade as a “Meisterbetrieb” and must assign a qualified and skilled Project Manager and also a qualified and skilled Contract Manager in the building cleaning trade to act as “Contractor's Agents” on site. The representatives shall be accessible during normal duty and after work hours and have full authority to act for the Contractor on all matters relating to Contractor operations on this contract.

1.6.3. Contractor Responsiveness: The Project Manager or designated alternate shall be available for telephone communication or site attendance, with the COR, as required by the COR, 24 hours a day, 7 days a week. A personal answering service is permitted at other than normal Contract workdays and work hours for receipt of COR emergency response work requirements, provided that the Project Manager or designee responds to all calls within a time not to exceed one (1) hour after notification of the call by the answering machine and/or service. The Project Manager and any individuals designated to act in that capacity shall have full authority to contractually bind the Contractor for prompt action on matters pertaining to execution of the PWS.

1.6.4 Meetings, Conferences, and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Project Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.6.5 Hours of Operation: The contractor is responsible for conducting business, between the hours of 07.30 hrs until 16.00 hrs Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

Working hours are as follows:

1.6.5.1. Services at Admin Areas

(a) Regular Services: Monday through Friday: 07.30 hrs to 15.30 hrs

(b) Extra Services and Events: Monday through Sunday: 06.00 hrs to 22.00 hrs

Contractor shall not perform services at lunch-time (from 12.00 – 13.00 hrs.) to avoid disturbance of lunch break time, expect in special locations, such as classrooms and other administrative areas. Any request to change the hours associated with the Admin areas cleaning services must be approved in writing by the Contracting Officer, all request must be submitted in advance to the COR. These request cannot allow for or incur any additional cost to the Government therefore negotiations must be coordinated through the Contracting Officer.

NOTE: No more than five percent (5%) of the extra-services (para.5.1.17) shall be performed on Sundays.

1.6.5.2 Services at CDC/SAS/YS Facilities

(a) Regular Services

CDC/SAS Bldg. # 2234, 1706 and # 224: Monday thru Friday: 1800 hrs to 2200 hrs YS Bldg. # 2237: Monday thru Saturday: 0830 hrs to 1100 hrs

(b) Special Services

CDC Bldg. # 2234 and YS, Bldg. 2237: Monday thru Friday: 1000 hrs to 1500 hrs

1.6.5.3. Services at Fitness Center

(a) Regular Services: Monday through Friday: 21.00 hrs to 24.00 hrs

(b) Restroom Services: Monday through Sunday: 21.00 hrs to 24.00 hrs

1.6.5.4. Basic cleaning (as per Part 5 of PWS, SPECIFIC TASKS, para. 5.1.1. to 5.1.9.)

The once a year requirements at Admin Areas and Fitness Center, twice a year requirements ad CDC Centers, (basic cleaning) shall normally be scheduled after normal duty hours or on weekends/American holidays in accordance with the responsible User, reflecting the same information as listed on the work plan. However, the window cleaning and/or basic cleaning can be performed during duty normal hours upon agreement with the building user.

1.6.6 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.6.1. Admin Areas: No services are required on German and American Holidays at 5W services (five services per week). However, 3 times a week, weekly and monthly services must be performed either the workday before or on the next following workday.

1.6.6.2. CDC/SAS/YS Facilities: Services are required on German Holidays, no services on American Holidays.

1.6.6.3. Fitness Centers: Services are required on German and American Holidays.

1.6.7 Training Holidays: USAREUR has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.6.8 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

QCP is to be delivered at the Pre-Performance Conference. QCP shall be submitted to the KO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

The Government will periodically evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan. The Government’s primary concern is the overall appearance of the facility/building maintenance. The Government requires the Contractor to comply strictly with the Contractor’s schedule in order to minimize the burden of inspection and to maximize the Contractor’s opportunity for timely re-performance of defective work.

1.6.9 Quality Assurance

The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.10 Place of Performance: The work to be performed under this contract will be performed at Rose Barracks Vilseck and ASP 1.

1.6.11 Type of Contract: The government will award a FFP Contract.

1.6.12 Security Program: Contractor must comply with the Anti-Terrorism/Operational Security AE Form 525- 13C section II, numbers three and four.

Access and general protection/security policy and procedures.

The contractor and all associated subcontractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures provided by Government representative. The contractor will also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the force protection condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

The Contractor shall provide the following security related training for new Contractor employees and annual refresher training:

1. iWATCH/iSALUTE Training.

The contractor and all associated subcontractors will brief all employees on the local iWATCH/iSALUTE program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR.

This training will be completed within ten (10) calendar days after the contract is awarded and within ten (10) calendar days after new employees commence contract performance, with the results reported to the COR within fifteen (15) calendar days after the contract is awarded. Attached please find iWatch trifolds in English and German to be provided each Contractor employee.

2. Special Clearance Requirements.

Access to worksites and U.S.-controlled areas is limited to persons who meet security criteria and are authorized by German law to work in Germany. Failure to submit required information and obtain required documentation or clearances will be reason for denying access to worksites and U.S.-controlled areas. The contractor will inform employees of these requirements.

At least five (5) days before a contractor or subcontractor employee needs access to the installation to perform work under contract, the contractor will give the contracting officer or contracting officer’s representative the following for each employee:

(a) Two copies of AE Form 604-1B (Personnel Data Worksheet (Personaldatenanfrage-Arbeitsblatt) completed according to USAREUR Regulation 604-1.

(b) A “Polizeiliches Führungszeugnis” (Good Conduct Certificate (GCC). (Fuehrungszeugnis not older than 1 year from date of issue),

(c) Copies of the following identification and permits are required as follows:

(1) German citizens: a clear copy of their Personalausweis (German ID card) or passport showing their picture and full name.

(2) Citizens of European Union (EU)-member countries other than Germany: a clear copy of their Aufenthaltsgenehmigung (residence permit).

(3) Non-U.S.-ID cardholders and other citizens of non-EU-member countries: a clear copy of their Arbeitserlaubnis (German work permit) and country ID card or passport showing their picture, full name, country of issue, and nationality.

(4) U.S.-ID cardholders: a clear copy of the front of their ID card. U.S.-ID cardholders do not need an Aufenthaltsgenehmigung or Arbeitserlaubnis.

For contractors to maintain and recover an Installation Pass. When eligibility is denied, revoked, contract completion, or contractor fails to maintain the Basic Adjudication Standards, Installation Passes will be recovered, and will immediately be rendered inoperable. In addition, agencies’ physical and logical access systems will be immediately updated to eliminate the use of an Installation Pass for access.

Restrictions on Sign-In Privileges.

(1) Sign-in privileges normally are not granted to contractors. As an exception, contractors granted an installation pass (not temporary) may be granted sign-in privileges when the sponsoring official is at least a lieutenant colonel or civilian equivalent (GS-13, NSPS-3, NF 5, or C8).

(2) Sign-in privileges, when authorized, are limited to signing in four people and their vehicles.

(3) The Contractor shall verify that each person signed in is an essential sub-contractor and vendor supporting this Contract and is not a person previously denied an installation pass or access roster.

(4) The Contractor shall physically escort each person signed in at all times. Failure to follow this policy may lead to administrative actions such as suspension or revocation of the Contractor’s sign-in privileges and installation access.

1.6.13 Physical Security: N/A

1.6.14 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.15 Special Qualifications:

1.6.15.1 Personnel Training. The Contractor shall provide the following types of employee training applicable to cleaning contracts:

1.6.15.1.1. Orientation Training: Orientation Training covering the topics below shall be started and completed within two (2) weeks prior to start of work for all employees who have never received orientation training.

Employee(s) not previously trained in housekeeping, may not be assigned to work until this training requirement is completed and submitted and approved by the COR. Employees who have had previous housekeeping training, are required to complete retraining and/or specified training within two weeks after starting work. Orientation training shall include but not be limited to the following topics:

(a) Proper care and preventive maintenance of Contractor and Government furnished equipment as prescribed in the Procedures Manual.

(b) Proper handling and storage of chemical cleaning products.

(c) Familiarization with local fire prevention, environmental and key control procedures.

(d) Familiarization with local recycling and security procedures.

(e) Familiarization with all Contractor printed technical and procedural manuals.

(f) Duties of each employee, and techniques for measuring quality of work performance.

(g) Adherence to all work schedules.

1.6.15.1.2. Refresher Training: In service training (continuing education) for all Contractor employees shall be provided and documented at least once a year throughout the contract period. It shall include a review of all topics and areas in the orientation training program. It shall provide training for the purpose of updating and for correcting deficiencies in individual performance found as a result of the Contractor's quality control program, the Government's Quality Assurance Surveillance Program, or supervisory review.

1.6.15.2. Training Records: Records of all employee training shall be documented and maintained by the Contractor.

This records are subject to inspection by the COR.

1.6.16 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.17 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.18 Key Personnel:

The follow personnel are considered key personnel by the government contract manager/Alternate contract manager and a project manager (local supervisor).

1.6.18.1. Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 08.00 hrs to 16.00 hrs, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.18.2. Project Manager (local Supervisor). The Contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Project Manager physically present on-site during normal duty hours. Project Manager shall instruct and supervise his cleaning personnel.

The Project Manager shall be present on-site (Rose Barracks) from Monday to Friday from 07.00 hrs until 16.00 hrs and must be available (cellular phone) upon phone-call from the respective Inspector(s) and/or COR and must be on site within 30 minutes on-site upon notification, if requested by COR/Inspector.

Note: Project Manager is not allowed to participate in the daily cleaning services from Monday thru Friday from

07.00 hrs until 16.00 hrs.

1.6.18.3. Key Personnel Qualifications: The Contractor is required to assign special trained or experienced persons (at least three years of experience in a similar position) to act in behalf of the Contractor. The Project Manager and Contract Manager(s) must be able to write and speak the English language fluently to communicate with Government officials.

1.6.19 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

The Contractor must provide a uniform shop-coat with the company name inscribed on the back and employee ID badge with photograph on the left upper front pocket, for each employee. The badge must be at least 10 cm long and 6.5 cm high and a photo, size 3.5 x 5.5 cm.

1.6.20 Contractor Travel: N/A

1.6.21 Other Direct Costs: N/A

1.6.22 Data Rights: N/A

1.6.23 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.24 Safety: Contractor shall comply with all respective German and US Safety Regulations:

1.6.24.1 Safety Plan and Program: The Contractor shall develop and submit for approval no later than 30 days after award of the Contract the Contractor’s Safety Plan and Program applicable to this Contract in compliance with above regulations and standards.

1.6.25 Environmental Compliance: All material or cleaning components used shall be in accordance with hazardous material regulations (Gefahrstoffverordnung) and have a Material Safety Data Sheet (MSDS) (Sicherheitsdatenblatt). A hazardous material inventory and MSDS English and local language for all used and stored hazardous materials shall be available, in all designated storage areas were material and cleaning components are stored. The Contractor shall provide the MSDS to the COR for all materials (hazardous or non-hazardous) acquired including toxic and flammable materials. All cleaning supplies, equipment and materials shall be of leading industry and/or commercial standard or equivalent quality and conform to applicable specifications.

Environmental friendly products (biobased, less hazardous, low volatile organic content etc.) should be considered for use if available for the prescribed tasks. Contractor shall dispose of all hazardous waste generated during performance of this contract to an authorized disposal facility outside the US Installation. Hazardous waste generated by other than the Contractor’s performance and discovered during execution of this contract shall be reported to the COR without delay.

1.6.25.1 Environmental Compliance Plan and Program: The Contractor shall develop and submit for approval no later than 30 days after award of the Contract the Contractor’s Environmental Compliance Plan and Program applicable to this Contract in compliance with above regulations and standards

PART 2

DEFINITIONS & ACRONYMS

2. Definitions And Acronyms:

2.1 Definitions:

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government.

The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation

ASP Ammunition Supply Point CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation GS “Gepruefte Sicherheit” (German quality label) HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit TUeV Technischer Ueberwachungsverein (German Inspection Agency)

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services

3.1 Services: The Government will provide all refuse removal from designated trash dumpsters, entomology services and police and fire protection.

3.2 Facilities: The Government will provide one office- and two storage rooms with a total floor size of approx.

50 sqm (currently located at Bldg 2210) will be made available to the contractor to be used as local project office and for storage of cleaning materials. Contractor will not be charged for electricity, heat and water: Contractor shall pay special attention to avoid excessive consumption of energy. Contractor shall keep his location in a good condition and provide a company sign at the building entrance, showing the company name, location, and phone number. The existing janitorial closets of each building will be available for use by the Contractor, for the purpose of storing materials and equipment, excluding flammable materials. The Contractor shall be required to maintain clean, odorless closets. Materials and equipment will be stored and organized in such a manner as to allow easy access and movement in closet. Closets will be locked at all times. The Government is not responsible for the Contractor’s supplies or equipment or for the Contractor’s employees’ personal belongings. Contractor shall maintain on site MSDS (Material Safety Data Sheet), in English and the local language, for all material, cleaning products, etc. in use under the contract. No alterations to the spaces shall be made without the specific written permission from the Government. Alterations required to comply with current safety laws and standards shall be coordinated with the Government.

3.3 Utilities: The government will provide reasonable amounts of utilities available on base needed to support services provided. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: N/A

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items And Responsibilities:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: N/A

4.3. Materials. The contractor shall provide all necessary custodial supplies (toilet paper, toilet paper towels, plastic bags and soap, estimated historical consumption data sheet see respective TE 7 of this contract). The deliveries shall be made on a monthly basis. The contractor shall deliver the supplies to each facility as required. A copy of each monthly delivery voucher shall be submitted to COR. Contractor shall keep detailed documentation about distribution (for each facility) of the materials.

Contractor has to provide the following supplies:

ITEMS QUANTITIES AS PRESCRIBED IN SPECIFICATION

Toilet paper boxes, 64 rolls each box Hand towels* boxes, 20 bundles each box Plastic bags ca. 240 Ltr. boxes, 250 bags each box Plastic bags ca. 120-140 Ltr. boxes, 250 bags each box Plastic bags ca. 30-80 Ltr. boxes, 300 bags each box Hand soap Liquid* 0.5 liter/ea Hand soap Liquid in pump bottles* 0.5 liter/ea.

The toilet paper shall consist of two ply perforated tissue, clear white.

4.4. Equipment:

4.4.1. The Contractor shall provide and maintain all necessary equipment, i.e. brooms, mops, pails, polishing and sanding machines, vacuum cleaners, supplies, scaffolding, ladders, yellow warning signs "Caution - Wet Floor” and other material and equipment required. Equipment shall have the “TUeV” and “GS” certification and be the type and size suitable for the cleaning operations and operate from existing sources of Government-furnished electrical power. The Contractor shall furnish suitable identification for all his equipment by marking and tagging his own property to distinguish between Government-owned and Contractor-owned property.

4.4.2. All equipment used in the performance of this contract shall be in a safe operable condition. Equipment unsafe or unable to function as designed shall be removed.

4.4.3. The Contractor shall provide adequate numbers of equipment items and vehicles to effectively fulfill the scope of this contract. The Contractor shall have backup equipment to provide continued service in the event primary equipment or vehicles are not available. Equipment failure shall not alleviate the Contractor from performing any requirement contained in this contract.

4.4.3.1. Technical minimum requirement of vacuum cleaners: Noise level max. 52 decibel db(A), in areas, where vacuuming is performed during duty-hours. Equipped with triple hygienic filter system: double-lined filter-paper, HEPA microfiber filter. Filter grade min. 99 % of all harmful substances.

4.4.4 Contractor shall use an appropriate cleaning machine for accomplishment of floor cleaning at Bldg 134.

Special cleaning procedures for that type of industrial floor coating shall be followed. Cleaning machine for accomplishment of floor cleaning is also required at Bldgs. 141 and 308.

4.4.5. Facilities. The Contractor shall be provided with one office and two storage rooms as per section 3.2.

PART 5

SPECIFIC TASKS

5.1. Basic Services:

5.1.1. Stripping/Finishing. The contractor shall strip floors. Standard: IAW TM 5-609. The contractor shall finish floors immediately following the stripping process. Standard IAW TM 5-609. After the finish has dried, the reflectance shall be a clean, uniform in appearance and free of streaks and standing water. No stripping solution shall remain on baseboards, doors or other non-floor surfaces.

5.1.2. Deep Carpet Cleaning, The contractor shall perform deep carpet cleaning utilizing the water extraction process. Standard IAW TM 5-609. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath, and returned to their original location. After cleaning there shall be a clean, uniform in appearance and carpets are free of residue, streaks and moisture.

5.1.3. Carpet Cleaning, Dry Foam Method. The contractor shall perform deep carpet cleaning utilizing the dry foam process. Standard IAW TM 5-609. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath, and returned to their original location. After cleaning there shall be a clean, uniform in appearance and carpets are free of residue and streaks.

5.1.4. Low Dusting. The contractor shall perform low dusting. Standard IAW TM 5-609. Low dusting shall be defined as the removal of all dust, lint, litter, dry soil, etc. from the horizontal surfaces of desks, chairs, file cabinets, radiators and other types of office furniture and equipment and from horizontal ledges, window sills, blinds, hand rails, etc. below 1.8 meters from the top of the floor surfaces. After dusting, all such horizontal surfaces shall have a uniform appearance, free of residue, streaks, smudges, dust, lint and litter.

5.1.5. High Dusting. The contractor shall perform high dusting. Standard IAW TM 5-609. High dusting shall be defined as the removal of dust, cobwebs, oily film, from all fixtures and surfaces above 1.8 meters from the top of the floor surfaces. This includes lights, grills, light fixtures, pipes, sprinkler system, cables, ledges, walls, ceilings, vents, etc. After high dusting, all areas and surfaces above 1.8 meters from the top of the floor surface shall be free from all types of soil removable by dusting by damp wiping and shall blend in with the area below 1.8 meters high.

Note: High dusting in Fitness Center up to 9.50 meters.

5.1.6. Wash Interior Glass. The contractor shall perform washing of interior glass. Standard IAW TM 5-609.

Wash interior glass shall be defined as the complete removal of smudges, tape, oily film, and other types of soil from all glass in interior partitions, walls, doors, displays, and other glass areas. The glass shall be rinsed to remove any detergent solution residue. After washing, the glass areas shall be free of dust, smudges, oily film, tape, and all other types of soil, streaks, and watermarks.

5.1.7. Window Cleaning. The contractor shall perform window cleaning. Standard IAW TM 5-609. Wash interior and exterior glass shall be defined as the complete removal of smudges, tape, oily film, cobwebs, dust, and other types of soil from both sides of the glass, frames, and sills of exterior window, doors, vestibules, etc. This includes double frame windows, exterior and balcony glass doors as well as balcony glass coverings and entrance roofs/coverings. After cleaning, all exterior/interior window and glass surfaces to include frames, etc. shall be clean, bright, and free of foreign matters, and all cleaning materials shall be removed from adjacent surfaces. Screens and frames as well as openings shall be clean and free of foreign matter, and screens shall be correctly reinstalled

5.1.8. Window cleaning at Fitness Center. The contractor shall perform window cleaning. Standard IAW TM 5-

609. After completion, all windows and glass surfaces/facades up to a maximum height of approx. 9.50 meters, to include all frames, blinds, interior and exterior sills, glass walls of the racquetball courts ( height =7.50 meters), inside and outside, window blinds and/or shutters, screen openings or window elements shall be clean, bright, and free of foreign matters. All cleaning materials shall be removed from adjacent surfaces. This includes double frame windows, interior/exterior glass surfaces of entrance roofs/coverings. For inside cleaning the lifting equipment shall NOT exceed a load of 1500 N/m2. All equipment used shall have an approval in accordance DIN 18032-2 for sport floors, and have no black tires. Glass Balustrades: After cleaning, the glass balustrades ( height = 1.10 m, including fine steel hand railing) inside and outside surfaces shall be free of pollutions. Cleaning has to be performed in different heights.

5.1.9. Cleaning of seats in theatre (Bldg. 354). Shampooing/brushing and extraction of approximately 425 each theater tip-up seats with upholstery in the customer area. Pre-treatment of stains with appropriate chemicals is required. Other surfaces than upholstery on the chairs may be cleaned through wiping. After completion, the seats must be free of stains and all embedded foreign material, e.g. dust, dirt, water-soluble and petroleum base stains, chewing gum, etc.